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All 12 Richland hotels

Red Lion Hotel Richland Hanford House

3.0 of 5 Hotel   |   802 George Washington Way, Richland, WA 99352
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Red Lion Hotel Richland Hanford House
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Ranked #4 of 12 Hotels in Richland
A recent review
5 of 5 stars reviewed 4 days ago
Anna W Seattle, United States
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193 reviews from our community

Traveler rating
    71
    49
    39
    21
    13
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45
37
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66
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Seattle, United States
Contributor
11 reviews 11 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

It's the best place for checking out the Columbia River trail as well as getting a taste of the Tri-Cities. Of course, I'm biased because I grew up there. I come for visits and feel that home away from home feeling, along with a sense of pride that Red Lion Inn can offer so much.

Review collected in partnership with Red Lion Hotels

Was this review helpful? Yes
Olympia, Washington
1 review
2 of 5 stars Reviewed 6 days ago NEW

Had to change rms, couldn’t close curtains. 2nd rm could close curtains, heater fan rattled & rm was not clean, floor sticky, fingerprints on doors. Restnt/bar expensive, not good. WiFi not wrkng not even looked at til next day. FYI 1st rm king bed, 2nd 2 doubles. Will not recommend ever.

Was this review helpful? Yes
HHCC, General Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thank you so much for taking the time to write a review. I was disappointed to read of your experience and do apologize for the shortcomings you encountered. I would love to talk about your stay if you have the time and can be reached at 509-946-7611. I look forward to your call. Ian General Manager More 

Redmond, Washington
1 review
4 of 5 stars Reviewed 2 weeks ago

Booked a stay here over Thanksgiving weekend with my 83-yr old mom. We had a lovely time. From check-in (Hi, Micaela) to check-out and in the dining room, every single encounter was friendly and not forced. The 2nd-floor room was plenty spacious for two and the bathroom was nice and clean. Being able to walk right to the river park... More 

Was this review helpful? Yes
HHCC, General Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thank you so much for taking the time to write a review! I am so glad you enjoyed your stay and are planning to come back and see us again soon. We certainly look forward to that visit. Until then safe travels. Ian General Manager More 

A TripAdvisor Member
5 of 5 stars Reviewed 3 weeks ago

Excellent customer service when booking reservations, on my arrival and departure. Rooms are extremely clean. Breakfast and the view of the river was fabulous. Location was walking distance to restaurants and drugstores.

Review collected in partnership with Red Lion Hotels

Was this review helpful? Yes
HHCC, General Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thanks so much for taking the time to write a review! I was so glad to read you found us to be excellent. I shall be sharing this with the staff at our next meeting. Hope to see you again soon! Ian General Manager More 

Richland
1 review
2 of 5 stars Reviewed 3 weeks ago

Hotel staff is great The food used to be one of the best around but the restaurant was closed when I was there and the food at the bar was below average. Will not eat at that Ripples Bar again. not sure if the restaurant is any better now considering the bar food.

Review collected in partnership with Red Lion Hotels

Was this review helpful? Yes
HHCC, General Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thanks so much for taking the time to write a review! I was very glad to read you found the staff to be great. Thank you also for the feedback regarding our food and restaurant hours. Our two holiday buffets are coming up soon and we always get great feedback regarding the quality of the food. We do hope to... More 

Stockton, California
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

First 2 days the heater only blew cold air and there was no hot water. We were given space heaters to warm the room. Finally got a hot shower on day 3. This was all in November with temperatures of 10 degrees outside.

Was this review helpful? Yes 1
HHCC, General Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thanks so much for taking the time to write a review! I was very sorry to read of the issues you had during your stay and do apologize. Please reach out to me at 509-946-7611 as I would love to talk personally about your stay. I am available at any time. Ian General Manager More 

A TripAdvisor Member
1 of 5 stars Reviewed 4 weeks ago

This experience went from bad to worse. The first night was awful. The room lock didn't work, the heater didn't work and the TV was broke. We were given a lower grade room. The bar let kids run around in it and there were kids playing hockey in the halls both nights. I only have 200 words or I'd go... More 

Was this review helpful? Yes 1
HHCC, General Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thanks so much for taking the time to write a review! I was very sorry to read of the issues you had during your stay and do apologize. Please reach out to me at 509-946-7611 and I will personally take care of a future reservation to show you just how good we really can be. I am available at any... More 

Oregon
Top Contributor
52 reviews 52 reviews
13 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed November 11, 2014

This hotel was conveniently located and very clean. The staff was pleasant to deal with. The rooms are standard fair and CLEAN! My only real complaint was that it was VERY hot in the room and we could NOT cool the room off (yes in November!) without opening the window. Since we were on the ground level, we didn't feel... More 

Was this review helpful? Yes 1
HHCC, General Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thanks so much for taking the time to write a review! I was glad to see you enjoyed your stay and found everything to be clean. I have already followed up with engineering regarding the heat issues you encountered, I do apologize for that. We'd love to see you again when you are back in town, until then safe travels.... More 

Bellingham, Washington
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 11, 2014

I needed a quiet place to stay. This hotel was perfect: lovely quiet room, all amenities. Food was good and the staff especially kind and friendly--from the front desk staff to Nancy in the dining room. My only caution would be for anyone who had difficulty walking distances because the hotel is laid out in a long curve, and it... More 

Was this review helpful? Yes
HHCC, General Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thanks so much for taking the time to write a review! I am so glad you enjoyed your stay and found the food to be good and the staff friendly. We are all looking forward to your next visit. Safe travels. Ian General Manager More 

Senior Contributor
37 reviews 37 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 7, 2014

Good rates for goverment business. The rooms are large size and average age. Location is great, also beside of a river and a park. The rooms have horrible sound proofing, you will hear alot of noises.

Was this review helpful? Yes 1
HHCC, General Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thanks so much for taking the time to write a review! I am so glad you enjoyed our location and rates, but do apologize for the noise you encountered. I appreciate the feedback and look forward to seeing you again soon. Ian General Manager More 

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Additional Information about Red Lion Hotel Richland Hanford House

Address: 802 George Washington Way, Richland, WA 99352
Phone Number:
Location: United States > Washington > Tri-Cities > Richland
Price Range (Based on Average Rates): $
Hotel Class:3 star — Red Lion Hotel Richland Hanford House 3*
Number of rooms: 149
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Also Known As:
Red Lion Richland
Richland Red Lion

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