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Courtyard Richland Columbia Point

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480 Columbia Point Drive, Richland, WA 99352
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Courtyard Richland Columbia Point
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131 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boise, Idaho
Level Contributor
76 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stopped off here to break up a long drive and had an enjoyable stay. Check in was friendly and efficient, the room was clean, quiet and nicely decorated. We had a river view room which was a great place to sit and enjoy the evening, although a touch hot in the morning sun. There is a walking path along the... More 

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Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This hotel is beautifully situated on the Columbia River. It has great views over looking the marina if you request a room on that side. It is located just a few hundred feet from Anthony's fish restaurant, which I love! The beds are comfortable, decor is updated, and plenty of parking. Just wish that they served a contintal breakfast and... More 

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Kacey L, Manager at Courtyard Richland Columbia Point, responded to this review

Dear efghijklmnop, Thank you for sharing your experience at the Courtyard Richland Columbia Point through the Guest Satisfaction Survey. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to... More 

Spokane
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

When we checked in there was a Large wedding party basically taking up the whole lobby area taking pictures we kind a thought it might be loud and crowed. We had a river view room on the 2nd floor, As the evening and night rolled in the wedding party was going and there were plenty of people walking up and... More 

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Seattle, Washington
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Not a great stay. At check-in we were told there was a softball tournament in town and lots of families staying at the hotel. Throughout our short stay, there were kids running through the lobby and common areas without much concern for other guests. Our room was unfortunately very close to the indoor pool with the guests going in and... More 

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Kacey L, Manager at Courtyard Richland Columbia Point, responded to this review

Dear JenniferLap, Thank you for taking the time to complete the TripAdvisor Survey in regards to your recent stay at the Courtyard Richland Columbia Point. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for noise, and with how... More 

Bellevue, Washington
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed June 28, 2015

Having stayed at several other hotels in this area, I think this is the nicest one. A great location right by the river, nicely decorated lobby restaurant with decent choices for breakfast or snacks and good quality room decor for this type of hotel. My only quibble was there was no separate light switch in the toilet/shower room so you... More 

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Kacey L, Manager at Courtyard Richland Columbia Point, responded to this review

Dear snj97, Thank you for sharing your experience at the Courtyard Richland Columbia Point through the Guest Satisfaction Survey. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to... More 

Santa Maria, California
Level Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed June 20, 2015

Pro: Clean room with computer work area & another coffe table & chair in corner. . Wi-Fi good. Friendly staff. Con: Beds too high for a short person. There was no step stool so had to jump to get into bed. Fridge did not work. A new fridge was brought in the next afternoon. Fridge did not fit in the... More 

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Redmond, Washington
Level Contributor
69 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed June 14, 2015

I stayed at the Courtyard Columbia Point during a quick weekend trip for golf and visiting a friend, which required an overnight in Richland. In years past - most especially when I grew up in the area - lodging in the Tri-Cities area could be a hit-and-miss proposition in terms of quality (mostly) and price. But being both familiar with... More 

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Kacey L, Manager at Courtyard Richland Columbia Point, responded to this review

Dear Generic90, Thank you for sharing your experience at the Courtyard Richland Columbia Point through the Guest Satisfaction Survey. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations, and we are happy to... More 

WA
Level Contributor
185 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
4 of 5 stars Reviewed June 7, 2015

We had a trip to the Red Mountain wine area and stayed at this hotel. If it isn't new, it has been maintained in excellent condition (it looked new). The amenities were good, including a deli style restaurant (there was a full service restaurant next door). The staff were very good to deal with and we'd return. Also, it was... More 

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Kacey L, Manager at Courtyard Richland Columbia Point, responded to this review

Dear baileyno6, Thank you for sharing your experience at the Courtyard Richland Columbia Point through TripAdvisor. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to... More 

Seattle
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 27, 2015

This is the location I choose over all others in Tri-cities. The rooms are a little small, however I prefer the river below my door. Ease of access and central to all of Richland, with the River walk adjacent to the hotel.

Was this review helpful? Yes 1
Kacey L, Manager at Courtyard Richland Columbia Point, responded to this review

Dear rjunkmale Thank you for sharing your experience at the Courtyard Richland Columbia Point through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue... More 

Yakima, WA
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 26, 2015

Wife and I took a weekend getaway here over Memorial Day. Lobby and rooms were very clean. We had a river view whirlpool room which was fantastic. We ate in the bar the first night we were there, service was great considering the girls working the bar were also cooking the food as well as trying to take care of... More 

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