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All 46 Spokane hotels

Hotel Lusso

3.5 of 5 Hotel   |   808 W Sprague Avenue, Spokane, WA 99201
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77%
Ranked #14 of 46 hotels in Spokane
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 4 weeks ago
Bridget K Coeur d'Alene, Idaho
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171 people have reviewed this hotel

Traveler rating
    75
    57
    19
    14
    6
See reviews for
16
78
14
35
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
Tacoma, Washington
1 review
1 of 5 stars Reviewed 4 weeks ago

I called the hotel before we left on our trip to Spokane because I thought I'd double booked. Every other time we stayed in Travelocity hotels our room was great. Not at The Lusso. We were put in a very small room that looked out over dumpsters. Our door lock was broken and we could'nt leave the room until the... More

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FrontOfficeDirector, Manager at Hotel Lusso, responded to this review

Thank you for sharing your experience. Please know that the origination of your reservation has no bearing on where your room is placed. Also, we do apologize that our restaurant was at full capacity; our typical wait times are quite short, however, and we are sorry that you did not get to experience dining with us. We must also apologize... More

Coeur d'Alene, Idaho
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Great room, the staff was friendly, the bed was very comfortable! The tempeture in the room was hard to regulate, it was too cold, but when we turned up the thermostate a few degrees, it was too hot. Otherwise it was a nice, clean, comfortable hotel.

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Spokane, Washington
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 11, 2014

My husband and I came here the day after our wedding, starting off our honeymoon. A friend had booked the room for us, telling the front clerk that this would be our honeymoon. The front desk had asked her if she'd like anything special sent up, and my friend said, "yes." When we arrived that evening, we opened the door... More

Was this review helpful? Yes 1
FrontOfficeDirector, Manager at Hotel Lusso, responded to this review

We do apologize that your stay did not live up to your expectations. Our team works very hard to ensure that these types of instances occur few and far between. However, on this occasion, we fell short. We do appreciate you bringing this to our attention, as this feedback will be used to assist in improving. Again, thank you for... More

1 review
1 of 5 stars Reviewed February 24, 2014 via mobile

This was one of the most awful stays I've ever had at a hotel. Service was bad and rude at the reception desk. The room was extremely small and cramped. The bed sheets were so dirty I had to sleep with my jacket on, but at least the view was nice enough. Avoid at all costs.

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FrontOfficeDirector, Manager at Hotel Lusso, responded to this review

Thank you for taking the time to leave comments regarding your stay this past December. If you have a moment we are curious if you would be able to contact the hotel directly to discuss your concerns ~ This is surely not typical of the type or quality of service that we offer. We must apologize for the service you... More

Eastern WA
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 19, 2014

Hotel Lusso is very nice refurbished hotel. We've stayed there a few times, the best part of the hotel is it's really quiet and you don't really see many people. The bad part is that the rooms are a little warm. We had the thermostat set to 60 degrees because we prefer to sleep with it a little on the... More

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Post Falls, Idaho
Contributor
14 reviews 14 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 10, 2014

This is one of those old school, classy, elegant hotels. The stay here was part of my birthday present and I could not have been happier. The room was well furnished and the bed was very comfortable. As part of the old school charm the bath was granite floor. The staff was very friendly and helpful. The location is ideal... More

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Medford, Oregon
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 15, 2013

This is a beautiful boutique hotel. I was in town on business and stayed 2 nights. The woodwork is abolutely beautiful. The bed was very comfortable and it probably was the best shower i've ever had. The difficulty is that when you're a lone business traveler, you need somewhere to grab a bite. I had to go down to the... More

Was this review helpful? Yes 1
Penticton, Canada
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 2, 2013

Enjoyed everything about this hotel for a weekend in Spokane - lovely rooms, clean and spacious and a great location for walking to everything. There were no coffee making facilities in the room but there is coffee served in the lobby each morning with coffee cake. The parking is a block or so away but this doesn't really matter as... More

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Kennewick, Washington
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 3, 2013

Stayed at The Hotel Lusso for the weekend in early November. We and another friend booked rooms 10 days in advance. We got a good price and reserved two King rooms. My wife and I were very impressed with the room. Large high ceilings, nice clean furniture and a huge stone tiled bathroom. The room was clean and in order.... More

Was this review helpful? Yes 1
washington state
Top Contributor
64 reviews 64 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed October 17, 2013

This was originally an independent hotel, but is now owned by the Davenport across the street. No longer any bell service - I watched a woman struggling to get through the door with a full luggage cart on her own. - apparently the desk has to call across the street to get any assistance. Nice staff. If you are directionally... More

Was this review helpful? Yes 1
FrontOfficeDirector, Manager at Hotel Lusso, responded to this review

Thank you for taking the time to share feedback regarding your most recent stay with us. Hotel Lusso is still an independently owned hotel, part of a collection of 3 properties, owned and operated by The Davenport Hotel Collection. We do have bellmen on site, however, there is a good chance that they were assisting others when you witnessed this... More

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Additional Information about Hotel Lusso

Also Known As:
Lusso Hotel Spokane
Address: 808 W Sprague Avenue, Spokane, WA 99201
Phone Number:
Location: United States > Washington > Spokane
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#14 Business Hotel in Spokane
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Lusso 3.5*
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