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Red Lion Hotel and Conference Center

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One South Grady Way, Renton, WA 98055 (Formerly Rainier Hotel and Conference Center)
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1 room 1 adult
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Red Lion Hotel and Conference Center
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319 Reviews from our TripAdvisor Community

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1 review
1 of 5 stars Reviewed 2 days ago NEW

Had a decent experience with past stays thus decided to book again. After a long check in process, I was given an upgrade. My room had no electricity. Came back down and was given another room on a different floor. Room didn't suit my needs so I had yet another trip back down to front desk and finally was given... More 

Helpful?
Thank Voo M
Tacoma, Washington
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

We used the Red Lion for our leadership team build. Angela and her staff were absolutely wonderful and helped make our day a success. They had everything set up for us and changed the rooms during our transitions. They also provided lunch and dinner for my group of 20. I couldn't thank Angela and her team enough for everything they... More 

Helpful?
Thank brimadison
Angela M, General Manager at Red Lion Hotel and Conference Center, responded to this review

What a FUN group of individuals! We absolutely appreciate the business,and look forward to a visit in the future. Thank you so much for taking the time to give us your feedback. More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Angela the general manager, and staff took personal care to ensure our party was comfortable and well taken care for our 8hr visit. The food was delicious, the conference room was impeccable, and the friendliness were a great example to our Company. There was even a ballpit for our team to take a dive into!! Thank you for making our... More 

Helpful?
Thank Miriam M
Angela M, General Manager at Red Lion Hotel and Conference Center, responded to this review

What a GREAT group to host! I am so glad you chose our property as the location for your retreat. It is pretty obvious you are all part of a great TEAM! Please let me know if you choose to pay our hotel a visit in the future! More 

Polson, Montana
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This accommodation is a 15 to 20 minute ride from the airport. To make it worse, they do NOT give accurate information about their shuttle over the phone. Rooms are fine, hotel is fine. Front desk is either great or not so good, depending who is working.

Helpful?
Thank Mike R
Angela M, General Manager at Red Lion Hotel and Conference Center, responded to this review

Thank you for taking the time to give us your feedback. I am glad the hotel, itself, worked out for you, however, I am disappointed that you did not receive accurate info in regards to our shuttle service. We are also working on ensuring guests have a positive experience with our staff, so consistency is KEY! I will address your... More 

Chilliwack, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The early morning shuttle driver wasn't the most friendly guy I've ever met but got us there. When we returned (12:30am) we called, told the front desk that we were at 3A. She said ok, wave our driver down when you see the shuttle. After waiting about 45 minutes (it was freezing!) the shuttle arrived - and was completely full.... More 

Helpful?
Thank WLes
Angela M, General Manager at Red Lion Hotel and Conference Center, responded to this review

Thank you for your response. We can only improve upon our service when we know the opportunities exist. I will handle this service issue directly with the driver. I apologize for the wait, and the inconvenience of paying a cab out of pocket, and the wait. We do not want to lose you as a customer, so I would ask... More 

Travelers are raving about these Renton hotels

Green Bay
Level Contributor
79 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

This hotel appears to be a low cost provider for airlines (vouchers). Spartan accommodations, but clean. Breakfast NOT included unless specified/negotiated. Call for a shuttle and be prepared to wait for pickup from airport (my wait was about 40 minutes). There is a closer Red Lion to the airport and the shuttles are separate; so verify you are on the... More 

Helpful?
Thank GreenBayJack
Angela M, General Manager at Red Lion Hotel and Conference Center, responded to this review

Thank you for taking the time for your comments. We value all of our clients, including our airlines. My apologies for your shuttle "wait". Our hotel is typically a 15 minute drive, to and from the property, however, traffic pays a big part as well. We are working on adding drivers during these peak travel times to accommodate our guests... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

Pros:- Comfy bed Wireless internet (with password they give you) Nice lobby Fairly quick to check in Adjacent restaurant Cons:- No hot water in shower!! Heater very noisy Tired decor See picture - no soliciting folks! ;) Overall it did the job. I got lucky on the shuttle seeing it pull in after getting off the phone.

Helpful?
Thank Swish V
Angela M, General Manager at Red Lion Hotel and Conference Center, responded to this review

Thank you for your comments. I am so sorry you did not get a hot shower. We are in the process of upgrading our property with a major renovation scheduled before the end of the year, (including decor, heater, etc.). It is our hope you will allow us to host you in the future, we appreciate your business, and the... More 

Seattle, Washington
1 review
2 of 5 stars Reviewed 4 weeks ago

My friend traveled from Hawaii for tour and had left a bag with stuff for me to be pick-up at the front desk, January 3rd @5pm, since I didn't have a chance to see her. I called few days to pick it up, but nowhere to be found.

Helpful?
Thank Jeanett N
Angela M, General Manager at Red Lion Hotel and Conference Center, responded to this review

Jeanett, thank you for your review. Please reach out to our Front Office Manager, Cher Hazelton DIRECTLY at 425-254-7219, so that we can research this lost bag further. I apologize for the inconvenience, as this is not an uncommon request, and should have been handled accordingly. More 

Renton, Washington
1 review
3 of 5 stars Reviewed January 4, 2016 via mobile

When leaving to check out there was a small child, about 3 yrs old in hallway knocking on a door. I stopped to help the child and no one answered the room. I called the front desk and explained the situation they told me I could go someone would be right up, in which I repeated that I was not... More 

Helpful?
Thank Lindsey H
Angela M, General Manager at Red Lion Hotel and Conference Center, responded to this review

Thank you for your feedback Lindsay, and your visit! I addressed this with our Front Office Team after researching it further, reiterating the importance of a urgency, especially when dealing with young children. I appreciate your concern, and sharing this with us. Also, thank you for your business, I hope we have the opportunity to host you in the future. More 

Seattle, Washington
1 review
5 of 5 stars Reviewed January 2, 2016 via mobile

We stayed here for our sons football ALL STAR weekend and was Satisfied with the nice staff and our room was amazing. It was just right for our boys and their team mates. Thank you and we shall see you all again.

Helpful?
Thank Shannell U
Angela M, General Manager at Red Lion Hotel and Conference Center, responded to this review

Thank you for your feedback Shannell! We appreciate the business, and look forward to a return visit... More 

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