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Holiday Inn Express Spokane Downtown

2.5 of 5 801 N. Division St., Spokane, WA 99202
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Holiday Inn Express Spokane Downtown
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Holiday Inn Express Spokane Downtown
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243 reviews from our community

Traveler rating
    122
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    20
    12
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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SAGossGirl
Contributor
13 reviews 13 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars NEW

Just stayed this past weekend for or sons hockey tournament. What a great hotel. Good location, friendly staff and clean comfortable rooms. Breakfast in the morning and cookies at night. Coffee/tea/cider/hot cocoa station available all day. Bonus with kids. Dog friendly and although we heard barks, it wasn't a bother since it was not morning or night. We had a... More 

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Cranbrook
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This downtown hotel was an excellent choice for us. We were attending a play at the Opera house. This property was an easy walk, along the river and through the park, to both the opera house and many eating establishments. The staff was very friendly and helpful. This hotel has been recently updated both inside and out. From the outside,... More 

Was this review helpful? Yes
Julie C, General Manager at Holiday Inn Express Spokane Downtown, responded to this review

Thank you so much for staying with us and for your lovely review. I hope your event at the INB Performing Arts Center was wonderful. I am glad you enjoyed your surroundings here at the hotel. Thank you again and Safe Travels! More 

Oroville, Washington, United States
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

I was excited to try the Holiday Inn Express or as my son would call it "castle on the rock" hotel. The prices were quite high, but I figured I would give it a shot. It is beautiful and the lobby is amazing, however as you walk down the hall it doesn't match the rest. Then you walk in your... More 

Was this review helpful? Yes
Julie C, General Manager at Holiday Inn Express Spokane Downtown, responded to this review

Thank you for staying with us and taking the time to write a review. The "Castle on the Rock" is something many people talk about and I appreciate your honest feedback on the rooms. Through feedback from our guests, we can always get better. Thank you again for staying with us and Safe Travels More 

Peoria, Arizona
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Great staff, great food, great rooms...what more could you ask for....I would recommend this Hotel without any hesitation. The staff goes well above the call of duty, always friendly!!!! Clean rooms and great location...short walk to the river!

Was this review helpful? Yes 1
Julie C, General Manager at Holiday Inn Express Spokane Downtown, responded to this review

Thank you so much for staying with us and for your great review. I will certainly pass the kudos to the team, as they are an amazing group of people. The best compliment is your recommendation to others, thank you for that. Our company mission statement is "Impress Guests" and it sounds like we did just that with you. Thank... More 

colorado
Contributor
12 reviews 12 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We went to Spokane to tour a college and need an affordable place to stay. When I drove up to the property I was amazed that this was a Holiday Inn Express. The hotel looks like a castle and the lobby is nicely furnished and open. The rooms are "normal" holiday inn quality, but the rest of the property is... More 

Was this review helpful? Yes
Julie C, General Manager at Holiday Inn Express Spokane Downtown, responded to this review

Thank you so much for the lovely review and for staying with us! I am glad you were able to experience the "Castle" while visiting the college. Our mission is "Impress Guests" and it sounds like the team did just that with you. Thank you for the kudos to the team, and I will make sure I pass it along.... More 

PULLMAN
Top Contributor
50 reviews 50 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I usually dont like paying more than 100 dollars a night but I needed a hotel centrally located and this seems like a good choice...it was. It sits on a rock outcrop and the design resembles a castle. Very pleasing design. The offer a shuttle to downtown as there are few dining options near the hotel and that is an... More 

Was this review helpful? Yes
Julie C, General Manager at Holiday Inn Express Spokane Downtown, responded to this review

Thank you for choosing us and for the great review. The "Castle on the Rock" is in a great location with easy access to all that downtown has to offer. We are happy to offer the shuttle to the downtown core for a variety of dining experiences, and offering cookies each night! I am glad you enjoyed your time with... More 

Calgary, Canada
Contributor
11 reviews 11 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 25, 2015

I just got back home from week long stay at this hotel during a business trip. Last year I stayed in various different hotels in the IHG chain for 75 days.....and most of those were in various Holiday Inn Express hotels. Being a Platinum member I was able to ask for and get comp'd to a suite for free......and what... More 

Was this review helpful? Yes 3
Julie C, General Manager at Holiday Inn Express Spokane Downtown, responded to this review

Thank you first for being a Platinum IHG Rewards Member, and second for the awesome review. The team at the hotel is always on task to "Impress Guests" and it sounds like you experienced the same thing. I am glad we were able to get your Platinum upgrade for your visit with us. Thank you so much for staying with... More 

1 review
4 of 5 stars Reviewed January 25, 2015

Thank you so much for the beautiful experience. My roommates and I loved to get away for the weekend and this was the perfect spot. I loved the awesome customer service, especially the free cookies. The hotel room was amazing and clean. The only thing I would complain about was that I had no hot water. Other than that, I... More 

Was this review helpful? Yes
Julie C, General Manager at Holiday Inn Express Spokane Downtown, responded to this review

I am so happy to see you had an amazing experience, despite the lack of hot water. Please know I am sorry you went through that, and know I am working with the ownership to find the best solution to the water. I am glad you were able to enjoy the cookies (they are great!) Thank you so much for... More 

Ocean Shores, Washington
2 reviews
4 of 5 stars Reviewed January 1, 2015

We were coming to Spokane for a late Christmas with family. Choose this hotel for it's location. Was even more impressed when we arrived. Check in with Erik was easy and quick. Very affordable. The room was large and clean. Bed and pillows very comfortable! We will definitely stay there again! We do have a few complaints tho - the... More 

Was this review helpful? Yes
Julie C, General Manager at Holiday Inn Express Spokane Downtown, responded to this review

Thank you for staying with us and giving us honest feedback about your stay with us last month. I am happy that Erik took such great care in getting you checked in, and I am sorry that you had a few issues with the room. We have taken care of the hairdryer, and although we don't have fans in the... More 

Richland, WA
Contributor
18 reviews 18 reviews
6 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed December 30, 2014

Having a birthday close to the holidays gets a little stressful sometimes so we decided to go to Spokane for a little getaway. We were pleasantly surprised to receive an upgraded room and a bottle of wine in a Goodie Bag! The hotel is within walking distance of downtown shopping and restaurants and fortunately the weather cooperated. The lobby was... More 

Was this review helpful? Yes 1
Julie C, General Manager at Holiday Inn Express Spokane Downtown, responded to this review

Yes, Happy Birthday! Thank you for choosing to stay with us for your birthday celebration and for the lovely review. Our team is always looking to "Impress Guests" and it sounds like they did just that with you. I am glad you had a great stay and we look forward to having you stay with us again! Thank you again... More 

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Additional Information about Holiday Inn Express Spokane Downtown

Address: 801 N. Division St., Spokane, WA 99202
Phone Number:
Location: United States > Washington > Spokane
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Spokane Downtown 2.5*
Number of rooms: 119
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Also Known As:
Holiday Inn Express Spokane Downtown Hotel Spokane
Holiday Inn Spokane
Spokane Holiday Inn
Hotel Style:
#4 Business Hotel in Spokane
#7 Romantic Hotel in Spokane
#10 Family Hotel in Spokane

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