That person Galina is awful, she has no customer service skills, I overheard she was talking to another co worker calling some heavy set lady "fat and lazy" I was shocked to hear that, I was just browsing around that little store next to the front desk, she clearly saw me and tried to play it out, even offered me... More

This conveniently located Holiday Inn smack-dab across from Seattle-Tacoma International Airport via hotel shuttle or a walk through the Lite Rail station has a promising future. The reception staff was welcoming and efficient. Though I'd read that the hotel is in the process of renovation, I was more forgiving of the missing screws on the window hardware and marks in... More

We stayed at this hotel after we returned from a cruise. We got to the airport around 9AM and were hoping we could just drop our bags off. Luckily for us they told us they had our rooms ready and that we could check in. We really appreciated the early check-in and how accommodating they were to us. As others... More

Holiday Inn (sea-tac) is the worst among 80 hotels stayed in last ten years. I booked this hotel for three nights through the service of tripadvisor/hotel.com. The hotel counter admitted that the hotel has received my payment of all the room charge. Annoying me, they refused my check-in. They insisted that they can ignore any booking through third party and... More

I can't say enough bad things about this hotel. The advertised free shuttle from the airport to the hotel was very difficult to access and the hotel clerk could not tell me where to go to pick up the shuttle or indicate how long I would need to wait. The rooms were small and dark for three adults. Our room... More

We did not know the hotel was under renovation. And I can't tell whether our room had been renovated or not. It was fine but not great. Just a convenient place to stay for a day of travel in and out of Seatac. The restaurant had the best lamb burger. I wish they offered complimentary breakfast like all other HIE.

We stayed again at the Holiday Inn at SeaTac Airport the night before our departure to NYC and upon our return. We leave our vehicle for the week and use the hotel shuttle which takes 5 minutes to drive us to the airport. The front desk is always welcoming and greets us with a goodie bag. We enjoyed a delicious... More

Just checked in here today and was greeted by an unfriendly front desk clerk named Rosita. Then she told me that parking is $16 for in and out privileges (sucks). They did not charge parking at the RAdisson in Vancouver airport. No fridge in the room unlike the Radisson. Go somewhere else.

This property was just your very basic place to get a few hours sleep before an early morning flight.The coffee that was promised wasn't set up and the shuttle driver took an hour to get us to our destination at the airport across the street.We also stopped at other hotels that the same company owns in the area. We got... More