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All 6 Redmond hotels

HYATT house Seattle/Redmond

3.0 of 5 Hotel   |   15785 Bear Creek Parkway NE, Redmond, WA 98052 (Formerly Hotel Sierra Redmond)
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HYATT house Seattle/Redmond
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90%
Ranked #1 of 6 hotels in Redmond
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 1 week ago
gpc1 Bellingham, Washington
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133 people have reviewed this hotel

Traveler rating
    72
    49
    7
    3
    2
See reviews for
39
23
4
42
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Any
English first
San Jose, California
1 review
1 of 5 stars Reviewed 1 week ago

Worst experience with this hotel, including both room condition and service. It is difficult, if not impossible, to talk to the staff. I don't like this hotel at all; I am not going back, and won't recommend it to anyone else if one wants to have a good experience.

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HhRedmondGenMgr, General Manager at HYATT house Seattle/Redmond, responded to this review

Dear Robert L, We thank you very much for choosing to stay with us on your recent visit to Redmond. I am very disappointed to hear of your feedback on your experience at the Hyatt House Redmond. I sincerely apologize for the experience that you had while staying with us. We take great pride in the customer service we provide... More

Bellingham, Washington
Contributor
20 reviews 20 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

My wife and I had stayed at this property before and had a decent experience. This time we spent two nights and I don't think we'll be going back. The room this time was much smaller and the fan blew right at the bed which gets annoying. The shower is nearly impossible to use without flooding the rest of the... More

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HhRedmondGenMgr, General Manager at HYATT house Seattle/Redmond, responded to this review

Dear gpc1, Thank you very much for choosing to return to the Hyatt House Redmond this weekend. We are very proud of the record of return guests that we have since opening four years ago. We also thank you very much for your feedback on your experience with the fan in your room, shower, and breakfast. Please be assured that... More

Senior Contributor
37 reviews 37 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Pros - location - pretty darn good breakfast and super friendly breakfast room staff! - clean - shampoo and shower gel that actually smells good and lathers Cons - I'm no mom of honey boo boo but I sank on my king sized bed!!! - wifi can be spotty If not for the cons i would give it 4 stars

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HhRedmondGenMgr, General Manager at HYATT house Seattle/Redmond, responded to this review

Dear Mobius1965, I am so glad that you found the Hyatt House Redmond on your recent visit to the area. We are very appreciative of your feedback you have shared regarding the breakfast, staff, cleanliness, bath amenities, and location. We also thank you for your feedback on the bed and internet which we will ensure is in working order with... More

Sydney, Australia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed as an extended stay and was very pleased. As someone that travels extensively there are many things that I look for in a place to stay and the staff at Hyatt House surpassed my expectations by miles. From the courtesy of the front desk to Mark at the pub everyone was professional. The room was well-appointed and comfortable (though... More

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HhRedmondGenMgr, General Manager at HYATT house Seattle/Redmond, responded to this review

Dear HauborRob, We are grateful for you choosing to stay with us during your extended stay visit to the Redmond area. We are also very thankful for sharing your experience and feedback with your fellow TripAdvisor travelers. I am very proud of not only the hotel's amenities we provide, but most importantly the service the team provides as you mentioned.... More

Vancouver, Canada
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here the second weekend in March 2014. It was a great stay. The check in was quick and easy, and staff were very pleasant. Rooms were nice and clean, beds were comfy enough. The pool facilities were fair, the pool was a bit too cold, and the hot tub was more like sitting in a warm tub, but otherwise... More

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HhRedmondGenMgr, General Manager at HYATT house Seattle/Redmond, responded to this review

Dear Shaz, We are delighted to hear that you have chosen the Hyatt House while visiting the Redmond area. We thank you very much for the favorable comments on the team, cleanliness, parking garage, beds and breakfast. Thank you also for your feedback on the pool temperature and breakfast efficiency. I will share your feedback with the Maintenance and Food... More

Richmond, B.C.
Senior Contributor
36 reviews 36 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just returned from 3 nights at the Hyatt House Redmond. Most of our activities were in Seattle and Bellevue but we had to stay here for value. This hotel offers free parking, swimming pool (indoor), kitchen (stove, fridge, freezer, dishwasher), and a full hot meal breakfast (eggs with made to order omelette, bacon, sausages, oatmeal, cereal, fruit, pancakes and even... More

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HhRedmondGenMgr, General Manager at HYATT house Seattle/Redmond, responded to this review

Dear Captcrash2much, We are so glad that we were able to accommodate you while visiting the Seattle area recently. We are very thankful of our Trip Advisor feedback that guests such as yourself have taken the time to complete upon your departure. As you mentioned, we are centrally located in downtown Redmond near the Redmond Town Center and a short... More

San Jose, California
Senior Contributor
37 reviews 37 reviews
37 hotel reviews
49 helpful votes 49 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Maybe I just travel too much and have experienced much better at other Hyatt properties. Aside from the modern appearance and furnishing, my experience is one no business traveler should endure. I called the hotel ahead of time to inquire about the free shuttle. I wanted to make a reservation for the shuttle but was told the shuttle was not... More

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HhRedmondGenMgr, General Manager at HYATT house Seattle/Redmond, responded to this review

Dear Knowmyhotels, We thank you for choosing to stay with us on your recent visit to the Redmond area. We are very proud of the exceptional guest service that we provide, and it is very disappointing to hear of guest experiencing anything less. I do apologize for the untimely outage of our computer. Although it was only down a couple... More

Houston, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

My family and I checked out this morning. My husband travels to Seattle a few times a year for business, but it was my first time. I usually book the hotels for our travel; and we usually stay between Embassy Suites or Residence Inn. However, I decided on the Hyatt House after reading the great reviews posted by recent travelers.... More

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HhRedmondGenMgr, General Manager at HYATT house Seattle/Redmond, responded to this review

Dear Olivia, We are honored by your incredible review from your recent stay at the Hyatt House Redmond. It is a pleasure to know that you had chosen to stay with us based on you following us on Trip Advisor. We are very grateful for the continued support we have received from you and others regarding the excellent housekeeping and... More

Singapore, Singapore
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Location - Very close to downtown Redmond with restaurants, bars and shopping. If you are a fitness buff, Sammamish River trail is right outside with some gorgeous running/riding trails. Room - Super clean (kudos to housekeeping). Air conditioning is precise and efficient. Refrigerator/microwave are very convenient, esp for long stay guests. Ask for room facing Bear Creek Parkway or Redmond... More

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HhRedmondGenMgr, General Manager at HYATT house Seattle/Redmond, responded to this review

Dear Shiv_Nayar, We feel very fortunate to have received all of the detailed feedback that you have taken the time to provide us during your extended stay. The Hyatt House was designed with the long term traveler in mind including fully equipped kitchens and guest laundry in addition to all of the amenities you will find in any other hotel.... More

2 reviews
5 of 5 stars Reviewed March 11, 2014 via mobile

We stayed one night on a business trip and everything was great! Hotel very clean and our room smelled great!! We had dinner/drink in the lounge and even played a game or two of pool. Very pleasant stay and will return here next time we are In Refmond! Thanks for professional and friendly service

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HhRedmondGenMgr, General Manager at HYATT house Seattle/Redmond, responded to this review

Dear Veraowens, We are delighted to hear your feedback on the Hyatt House Redmond as well as the service that you received! We thank you very much for staying with us while on your business trip. We are very proud of the service the Team provides to our guests including the Housekeeping and Food and Beverage Team which you mentioned.... More

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Additional Information about HYATT house Seattle/Redmond

Address: 15785 Bear Creek Parkway NE, Redmond, WA 98052 (Formerly Hotel Sierra Redmond)
Phone Number:
Location: United States > Washington > Redmond
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 hotels in Redmond
Price Range (Based on Average Rates): $$
Hotel Class:3 star — HYATT house Seattle/Redmond 3*
Official Description (provided by the hotel):
The Redmond Hotel Sierra delivers a fresh take on modern day travel thru intelligent design, stress-free service and free-flowing amenities. Its 144 guestrooms + suites feature flat panel TVs, MP3 docking stations and waffle terry bathrobes while free details include breakfast with made-to-order omelets, Starbucks brewed coffee and WI-FI throughout. Sample small plates, sip and socialize at the HBAR or alfresco patio with fire pit and lounge seating. Conveniently located near Microsoft Campus and steps from Redmond Town Center’s shopping, dining and entertainment experience. ... more   less 
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