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Fairfield Inn Spokane Downtown

#12 of 45 Hotels in Spokane
Certificate of Excellence
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311 N Riverpoint Boulevard, Spokane, WA 99202
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Fairfield Inn Spokane Downtown
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Fairfield Inn Spokane Downtown
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134 reviews from our community

Traveler rating
    41
    65
    15
    10
    3
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39
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Yakima, Washington
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at the Fairfield in Spokane this week. Great hotel and responsive staff! My room was very nice however it seemed the sheets weren't changed. I called the front desk and they promptly changed them and gave me an extra 5k Marriot Rewards points! I understand things may get missed sometimes but how you make up for it is more... More 

Was this review helpful? Yes 1
Shannon D, General Manager at Fairfield Inn Spokane Downtown, responded to this review

Thank you for taking the time to review our hotel, please accept our sincere apologies for any inconveniences with the housekeeping service. I will be passing on your comments to the appropriate members of our team so they can be addressed. We pride ourselves on the level of service we provide our hotel guests and it is always great to... More 

Aurora, IL
2 reviews
4 of 5 stars Reviewed 3 weeks ago

We recently stayed here for Gonzaga Admitted Student Weekend. Hotel met all of our expectations but I preferred the sister hotel Courtyard by Marriott from a prior stay. (restaurant, better breakfast) Friendly staff.

Was this review helpful? Yes
Shannon D, General Manager at Fairfield Inn Spokane Downtown, responded to this review

Thank you for taking the time to review our hotel. I am glad to see that we were able to meet your needs. It is our goal to exceed out guest expectations. I am sorry if we fell a little short here. More 

Puyallup, WA
Contributor
19 reviews 19 reviews
15 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 16, 2015

Great place to stay. Was on the college visit road trip and stayed here for three nights while visiting local schools. Great, clean and quiet building. Nice pool and jacuzzi with nice towels (real size). Staff friendly and efficient. Great morning breakfast that is kept stocked and clean. Close to food options and will stay here again.

Was this review helpful? Yes
Shannon D, General Manager at Fairfield Inn Spokane Downtown, responded to this review

Thank you for taking the time to respond to your stay with us. We really appriciate the feedback that we receive from our guests. It is very beneficial to let us know what we are doing right so that we can keep doing it! Your word were very kind and I appriciate hearing them. I will make sure and pass... More 

Everett, Washington
1 review
5 of 5 stars Reviewed April 6, 2015

This was the 3rd time our Robotics team stayed at the Fairfield Inn in Spokane. While our tournament was in Cheney, we will come back here because all of the staff is wonderful and welcoming to groups of students. The breakfast is better than most places and the rooms are nicely kept.

Was this review helpful? Yes
Shannon D, General Manager at Fairfield Inn Spokane Downtown, responded to this review

Thank you for your kind words. We really enjoy having groups stay with us and you have an exceptional group! We have very much enjoyed having your group stay with us each year and we look forward to seeing you for many more years to come! More 

Austin, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 24, 2015

We stayed at the Fairfield Inn for the PNQ Volleyball tournament. When you have that many families in for the extended weekend, it can be overwhelming. The staff made us feel very welcomed and went out of their way to make it a memorable stay for all of us. They even had drawings for the volleyball items, cookies, and sports... More 

Was this review helpful? Yes 2
Shannon D, General Manager at Fairfield Inn Spokane Downtown, responded to this review

Thank you for your kind response. We enjoyed having your group stay with us for the volleyball tournament. I was pleased to hear that the raffle drawing and complimentary gatorade was a hit with the girls. We strive to make all of our guests feel welcome and appriciated! Hopefully we will see you again for next years PNQ. More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 18, 2015

I went to Spokane to attend a 3-day school at WSU Spokane. This hotel is literally just beside the school which was REALLY CONVENIENT. And speaking of convenience, I think this hotel probably is accessible while you walk around downtown and to the park nearby. With the rooms, its really clean, and you can actually tell the sheets are freshly... More 

Was this review helpful? Yes 1
Shannon D, General Manager at Fairfield Inn Spokane Downtown, responded to this review

Pauline, Thank you so much for taking the time to respond to your stay with us. I was very pleased to hear that you enjoyed your stay as well as the easy access to the collge and all of the amenities that downtown has to offer. We appriciate your business an look forward to seeing you again in the future!!! More 

Bonney Lake, Washington
Reviewer
5 reviews 5 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 16, 2015

I stayed here with a group of high school students for a conference. The hotel staff was great. They helped with keeping our room lists organized and making copies for the chaperones. They were all friendly and helpful. The rooms were large and comfortable. The breakfast was good; although the typical continental offerings, waffle iron, fruit, eggs & sausage, they... More 

Was this review helpful? Yes 1
Shannon D, General Manager at Fairfield Inn Spokane Downtown, responded to this review

Thank you so much for taking the time to share your experience here. We really appriciate feedback to let us know what we are doing right so that we can keep doing it! We really do enjoy all of the groups that stay with us. The staff enjoys talking to them about why they are here. We hope that if... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 25, 2015

The hotel was clean, comfortable and well maintained. Had everything I needed (fridge, microwave, flat screen TV with cable, hair dryer, nice hot breakfast, etc.) I took the bus from the airport (since they don't offer a shuttle) and it was very convenient (and much cheaper than a cab.) Walking distance to several restaurants. In addition to all those perks,... More 

Was this review helpful? Yes 1
Shannon D, General Manager at Fairfield Inn Spokane Downtown, responded to this review

WOW. Thank you so much for your very kind words. I am so glad we could make your bad day a little better. Our goal is to always make our guests feel like this is their home away from home. I will make sure and pass along your kind words to Casey and the rest of the staff. We look... More 

Philadelphia, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 14, 2014

I came down with a cold while staying at this hotel. Katrina, the girl at the front desk, noticed and couldn't have been nicer. When I got back to my room that evening there was a very nice note and a package of goodies including chicken noodle soup and wishes hoping that I would soon be feeling better. Just the... More 

Was this review helpful? Yes
Shannon D, General Manager at Fairfield Inn Spokane Downtown, responded to this review

I love to hear from our guests so thank you fo taking the time to respond to your stay. The staff aways try and make our guests feel like this is their home away from home. we are here because of you! I was thrilled to hear that Katrina as well as other staff memebers were able to make your... More 

Sunnyside, Washington
1 review
5 of 5 stars Reviewed December 12, 2014

I am there often and always have an amazing time. The breakfast is great and they seem to really try to offer a wide variety to help guest with different nutritional needs. The desk staff is always so friendly and willing to help. They always have great ideas for meals and give great directions. So close to downtown and all... More 

Was this review helpful? Yes
Shannon D, General Manager at Fairfield Inn Spokane Downtown, responded to this review

Thank you so much for taking the time to respond to your stay with us! we love hearing feedback from our guests and I was so pleased to hear how wonderful your stay in Spokane was. I will make sure and pass along your wonderful comments to the staff and especially Casey ( Front Office Manager). We look forward to... More 

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