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Extended Stay America - Seattle - Renton

#7 of 11 Hotels in Renton
Certificate of Excellence
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1150 Oakesdale Ave SW, Renton, WA 98057 (Formerly Extended Stay Deluxe Seattle-Renton)
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1 room 1 adult
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Extended Stay America - Seattle - Renton
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79 Reviews from our TripAdvisor Community

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Renton, Washington
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

We have been here for over 14 months and it feels like home. The manager (Kelly) is super friendly and attentive to all our needs. Internet is a little slow, but manageable. We will be staying longer as we love it.

Helpful?
Thank Richard T
Yelm, Washington, United States
Level Contributor
61 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed November 30, 2015 via mobile

The room was very clean. Breakfast was grab and go with little fresh foods but lots of coffee. The room has a kitchenette but nothing to use in the kitchen - I guess it is being your own motto. Just a little info the walls are thin - can here those walking outside and in the room/hall.

Helpful?
Thank Sasha Y
Manager_11525, General Manager at Extended Stay America - Seattle - Renton, responded to this review

The staff and I read your comments about your stay with us. Your comments in regards to our hotel are much appreciated; yet, I was disheartened to read that we neglected to offer you our complimentary dishware at check-in. To uphold our company's high standards, we will make sure we are clearly communicating our amenities during guest arrivals. Our team... More 

Travelers are raving about these Renton hotels

Seattle, Washington
1 review
5 of 5 stars Reviewed November 10, 2015 via mobile

Great service, especially the front desk. The manager Kelly Smith was very nice, some of the team was welcoming. The young girl deonna that checked my family in was wonderful anything extra we needed she made sure to bring it down to our room. The gentleman in the morning was very helpful with some sightseeing ideas due to us being... More 

Helpful?
Thank Sky J
Manager_11525, General Manager at Extended Stay America - Seattle - Renton, responded to this review

Thank you so much for posting a review of our property. I’m so proud of our staff for providing you with outstanding customer service! I’m thrilled that we were able to exceed your expectations. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future. More 

Colorado
Level Contributor
14 reviews
6 hotel reviews
3 of 5 stars Reviewed September 29, 2015

After staying in downtown Seattle for most of our trip, we wanted something closer to the airport on our last day. The hotel was solidly average. The front desk service was very good, but the breakfast was much less than what most of the competition provides. The room had kitchen appliances, so we could have made our own breakfast, but... More 

Helpful?
Thank AgMiner
Manager_11525, General Manager at Extended Stay America - Seattle - Renton, responded to this review

Thank you so much for posting a review of our property. Please accept our apologies that our grab-and-go breakfast was not to your satisfaction. Still, we are glad to know that you had a positive stay overall and enjoyed our convenient location. Thank you again for posting your review. I do hope that you will return to our hotel, or... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed August 31, 2015

My stay at this hotel was very dissatisfying and taxing, and the hotel is grossly overpriced. They do not offer the basic amenities you would expect from any hotel, like daily house cleaning and fresh linen. Maid service was an extra fee, the linen was the cheapest I've ever seen, and the no coffee was offered after breakfast. Further, you... More 

Helpful?
2 Thank Weldon G
Manager_11525, General Manager at Extended Stay America - Seattle - Renton, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please know that we are sincerely sorry that our amenities were not to your expectations. As this hotel’s manager, I can assure you that I am coaching our front desk staff to make sure we are clearly communicating our amenities during guest arrivals. I... More 

Tri-Cities, Washington
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed August 30, 2015 via mobile

Definitely was made to feel welcome and helped in every way possible. We were there for a medical reason and had to bring the dogs. Tough the kitchens aren't stocked they provide housewares just for the asking. We were on the back side and it was so quiet, lots of place around to walk and enjoy the down time. Thank... More 

Helpful?
Thank SuzieB65
Manager_11525, General Manager at Extended Stay America - Seattle - Renton, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

pistoia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 16, 2015

uncomfortable sofa bed, no extra pillows, no extra glasses in room, no in room coffee maker, only 1 vending machine with no water in it, staff was nice and helping, but i had to make 3 4 trips down to get what needed. room clean but definitely i had better in lot cheaper hotels

Helpful?
1 Thank PistoiaGrillmaster
Manager_11525, General Manager at Extended Stay America - Seattle - Renton, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I appreciate your comments about our staff; however, I sincerely apologize that our amenities were not to your expectations. While we no longer keep dishes in guest rooms, these items are available upon request for no additional charge. I met with the staff, and... More 

Walnut Cove, North Carolina
Level Contributor
50 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed August 9, 2015

Not a good first impression, as when we arrived in our room, we found the bathroom had not been cleaned and there were, not only no clean towels, but the dirty ones had been left in the (dirty) tub, along with a used cake of soap. I will say the front desk was apologetic and sent someone up to clean... More 

Helpful?
Thank SCtripSC
Manager_11525, General Manager at Extended Stay America - Seattle - Renton, responded to this review

The staff and I read your comments about your stay with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that your room was not ready upon your arrival. To ensure that a situation like yours doesn't happen again, I will be making sure we are thoroughly inspecting rooms and responding... More 

Burnaby, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 7, 2015

The room with the kitchen is great asset knowing that Walmart is 5 minutes’ drive away. The hotel is reasonably clean. Staff is amazingly, kind and agile. Just to mention Ashley. I remember her name but other girls were great too. Location is acceptable. More than enough parking space. Our room was at the second floor and we parked below... More 

Helpful?
1 Thank Nenad P
Manager_11525, General Manager at Extended Stay America - Seattle - Renton, responded to this review

I appreciate you taking the time to write such an amazing review. I am glad to read that you were pleased with the customer service you received during your stay. I'm thrilled that you found our hotel to be a great value! Once more, thank you for posting your review. We look forward to having you visit with us again... More 

Reynosa, Mexico
1 review
1 of 5 stars Reviewed August 4, 2015 via mobile

Terrible attention to guests, no solutions to problems and no hygiene. I arrived late the bathroom dirty with excrement the beds werent made they made us wait do the beds and clean the bathroom because un the night there no cleaning service can you relieve that! And the day after the only solución thw mánager gave us was a free... More 

Helpful?
Thank ddayline
Manager_11525, General Manager at Extended Stay America - Seattle - Renton, responded to this review

The staff and I read your comments about your stay with us. The situation you described is truly regrettable. We are very sorry for your experience. I met with the staff, and we will be reviewing our cleaning and room inspection procedures to ensure that your situation is not repeated. The staff and I appreciate your comments, as it will... More 

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