I have traveled throughout the world. And I must say the staff,value and location were top notch. We were treated like VIP's by everyone. And the value was surprising more
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I have traveled throughout the world. And I must say the staff,value and location were top notch. We were treated like VIP's by everyone. And the value was surprising more
Thier web site must be for another location because it does not represent anything close to what you will get.To begin with: Please don't stay here! I have stayed at this "hotel" three times over the past few years. I visit family in the area and until recently had no other options. (New Oxford Inn MUCH better choice!) Since 2005... more
If you are looking for rooms in the plush, comfy style of a higher-end hotel or resort...keep looking! Although this hotel is being remodeled, the new decor and bathroom upgrades are not going to solve this hotel's fundamental problem: noise. I have stayed in a lot of hotels over the years, and have always lived in apartments, so I know... more
Before I chose this hotel, I had seen on their website and on this one that they were renovating, so I emailed asking if you could request a renovated room. I was told I couldn't, but that ALL RENOVATING WOULD BE DONE BY JUNE 1......which it isn't in the least. The first room we tried was one of the old... more
Completely misleading photo's on the hotel website. Do scroll further down to read review and see photo's form Corres, 'Motel 6 with Hotel Lobby'. Exactly what I was thinking. Except, at Motel 6 you know what you are getting and most of them are just fine. The room you will be getting looks like the one with the patterned bed... more
I have stayed at the Silverdale Beach Hotel numerous times over the past few months and have enjoyed each stay. I have found the hotel staff to be exceptionally courteous, friendly and helpful. The staff will share their knowledge of the local area in regards to sight seeing, local eateries and buisinesses for which I have also been given driving... more
I have stayed at this hotel before with much better results. Upon checkin the clerk was going to put my guest (a speaker for a local event) and I in a King bed. I showed her my printed confirmation for a room with 2 queen beds. Then she tried to give us two rooms. Finally she said she'd give us... more
Dear Sirs, I would like to apologize for any inconvenience caused on your behalf from our renovations project. We are beautifying, upgrading and up-scaling our establishment and it was unfortunate that you had to experience part of it. The Silverdale Beach Hotel's associates are always eager to help, resolve and satisfy our exquisite clientele. We were surprised and shocked to...
The reviewer before me whose daughter was scared in the hallway to the pool said many of the things I was going to say & described them very well. Additionally they had an antique hot tub that had almost no jets & lukewarm water. Hotel staff did not respond to several guests' requests to turn up the temperature so maybe... more
Dear Sirs, Congratulations for your “25th Wedding Anniversary” and thank you for choosing our hotel for your stay. On behalf of all the Managers and hotel's employees, I would like to apologize for the experience that you have encountered in our hotel due to our renovation project. I would like to take some time and defend my Front Desk staff...
I booked my stay at the Silverdale based on the online pictures of the rooms, the pool, and the outdoor view. I called and the staff was nice enough, but told me that the renovated rooms were all booked for a visiting convention. I thought," How bad could the other rooms be?" and went onto think the pool would be... more
I was made to stay here on company business. My first idea of how my stay was going to be was the rude way I was treated at the front desk. Then the 50.00 dinner, the dining room is EXPENSIVE and not that good. The room smelled, cigarette burns, and dirt in the carpets. My eyes burned the entire time... more
I would like to the opportunity and apologize for the negative experience that you may have had in our hotel. It is our mission and passion to provide excellent service therefore we take feedback of any sort very seriously. We were surprised to hear about the smoke smell, overpricing and in general service issues. I personally, would like to invite...



