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Holiday Inn Express Hotel and Suites Richland

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1970 Center Parkway, Richland, WA 99352
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Best prices for: 1 room 1 guest
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Holiday Inn Express Hotel and Suites Richland
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63 Reviews from our TripAdvisor Community

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Traveler rating
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    23
    9
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    2
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21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Vancouver, British Columbia, Canada
Level Contributor
51 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Recently stayed at this hotel with the family. The hotel was close to shopping and restaurants, the staff were very friendly and provided food delivery recommendations. The breakfast was "as advertised." And the pool was clean and a refreshing change in the brutal heat. Would definitely stay here again. Oh, and the Wi-Fi was wicked fast.

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Centreville, Maryland
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 26, 2015

Hotel was as expected for an HIE. Room was quiet - despite seeing a group of student athletes when we checked in and being next to train tracks. Lots of choices for food (other than breakfast) in the food court of the nearby mall.

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Idaho
Level Contributor
5 reviews
5 of 5 stars Reviewed May 26, 2015

Here 3rd time in 6 months - hotel staff are friendly and helpful, facility is modern and clean, Hotel breakfast is average (edible) and the location next to various shopping and dining choices is excellent. we will stay again in a month or so.

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Tacoma, WA
Level Contributor
50 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed May 15, 2015

This HIE is an excellent example of the brand. The hotel was redecorated within the last few years, and is very well maintained. The breakfast buffet offers good variety with many options for healthy eating (plus decadent cinnamon rolls, still a favorite). Little touches like delivery of USA Today to each room make a real difference. But the friendly, helpful,... More 

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Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed March 10, 2015

This is a fairly new hotel, so I expected comfortable beds. The mattresses seem old and a bit sway back. Not very quiet. Nothing like having a night's sleep interrupted by the guest laundry that is in the hall. Breakfast is typical of today's mid-range hotels. Unfortunately I won't stay here again!

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Kerber, General Manager at Holiday Inn Express Hotel and Suites Richland, responded to this review

Dear Jim R, You are correct, we are just a few weeks away from our final shipment of new beds! The upper floors are done, the suites are finished. What's interesting is how bed comfort is so different from guest to guest. Certain guests love a super firm mattress, others not so firm, so for a little while longer we... More 

Peru, Nebraska
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed February 7, 2015

We stopped here as we were looking for a nice pet-friendly hotel for our two cats. Great pricing. We were upgraded to a room/suite with a balcony. We were able to go in the side door which allowed us to easily bring our pets in. After a long drive from Nebraska, we were able to get a great breakfast the... More 

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Aliso Viejo, California
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed January 12, 2015

This property's location is very convenient for my business trip. It is a short drive from Tri-city airport and nearby are shopping center, drive-thru & other restaurants, and gas stations. It is located far enough from a major road or freeway that makes this place quiet and isolated. What really impressed me with this property is the quality of people... More 

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Level Contributor
43 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed December 23, 2014

This was in a great location off the freeway and close to the mall and many restaurants. The staff were friendly and efficient. Lee and the front desk greeted me and made me feel welcomed and invited me back to the lobby for the nightly fresh baked cookies and milk. YUM! The breakfast in the morning was hot with a... More 

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Yakima
Level Contributor
96 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed December 10, 2014

Four of us stayed at this property a couple of weeks for my son's basketball tournament. We couldn't have been happier. The gentleman that helped us both Friday and Saturday nights (11/15-11/16) was great and helpful. Came up and fixed our tv also which had a small connection issue on one of the two flat screens. We were in one... More 

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Pasadena, Maryland
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 2, 2014

The place was so nice!! It was very clean and loved the aromatherapy in the Lobby! The staff was super friendly and helped us out of towners find good restaurants. The free breakfast had alot of options and was kept nice all morning. The warm cookies and milk at 5 pm were FABULOUS!! We also took advantage of the pool... More 

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