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Holiday Inn Express Spokane Downtown

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801 N. Division St., Spokane, WA 99202
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Holiday Inn Express Spokane Downtown
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Holiday Inn Express Spokane Downtown
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262 reviews from our community

Traveler rating
    131
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    21
    12
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Columbia Falls, Montana
Contributor
20 reviews 20 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

They were nice enough to save us a room when our reservation got dinged up by their sister, Holiday Inn Airport. Rooms were at a premium with Lilac festival downtown but they swung us a deal for the LAX fest (lacrosse). A very comfortable and clean hotel, beautiful setting, and helpful staff.

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Julie C, General Manager at Holiday Inn Express Spokane Downtown, responded to this review

Thank you for staying with us and for taking the time to write a review. I am so glad we were able to help out the sister property so that you had a place to lay your head during a busy time! I hope you were able to enjoy some of the Lilac Festival! Thank you again and we look... More 

Idaho
Top Contributor
75 reviews 75 reviews
38 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My first time here and I am totally impressed with the entire stay from start to finish. It was a random one night stay in Spokane. Could have tried many others but very glad I chose HIE Spokane Downtown. Everyone of the staff (reception, manager, breakfast hospitality manager) was very accommodating, courteous and professional. The property is trendy. Great decor... More 

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Julie C, General Manager at Holiday Inn Express Spokane Downtown, responded to this review

Thank you so much for choosing us for your stay in Spokane and your fantastic review. Our mission is to Impress Guests, and it sounds like we did just that with you! I am so glad all aspects of your stay exceeded your expectations! Thank you again and we look forward to seeing you on your next visit to Spokane!... More 

Seattle, Washington
Contributor
15 reviews 15 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have been to several holiday inns in my life and I have to say that this one is a surprising step above the rest. Looks to be newly remodeled both in the lobby and the rooms. Friendly staff and even cookie and wine happy hours nightly. A short walk to a pleasant walking trail and downtown. I would stay... More 

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Julie C, General Manager at Holiday Inn Express Spokane Downtown, responded to this review

Thank you so much for staying with us during you recent trip to Spokane, and for your lovely comments. I am glad you were able to enjoy one of our Manager Receptions and the closeness of the "Centennial Trail" Our location is great for ease of access to the trail and Riverfront Park! Thank you again and we look forward... More 

Butte, Montana
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is beautiful, the service was incredible, and room service was helpful and friendly. Overall, the hotel was one of the highlights of my year. Even when difficulties did arise with our reservation, the front desk quickly took care of the issue. The only problem I had was with the wi-fi, which was somewhat sketchy, and regularly kicked me... More 

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Julie C, General Manager at Holiday Inn Express Spokane Downtown, responded to this review

Thank you so much for staying with us and taking the time to write a review. I am glad you enjoyed your time with us while in Spokane! I would love to talk with you personally about your internet connection issues so I am pass along the information to the internet team! Thank you again and we look forward to... More 

Thomasville, Georgia
Top Contributor
163 reviews 163 reviews
16 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We really enjoyed our stay at HI Express Downtown. We had a lovely view of the river. The staff were all very friendly and courteous, helping us find a great place for dinner (Clinkerdagger's). The included breakfast is good - typical of lobby breakfast but both ladies we encountered who worked the breakfast area were extremely nice and concerned. The... More 

Was this review helpful? Yes
Julie C, General Manager at Holiday Inn Express Spokane Downtown, responded to this review

Thank you for staying with us and for writing a lovely review. I am glad your time with us was pleasant. Our mission is to Impress Guests and it sounds like we did just that with you. We look forward to having you stay with us again on your next visit to Spokane! Thank you again and safe travels! More 

Olympia, Washington
Top Contributor
81 reviews 81 reviews
72 hotel reviews
173 helpful votes 173 helpful votes
3 of 5 stars Reviewed April 24, 2015

My family arrived at this hotel for a 2-night business trip for my work. We arrived in the afternoon (about 5:30 PM). The hotel has a great location (just off Division St in downtown Spokane) and looks great (outside looks recently remodeled) - my toddler especially liked the green & blue lights on their trees. The hotel is up on... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Spokane Downtown, responded to this review

Dear civil23, Thank you for providing us with a very considerate review and thank you for staying with us. We work diligently to ensure our facilities and services are superior and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It is nice to note that you were satisfied with the room allocation,... More 

Norman, Oklahoma, United States
Contributor
14 reviews 14 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 23, 2015

This Holiday Inn Express is beautifully situated on the top of a hill in the middle of town. This trip was to comfort family during a difficult time. My mother and I needed respite. I was first comforted by the breakfast area because it was full of morning light, overlooking Spokane. Our Room was quiet, clean, and comfortable. Very much... More 

Was this review helpful? Yes
Julie C, General Manager at Holiday Inn Express Spokane Downtown, responded to this review

Thank you so much for staying with us and for taking the time to write such a lovely review. I am sorry the reason for your visit wasn't the best, but I am glad we were able to take care of you so there were no worries about the stay. I will pass the kudos on to the whole team... More 

Portland, Oregon
Top Contributor
102 reviews 102 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed April 20, 2015

I liked the spot up on the rock right by the river. Easy walk to the park then on to bars and restaurants. Some nice views. Pretty nice rooms, large size, good beds, and clean. Staff was very nice. They even let me eat breakfast early, really went out of their way. Unfortunately they used powered eggs I think. Worst... More 

Was this review helpful? Yes
Julie C, General Manager at Holiday Inn Express Spokane Downtown, responded to this review

Thank you so much for staying with us and for your comments. We appreciate your business and your kind words. I am glad you were able to enjoy your time with us and I will pass the kudos on to the team! Thank you again and Safe Travels! More 

Logan, Utah
1 review
5 of 5 stars Reviewed April 18, 2015

Fantastic stay here. I felt very comfortable here and the customer service was probably the best I have ever had at a hotel. They are very friendly and giving. They even gave me a tie to wear as I forgot one. The view is fantastic and everything else was neat and tidy. Not a single complaint to give out to... More 

Was this review helpful? Yes
Jody S, Director of Operations at Holiday Inn Express Spokane Downtown, responded to this review

We are so happy the tie fit!! Glad to help out our guests anytime and Thank you for the wonderful review. We look forward to seeing you again! More 

Top Contributor
59 reviews 59 reviews
59 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed April 16, 2015 via mobile

Great stay on points and platinum upgrade. Thank you. Location is excellent right in downtown. Parking is very secure. Facility is very clean and new. Rooms the best! Loved the balcony and view. I have no complaints.

Was this review helpful? Yes
Jody S, Director of Operations at Holiday Inn Express Spokane Downtown, responded to this review

Happy K - Thank you for the awesome review of our hotel! You are welcome back anytime! More 

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