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Red Lion Hotel Richland Hanford House

802 George Washington Way, Richland, WA 99352
Hotel amenities
Red Lion Hotel Richland Hanford House
Best prices for: 1 room 1 guest
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Ranked #5 of 12 Hotels in Richland
A recent review
5 of 5 stars Reviewed February 18, 2015
Elizabeth G Tennessee
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208 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Red Lion Hotel Richland Hanford House
See the most recent reviews
Tennessee
Contributor
19 reviews 19 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 18, 2015

Stayed here for business. Very convenient location. Older hotel but very clean and well cared for. Staff was very friendly and they serve a hot breakfast with real eggs, not powdered ones, which I hate. One suggestion: Ask for a room with a river view. The other side faces the road and there can be quite a bit of road... More 

Was this review helpful? Yes
HHCC, General Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thanks so much for taking the time to write a review! I was so glad to read you found our staff friendly and that you loved the breakfast we serve. We are already looking forward to your next visit. Safe travels until then Ian General Manager More 

Seattle, Washington
1 review
5 of 5 stars Reviewed February 9, 2015

Thank you. With great happiness and pride I wrote this review. I just returned home from a 2 night stay at the Richland Red Lion. I found the stay perfect. I appreciated the warmth and atentive thoughtful interactions with staff during my stay. The breakfast buffet is a great deal..The recently remodeled dining room and bar area have a lovely... More 

Was this review helpful? Yes
HHCC, General Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thanks so much for taking the time to write a review! We are so glad to see you once again, and appreciate your comments. Don't wait too long to come visit us again. Ian General Manager More 

Olympia, Washington
1 review
4 of 5 stars Reviewed February 1, 2015

Although it has been a Richland trademark for many-many years, it is a very clean and updated property. The room and facilities were very nice and a convenient location. It was comparably priced and we would stay there again.

Was this review helpful? Yes
HHCC, General Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thanks so much for taking the time to write a review! We are so glad you have chosen us as your home away from home in The Tri Cities and look forward to your next visit real soon. Safe travels. Ian General Manager More 

Moscow
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 27, 2014

We booked this motel on priceline and our expectations were rather low because of its busy location by the river. But the room was spacious, clean, and quiet, and we had a very pleasant night. The free wi-fi was fast and excellent. I would definitely go back.

Was this review helpful? Yes
HHCC, General Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thanks so much for taking the time to write a review! I am so glad we surpassed your expectations and when you are back in town we will see you again. We look forward to that already. Ian General Manager More 

Seattle, United States
Contributor
12 reviews 12 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 13, 2014

It's the best place for checking out the Columbia River trail as well as getting a taste of the Tri-Cities. Of course, I'm biased because I grew up there. I come for visits and feel that home away from home feeling, along with a sense of pride that Red Lion Inn can offer so much.

Review collected in partnership with Red Lion Hotels

Was this review helpful? Yes
HHCC, General Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thanks so much for taking the time to write a review! I am so glad you have found your home away from home. We truly enjoy the relationships we make and look forward to seeing you again real soon. Ian General Manager More 

Olympia, Washington
1 review
2 of 5 stars Reviewed December 11, 2014

Had to change rms, couldn’t close curtains. 2nd rm could close curtains, heater fan rattled & rm was not clean, floor sticky, fingerprints on doors. Restnt/bar expensive, not good. WiFi not wrkng not even looked at til next day. FYI 1st rm king bed, 2nd 2 doubles. Will not recommend ever.

Was this review helpful? Yes
HHCC, General Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thank you so much for taking the time to write a review. I was disappointed to read of your experience and do apologize for the shortcomings you encountered. I would love to talk about your stay if you have the time and can be reached at 509-946-7611. I look forward to your call. Ian General Manager More 

Redmond, Washington
1 review
4 of 5 stars Reviewed November 29, 2014

Booked a stay here over Thanksgiving weekend with my 83-yr old mom. We had a lovely time. From check-in (Hi, Micaela) to check-out and in the dining room, every single encounter was friendly and not forced. The 2nd-floor room was plenty spacious for two and the bathroom was nice and clean. Being able to walk right to the river park... More 

Was this review helpful? Yes
HHCC, General Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thank you so much for taking the time to write a review! I am so glad you enjoyed your stay and are planning to come back and see us again soon. We certainly look forward to that visit. Until then safe travels. Ian General Manager More 

A TripAdvisor Member
5 of 5 stars Reviewed November 25, 2014

Excellent customer service when booking reservations, on my arrival and departure. Rooms are extremely clean. Breakfast and the view of the river was fabulous. Location was walking distance to restaurants and drugstores.

Review collected in partnership with Red Lion Hotels

Was this review helpful? Yes
HHCC, General Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thanks so much for taking the time to write a review! I was so glad to read you found us to be excellent. I shall be sharing this with the staff at our next meeting. Hope to see you again soon! Ian General Manager More 

Richland
1 review
2 of 5 stars Reviewed November 20, 2014

Hotel staff is great The food used to be one of the best around but the restaurant was closed when I was there and the food at the bar was below average. Will not eat at that Ripples Bar again. not sure if the restaurant is any better now considering the bar food.

Review collected in partnership with Red Lion Hotels

Was this review helpful? Yes
HHCC, General Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thanks so much for taking the time to write a review! I was very glad to read you found the staff to be great. Thank you also for the feedback regarding our food and restaurant hours. Our two holiday buffets are coming up soon and we always get great feedback regarding the quality of the food. We do hope to... More 

Stockton, California
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 17, 2014

First 2 days the heater only blew cold air and there was no hot water. We were given space heaters to warm the room. Finally got a hot shower on day 3. This was all in November with temperatures of 10 degrees outside.

Was this review helpful? Yes 1
HHCC, General Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thanks so much for taking the time to write a review! I was very sorry to read of the issues you had during your stay and do apologize. Please reach out to me at 509-946-7611 as I would love to talk personally about your stay. I am available at any time. Ian General Manager More 

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