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All 43 Spokane hotels

Holiday Inn Express Spokane Downtown

2.5 of 5 Motel   |   801 N. Division St., Spokane, WA 99202
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81%
Ranked #11 of 43 hotels in Spokane
A recent review
4 of 5 stars reviewed 6 days ago
Athena C
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  • Reviews (199)
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199 people have reviewed this hotel

Traveler rating
    93
    68
    17
    12
    9
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65
48
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55
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • German first
  • Any
English first
Vancouver Island, Canada
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We always wanted to stay at this particular Holiday Inn Express because it looks so beautiful on the outside. So glad that we did, because now it is out of our system. The exterior is eye-catching, as the hotel sits high on a hillside with it's castle-like spire reaching for the sky. The lobby is very large and inviting, the... More

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1 review
4 of 5 stars Reviewed 6 days ago NEW

The service here is terrific. We travel so much and it's nice to have a welcoming helpful staff. I miss having a pool a little but the surrounding area parks provide plenty to do and see. Great location. But the real star is the customer service.

Was this review helpful? Yes
lscook, General Manager at Holiday Inn Express Spokane Downtown, responded to this review

Thank you for staying with us! And thank you for your great comments about the staff. We talk a lot about great customer service and I am grateful to hear they are delivering it. I will share your comments with the staff! Stay safe until we see you again! More

Ojai CA
Senior Contributor
22 reviews 22 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This HIX is one of the most scenic ones I've been to and as a Platinum Priority Club member I've been to a lot of them. It sits on a hill in Spokane and has a very unique architecture. The staff are very friendly and the lobby/breakfast area is quite large and roomy. The rooms are good size and there... More

Was this review helpful? Yes
lscook, General Manager at Holiday Inn Express Spokane Downtown, responded to this review

We do have a very unique location in a beautiful city with lots to offer. The thing I like best next to our great views is that we are very close to everything that downtown has to offer and yet far away enough to be out of (and above) the hustle bustle. We value each of our guests and want... More

Rockbridge, Ohio
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

OMG! Where should I begin? Called on July 3rd to book a room for July 4th and was amazed to be able to get a room in the first place! The exterior is very welcoming. Lets call it rustic, yet modern. The beds were the best beds I have ever slept on. The option of pillows was amazing. There were... More

Was this review helpful? Yes
lscook, General Manager at Holiday Inn Express Spokane Downtown, responded to this review

You do have many choices when traveling for lodging accommodations; thank you for choosing us! I am so glad to hear that your stay was great! I will certainly take your suggestion about the separate controls for the fire tables to the ownership for consideration. That is a great suggestion! Please come stay with us again, next time you are... More

Sammamish, WA
Contributor
15 reviews 15 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We will not be back, although the staff is friendly, the lobby is attractive, and our room was fine. We had an expensive (locked) bike stolen from our car bike rack, in broad daylight. We were parked 3 cars away from the office. We understand that the hotel will not take responsibility for something stolen in the parking lot. However,... More

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lscook, General Manager at Holiday Inn Express Spokane Downtown, responded to this review

I am so sorry to hear about your bike being stolen off your car! I wish we would have known that you had bikes on your vehicle. We have encouraged guests that we knew had bikes to lock them right outside our front office window so that we can keep an eye on them. Visibility from the front desk to... More

Polson, Montana, United States
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed June 13, 2014

Stayed here for the first time because we were visiting downtown Spokane. Great location and the hotel has an awesome shuttle service. However, we won't be staying again because of the noise level. Could hear EVERYTHING the neighbors beside and above us were doing, including TV and normal talking. Plus, even as a priority club member we were placed next... More

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lscook, General Manager at Holiday Inn Express Spokane Downtown, responded to this review

Thank you for staying with us. I am so sorry that you were disappointed in the noise level of the hotel. I will definitely share your comments with our ownership for consideration. Thank you again and I hope you will reconsider and give us another try. More

Tacoma, WA
Senior Contributor
36 reviews 36 reviews
33 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed June 12, 2014

As others have commented, this hotel has been recently refreshed, and its site in downtown Spokane is striking, located on a rocky bluff near Riverfront Park, convenient to downtown attractions and Gonzaga University. The building shows thoughtful architecture with a pleasant "Old Spokane" feel. Our room had an excellent walk in shower (body jets!), best I've ever experienced in an... More

Was this review helpful? Yes 1
lscook, General Manager at Holiday Inn Express Spokane Downtown, responded to this review

Thank you for staying with us and thanks for sharing your comments about our walk in shower with body jets. That is a nice feature of our suites. I hope the next time you come to Spokane, you will stay with us again! More

Seattle
Senior Contributor
40 reviews 40 reviews
35 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed June 2, 2014

This is the first time I have stayed since their remodel and WOW, this place could easily be a Marriott. The location is perfect, walkable to downtown shopping and dining and to Riverfront Park. Beautiful views and the facility itself is breathtaking. You simply can not do better than this HI express!!

Was this review helpful? Yes 1
lscook, General Manager at Holiday Inn Express Spokane Downtown, responded to this review

Thank you so much for staying with us and sharing your experience! We appreciate you and hope that you will come stay with us again next time you are in Spokane!! More

Phoenix, Arizona
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 7, 2014

When I last reviewed this hotel they were in the process of finishing renovations. They are complete and I was not disappointed!! As before the rooms are fresh, clean and updated. The entry and lobby look great with nice finishes and the staff were superb. I thought that the gas fire pit and seating area out front was a great... More

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lscook, General Manager at Holiday Inn Express Spokane Downtown, responded to this review

Thank you so much for staying with us again! And thank you for your patience through our renovation process. The weather is getting better every day and our outside patio area with the fire pit tables are becoming very popular. It is so nice to sit outside during this time of year! And thanks for noticing our expansive lobby and... More

Sechelt, Canada
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 29, 2014

This was our first stay at a Holiday Inn Express hotel. We stayed for 3 nights. The room was nicely decorated, with a comfortable bed and we had a small balcony with a view of the river. We found the staff to be exceptionally friendly and helpful. The breakfast was good and so were the freshly baked cookies every evening.... More

Was this review helpful? Yes
lscook, General Manager at Holiday Inn Express Spokane Downtown, responded to this review

Thank for staying with us. Please accept my apology for the misunderstanding surrounding the newspaper. We do have complimentary newspapers available in the lobby near the front desk on weekdays. We also carry our local newspaper at the front desk for a small fee each day of the week. Next time you stay with us, let me know and I... More

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Additional Information about Holiday Inn Express Spokane Downtown

Address: 801 N. Division St., Spokane, WA 99202
Phone Number:
Location: United States > Washington > Spokane
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Spokane Downtown 2.5*
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Also Known As:
Holiday Inn Express Spokane Downtown Hotel Spokane
Holiday Inn Spokane
Spokane Holiday Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style
#6 Business Hotel in Spokane #9 Romantic Hotel in Spokane
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Express Downtown Spokane hotel is an excellent location for business and leisure travelers alike. Perched above the city with a 360 degree view, our hotel in Spokane is close to Spokane shopping, dining, and all that downtown Spokane has to offer. We are a stone s throw from the Spokane Convention Center, and serve as a home away from home for visiting Gonzaga University, EWU, WSU, and Whitworth University. Our Spokane Hotel is also a great place to stay when coming to Spokane to see a Broadway Show at the INB Performing Arts Center, Concerts at the Knitting Factory, Concerts at the Spokane Arena, Chiefs WHL Hockey and Spokane Shock Arena2 Football at Spokane Veteran s Memorial Arena. For the best service in any Spokane hotel, search no further than the Spokane Holiday Inn Express on the rock! We are 100% non-smoking, complete with exercise facility, business center with free printer use and Internet access, free high-speed wired Internet in every guest room, free deluxe Continental breakfast as well as cookies and milk every evening. Make your reservation now; your room awaits. All you have to do is come prepared to experience that which memories are made of at the Holiday Inn Express Downtown Spokane hotel. ... more   less 
Number of rooms
119

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