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Red Lion Hotel Richland Hanford House

3.0 of 5
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802 George Washington Way, Richland, WA 99352
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1 room 1 guest
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Red Lion Hotel Richland Hanford House
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224 Reviews from our TripAdvisor Community

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Traveler rating
    78
    61
    46
    25
    14
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (224)
  • Mar-May only
    (50)
  • Jun-Aug only
    (102)
  • Sep-Nov only
    (46)
  • Dec-Feb only
    (26)
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Boise, Idaho
Level Contributor
6 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

The price is good, room is large and luxurious. Bed,linens and decor above average. The air conditioning system quiet, but very weak. Couldn't keep the room cool enough. We ate breakfast at 6:30 in a lovely setting, and food was put in elegant buffet dishes. What a delight to have a free breakfast with real dishes and flatware, cloth napkins... More 

Was this review helpful? Yes
HHCC, General Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thanks so much for taking to time to write a review of your stay! I was so glad to read you found your room luxurious and the hotel to have a beautiful view and grounds, I have to agree we are very lucky to be in this location and have the guest rooms we do. I did note your comments... More 

1 review
5 of 5 stars Reviewed 1 week ago

Very comfortable beds with convenient breakfast and great view of the river. Excellent for families or those with pets, large park next to hotel. I visit often for work and am never disappointed. Check in for frequent guests is speedy and streamlined, the breakfast is either buffet or an extensive menu, not a cheap cardboard cereal and microwave bacon. The... More 

Was this review helpful? Yes
HHCC, General Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thanks so much for taking the time to write a review! I am so glad you enjoy the hotel and your stays here. We truly appreciate your comments and business. Looking forward to seeing you again soon, safe travels until then. Ian General Manager More 

Gainesville
Level Contributor
143 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 1 week ago

This is probably the best place to stay in Richland. It is close to walks by the river. The rooms are in a corridor that seems to curve around for ever (hint, in good weather, just cut across the middle area). Wi-fi was decent. Room had good space. Bathroom a little run-down, but OK (and particularly nice soap!). One good... More 

Was this review helpful? Yes
HHCC, General Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thanks so much for taking the time to write a review! I was so glad to read you enjoyed your stay and the facilities here. I do apologize for the "footsteps" upstairs and can assure you for your next visit we will put you on the 2nd floor. Hope to see you soon, until then safe travels. Ian General Manager More 

Issaquah, WA
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

We had two double-queen rooms for a family of four. Rates were good, well under $100/night. We have stayed here MANY times. Rooms are clean and comfortable. Free wifi was reasonably fast. Complimentary breakfast is average, but not bad for free. This hotel continues to be plagued by maintenance problems. Air conditioning did not work well in one of the... More 

Was this review helpful? Yes
HHCC, General Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thanks so much for taking the time to write a review! I was glad to read you found us to be clean and comfortable but I do apologize for the shortcomings you encountered during your stay. I can assure you I have followed up with the Head of Departments concerned and should you be in town again please contact me... More 

New York, United States
Level Contributor
194 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a pretty nice hotel that offers waterfront views only in a limited number of rooms. I suggest that you request a waterfront view on the 2nd floor. Walking along the waterfront is very pleasurable and relaxing and offers some benches to sit down. Make a careful mental note of the path you took to get down to the... More 

Was this review helpful? Yes 1
HHCC, General Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thank you so much for writing a review of your stay! I was so glad to read you enjoyed your one day with us and you found the surroundings to be very pleasurable. I could not agree more... we really do have a lovely location. Looking forward to your next visit already. Ian General Manager More 

Leavenworth, Kansas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I thoroughly enjoyed my stay! Clean rooms with a great rate and a staff that is second to none!! Would like to Miss Toni Baumgartner for such wonderful hospitality and Tracy from the housekeeping staff for her extra attention to detail making sure my party was taken care of. Can't wait to stay again!!

Was this review helpful? Yes 1
HHCC, General Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thanks so much for taking the time to write a review of your stay!! I was so glad to see you really enjoyed your visit here and that the staff did an excellent job. I will be passing along your comments to Toni and Tracy personally. Come back and see us soon, until then safe travels Ian General Manager More 

Gresham, Oregon
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel has done the renovation many have been doing. Nothing fancy, but bringing some things up to date. It is an interesting curved structure sitting next to the Columbia River. My room with a view overlooked the river and the park that runs along it. There is a road in between the hotel and the park, but no heavy... More 

Was this review helpful? Yes 1
HHCC, General Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thanks so much for taking the time to write a review of your stay! I was so glad to read you had a relaxing time and enjoyed our renovations. I'll be sure to follow up on the hot tub and Wi-Fi. We look forward to seeing you again soon. Ian General Manager More 

Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed July 10, 2015

We have stayed a quite a few Red Lions. This one by far had the smallest rooms. It's an old place and you can tell. If you want something I would suggest going o the front desk. You'll spend quite some time on hold if they pick up the phone at all. It's not the worst hotel I've ever stayed... More 

Was this review helpful? Yes 1
HHCC, General Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thanks so much for taking the time to write a review of your recent stay! I was sorry to read of our response time to calls and will work to improve that immediately. We would love to see you back one day, until then safe travels. Ian General Manager More 

Redmond, Washington
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed June 30, 2015

We stay in a lot of Red Lion Hotels in our travels with our daughter's softball team. This one would rank middle of the road for me in regards to condition of the hotel and staff. It is an older hotel that could use some upgrading. The carpet on the lobby looks like it was installed in the 70s--even with... More 

Was this review helpful? Yes 1
HHCC, General Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thanks so much for taking the time to write a review! I was so glad to see you found the staff to be accommodating and you enjoyed our wonderful surroundings. I must apologize for the heat issues in the restaurant, they are being resolved presently. Also I do apologize for any issues you encountered with loud music from across the... More 

Chico, California
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 24, 2015

We chose this hotel because it was near the home of our daughter, son-in-law and newborn grandson we'd come to meet. The location is ideal, our room looked out on the river, and we couldn't have asked for nicer people. Things weren't perfect here. The pool was just being heated and too cold for swimming (we'd hoped to use it... More 

Was this review helpful? Yes 1
HHCC, General Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thanks so much for taking the time to write a review. We are so glad you have chosen to make the hotel your home away from home when visiting the Tri Cities. We love to see guests return and stay!! Looking forward to your next visit real soon. Ian General Manager More 

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