I booked a night at this Ramada Inn as a splurge for me and my friend - my last night before flying home. For the price, I didn't expect it to be ritzy, but above average and nice. I was sorely mistaken. Making the reservation and checking in was fine, but the room they gave us was a converted smoking...
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We can certainly understand your frustration. You did mention in your review about asking for a different room. I am confident that if you had requested a change of room, your review would have been positive and most importantly your visit would have been great. From time to time, unfortunately, guests that smoke do smoke in guest rooms even though...