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Quality Inn Oakwood

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7919 N Division St, Spokane, WA 99208
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Quality Inn Oakwood
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187 Reviews from our TripAdvisor Community

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Traveler rating
    88
    73
    19
    2
    5
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75
48
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17
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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Logan, Utah
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

This hotel is the epitome of good service and features that make a stay pleasant. I would normally list the good and the bad, but this hotel only has good points! Great employees who represent their company well- clean rooms and great bathrooms. Wonderful exercise room. I didn't use the pool but it looked just as nice as everything else.... More 

Was this review helpful? Yes
Beth Anne S, General Manager at Quality Inn Oakwood, responded to this review

Thank you very much for staying with us last week and taking the time to complete a review. I am so glad you enjoyed your stay. I will be sure to share the feedback with our fantastic staff. We hope to see you back soon! Sincerely, Beth Anne More 

northwood
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

I was unaware that this a no smoking hotel, so after I asked for a smoking room the whole attitude changed. You would have thought I just robbed the place. I am a wounded war vet, (lost my leg) and they refused me a handicapped room, said they didn't have any. Hummmm Quality Inn no handicap room?? Really? The room... More 

Was this review helpful? Yes 1
Beth Anne S, General Manager at Quality Inn Oakwood, responded to this review

Dear Gregg, Thank you very much for staying with us recently and taking the time to review your stay. I wanted to apologize for your experience at our hotel. The way you were treated is absolutely inexcusable and we will be discussing how you were treated as a staff and ensuring that it does not happen again in the future.... More 

Calgary, Canada
Level Contributor
114 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had only 1 night here and could have spent more. The staff was friendly and helpful. The pool was cool. The fitness room is brand new equipment. The location is easy to get to. The breakfast was good and the staff kept the area clean throughout. We were all blown away - great value.

Was this review helpful? Yes 1
Beth Anne S, General Manager at Quality Inn Oakwood, responded to this review

Thank you for staying with us earlier this month and taking the time to complete a review. We appreciate your business. Come back and see us soon! Thank you, Beth Anne More 

Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stay here often when visiting family. It is a great place. Clean, friendly staff, outstanding breakfast, indoor pool. And they are remodeling...can't wait to see the finished product. Would not hesitate to give my highest recommendation for this hotel.

Was this review helpful? Yes
Beth Anne S, General Manager at Quality Inn Oakwood, responded to this review

Thank you very much for your great reccomendation! We appreciate both your business and your feedback. I was so glad to see you enjoyed your visit and we hope to see you back again soon. Sincerely, Beth Anne More 

West
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Very nice stay. Older facility but meticulous. Beautiful flowers welcome guests to the front door with a cookie a cool glass of lemon or mint water. Nice patio by pool. Small pool and water is comfortably warm! Nothing out of the ordinary for breakfast but it was fresh and tasted so much better than other motels. Large breakfast area so... More 

Was this review helpful? Yes
Beth Anne S, General Manager at Quality Inn Oakwood, responded to this review

Thank you very much for staying with us recently. I love our flowers too! It's such a great way to come to work everyday. Our owner does try to take good care of our building and our guests. The recent renovation and expansion of our breakfast bar has really gone over great. I'm so glad you enjoyed your stay and... More 

Pullman, Washington
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed at this location several days ago while on a quick trip through Spokane. Arrived at the hotel around 1pm and check-in went very smooth. Room was booked through Hotwire.com and everything was in order, price and dates were accurate. The breakfast spread the next morning was just OK. Pretty standard for this level hotel. Ultimately opted to eat somewhere... More 

Was this review helpful? Yes
Beth Anne S, General Manager at Quality Inn Oakwood, responded to this review

Thank you for staying with us recently and taking the time to submitt a review. We appreciate both your business and your feedback. I was glad to see that your stay went smoothly and I appreciate you constructive feedback regarding our breakfast bar. I will be sure to discuss it with our breakfast manager to see what steps we can... More 

Fort Collins, Colorado
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 16, 2015

My son and I stayed here while visiting Spokane and checking out Whitworth University and the greater Spokane Area. Quite apparent that ownership values customer service and are working diligently to keep this older establishment modern. Room was oversized, had quality beds, and was quiet. I am an early riser and was welcomed by the front desk staff with fresh... More 

Was this review helpful? Yes
Beth Anne S, General Manager at Quality Inn Oakwood, responded to this review

Brad, Thank you so much for staying with us last month and taking the time to complete a review. We appreciate it very much and always love our Whitworth University guests. I was so glad to read of your experience with our staff and will be sure to pass on the praise to them. We look forward to your next... More 

Cincinnati, Ohio
Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 10, 2015

We stopped here when traveling west. The hotel is quite lovely in the entrance and staff were all very friendly. Our room was clean, quiet and comfy. Breakfast was nice--typical hotel choices of eggs, waffles, cereal, etc. We needed to do some laundry while there and were pleased to find the laundry room was tidy and the machines worked properly.... More 

Was this review helpful? Yes 1
Beth Anne S, General Manager at Quality Inn Oakwood, responded to this review

Thank you for staying with us last month and taking the time to complete a review. We appreciate both your business and your feedback. I was thrilled to see that you enjoyed your stay. We hope to see you back soon. Thank you, Beth Anne More 

Kent, Washington
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 6, 2015

This is the place we will stay whenever we are in Spokane. The free breakfast is the best. Everything that the other hotels have plus more. Waffles, cereal, muffins, yogurt, etc. but also hot and fresh scrabbled eggs, sausage, bacon, and get this biscuits and gravy. The rooms are spacious and the beds heavenly. And the staff is very helpful... More 

Was this review helpful? Yes 1
Beth Anne S, General Manager at Quality Inn Oakwood, responded to this review

Wow! Thank you so much for your great review! I was thrilled to see that you enjoyed your stay. I will be sure to pass the kudos on to our staff. We hope to see you back soon! Sincerely, Beth Anne More 

Yorba Linda, California
Level Contributor
77 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed June 4, 2015

The place we usually stay was booked. So we decided on this place. The staff was friendly and helpful. Of an evening they had cookies and/of popcorn and ice water. The room was clean and comfortable. One evening we had trouble finding a parking spot and they quickly found a solution for us. The breakfast (included) was very good, with... More 

Was this review helpful? Yes 1
Beth Anne S, General Manager at Quality Inn Oakwood, responded to this review

Well, I'll be honest - I'm so glad your other usual place was booked! ;) Thank you for giving our hotel a try and for submitting your review. We appreciate both your business and your feedback. We know you have lot's of options when you choose a hotel in Spokane, and I am thrilled that our staff has earned your... More 

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