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Courtyard Richland Columbia Point

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480 Columbia Point Drive, Richland, WA 99352
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Courtyard Richland Columbia Point
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Courtyard Richland Columbia Point
Courtyard Richland Columbia Point
Courtyard Richland Columbia Point
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117 reviews from our community

Traveler rating
    45
    48
    23
    0
    1
See reviews for
23
30
9
43
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
13 reviews 13 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This Courtyard is well looked after. Clean, comfortable beds. Note, the lobby is undergoing a remodel, but is nearing completion. The breakfast was better than average. I would wholeheartedly recommend this hotel.

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Denver, Colorado
Top Contributor
195 reviews 195 reviews
62 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I was unaware of this when I booked and it was extremely distracting. The entire lobby area is torn up and although the bar is still open it is a sad little conference room they have set up. The river view rooms have a nice view, but the hallway and upper floor noise is above average and not good.

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Carla F, Front Office Manager at Courtyard Richland Columbia Point, responded to this review

Thank you for taking the time to share your recent experience at the Courtyard Richland Columbia Point with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. We have tried... More 

Peru, Nebraska
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed February 7, 2015

Stayed here for a job interview thanks to the company. This was a great, comfortable hotel. Very nice and clean. Beds were very comfortable, slept so well; drapes were room-darkening. Right along the Columbia River; nice view.

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Carla F, Front Office Manager at Courtyard Richland Columbia Point, responded to this review

Ashley L, Thank you for sharing your experience at the Courtyard Richland Columbia Point through Trip Advisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire... More 

Kennewick, Washington
Top Contributor
369 reviews 369 reviews
53 hotel reviews
131 helpful votes 131 helpful votes
5 of 5 stars Reviewed December 15, 2014

We did an overnight "stay-cation" as we live in town. I like Marriott properties in general, but this one was exceptionally nice. The staff was genuinely friendly and pleasant. The decor was pleasant. We were given a wonderful room with a nice room and balcony over-looking the Columbia River. There is a large park next door. A paved path runs... More 

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Carla F, Front Office Manager at Courtyard Richland Columbia Point, responded to this review

OutdoorBoomer, Thank you for sharing your experience at the Courtyard Richland Columbia Point through TripAdvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate... More 

Winston Salem, North Carolina
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 3, 2014

I just completed a two day stay at this hotel and, as always, I was not disappointed in any way whatsoever. Great facilities, super nice staff, convenient location, etc. etc. I highly recommend this hotel!!

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Sammamish
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 11, 2014

This is a lovely property on the shores of the Columbia River. There is a great paved trail to walk along the river right in front of the hotel. The room was great! Clean and well appointed. Felt new. The only drawback was that upon arrival we realized that only one side of the hotel faces the water. We requested... More 

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Milwaukee, Wisconsin
Top Contributor
205 reviews 205 reviews
63 hotel reviews
188 helpful votes 188 helpful votes
5 of 5 stars Reviewed October 23, 2014

The location is close enough to the main road for convenience but still nestled in a quiet area. There is plenty of free parking, even designated platinum member parking that was frequently full. The hotel is clean and modern. The staff was very friendly. Our suite was very comfortable with a balcony with river view. There was also a microwave... More 

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Seattle
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 15, 2014

Stayed one night in summer for a base for wine tasting with friends. The hotel was conveniently located and had very good restaurant choices (Starbucks down the street, Anthony's Home Port) close as well an inhouse restaurant which was adequate for a quick breakfast. The rooms were very affordable and well appointed. We had a river view which was lovely.... More 

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Carla F, Front Office Manager at Courtyard Richland Columbia Point, responded to this review

Dear erinbeth, Thank you for sharing your experience at the Courtyard Richland Columbia Point. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to... More 

Washington State
Contributor
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 18, 2014

We have stayed here before while visiting the area, the location is nice, along the river with a walking path and close to Anthony's restaurant. Upon check-in we were initially helped by the nicest woman (quite petite), but another clerk (tall young woman) came upon the desk and was so brisk in nature that it was off putting. This type... More 

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Kathytime, Front Office Manager at Courtyard Richland Columbia Point, responded to this review

lifeboat44, Thank you for your review of your stay at the Courtyard by Marriott in Richland. I agree with you - our location is wonderful right along the river with easy access to walking and restaurants. I am disappointed to hear about your experience with the front desk and the fact that because of that you are thinking about not... More 

Covington, Georgia
Top Contributor
157 reviews 157 reviews
30 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed August 24, 2014

I really enjoy this part of my stay in Washington. We had a great breakfast but wish it was included in the price of the room. Small pool but I didn't have time to get in it anyway. There is a restaurant behind the hotel named Anthony's that I will write a review of. Rooms were nice but there again... More 

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