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Holiday Inn Express Spokane Downtown

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801 N. Division St., Spokane, WA 99202
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Holiday Inn Express Spokane Downtown
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Holiday Inn Express Spokane Downtown
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268 Reviews from our TripAdvisor Community

Traveler rating
    133
    93
    21
    12
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Nebraska
Level Contributor
96 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Having recently stayed at a number of places with the same initials, H I, this one sure was a lot better. The door fit closed, so the room was super quiet, the breakfast is great, with one of the friendliest breakfast hostesses you will ever meet. The staff is SUPER FRIENDLY, from the front desk to the cleaning staff. Plus,... More 

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Manchester, United Kingdom
Level Contributor
161 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Very spacy and open reception and breakfast room/lounge. Staff are friendly and generally helpful. Rooms are comfortable and spacious. Were there Monday night so decided to take advantage of the managers reception of food and drinks. Food was basically a chefs salad. As far as drinks were concerned it is difficult to know what was available. In other restaurants evening... More 

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Great Falls
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

We recently stayed at Holiday Inn Express Downtown for Hoopfest. Jessie was phenomenal for customer service. Our room was nice but had a funky smell. Breakfast was superb. It was delicious and kept up as far as cleanliness. We had good stay and will book again at this hotel

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Tacoma, WA
Level Contributor
49 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This has become our "go to" hotel in Spokane because of its location and overall hospitality. Though some of the rooms are looking a little the worse for wear, the lobby is very inviting and the staff go out of their way to assure satisfaction. We had a problem with our initial room, and Saundra went above and beyond expectations... More 

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Barnegat, New Jersey
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed for a weekend while attending our great nieces bat mitzvah. Beds were comfortable, view of the city was great and it's in a great location. Make sure you walk across the street and walk through the city walk along the river. Nice rapids right in the middle of the city.

Was this review helpful? Yes 1
Julie C, General Manager at Holiday Inn Express Spokane Downtown, responded to this review

Thank you so much for staying with us and for taking the time to write lovely review. Our mission is to impress guests and it sounds like we did just that with you! We are glad you stayed and we look forward to seeing you the next time you are in Spokane! Thank you again and Safe Travels! More 

McMinnville, Oregon
Level Contributor
74 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The lobby and outside of the area of this hotel is large, beautiful and very comfortable. We spent two evenings at the hotel. It was hot during the day which made the outside area a perfect place to relax and cool off at the end of the day. The staff was wonderful in every way. They were friendly and attentive.... More 

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Julie C, General Manager at Holiday Inn Express Spokane Downtown, responded to this review

Thank you so much for staying with us and taking the time to write a review. Our teams mission is to impress guests and it sounds like the team did that with you. Thank you as well for the feedback and suggestions. I appreciate any insight our guests have! Thank you again and we look forward to seeing you on... More 

Columbia Falls, Montana
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 18, 2015 via mobile

They were nice enough to save us a room when our reservation got dinged up by their sister, Holiday Inn Airport. Rooms were at a premium with Lilac festival downtown but they swung us a deal for the LAX fest (lacrosse). A very comfortable and clean hotel, beautiful setting, and helpful staff.

Was this review helpful? Yes
Julie C, General Manager at Holiday Inn Express Spokane Downtown, responded to this review

Thank you for staying with us and for taking the time to write a review. I am so glad we were able to help out the sister property so that you had a place to lay your head during a busy time! I hope you were able to enjoy some of the Lilac Festival! Thank you again and we look... More 

Idaho
Level Contributor
83 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed May 6, 2015

My first time here and I am totally impressed with the entire stay from start to finish. It was a random one night stay in Spokane. Could have tried many others but very glad I chose HIE Spokane Downtown. Everyone of the staff (reception, manager, breakfast hospitality manager) was very accommodating, courteous and professional. The property is trendy. Great decor... More 

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Julie C, General Manager at Holiday Inn Express Spokane Downtown, responded to this review

Thank you so much for choosing us for your stay in Spokane and your fantastic review. Our mission is to Impress Guests, and it sounds like we did just that with you! I am so glad all aspects of your stay exceeded your expectations! Thank you again and we look forward to seeing you on your next visit to Spokane!... More 

Seattle, Washington
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 2, 2015

I have been to several holiday inns in my life and I have to say that this one is a surprising step above the rest. Looks to be newly remodeled both in the lobby and the rooms. Friendly staff and even cookie and wine happy hours nightly. A short walk to a pleasant walking trail and downtown. I would stay... More 

Was this review helpful? Yes
Julie C, General Manager at Holiday Inn Express Spokane Downtown, responded to this review

Thank you so much for staying with us during you recent trip to Spokane, and for your lovely comments. I am glad you were able to enjoy one of our Manager Receptions and the closeness of the "Centennial Trail" Our location is great for ease of access to the trail and Riverfront Park! Thank you again and we look forward... More 

Butte, Montana
Level Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed April 26, 2015

The hotel is beautiful, the service was incredible, and room service was helpful and friendly. Overall, the hotel was one of the highlights of my year. Even when difficulties did arise with our reservation, the front desk quickly took care of the issue. The only problem I had was with the wi-fi, which was somewhat sketchy, and regularly kicked me... More 

Was this review helpful? Yes
Julie C, General Manager at Holiday Inn Express Spokane Downtown, responded to this review

Thank you so much for staying with us and taking the time to write a review. I am glad you enjoyed your time with us while in Spokane! I would love to talk with you personally about your internet connection issues so I am pass along the information to the internet team! Thank you again and we look forward to... More 

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