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Hilton Seattle Airport & Conference Center

#13 of 34 Hotels in SeaTac
GreenLeadersSilver level
3.5 of 5
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17620 Pacific Highway South, SeaTac, WA 98188
Hilton Seattle Airport & Conference Center
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Ranked #13 of 34 Hotels in SeaTac
GreenLeadersSilver level
A recent review
5 of 5 stars Reviewed November 30, 2013
Braemer26
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950 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Seattle Airport & Conference Center
See the most recent reviews
Grosse Pointe, United States
1 review
1 of 5 stars Reviewed December 2, 2013

Was guaranteed a room with 2 king beds. Checked in and got to room and received room with 2 doubles without any advance warning. Notified front desk, who first said it was due to my Hilton Honors profile, which made zero sense. When I questioned that she said it was because they were oversold and gave my room to others.... More 

Review collected in partnership with Hilton Hotels & Resorts

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HiltonSeattleAirport, Public Relations Manager at Hilton Seattle Airport & Conference Center, responded to this review

Dear Hilton Guest, Please accept our sincere apologies for the hassle and frustration you experienced during your recent stay at our hotel. We strive to make every guests' stay a pleasant one from check-in to departure through quality service and amenities, and we regret this was not your experience. We will use your comments as part of our ongoing service... More 

Senior Contributor
24 reviews 24 reviews
22 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed November 30, 2013

I really enjoyed my stay with the Hilton in Seattle. The light rail system is literally in the backyard of the hotel, which takes you right into downtown so it is super convenient! (Only about 40 minutes to get downtown to all the touristy places) and you can buy your tickets right outside at the ticket machines. It is very... More 

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HiltonSeattleAirport, Public Relations Manager at Hilton Seattle Airport & Conference Center, responded to this review

Dear Hilton Guest, Thank you for the great 5 star review! We are so happy to hear that your enjoyed the many features that our property has to offer, including our convenient location to the light rail station, which provides great access to Downtown Seattle. Our staff is really wonderful about sharing tips, directions, and recommendations with guests so we... More 

Leduc
Contributor
18 reviews 18 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 27, 2013

Very nice hotel, close to the airport. Great shuttle service to and from the airport. Rooms are very comfortable. Good value. definitely recommend this hotel to the travellers out there. Join the Hilton Rewards program and get even more value.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonSeattleAirport, Public Relations Manager at Hilton Seattle Airport & Conference Center, responded to this review

Dear Hilton Guest, We appreciate your feedback regarding your recent stay and are delighted that our property met your needs. Our Hilton HHonors program is a wonderful way to enjoy many excellent benefits that Hilton Worldwide has to offer. We look forward to welcoming you back again soon! Kind Regards, Jessica Harris More 

Cleveland, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 26, 2013

I have stayed at this hotel about half a dozen times now and I receive very consistent, quality service from the staff. The restaurant is mid priced but delicious and the in-room dining is prompt as well. I have used the fitness center and the equipment there is better than most, but the cardio machines face interior windows so every... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
HiltonSeattleAirport, Public Relations Manager at Hilton Seattle Airport & Conference Center, responded to this review

Dear Hilton Guest, Thank you for taking the time to share your comments. We always enjoy receiving returning guests’ feedback and are thrilled that during each stay with us, you have always experienced consistent, quality service from our team members. We are happy to learn that you also enjoy many of the great features on our property, such as our... More 

Clarksville, Tennessee
Senior Contributor
32 reviews 32 reviews
21 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed November 25, 2013

The reason I always stay at this hotel if needing to overnight at SeaTac is simple - location, location, location! To get here from the airport, walk thru the parking garage to the light rail station, across the sky bridge to the light rail parking lot and cross the side street. You're there. Although they offer a shuttle, I never... More 

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HiltonSeattleAirport, Public Relations Manager at Hilton Seattle Airport & Conference Center, responded to this review

Dear Hilton Guest, We appreciate you taking the time to share your comments. Although we appreciate all feedback, we always enjoy receiving feedback from returning guests, as it ensures that we are providing consistent quality service. Thank you again for sharing your thoughts and we look forward to seeing you again soon! Kind Regards, Jessica Harris More 

Senior Contributor
43 reviews 43 reviews
16 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed November 24, 2013

It's a good hotel but the extra charges start to add up fast. Internet was 12.95$ which in this day and age is 100% unacceptable given how cheap bandwidth is and how much this hotel is already charging a premium rate. I should also mention the 23$ for parking.. again unacceptable. Hilton needs to understand that not everyone is on... More 

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HiltonSeattleAirport, Public Relations Manager at Hilton Seattle Airport & Conference Center, responded to this review

Dear Hilton Guest, Thank you for taking the time to share your feedback with us. We regret to hear of the disappointment you experienced with some of the charges during your stay but are pleased to learn that our staff was able to rectify the duplicate parking charge. We hope that you will allow us with another opportunity to demonstrate... More 

Arlington, Virginia
Top Contributor
186 reviews 186 reviews
33 hotel reviews
53 helpful votes 53 helpful votes
2 of 5 stars Reviewed November 20, 2013

My employer picked this hotel based on the rate. I won't stay here again if there is another choice. Old, drab, dingy, and you walk forever from the room areas to the business center. And of course, no complimentary breakfast in Hilton hotels.

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HiltonSeattleAirport, Public Relations Manager at Hilton Seattle Airport & Conference Center, responded to this review

Dear Hilton Guest, Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback and we’re very sorry that we did not meet your expectations. Guest feedback is incredibly important to us and we are taking your comments into consideration as we improve our on-property experience. We hope to have... More 

Fortaleza, CE
Top Contributor
378 reviews 378 reviews
196 hotel reviews
267 helpful votes 267 helpful votes
4 of 5 stars Reviewed November 16, 2013

We've stayed here 3 times. On one previous trip we saved money by staying at a nearby Hampton Inn, but it wasn't as comfortable (especially the beds). The regular Hilton hotels, in most any location we've stayed at, have the best beds. This trip we stayed here twice: one night, paying, and, later, two nights using Hilton Honors points. Both... More 

Was this review helpful? Yes 1
HiltonSeattleAirport, Public Relations Manager at Hilton Seattle Airport & Conference Center, responded to this review

Dear Hilton Guest, Thank you for taking the time to review our property. We always appreciate reviews from our repeat guests as it allows us to ensure we are maintaining consistently superior service. It pleases us to hear that you enjoyed many of our great amenities, including our wonderful restaurant Spencer’s. As we are always looking for ways to improve,... More 

Yakima, Washington
Top Contributor
60 reviews 60 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed November 14, 2013

Excellent bar and bartenders, good food, nice accommodations. Our room was very clean and the bed was comfortable. The service was good also and people seemed very genuine in their service. The check out was easy and so was check in. Sunday breakfast started at 7 instead of 6 which turned out to be a bummer for us.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonSeattleAirport, Public Relations Manager at Hilton Seattle Airport & Conference Center, responded to this review

Dear Hilton Guest, Thank you for the great 5 star review! We are so happy to hear that you enjoyed your stay, as well as our wonderful lounge. Our team works very hard to provide the best service possible and comments like yours demonstrate the excellent job they do. I am pleased to pass your kind words along to our... More 

Indiana
Senior Contributor
41 reviews 41 reviews
34 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed November 10, 2013 via mobile

This is a nice clean hotel by the airport with shuttles 3 times an hour. The fitness center is expansive, which is one of the things I look for in a hotel. Newer precor equipment weights etc. the bathroom was ridiculously small. I have found this to be the case in many Hilton properties. The Starbucks on site was nice... More 

Was this review helpful? Yes
HiltonSeattleAirport, Public Relations Manager at Hilton Seattle Airport & Conference Center, responded to this review

Dear Hilton Guest, We appreciate you taking the time to share your feedback with us regarding your recent stay. We are pleased to hear that you enjoyed our expansive fitness center and onsite espresso bar which serves Starbucks, but apologize for the disappointment you experienced with the non-beverage options. We work hard to ensure that we are offering quality products... More 

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