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All 12 Richland hotels

Red Lion Hotel Richland Hanford House

3.0 of 5 Hotel   |   802 George Washington Way, Richland, WA 99352
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Red Lion Hotel Richland Hanford House
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Ranked #4 of 12 Hotels in Richland
A recent review
4 of 5 stars Reviewed September 10, 2014
Gail J Pender Island, Canada
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179 reviews from our community

Traveler rating
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    36
    19
    11
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42
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Red Lion Hotel Richland Hanford House
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Pender Island, Canada
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed September 10, 2014

Had a marvelous time at the Red Lion in Richland. The pool was great. We loved sitting on the patio and looking at the grounds. The flowers were beautiful. The beds were sooo comfortable. We will return.

Review collected in partnership with Red Lion Hotels

Was this review helpful? Yes
HHCC, General Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thanks so much for taking the time to write a review! So glad you enjoyed everything and look forward to seeing you again soon. Ian General Manager More

Richland
1 review
4 of 5 stars Reviewed September 10, 2014

Clean quiet with courteous staff. Excellent location is right on the river front parkland with access to the river front bike/walking path. Close to restaurants and shopping. Easy access to main highways.

Review collected in partnership with Red Lion Hotels

Was this review helpful? Yes
HHCC, General Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thanks so much for taking the time to write a review! I am so glad you found the hotel and surroundings to be just excellent. Look forward to seeing you again real soon. Ian General Manager More

Moscow, Idaho
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 2, 2014

At check-in, there was one (helpful) woman at the desk and a crowd of people waiting. And phones to be answered. Took almost half an hour. Beware of the bathrooms--no fan, and the resulting mold and mildew is disgusting. Plugs don't work, lights don't work. Once a nice place, it is tired and in desperate need both of competent management... More

Was this review helpful? Yes 1
HHCC, General Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thank you so much for taking the time to write a review! I am very sorry your visit was not an excellent one as we can do much better. I will be reviewing your issues with my managers today and hope you will give us another chance in the future. Safe travels until then. Ian General Manager More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 30, 2014 via mobile

I have only stayed here when in town on business, very frequently. The rooms that are available for corporate rates face the road and are either upstairs or down. Request a down stairs room if you want quick access to your car via a sliding glass door, however you cannot lock this door behind you, so if you want to... More

Was this review helpful? Yes 1
HHCC, General Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thanks so much for taking the time to write a review!. I was so glad to read that you love the staff and location, so much so you make it your home away from home. I will look into the musty room issue immediately. Perhaps you would like to try a Courtyard room? I'd be happy to arrange this during... More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 26, 2014

...I was in Richland for high school reunion number 50...and yes you can go home again...but one may not want to leave the Richland Red Lion. ...All the members of your team were most gracious...from Nancy in the restaurant...Mary who was covering the desk...to Dave who was 'events' man. ...we'll be back more often just for a spudnut fix nearby.

Was this review helpful? Yes 2
HHCC, General Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thank you so much for taking the time to write a review! I am so glad you had such a good experience and found the staff to be great. I will share your comments with them real soon. Looking forward to your next "spudnut" fix. Ian General Manager More

Richland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 26, 2014

this hotel has a very nice layout and setting. close to the river with a path next to it. the rooms looking into the courtyard are wonderful. there is a restaurant on site with very friendly staff and good food.

Review collected in partnership with Red Lion Hotels

Was this review helpful? Yes 1
HHCC, General Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thank you so much for taking the time to write a review! I have to agree we do have the best location and staff in the area. Come back and see us again soon. Ian General Manager More

Tacoma, Washington
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 25, 2014

we had a great stay at this hotel. We were travelling with a special needs child and they took every effort to make her stay and her needs be number one and that says a lot. great hotel, the beds were so comfortable and our room was clean and close to everything.

Was this review helpful? Yes 1
HHCC, General Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thank you so much for taking the time to write a review! I was so pleased to read your comments and will be sharing them with the staff at our next meeting. When next in town we would love to see you again. Safe travels Ian General Manager More

Seattle, United States
Contributor
13 reviews 13 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 25, 2014

It's worth getting a riverside room, although the interior courtyard was very nice. We stayed on the ground floor on the riverside and there was lots of activity along the river park with picnicking, lots of locals. It was very nice. Our only downside was that our patio space had someone's beer bottle, trash and it obviously hadn't been cleaned... More

Review collected in partnership with Red Lion Hotels

Was this review helpful? Yes 1
HHCC, General Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thanks so much for taking the time to write a review! I am so glad you enjoyed your stay and the surroundings. I have addressed the issues you had with the patio already with my staff. We look forward to seeing you again soon. Ian General Manager More

Redmond, Washington
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 25, 2014

My wife and I stayed at the Hanford House for my HS reunion. It was the last place I stayed in Richland before my family moved to Seattle in 1960 - yes, 1960! It was the Desert Inn then but the changes since are night and day. First, the staff was really friendly! All of them! The housekeeping people would... More

Was this review helpful? Yes 1
HHCC, General Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thank you so much for taking the time to write a review! I am so glad you loved the hotel and noticed all our changes. We strive to have our guests return and it looks like we hit the mark with you. We are already looking forward to your next visit. Ian General Manager More

Hot Springs, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 23, 2014

Let me start with the positive side, the beds and pillows were so comfortable. Also the front staff was very nice and helpful with local eateries and areas of interest. Now lets review areas of improvement. First room smelled of urine and the electrical outlets were loose. I was in a room at the "crossroads" were there are doors on... More

Was this review helpful? Yes 1
HHCC, General Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thank you so much for taking the time to write a review! I was so glad to read that you found our staff to be friendly and informative and our beds were comfortable. I do apologize for the issues you encountered in your room and have already addressed them with my team. We would love to see you again and... More

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Additional Information about Red Lion Hotel Richland Hanford House

Address: 802 George Washington Way, Richland, WA 99352
Phone Number:
Location: United States > Washington > Tri-Cities > Richland
Price Range (Based on Average Rates): $
Hotel Class:3 star — Red Lion Hotel Richland Hanford House 3*
Number of rooms: 149
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Also Known As:
Red Lion Richland
Richland Red Lion

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