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Holiday Inn Express Hotel and Suites Richland

2.5 of 5 1970 Center Parkway, Richland, WA 99352
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Holiday Inn Express Hotel and Suites Richland
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Holiday Inn Express Hotel and Suites Richland
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56 reviews from our community

Traveler rating
    21
    22
    9
    2
    2
See reviews for
16
8
2
19
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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    (13)
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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was in a great location off the freeway and close to the mall and many restaurants. The staff were friendly and efficient. Lee and the front desk greeted me and made me feel welcomed and invited me back to the lobby for the nightly fresh baked cookies and milk. YUM! The breakfast in the morning was hot with a... More 

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Yakima
Top Contributor
95 reviews 95 reviews
76 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Four of us stayed at this property a couple of weeks for my son's basketball tournament. We couldn't have been happier. The gentleman that helped us both Friday and Saturday nights (11/15-11/16) was great and helpful. Came up and fixed our tv also which had a small connection issue on one of the two flat screens. We were in one... More 

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Pasadena, Maryland
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The place was so nice!! It was very clean and loved the aromatherapy in the Lobby! The staff was super friendly and helped us out of towners find good restaurants. The free breakfast had alot of options and was kept nice all morning. The warm cookies and milk at 5 pm were FABULOUS!! We also took advantage of the pool... More 

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Senior Contributor
34 reviews 34 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I visit IHG properties all over the U.S. its easy for me to see the majority of the properties are clean nice looking and have great rooms. The things that really stick out to me are the service and how the staff treat me when I come in. The guy at the front desk this morning was absolutely wonderful. Was... More 

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Kerber, General Manager at Holiday Inn Express Hotel and Suites Richland, responded to this review

Dear Cleveland W, We are always happy to find out our staff was providing our guests with great service. Come back and see us soon! Mark Kerber, General Manager More 

Beaverton, Oregon
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 29, 2014

The cinnamon rolls were cold-- both trays in the warmer! Other than that room was clean, bed was comfortable---plenty of plugs in the room --- a big plus and loads of parking spaces. I do miss being acknowledged as a Platinum Elite member when I check in.

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed September 28, 2014

I stayed at this hotel for my first visit to Washington and I'm glad I did! The staff took good care of the place. The room was nice and clean. The breakfast had plenty of options and all the food was always well stocked even during the morning rush. The pool area was great! It had a nice indoor pool... More 

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Pendleton, Oregon
Senior Reviewer
8 reviews 8 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 28, 2014

We love this hotel, we stay here every time we are in the area, just a few minutes from the Columbia Center Mall, numerous restaurants and entertainment. Front desk is excellent,always nice and ready to help, last time we were upgraded to a two queen suite, we loved the extra space and easy access. A BIG Thank you to the... More 

Was this review helpful? Yes 3
Kennewick, Washington
Top Contributor
61 reviews 61 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 22, 2014

I stayed here and it was a great stay. I was upgraded to a suite and it was great. The bed was much more comfy than a standard HIE bed in my opinion. The staff was friendly and awesome. No complaints. Cookies were a treat too

Was this review helpful? Yes 1
Washington
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 21, 2014

My husband frequently works in the Tri Cities area so he/we have stayed at various hotels and this is by far the nicest. We were traveling with our two boys- one a teenager- so we booked the Kind suite. What a great room. Plenty of space which was very helpful since we spent time in our room. The hotel was... More 

Was this review helpful? Yes 1
Coeur d'Alene, Idaho
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 17, 2014

The staff was very accommodating and friendly. Overall very clean and comfortable rooms. Tons of cable TV options, great swimming pool and hot tub areas, and a very nice breakfast. There were baseball teams there while we stayed, but we felt they were reasonably quiet. The front desk even asked us if we had any problems with the teams making... More 

Was this review helpful? Yes 1
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Additional Information about Holiday Inn Express Hotel and Suites Richland

Address: 1970 Center Parkway, Richland, WA 99352
Phone Number:
Location: United States > Washington > Tri-Cities > Richland
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel and Suites Richland 2.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Holiday Inn Richland
Richland Holiday Inn

52 photos of this hotel

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