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Holiday Inn Express Hotel and Suites Richland

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1970 Center Parkway, Richland, WA 99352
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1 room 1 guest
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Holiday Inn Express Hotel and Suites Richland
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68 Reviews from our TripAdvisor Community

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Traveler rating
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    26
    9
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23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Moses Lake, Washington
Level Contributor
42 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel is nice, we've stayed here before. It's a little tricky to get to, but it's close to the mall and the arena. The bed was nice, the pool area is cool with a hot tub and a "rock" landscape. I was nervous to see that we had a room right next to the elevator but I never heard... More 

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Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

I was there recently for two nights onna busines Trip. Clean, friendly, good rooms, and close to the airport but far enough to have no noise. Close to some shopping and congress center. Close interstate/highway exit. Fast and simple check in and check out. I would stay there again for the next visit.

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Kelowna, Canada
Level Contributor
3 reviews
2 of 5 stars Reviewed July 21, 2015

Be aware government rate is for a single person only, we have never encountered this before. The practice of adding $10.00 per night for an additional person is definitely new to me, then being assigned a suite (no request was made) for an additional $12.00 per evening made our stay worse. The manager on duty reduced the Friday night charge... More 

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Kerber, General Manager at Holiday Inn Express Hotel and Suites Richland, responded to this review

Good Morning Rob, We look forward to seeing you back here real soon! We strongly suggest you contact us directly so we may reserve the exact room you want at the appropriate discount. Our staff is trained to provide you with that award winning "5-Star" service you deserve, the type of service our guests have become accustomed to. Book directly... More 

San Francisco, California
Level Contributor
43 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed July 18, 2015

HOLIDAY INN EXPRESS & SUITES – RICHLAND, WA Lovely spacious room with all the amenities, cleanliness and service one expects at HI Express…fridge and microwave, large desk and good wifi. Great full-fare breakfast. Location was quiet, at the edge of town near a major shopping mall. Auto access was a bit awkward due to local street configuration (our Garmin navigator... More 

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1 review
4 of 5 stars Reviewed July 12, 2015

We always stay here when we come to town the pool is usually always open and the free breakfast is great. Things were a little different this time I won't post about it but I would like to speak to someone at the motel about it

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Vancouver, British Columbia, Canada
Level Contributor
52 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed July 5, 2015

Recently stayed at this hotel with the family. The hotel was close to shopping and restaurants, the staff were very friendly and provided food delivery recommendations. The breakfast was "as advertised." And the pool was clean and a refreshing change in the brutal heat. Would definitely stay here again. Oh, and the Wi-Fi was wicked fast.

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Centreville, Maryland
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 26, 2015

Hotel was as expected for an HIE. Room was quiet - despite seeing a group of student athletes when we checked in and being next to train tracks. Lots of choices for food (other than breakfast) in the food court of the nearby mall.

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Idaho
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 26, 2015

Here 3rd time in 6 months - hotel staff are friendly and helpful, facility is modern and clean, Hotel breakfast is average (edible) and the location next to various shopping and dining choices is excellent. we will stay again in a month or so.

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Tacoma, WA
Level Contributor
52 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed May 15, 2015

This HIE is an excellent example of the brand. The hotel was redecorated within the last few years, and is very well maintained. The breakfast buffet offers good variety with many options for healthy eating (plus decadent cinnamon rolls, still a favorite). Little touches like delivery of USA Today to each room make a real difference. But the friendly, helpful,... More 

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Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed March 10, 2015

This is a fairly new hotel, so I expected comfortable beds. The mattresses seem old and a bit sway back. Not very quiet. Nothing like having a night's sleep interrupted by the guest laundry that is in the hall. Breakfast is typical of today's mid-range hotels. Unfortunately I won't stay here again!

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Kerber, General Manager at Holiday Inn Express Hotel and Suites Richland, responded to this review

Dear Jim R, You are correct, we are just a few weeks away from our final shipment of new beds! The upper floors are done, the suites are finished. What's interesting is how bed comfort is so different from guest to guest. Certain guests love a super firm mattress, others not so firm, so for a little while longer we... More 

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127 photos of this hotel

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