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BEST WESTERN PLUS City Center

Certificate of Excellence
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33 West Spokane Falls Blvd, Spokane, WA 99201 (Formerly Travelodge)
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BEST WESTERN PLUS City Center
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BEST WESTERN PLUS City Center
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482 reviews from our community

Traveler rating
    211
    195
    50
    21
    5
See reviews for
144
137
26
104
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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Calgary, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Another great stay at the Best Western Spokane. Caitlin the newest front desk staff was awesome at check-in The only place to stay when I'm in Spokane. Ask about the stay and play specials they have, great courses all close

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Butte, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

The Best Western Plus City Center never disappoints. It is my "go-to" hotel in the Spokane area. The accomodations are comfortable, the breakfast is great, the location for downtown Spokane activities cannot be beat, but what keeps me coming back time after time is the wonderful staff that they share. The staff is friendly and knowledgeable, and always have time... More 

Review collected in partnership with Best Western

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2 reviews
4 of 5 stars Reviewed 5 days ago NEW

Stayed right in the heart of Spokane for an event at the INB. Was a bit worried because the hotel is located near a popular night strip. There was also a major concert in town. Although we did hear the city streets and a few people in the hall, the rooms were clean, the lobby was beautiful and the breakfast... More 

Review collected in partnership with Best Western

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WHITEFISH
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

For a free hotel breakfast it had a great selection and everything was fresh. Hotel was clean and nice. Good parking, outside and has inside garage. Pleasant staff. Somewhat small bathroom counters, but bathroom very clean. Comfortable bed. A Chili's restaurant right across the street. Not my favorite food but so convenient when you are tired and don't want to... More 

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whitefish, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

For a free hotel breakfast it was excellent Clean room, newly remodeled Pleasant staff I was a little worried about noise because there were some sport groups but we were on the fourth floor and it was super quiet.

Review collected in partnership with Best Western

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Grand Coulee, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I enjoyed my stay at the motel. Great staff. Great location to the race and walking distance to eat dinner. The staff was very friendly and had great humor instead of seriousness. I love it when an employee can laugh and be friendly while helping..

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Bailie G, Director of Sales at BEST WESTERN PLUS City Center, responded to this review

Thanks for staying with us! And thanks for taking the time our of your day to let us know how we did. It's so great to hear such nice things about our staff - we all work hard to ensure all of our guests have a great stay. Hope to see you next time you're in downtown Spokane! Thanks so... More 

Contributor
19 reviews 19 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for one night. Check in was a little off as front desk gal told me they did not have a wheel chair and I was with my mother who had just had surgery. It was difficult walking her to the door and when we came in they somehow presented a wheel chair. Then there was a little old man... More 

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Bailie G, Director of Sales at BEST WESTERN PLUS City Center, responded to this review

Hi there - We are so sorry about the confusion about the wheelchair, but glad we were able to provide it for you! Also, sorry about the elevator being down for maintenance - when we're open 24 hours a day/7 days a week/365 days a year, sometimes it has to happen - we were working hard to hurry it up... More 

Libby
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stay in quite a few hotels. We have definite ideas on what makes us comfortable when staying away from home. This hotel has always been very convenient for us, but since they have converted to Best Western, they have really stepped up their game, for a reasonably priced hotel. To be sure, there are other hotels in the vicinity... More 

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Bailie G, Guest Relations Manager at BEST WESTERN PLUS City Center, responded to this review

Thank you for writing in about your recent stay with us while you were in Spokane! I'll be sure share your comments with our staff at the next meeting. We try our best to make sure that you have everything you need, know where the good places are to eat (there's TONS right around us) and we're here to make... More 

Richland, Washington
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Perfect hotel that accommodated our Bloomsday week end. Everything seemed so easy....location, check in, on site parking, and a very nice breakfast. The room had comfortable beds and was very quiet. Very satisfied!

Review collected in partnership with Best Western

Was this review helpful? Yes
Bailie G, Director of Sales at BEST WESTERN PLUS City Center, responded to this review

We're so glad you were satisfied during your stay with us for Bloomsday! Thanks for taking the time to write in and let us know - guest reviews help us and other future guests know how we're doing! We hope we get to see you again next time you're in Spokane! Thanks again for staying with us! More 

Spokane, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

This is a great location for Downtown Spokane, walking distance from a lot. This porperty was renovated and became a Best Western Plus in 2014 I believe, a good value for the price, bed comfortable - which is my top priority. The staff was most helpful and went above and beyond to make sure my needs were met. My husband... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Bailie G, Director of Sales at BEST WESTERN PLUS City Center, responded to this review

Thanks so much for all the nice things you had to say about our property! You should write for our brochure! We're so happy we could please even a self-proclaimed "picky person" with our stellar location, awesome staff, and comfy beds! We look forward to seeing you soon! More 

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