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All 11 Richland hotels

Red Lion Hotel Richland Hanford House

3.0 of 5 Hotel   |   802 George Washington Way, Richland, WA 99352
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66%
Ranked #4 of 11 Hotels in Richland
A recent review
5 of 5 stars reviewed yesterday
Mark K Chippewa Lake, Ohio
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172 reviews from our community

Traveler rating
    66
    44
    32
    19
    11
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39
34
12
57
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chippewa Lake, Ohio
1 review
5 of 5 stars Reviewed yesterday NEW

From February 5th, 2014 to September 20th, 2014, I stayed at the the Red Lion Hotel Hanford House for business. The entire time, we made a lot of friends with the Ripples staff, housekeeping, and front desk staff. They were very courteous, and friendly the entire time. The Ripples staff was very accomodating withthe atmosphere, and gave us suggestions when... More

Review collected in partnership with Red Lion Hotels

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Surrey
1 review
5 of 5 stars Reviewed 5 days ago NEW

I arrived late in the evening. The front desk lady was friendly and attentive. I had a special request that required placing some items in freezer. Staff was helpful and friendly. When I needed to retrieve my samples the staff was helpful and friendly. During the show and lunch, staff was helpful and friendly. Checkout - you guessed it, friendly.... More

Was this review helpful? Yes
HHCC, General Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thank you so much for taking the time to write a review of your stay! I was very glad to read you found the staff to be attentive and friendly, and that should you return to this area you'll be staying with us. We look forward to seeing you again soon, but until then safe travels. Ian General Manager More

Jackson, Wyoming
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Booked this room online with the idea that I would have a river view. When I arrived (which literally took 30 min - my husband came in to see what was taking so long) to discover there weren't any rooms w/ river views available. I explained this is why I drove out of the way for the view of the... More

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HHCC, General Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thank you so much for taking the time to write a review! I am so sorry we did not meet your expectations during your stay. I would love to see you here again and will personally take care of your reservation. My direct line is 509 946 7611. I look forward to assisting you soon. Ian General Manager More

Pender Island, Canada
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 1 week ago

Had a marvelous time at the Red Lion in Richland. The pool was great. We loved sitting on the patio and looking at the grounds. The flowers were beautiful. The beds were sooo comfortable. We will return.

Review collected in partnership with Red Lion Hotels

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HHCC, General Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thanks so much for taking the time to write a review! So glad you enjoyed everything and look forward to seeing you again soon. Ian General Manager More

Richland
1 review
4 of 5 stars Reviewed 1 week ago

Clean quiet with courteous staff. Excellent location is right on the river front parkland with access to the river front bike/walking path. Close to restaurants and shopping. Easy access to main highways.

Review collected in partnership with Red Lion Hotels

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HHCC, General Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thanks so much for taking the time to write a review! I am so glad you found the hotel and surroundings to be just excellent. Look forward to seeing you again real soon. Ian General Manager More

Moscow, Idaho
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

At check-in, there was one (helpful) woman at the desk and a crowd of people waiting. And phones to be answered. Took almost half an hour. Beware of the bathrooms--no fan, and the resulting mold and mildew is disgusting. Plugs don't work, lights don't work. Once a nice place, it is tired and in desperate need both of competent management... More

Was this review helpful? Yes 1
HHCC, General Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thank you so much for taking the time to write a review! I am very sorry your visit was not an excellent one as we can do much better. I will be reviewing your issues with my managers today and hope you will give us another chance in the future. Safe travels until then. Ian General Manager More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

I have only stayed here when in town on business, very frequently. The rooms that are available for corporate rates face the road and are either upstairs or down. Request a down stairs room if you want quick access to your car via a sliding glass door, however you cannot lock this door behind you, so if you want to... More

Was this review helpful? Yes 1
HHCC, General Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thanks so much for taking the time to write a review!. I was so glad to read that you love the staff and location, so much so you make it your home away from home. I will look into the musty room issue immediately. Perhaps you would like to try a Courtyard room? I'd be happy to arrange this during... More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

...I was in Richland for high school reunion number 50...and yes you can go home again...but one may not want to leave the Richland Red Lion. ...All the members of your team were most gracious...from Nancy in the restaurant...Mary who was covering the desk...to Dave who was 'events' man. ...we'll be back more often just for a spudnut fix nearby.

Was this review helpful? Yes 2
HHCC, General Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thank you so much for taking the time to write a review! I am so glad you had such a good experience and found the staff to be great. I will share your comments with them real soon. Looking forward to your next "spudnut" fix. Ian General Manager More

Richland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

this hotel has a very nice layout and setting. close to the river with a path next to it. the rooms looking into the courtyard are wonderful. there is a restaurant on site with very friendly staff and good food.

Review collected in partnership with Red Lion Hotels

Was this review helpful? Yes 1
HHCC, General Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thank you so much for taking the time to write a review! I have to agree we do have the best location and staff in the area. Come back and see us again soon. Ian General Manager More

Tacoma, Washington
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

we had a great stay at this hotel. We were travelling with a special needs child and they took every effort to make her stay and her needs be number one and that says a lot. great hotel, the beds were so comfortable and our room was clean and close to everything.

Was this review helpful? Yes 1
HHCC, General Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thank you so much for taking the time to write a review! I was so pleased to read your comments and will be sharing them with the staff at our next meeting. When next in town we would love to see you again. Safe travels Ian General Manager More

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Additional Information about Red Lion Hotel Richland Hanford House

Address: 802 George Washington Way, Richland, WA 99352
Phone Number:
Location: United States > Washington > Tri-Cities > Richland
Price Range (Based on Average Rates): $
Hotel Class:3 star — Red Lion Hotel Richland Hanford House 3*
Number of rooms: 149
Reservation Options:
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Also Known As:
Red Lion Richland
Richland Red Lion

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