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Crowne Plaza Seattle Airport

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17338 International Boulevard, SeaTac, WA 98188 (Formerly Holiday Inn Seattle Airport)
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Crowne Plaza Seattle Airport
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147 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Saint Clair, Michigan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The decor is absolutely beautiful from the lobby, to the restaurant, the hallways and our room. The bed was comfortable, the shower was great. We had a day to rest froma busy week of travel-- before jumping on a plane early this morning, I don't think we could have relaxed more anywhere else. We slept very well! Oh, The wait... More 

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San Jose, California
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is a great location if hotels downtown are either too expensive or sold out. It's right near the airport and has a 24-hour shuttle that makes rounds every 20 minutes until 11:40PM, then it's on demand after that. It's a two minute walk to the Lightrail Station that can take you to wherever you need to go. Area is... More 

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Anchorage, Alaska
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

For $150-$175 typical room rate, the Crowne Plaza delivers an excellent combination of comfortable rooms, great parking, great food and beverage, and great service staff. All rooms I've stayed in (over 12 visits this year alone) are comfortable, quiet. For the weary traveller, the restaurant is a surprise and a gem with perfectly prepared and tasty food. Great value and... More 

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Birmingham, AL
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here after a cruise before flying back home. This is a very modernly decorated hotel. The rooms were very nice and beds were firm, but not too firm. Great internet connection. Reliable shuttle service to/from SeaTac airport. This is also a hotel that various airline flight crews stay in. There is one dining venue and it opens to... More 

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Ken S, General Manager at Crowne Plaza Seattle Airport, responded to this review

Dear Alabama Traveler: We are very pleased that you had a great experience staying with us. Hope you had a fun cruise and we look forward to seeing you again in the near future. K. Stockdale General Manager More 

Level Contributor
55 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Found all the staff very friendly at this Crown Plaza property. Proximity to airport and public transport into the city is excellent, and the breakfast was very satisfying. Rooms largely modern and well appointed, good climate control. Hotel missed a wake-up call, and this became a long winded issue, but was sorted eventually. Would recommend as a convenient place to... More 

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Ken S, General Manager at Crowne Plaza Seattle Airport, responded to this review

Thank you for choosing to stay with us. We appreciate your business. Regards, K. Stockdale More 

Miami, Florida
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 1 week ago

Shame on Crowne Plaza Seatac! Booked 2 rooms directly on their website and prepaid a month in advance, called two days before to reconfirm and explain we would be arriving extremely late to hold our rooms. A very cheerful voice told me she noted it on our reservation and they looked forward to our visit. Once we arrived at Seattle... More 

Was this review helpful? Yes 5
Ken S, General Manager at Crowne Plaza Seattle Airport, responded to this review

Thank you for choosing our hotel. We appreciate your business. Regards, K. Stockdale More 

Indiana
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We visited Seattle for the recent golf tournament and booked here by a third party vendor. We were VERY pleased with the accomodations, especially the food and beverage staff who took great care of us and prepared a tasty weekend breakfast buffet. Located convenient to SeaTac airport, the hotel shuttle is only a phone call away. The rooms are updated... More 

Was this review helpful? Yes
Ken S, General Manager at Crowne Plaza Seattle Airport, responded to this review

Dear Debdirection: I am very pleased we took good care of you during your recent visit to Seattle. We look forward to welcoming you back. Ken Stockdale General Manager More 

Bengaluru (Bangalore), India
Level Contributor
27 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was one my way to Vancouver and stayed here over night to take rest and drive down the next day. This is a really nice hotel which provides free shuttle from airport. The train station is just 5 minutes walk from the property. This is a good option because it provides direct connectivity to the city center. I dined... More 

Was this review helpful? Yes 1
Ken S, General Manager at Crowne Plaza Seattle Airport, responded to this review

Thank you so much for staying with us. We are delighted you enjoyed your stay. We hope to see you again soon. Ken Stockdale General Manager More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Hi Ken, I am going to be open about this. Positive: 1) Beautiful hotel, clean and new 2) Working wifi 3) Highly reliable airport shuttle, precise timing Ugly: 1) Front desk staff inconsistent in services. Does not represent well of hotel and tourism services. Eg, Mitch: sorry the checkin time is anyway 3pm, so u have to wait (already an... More 

Was this review helpful? Yes 1
Ken S, General Manager at Crowne Plaza Seattle Airport, responded to this review

Dear Shao C, Thank you for taking the time to let me know about the experience you encountered. We are very sorry that we did not deliver the right service. My Management Team and I will be researching the problems you encountered so that we can better serve our guests. I apologize to you and hope you will give us... More 

Puerto Vallarta, Mexico
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

When I saw the hotel from the outside I was a bit worried it might be very much dated. But to my surprise the hotel was remodeled back in November and it was very nice and modern. Great lobby and lobby bar, room was spacious and comfortable. Room service also good.

Was this review helpful? Yes
Ken S, General Manager at Crowne Plaza Seattle Airport, responded to this review

Dear GelseyF: Thank you for staying with us. We appreciate your business. Hope to see you again soon. K. Stockdale General Manager More 

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