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All 11 Richland hotels

Shilo Inn Suites Hotel Richland

2.5 of 5 Hotel   |   50 Comstock Street, Richland, WA 99352
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Shilo Inn Suites Hotel Richland
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Ranked #8 of 11 hotels in Richland
A recent review
3 of 5 stars reviewed 2 weeks ago
Johnny2164
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  • Reviews (116)
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116 people have reviewed this hotel

Traveler rating
    31
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    23
    30
    10
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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English first
Olympia, Washington
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

We were looking for a place to stay that was safe, clean, relaxing, and had an outdoor pool. Let's just say it has a pool. The rooms smelled horrible,(we tried three different ones) there was mold in the A/C units, mold in the showers, and the pillows had blood and other bodily fluids that were disgusting. Had to move once... More

Was this review helpful? Yes 1
Contributor
15 reviews 15 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Fairly clean but they haven't updated in a long, long time. I felt like I was in a 1970's time capsule. And avoid the free breakfast buffet. Weird. They served the same limited items for a whole week. No imagination.

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Clinton, Mississippi
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is an older, sprawling place on the Columbia River. I was pleasantly surprised. Would normally stay at Hampton or Marriott down the street, but full. The hotel has been well maintained. It has a nice pool and a decent restaurant. Ate there three times and it was more than acceptable. Decent comp breakfast. The room I had was dated,... More

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Sacramento
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We spent a night here on our way to British Columbia. Nice area, but the facilities show quite a bit of wear and tear. Service by the hotel staff was pleasant. However the room included breakfast which "exposed" us to the staff at the restaurant. The quality of the food was reasonable but the service at the restaurant was absolutely... More

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Blaine, Washington
Contributor
14 reviews 14 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed 2 nights here for a softball tournament, older place- nice people - could be a little cleaner -- I felt it was a little high price ( and later found out some teams got a better rate--not happy with that), breakfast buffet is ok--but you get a voucher for a real good meal -- pool is great-location is perfect

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Mukilteo, Washington
Contributor
19 reviews 19 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed June 11, 2014

We arrived in the Tri-Cities on Saturday the 7th of June after traveling all day long. We stopped at the nearest exit only to find that this and the majority of all hotels were booked up. After an extensive search a nice lady found us the last room in town at the Shilo Inn in Richland, WA. There was a... More

Was this review helpful? Yes 2
ShiloHotels, Manager at Shilo Inn Suites Hotel Richland, responded to this review

Dear dwtrbm, Thank you for your recent stay with us at Shilo Inn Richland. We value your comments and your business, and are striving to better our hotel. We hope to make your stay more enjoyable in the future. Sincerely, K. Bond, General Manager More

Coupeville, Washington
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 of 5 stars Reviewed June 8, 2014

Rooms were clean but dated. Needs updated badly. Good thing breakfast was free because it had a lot to be desired. If you want anything healthy your out of luck. Pool area was nice. Staff was very friendly.

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ShiloHotels, Manager at Shilo Inn Suites Hotel Richland, responded to this review

Dear Hammertimeee, Thank you for your review and for being a valued Shilo guest. We look forward to your next stay with us. Sincerely, K. Bond-General Manager More

Copalis Beach, Washington, United States
Contributor
19 reviews 19 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed June 4, 2014

The staff was very nice, gave us a special rate, we were there for a memorial service for a friend. The lobby leads you to believe that this is a nice hotel. Surprise, the rooms are small and very old fashion in the décor, small TV and limited channels. The outside of the back building really needs to be painted.... More

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn Suites Hotel Richland, responded to this review

Dear Warren Dahl P, Thank you for your review and for choosing Shilo Inns. I sincerely hope that you will give us a future opportunity to be of service to you. Sincerely, K. Bond-General Manager More

Ann Arbor, Michigan
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed January 14, 2014

I booked this hotel through priceline. I put two adults and I was assigned a room with a king bed. I asked for two queem beds and the staff in the hotel asked me to pay extra money for it. The room is big, but old. The good thing of this hotel is that it provides a coupon for breakfast.... More

Was this review helpful? Yes 1
ShiloHotels, Manager at Shilo Inn Suites Hotel Richland, responded to this review

Dear Jeongkwon, Thank you for your review and for being a valued Shilo guest. We look forward to serving you again in the future. Sincerely, R. Flannery - General Manager More

Bend, Oregon
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 1, 2013

Stayed here before, will probably stay again. In dire need of updates, but hotel has been clean during our visits. Staff very friendly and accommodating. Queen bed very hard & uncomfortable & Single Queen room a bit tight on space. I do appreciate the sink area outside of the toilet/tub area. Room equipped with microwave, mini-fridge and small coffee pot.... More

Was this review helpful? Yes 1
ShiloHotels, Manager at Shilo Inn Suites Hotel Richland, responded to this review

Dear oldporcheracer, Thank you for your review and for choosing Shilo. I am pleased that you appreciate our special brand of “Affordable Excellence.” We look forward to serving you again in the future. Sincerely, R. Flannery - General Manager More

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Additional Information about Shilo Inn Suites Hotel Richland

Address: 50 Comstock Street, Richland, WA 99352
Location: United States > Washington > Tri-Cities > Richland
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Shilo Inn Suites Hotel Richland 2.5*
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Also Known As:
Shilo Inn Richland Hotel Richland
Richland Shilo Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Number of rooms
150

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