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All 12 Richland hotels

Red Lion Hotel Richland Hanford House

3.0 of 5 Hotel   |   802 George Washington Way, Richland, WA 99352
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Ranked #4 of 12 Hotels in Richland
A recent review
4 of 5 stars Reviewed November 19, 2013
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194 reviews from our community

Traveler rating
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    39
    21
    13
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Red Lion Hotel Richland Hanford House
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Contributor
13 reviews 13 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 19, 2013

Was here on business. Decided to stay a few extra days to familiarize myself with the area. Found the staff to be courteous and the accommodations acceptable. I thought the room (Rm 233) remained pretty cold, even with the heat all the way up, but was on the road a lot so didn't really care. I took the comforter from... More 

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Richland
1 review
5 of 5 stars Reviewed November 8, 2013

I had a beautiful room overlooking the courtyard area and the Columbia. I loved the sweeping views if the river and the service at breakfast was great. I brought my 2 dogs and had a great time walking the river path.

Review collected in partnership with this hotel

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Richland
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 6, 2013

The room appeared not to have been recently cleaned upon our arrival and I was able to "dust" with a kleenex on sink counter and dest and bedside table and get significant dust/dirt....Our room was NOT serviced the next day and we came back to un-made beds and dirty/wet towels on the floor; the desk person brought up towels

Review collected in partnership with this hotel

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RL_Customer_Care, Corporate Customer Care Department at Red Lion Hotel Richland Hanford House, responded to this review

We value each and every one of our guests and I truly apologize that we failed to provide you the best possible service. We are displeased to see that there were some areas of concern regarding the lack of cleanliness in your guest room when you arrived. I would also like to apologize that your room was not cleaned during... More 

Davao
Top Contributor
54 reviews 54 reviews
21 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed October 31, 2013

I consider Hanford House my home in Richland, a very charming hotel next to the Columbia River, I arrived a day ahead of our meeting and avoided the crowd, thus check in was fast. I love staying here, the environment is relaxing and warm. The rooms are spacious and the bed is comfortable. Rooms are well appointed, for this stay... More 

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Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 28, 2013 via mobile

We came to this hotel to relax after the death of a loved one. This hotel is usually that type of place....nice river view, quiet rooms, etc. It all went wrong when we returned from dinner on Sat.night and there was absolutely no place to park in the hotel parking lot. We had to park next door in the restaurant... More 

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Longview, Washington
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 3, 2013 via mobile

The heating system was being remodelled so no heat in my room and it kind of smelled. But the bed was comfy and the room was clean, so not bad. I had a street view, but the river side would be the best view if you had a choice.

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Elke S, Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thank you for taking the time to write a review. I do apologize that you experienced any inconvenience during your stay. We are in the process of several property improvements right now. I am certain that during your next stay it will be relaxing and quiet! Take care ~ Elke Silvey, Operations Manager More 

Watford City, North Dakota
1 review
5 of 5 stars Reviewed September 24, 2013

THe hotel staff were friendly and efficient. The rate was very good compared to another hotel in the area with not as good a location. The location just on the river was beautiful and close to good restaurants. The bed and pillows were extremely pleasant and comfortable.

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Elke S, Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thank you for taking the time to write such wonderful comments about your stay. We are always thrilled when we are able to exceed the expectations of our guests. Exceeding our guest’s expectations is what we strive for and we are happy to hear that we accomplished that. We hope to see you again in the very near future! Take... More 

San Luis Obispo
Contributor
18 reviews 18 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 16, 2013

We had a lovely room that looked out over the Columbia river. We found the bed to be comfortable, and the hotel's morning buffet simple but good. The dining room's vista overlooking the river is beautiful. My one critique is that the pool seemed small for the number of people using it. I had wanted to go in but decided... More 

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Elke S, Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thank you for sharing your experience. I am glad that you had a good time. We have one of only a few outdoor pools in the Tri-Cities and it does draw guests in the summer. I hope during your next visit you will get to take advantage of it and have some fun in the sun! Take care~ Elke Silvey,... More 

Portland, Oregon
Top Contributor
239 reviews 239 reviews
78 hotel reviews
171 helpful votes 171 helpful votes
4 of 5 stars Reviewed September 6, 2013

This was my 50th reunion weekend and the hotel is newer than that.room is clean,good king bed and quiet. Some rooms have river view. There was only one check in clerk but chatting with friends in line made the time go fast. You wouldn't encounter that normally. Red lions are generally reliable. This one is no exception.

Was this review helpful? Yes 1
Olympia, Washington
Contributor
12 reviews 12 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 15, 2013

I really like this hotel. I stay here for about a week once a month. The hotel is a little older, carpets are worn or stained in places, doors show some sign of wear, but it is a clean hotel and the hotel staff are very friendly and the rooms are large and rather nice. There is a walking path... More 

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Additional Information about Red Lion Hotel Richland Hanford House

Address: 802 George Washington Way, Richland, WA 99352
Phone Number:
Location: United States > Washington > Tri-Cities > Richland
Price Range (Based on Average Rates): $
Hotel Class:3 star — Red Lion Hotel Richland Hanford House 3*
Number of rooms: 149
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Also Known As:
Red Lion Richland
Richland Red Lion

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