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Courtyard by Marriott Spokane

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401 North Riverpoint Boulevard, Spokane, WA 99202
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Courtyard by Marriott Spokane
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128 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boise, Idaho
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel is in a great location. Have stayed there many times. According to Marriott's website, hotel was built in 1989, the lobby was renovated recently but rooms were last renovated back in 2004, so they need a facelift and fresh paint. I would love to see a room renovation this year.

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Kansas
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We have relatives in Spokane and visit regularly, which has shown us that finding the right hotel in this town is tricky: some of the more expensive hotels have serious problems, while some of the cheaper, apparently shabbier hotels are actually ok on the inside, if all you want is basic cleanliness. Our recent 5-day stay at the Courtyard Marriott... More 

Was this review helpful? Yes 1
SpokaneCourtyard, General Manager at Courtyard by Marriott Spokane, responded to this review

Thank you so very much for the wonderful review -- we are blushing! We are passionate about providing great service to our guests and I am thrilled to hear that you were able to experience that passion and kindness from many staff members during your recent stay here at our hotel. We sure do hope to see you again on... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

As a basketball family, we travel often. So of course we pay the 200% room rate increase during hoopfest. After experience car difficulty in the 106 heat, we arrived behind schedule. The FRONT DESK aka "greeting staff" was extremely rude!!! (Younger gentlemen). If hoopfest wasn't a sold out event i would have been taking my $300+ per/night any where else.... More 

Was this review helpful? Yes
SpokaneCourtyard, General Manager at Courtyard by Marriott Spokane, responded to this review

Thank you for taking the time to write a review.....and while it was a pleasure having you as our guest during Hoopfest weekend, I do want to apologize for the quality of service you received when arriving at the hotel. One of our key priorities is to provide the highest level of friendly and courteous service and I am happy... More 

Scottsdale
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a interesting hotel. For tho who travel a lot you will get a weird felling thinking something is wrong. The breakfasts are nice and refreshing. Thank you. The be ds are not comfortable. The rooms seem institutionalized even thiough they have spend money to not feel that way. 2nd time here and it will be our last. Just... More 

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SpokaneCourtyard, General Manager at Courtyard by Marriott Spokane, responded to this review

Thank you for providing a review for our hotel. We greatly appreciate your business and your comments about your stay. We will continue to strive toward delivering great service and earning your loyalty. We hope for another opportunity to serve you when your travels bring you back to Spokane! More 

Fort Lauderdale, Florida
Level Contributor
225 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I'm a regular Marriott customer and am familiar with all the brands. I've stayed at the Fairfield Inn across the street. Frankly, I make my decisions based on price, and there are other competing chain hotels nearby. The room had everything we needed. Small refrigerator (empty) for our own use. Small coffee maker. Ice machine around the corner. Thermostat on... More 

Was this review helpful? Yes 2
SpokaneCourtyard, General Manager at Courtyard by Marriott Spokane, responded to this review

Thank you for your kind review of our hotel and our staff! With a mission to provide superior customer service, we take great pride in serving your needs and are happy to hear that we have met your expectations. Your feedback will be shared with Vern and the entire team to continue to inspire and motivate them to deliver exceptional... More 

Salmon, Idaho
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This motel was great. Very comfortable and clean, right downtown, on the river, and a short walk to the convention center. We also enjoyed the courtyard. A nice place to relax in the evening or have coffee in the morning. Also the swimming pool and spa area were nice. Also, on-site parking was very convenient. Enjoyed ourselves!!

Was this review helpful? Yes
SpokaneCourtyard, General Manager at Courtyard by Marriott Spokane, responded to this review

Thank you for your review! We appreciate your kind feedback very much! We hope to see you again on a future visit to Spokane! More 

Redondo Beach, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I recently stayed at your hotel for 20 days with a group, and could not begin to tell you about how amazing our hotel stay. We were opening a new restaurant in town, and along with my team of 12, were treated as if we were at home every day. Each morning, the fantastic staff at the restaurant, Karen, Shane... More 

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SpokaneCourtyard, General Manager at Courtyard by Marriott Spokane, responded to this review

Wow! Thank you so much for this wonderful review, win0nab! My entire staff and I just loved hosting you and your team -- all of them amazing individuals who also inspire the spirit of hospitality! It was indeed our pleasure to ensure your time here in Spokane was productive and fun. We hope you will think of us again the... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 7, 2015 via mobile

Our door cards were demagnetized the first day after several time of use. Got cards replaced. Not a word of sorry. No explanation. Second day, same issue. The cards were disabled again. No apology, no explanation. Seemed it was our fault. Really bad attitude. The lady at front desk sounded it all my fault that their cards did not work.... More 

Was this review helpful? Yes 1
SpokaneCourtyard, General Manager at Courtyard by Marriott Spokane, responded to this review

Thank you for your recent stay with us. We appreciate the feedback and want to sincerely apologize for the service failure you experienced. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Spokane. More 

Otis Orchards, Washington
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 19, 2015

Super clean rooms, great price, nice staff. I will say that it definitely "feels" like a national chain, but the system works. The location is beautiful. It's downtown, and right near Riverfront Park, complete with walking trails, biking, etc. LOVE IT.

Was this review helpful? Yes 1
SpokaneCourtyard, General Manager at Courtyard by Marriott Spokane, responded to this review

Thank you, Case42, for taking the time to review our hotel! We are so happy to hear that you enjoyed our property and staff service, as well as the surrounding area via the Centennial Trail! Because of our location, we feel so fortunate to be able to showcase our beautiful downtown area to visitors from all over the world....there is... More 

St. Petersburg, Florida
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed May 18, 2015

I stayed here for two nights on a business trip. The hotel was in a good location for my needs, walking distance from the convention center via a walking path. The staff was also very friendly and the beds was super comfortable as well.

Was this review helpful? Yes
SpokaneCourtyard, General Manager at Courtyard by Marriott Spokane, responded to this review

Thank you so much for taking the time to write a review for us! We are thrilled to hear that you enjoyed your stay - we hope to see you again on a future visit! More 

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