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Holiday Inn Express Spokane Downtown

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801 N. Division St., Spokane, WA 99202
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Holiday Inn Express Spokane Downtown
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Holiday Inn Express Spokane Downtown
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250 reviews from our community

Traveler rating
    125
    84
    20
    12
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Vernon, Canada
Top Contributor
84 reviews 84 reviews
5 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This was the 2nd time we have stayed at this Holiday Inn Express. the staff were very friendly and accommodating and the rooms were very nicely decorated. They offer a pretty decent morning breakfast. This hotel is close to downtown and has easy access.

Was this review helpful? Yes
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

This Holiday Inn Express (on the Rock) they used to call it. Nice place the renovations they have made make this place more enticing than most other top end hotel names. The view rooms are not really worth an upgrade however if your into views you really get a view of the other hotels around you and a slight peak... More 

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Julie C, General Manager at Holiday Inn Express Spokane Downtown, responded to this review

Thank you so much for your continued loyalty and taking the time to write a review. I am always happy to see our guests talk about how amazing the team is. They are an awesome group of people who have a passion to serve. Thank you again and we look forward to having you stay with us "On the Rock... More 

Seattle, Washington, United States
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I like this place when I visit Spokane - they bill it as "welcome to the rock" and it certainly fits! A standard HI Express with a few twists: manager's night, a lovely view from a nice high venue, a staff that genuinely cares... Downtown adjacent to boot! I appreciate this place every time I get to stay. A nice... More 

Was this review helpful? Yes
Julie C, General Manager at Holiday Inn Express Spokane Downtown, responded to this review

Thank you so much for staying with us and for your lovely review. I love seeing Fun Staff in the heading as the team is what makes any business! Our mission is Impress Guests and it sounds like you were impressed. I am glad you enjoy your time with us whenever you are in Spokane and we look forward to... More 

Denver, Colorado
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Most hotels don't impress me but this property is incredible. Now we are talking about a Holiday Inn Express... Newly remodeled, beautiful exterior, the lobby is incredible. The rooms are very nice. Is this actually a Holiday Inn Express???? You will say that a few times. The staff is warm and helpful and proud of their hotel. You will not... More 

Was this review helpful? Yes
Julie C, General Manager at Holiday Inn Express Spokane Downtown, responded to this review

WOW! Thank you so much for the amazing review! I am so happy that your stay (with the exception of the WiFi) was fantastic. Our mission is to Impress Guests, and it sounds like we did just that! I would like to talk to you about your troubles with the WiFi so that I may address them properly. We look... More 

Bend, Oregon
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Made a quick trip to Spokane and had a wonderful night stay at the HIE. Easy check in, clean and quiet room. Parking was a bit difficult but the staff on duty was super nice and helpful. Great location.

Was this review helpful? Yes 1
Julie C, General Manager at Holiday Inn Express Spokane Downtown, responded to this review

Thank you for staying and for taking the time to write a review. I am glad you had a great night with us and that the team was helpful with all your needs. We look forward to seeing you again on your next trip to Spokane! Thank you again and Safe Travels More 

Seattle, Washington
Contributor
17 reviews 17 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked this hotel for ease of access to an elderly parent. We were originally staying 4 nights, but while we were in Spokane our parent had a stroke. This hotel and the staff accommodated us perfectly at every turn. People say the hotel was renovated, but it appears completely new. Parking will be tight for a big rig, but... More 

Was this review helpful? Yes 2
Julie C, General Manager at Holiday Inn Express Spokane Downtown, responded to this review

Thank you so much for your amazing review! Our mission is to Impress Guests, and it looks like we did just that with you. I will pass the kudos to Dzenana, and rightly so, as she is amazing! I am sorry for the reason you had to extend, but I am happy that we were able to help in every... More 

Pitman, United States
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This will go down as one of the more unique Holiday Inn Expresses I've stayed at. I do not normally stay at HIEs--mostly because Hyatt Place. Courtyard by Marriott, and Hilton Gardens have passed HIE by. That said, this Spokane version is a "character" hotel with is Tudor style design. It sticks out as your are driving down Division St... More 

Was this review helpful? Yes 2
Julie C, General Manager at Holiday Inn Express Spokane Downtown, responded to this review

Thank you so much for staying with us and for taking the time to write a review. I am glad you were able to enjoy your time in our unique hotel. We had it designed to go along with the feel of Gonzaga and the homes on South Hill. Being on the rock, you have to stand out! I am... More 

SAGossGirl
Contributor
13 reviews 13 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Just stayed this past weekend for or sons hockey tournament. What a great hotel. Good location, friendly staff and clean comfortable rooms. Breakfast in the morning and cookies at night. Coffee/tea/cider/hot cocoa station available all day. Bonus with kids. Dog friendly and although we heard barks, it wasn't a bother since it was not morning or night. We had a... More 

Was this review helpful? Yes 1
Julie C, General Manager at Holiday Inn Express Spokane Downtown, responded to this review

Thank you so much for staying with us and for your lovely review. I am glad our pet friendly status did not interfere with your sleeping and that you were able to enjoy all the amenities the hotel has to offer! Thank you again and safe travels More 

Cranbrook
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 23, 2015

This downtown hotel was an excellent choice for us. We were attending a play at the Opera house. This property was an easy walk, along the river and through the park, to both the opera house and many eating establishments. The staff was very friendly and helpful. This hotel has been recently updated both inside and out. From the outside,... More 

Was this review helpful? Yes 1
Julie C, General Manager at Holiday Inn Express Spokane Downtown, responded to this review

Thank you so much for staying with us and for your lovely review. I hope your event at the INB Performing Arts Center was wonderful. I am glad you enjoyed your surroundings here at the hotel. Thank you again and Safe Travels! More 

Oroville, Washington, United States
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed February 21, 2015

I was excited to try the Holiday Inn Express or as my son would call it "castle on the rock" hotel. The prices were quite high, but I figured I would give it a shot. It is beautiful and the lobby is amazing, however as you walk down the hall it doesn't match the rest. Then you walk in your... More 

Was this review helpful? Yes
Julie C, General Manager at Holiday Inn Express Spokane Downtown, responded to this review

Thank you for staying with us and taking the time to write a review. The "Castle on the Rock" is something many people talk about and I appreciate your honest feedback on the rooms. Through feedback from our guests, we can always get better. Thank you again for staying with us and Safe Travels More 

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