We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Hotel and Suites Richland

Certificate of Excellence
Hotel website
Hotel deals
1970 Center Parkway, Richland, WA 99352
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Holiday Inn Express Hotel and Suites Richland
View Map
Add Photo Write a Review

67 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    27
    25
    9
    4
    2
See reviews for
17
12
2
23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
  • All months
    (67)
  • Mar-May only
    (17)
  • Jun-Aug only
    (27)
  • Sep-Nov only
    (9)
  • Dec-Feb only
    (14)
All months
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

I was there recently for two nights onna busines Trip. Clean, friendly, good rooms, and close to the airport but far enough to have no noise. Close to some shopping and congress center. Close interstate/highway exit. Fast and simple check in and check out. I would stay there again for the next visit.

Was this review helpful? Yes
Kelowna, Canada
1 review
2 of 5 stars Reviewed 2 weeks ago

Be aware government rate is for a single person only, we have never encountered this before. The practice of adding $10.00 per night for an additional person is definitely new to me, then being assigned a suite (no request was made) for an additional $12.00 per evening made our stay worse. The manager on duty reduced the Friday night charge... More 

Was this review helpful? Yes
Kerber, General Manager at Holiday Inn Express Hotel and Suites Richland, responded to this review

Good Morning Rob, We look forward to seeing you back here real soon! We strongly suggest you contact us directly so we may reserve the exact room you want at the appropriate discount. Our staff is trained to provide you with that award winning "5-Star" service you deserve, the type of service our guests have become accustomed to. Book directly... More 

San Francisco, California
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

HOLIDAY INN EXPRESS & SUITES – RICHLAND, WA Lovely spacious room with all the amenities, cleanliness and service one expects at HI Express…fridge and microwave, large desk and good wifi. Great full-fare breakfast. Location was quiet, at the edge of town near a major shopping mall. Auto access was a bit awkward due to local street configuration (our Garmin navigator... More 

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 3 weeks ago

We always stay here when we come to town the pool is usually always open and the free breakfast is great. Things were a little different this time I won't post about it but I would like to speak to someone at the motel about it

Was this review helpful? Yes
Vancouver, British Columbia, Canada
Level Contributor
51 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Recently stayed at this hotel with the family. The hotel was close to shopping and restaurants, the staff were very friendly and provided food delivery recommendations. The breakfast was "as advertised." And the pool was clean and a refreshing change in the brutal heat. Would definitely stay here again. Oh, and the Wi-Fi was wicked fast.

Was this review helpful? Yes
Centreville, Maryland
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 26, 2015

Hotel was as expected for an HIE. Room was quiet - despite seeing a group of student athletes when we checked in and being next to train tracks. Lots of choices for food (other than breakfast) in the food court of the nearby mall.

Was this review helpful? Yes
Idaho
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 26, 2015

Here 3rd time in 6 months - hotel staff are friendly and helpful, facility is modern and clean, Hotel breakfast is average (edible) and the location next to various shopping and dining choices is excellent. we will stay again in a month or so.

Was this review helpful? Yes
Tacoma, WA
Level Contributor
52 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed May 15, 2015

This HIE is an excellent example of the brand. The hotel was redecorated within the last few years, and is very well maintained. The breakfast buffet offers good variety with many options for healthy eating (plus decadent cinnamon rolls, still a favorite). Little touches like delivery of USA Today to each room make a real difference. But the friendly, helpful,... More 

Was this review helpful? Yes
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed March 10, 2015

This is a fairly new hotel, so I expected comfortable beds. The mattresses seem old and a bit sway back. Not very quiet. Nothing like having a night's sleep interrupted by the guest laundry that is in the hall. Breakfast is typical of today's mid-range hotels. Unfortunately I won't stay here again!

Was this review helpful? Yes
Kerber, General Manager at Holiday Inn Express Hotel and Suites Richland, responded to this review

Dear Jim R, You are correct, we are just a few weeks away from our final shipment of new beds! The upper floors are done, the suites are finished. What's interesting is how bed comfort is so different from guest to guest. Certain guests love a super firm mattress, others not so firm, so for a little while longer we... More 

Peru, Nebraska
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed February 7, 2015

We stopped here as we were looking for a nice pet-friendly hotel for our two cats. Great pricing. We were upgraded to a room/suite with a balcony. We were able to go in the side door which allowed us to easily bring our pets in. After a long drive from Nebraska, we were able to get a great breakfast the... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

127 photos of this hotel

Management photos: Courtesy of the property manager

Viewed
All management photos (127)
Viewed
Hotel & grounds (29)
Viewed
Room/suite (57)
Viewed
Dining (12)
Viewed
Pool/beach area (7)
Viewed
Business center/function rooms (1)
Viewed
Other (21)
Check In Check Out
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Richland
3.4 mi away
Hampton Inn Richland / Tri-Cities
4.1 mi away
Homewood Suites by Hilton Richland
3.8 mi away
Red Lion Hotel Richland Hanford House
Show Prices
Show Prices
Show Prices
1.0 mi away
Hilton Garden Inn Tri-Cities/Kennewick
2.6 mi away
Courtyard Richland Columbia Point
3.2 mi away
Shilo Inn Suites Hotel Richland
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay