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All 46 Spokane hotels

Holiday Inn Express Spokane Downtown

2.5 of 5 Motel   |   801 N. Division St., Spokane, WA 99202
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Holiday Inn Express Spokane Downtown
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82%
Ranked #9 of 46 hotels in Spokane
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 6 days ago
GaryFruitvale Trail, Canada
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189 people have reviewed this hotel

Traveler rating
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    17
    10
    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
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  • Any
English first
Trail, Canada
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

Excellent accommodation , highly recommended , staff very courteous , rooms excellent ,clean, walking distance to downtown restaurants, modern , good parking , complimentary breakfast great and appreciated ,although we missed the evening manager reception . Only complaint we had was we wanted a king bed but was given 2 queens, we were told there was no king available? Still... More

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A TripAdvisor Member
2 of 5 stars Reviewed 1 week ago

I have stayed here on several occasions. The recent renovations are very nice making this hotel one of the best looking in Spokane. Breakfast area is beautiful. But, the front desk people seem to have an attitude that seemed condescending. After the second person treated me that way decided to leave early and switch to a different hotel. They give... More

Was this review helpful? Yes
lscook, General Manager at Holiday Inn Express Spokane Downtown, responded to this review

To Whom It May Concern, I am so sorry to hear of your dissatisfaction with our customer service. We strive to "impress" each and every guest. I would like to invite you to stay with us again; identify yourself to me, so that we can talk about how we can improve your stay and be more attentive to your needs.... More

Detroit, Michigan
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I only stayed one night, but this castle in the middle of Spokane was terrific. Lobby was comfortable, parking lot was safe and well-lit, everyone I met was friendly. Too bad my 4:30 a.m. wake-up call came to early to really enjoy the town, but I'll be back.

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lscook, General Manager at Holiday Inn Express Spokane Downtown, responded to this review

Dear Chris M, Thank you for staying with us! We do look like a castle on top of a rock and therefore, have great views all the way around. We are very near everything downtown and have a shuttle available to get you there. Please come stay with us again; maybe plan an extra day so that you can experience... More

Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Staff was incredibly friendly and caring from check in to breakfast, snacks, even an evening call to make sure I was doing fine. Housekeeping and cleanliness was excellent. The bed was extra comfortable, the pillows, both soft and firm were so great. It was easy to walk my dog and the location was so convenient to the Veterinary Hospital,... More

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lscook, General Manager at Holiday Inn Express Spokane Downtown, responded to this review

Dear Kualoa1980, Thank you so much for staying with us. We, as a staff, do strive to make your stay comfortable, happy, and stress-free. It is so great of you to share your positive experience with other Trip Advisor users. We appreciate you and hope that you will come stay with us again! More

Lewiston, Idaho
Top Contributor
94 reviews 94 reviews
25 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed March 11, 2014

We recently stayed at this Holiday Inn Express and enjoyed it very much. We travel with our doxie and she was welcomed as family too. The pet rooms are on the main floor and have a sliding door to a grass area (of course you still need to keep fido on a leash) The Inn was quiet. Breakfast good but... More

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lscook, General Manager at Holiday Inn Express Spokane Downtown, responded to this review

Thank you so much for staying with us! I'm glad that you had a safe trip and were able to travel with your doxie. We do enjoy four legged guests as well and have even been known to pet-sit when owners are out for the day. I am sorry that your experience at our breakfast bar was not well stocked... More

Corvallis, Montana
1 review
5 of 5 stars Reviewed March 8, 2014

I stay at IHG hotels when I travel and this HIE is in the top 3 I've stayed in regarding price, style, rooms and staff. I stayed here in the "old days" before the remodel. Amazing renovation to entire facility. Rooms are comfortable and quiet, with a very nice work space. The new lobby is the best I've seen in... More

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lscook, General Manager at Holiday Inn Express Spokane Downtown, responded to this review

Thank you so much for staying with us again! We are so happy to have you, and we are happy to get to share our new great room lobby with you. It is truly unique in style and spaciousness. My staff is amazing and we work hard to "impress" our guests. Thanks again, and I hope that you will continue... More

Seattle, Washington
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 19, 2014

This was a great hotel. Very quiet, comfortable bed, warm room on a cold night. There was an outside entrance as well as an interior entrance, with a reserved parking spot right outside the room, which made bringing things in and out of the car very convenient. I booked with AAA rate, but at check-in when I mentioned I was... More

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lscook, General Manager at Holiday Inn Express Spokane Downtown, responded to this review

Thank you for staying with us. We are very convenient for anyone going to or having business at Gonzaga University. We are virtually just across the street and do have a shuttle available if the weather happens to be unfavorable. Our rooms with outside entrances are very popular because of the convenience. If there is anything we can do for... More

Florence, Alabama
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 10, 2014

I chose this hotel for its proximity to my conference at Gonzaga University. All the staff were super friendly and helpful. The snow/ice on the ground was unexpected and made walking a major challenge: not to worry, the hotel provides free shuttle service anywhere within a 5 mile radius of the hotel. I never had to wait more than a... More

Was this review helpful? Yes 1
lscook, General Manager at Holiday Inn Express Spokane Downtown, responded to this review

Thank you so much for the great comments! I am so glad you had a great stay. Gonzaga is very close and normally walking there is great. However, when the weather is not cooperating, our shuttle service comes in very handy for trips to the campus and downtown. Thank you so much for staying with us and I hope you... More

Olympia, WA
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed February 3, 2014

BEST HOTEL IN SPOKANE...and there are many great hotels here! I assume they must have excellent management as the staff here always go out of their way to make my stay wonderful. The woman with the accent in the breakfast area always seems to remember me. I'm not sure how since I only come here a few times a year,... More

Was this review helpful? Yes 1
lscook, General Manager at Holiday Inn Express Spokane Downtown, responded to this review

Dear Marrissa99, Thank you so much for staying with us and taking the time to share your experience! I have to agree that my breakfast bar manager is amazing! She takes care of the kitchen and dining area like they belong to her, and she takes care of our guests like they are her family and friends! I appreciate her... More

Chandler, Arizona
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 12, 2014

about this hotel. It's my hotel of choice when in Spokane. It is gorgeous, inside and out. The remodeled lobby is beautiful and so are the views from atop the rock. The staff are responsive, gracious, and accommodating. The service is truly outstanding, they will even dog-sit! The shuttle service is very handy. The complimentary breakfast is fantastic and so... More

Was this review helpful? Yes 1
lscook, General Manager at Holiday Inn Express Spokane Downtown, responded to this review

Dear Victoria B, Thank you so much for staying with us and enjoying my staff. I have a great team that truly aspires to go above and beyond for our guests. We do have a great location with wonderful views. I really like that we are so close to everything downtown has to offer including restaurants, shopping and entertainment. Thank... More

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Additional Information about Holiday Inn Express Spokane Downtown

Also Known As:
Holiday Inn Express Spokane Downtown Hotel
Holiday Inn Express Spokane Downtown Hotel Spokane
Holiday Inn Express Spokane
Holiday Inn Spokane
Spokane Holiday Inn
Address: 801 N. Division St., Spokane, WA 99202
Phone Number:
Location: United States > Washington > Spokane
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#5 Business Hotel in Spokane
#9 Family Hotel in Spokane
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Spokane Downtown 2.5*
Official Description (provided by the hotel):
The Holiday Inn Express Downtown Spokane hotel is an excellent location for business and leisure travelers alike. Perched above the city with a 360 degree view, our hotel in Spokane is close to Spokane shopping, dining, and all that downtown Spokane has to offer. We are a stone s throw from the Spokane Convention Center, and serve as a home away from home for visiting Gonzaga University, EWU, WSU, and Whitworth University. Our Spokane Hotel is also a great place to stay when coming to Spokane to see a Broadway Show at the INB Performing Arts Center, Concerts at the Knitting Factory, Concerts at the Spokane Arena, Chiefs WHL Hockey and Spokane Shock Arena2 Football at Spokane Veteran s Memorial Arena. For the best service in any Spokane hotel, search no further than the Spokane Holiday Inn Express on the rock! We are 100% non-smoking, complete with exercise facility, business center with free printer use and Internet access, free high-speed wired Internet in every guest room, free deluxe Continental breakfast as well as cookies and milk every evening. Make your reservation now; your room awaits. All you have to do is come prepared to experience that which memories are made of at the Holiday Inn Express Downtown Spokane hotel. ... more   less 
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