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All 11 Richland hotels

Courtyard Richland Columbia Point

3.0 of 5 Hotel   |   480 Columbia Point Drive, Richland, WA 99352
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82%
Ranked #2 of 11 hotels in Richland
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 1 week ago
Daddy66 San Diego, California
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94 people have reviewed this hotel

Traveler rating
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    19
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    1
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22
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • Any
English first
San Diego, California
1 review
3 of 5 stars Reviewed 1 week ago via mobile

Gold Elite placed in an expensive room facing the parking lot instead of river. Bartender refusing service (rudely) 2 minutes after last call. Lack of insulation between floors. No elite amenities. Employees were friendly but that doesn't make up for the rest.

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Kathytime, General Manager at Courtyard Richland Columbia Point, responded to this review

Dear Daddy 66, We are sorry to hear that you were not pleased with your hotel accommodations. River view rooms are sold at a premium and sell out very quickly. Upon availability, we ALWAYS upgrade our Platinum and Gold members to the river view rooms. I am concerned about the service you received in the bar but am unable to... More

West Linn, Oregon
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We have stayed at the Marriott Courtyard several times each year for at least the last five years. Each time we are not disappointed, we are actually rewarded with a very good night's sleep in a large room. We always choose the two queen bed room as it is larger and well appointed. We are senior citizens and take the... More

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Kathytime, General Manager at Courtyard Richland Columbia Point, responded to this review

Dear Donald E, Thank you for choosing Courtyard by Marriott in Richland. We appreciate you taking the time to share your experience on Trip Advisor. We love that you enjoy our service and property. We look forward to serving you again in the near future. Sincerely, Kathy Moore General Manager More

Enumclaw, Washington, United States
Senior Contributor
37 reviews 37 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After reading other reviews I know we had a 50/50 shot of a good hotel. I was very surprised. The hotel over looks the river in a quite neighborhood. No freeway or traffic noise. Anthony's Home Port is located very close by and so is a Winco and other shopping. The rooms was clean and fresh. The beds were comfortable... More

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Aloha, Oregon
Contributor
15 reviews 15 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We stayed on Friday - Sunday, had a top (3rd) floor river view room and were quite pleased with our relaxing weekend! ColdCorona's review gives quite an accurate picture of this great facility. To it we would add the tiny wrought iron 'deck' off our room was just perfect to move the couch in front of and enjoy the sounds... More

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Idaho Falls, Idaho
Senior Contributor
39 reviews 39 reviews
27 hotel reviews
119 helpful votes 119 helpful votes
4 of 5 stars Reviewed March 7, 2014

Stayed here for one night in March 2014. I am familiar with Richland, WA so I knew the area. As a Courtyard property, they had a small bar and served a limited menu selection on property. Pool and small workout area. Breakfast area is located adjacent to lobby and offered a nice selection including omelet station. Location: The hotel is... More

Was this review helpful? Yes 5
Kathytime, General Manager at Courtyard Richland Columbia Point, responded to this review

Dear ColdCorona, Thank you for commenting on the Richland Courtyard by Marriott. We always appreciate feedback from our guests. We will review our scheduling for busy mornings to ensure we are staffed accordingly. It sounds like you enjoyed your stay. We hope to serve you again in the near future. Sincerely, Kathy Moore General Manager More

PDX
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 4, 2014 via mobile

I am sitting in my room at the courtyard in Richland right now and I can hear EVERYTHING that is going on next door......the nose blowing, going to the bathroom, the freakin' sales calls to solicit his schiatti family wines, etc. I have never been in a hotel where there is so much noise from the other room. The bar... More

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Kathytime, General Manager at Courtyard Richland Columbia Point, responded to this review

Dear PDXPdx, Thank you for taking the time to comment on your stay in Richland. I am so sorry to hear you that you had an unpleasant experience. Should your travels bring you to Richland again in the future, I encourage you to contact me ahead of time. I will personally assign you to a quieter section of the hotel... More

Omaha, Nebraska
Top Contributor
52 reviews 52 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed November 14, 2013

A very nice location, and the rooms are decently decorated, but the breakfast is overpriced and there is no recognition of those travelers who are Marriott Platinum status. Generally, being Platinum, which requires a decent number of nights in Marriott properties, gives some benefit for the traveler and recognition by the hotel. Not so here, not even a "thank you"... More

Was this review helpful? Yes 2
Kathytime, General Manager at Courtyard Richland Columbia Point, responded to this review

Dear JGreg61, Thank you for sharing your experience. We always appreciate feedback from our guests. I am sorry to hear that you were not happy with the lack of recognition you received as a Platinum Rewards Member. Marriott brand standards do not allow any Courtyard to offer complimentary breakfast to our Platinum guests. This is a brand initiative that I... More

Cape Elizabeth, Maine
Top Contributor
104 reviews 104 reviews
24 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed November 3, 2013

Left the marriott property next door( townhouse suites) after a horrid night there and came across to this property. What a pleasant surprise! Large clean rooms, get a waterfront room-beautiful views. They even have a nice restaurant, although Anthony's is next door and that Is a GREAT restaurant. The bathroom is roomy, and the parking is right out front. So... More

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Seattle, Washington, United States
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 27, 2013

In Eastern WA to enjoy wineries and good food. This hotel is central, easy to get in and out of, and off of the Highway. Ask for a river view room, toward the east end of the hotel (less highway view). Add breakfast to your rate, it is worth it. The beds were comfortable, but felt small. Lots and lots... More

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Kathytime, General Manager at Courtyard Richland Columbia Point, responded to this review

Dear LBell206, You are right! Eastern Washington is a great place to travel to enjoy good weather, great food and spectacular wines. Thank you for choosing the Courtyard by Marriott in Richland for your journey across the Cascade Mountains. It sounds like we added to your positive experience. Sincerely, Kathy Moore General Manager More

White Rock, Canada
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed October 26, 2013

I arrived in Richland, Wa without a reservation, 5 weeks into my holiday. I trusted a Starbucks employee who mentioned this place. It was about 8PM, the lady at the desk finally agreed to give me the internet rate of $127. per night, I asked for a river view, got the parking lot, and outside the pool/exercise rooms nothing buy... More

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Kathytime, General Manager at Courtyard Richland Columbia Point, responded to this review

Dear Victoria1328, Thank you for sharing your experience at the Courtyard by Marriott in Richland. I am sorry to hear that you did not receive the service that our guests expect from a Marriott property. We always welcome guests that do not have a reservation. We clearly sent you the wrong impression. I encourage you to contact me at 509-942-9400... More

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Additional Information about Courtyard Richland Columbia Point

Also Known As:
Courtyard By Marriott Richland Columbia Hotel
Courtyard By Marriott Richland Columbia Hotel Richland
Courtyard Richland
Richland Courtyard
Richland Marriott
Courtyard Richland Columbia
Address: 480 Columbia Point Drive, Richland, WA 99352
Phone Number:
Location: United States > Washington > Tri-Cities > Richland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 11 hotels in Richland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Richland Columbia Point 3*
Reservation Options:
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