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Holiday Inn Express Puyallup (Tacoma Area)

2.5 of 5 812 South Hill Park Dr, Puyallup, WA 98373
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Holiday Inn Express Puyallup (Tacoma Area)
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Holiday Inn Express Puyallup (Tacoma Area)
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133 reviews from our community

Traveler rating
    93
    32
    6
    2
    0
See reviews for
60
8
6
34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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Rochester Hills, Michigan
1 review
4 of 5 stars Reviewed 4 days ago NEW

Friendly staff, helpful and professional. Everything was great except the beds are too soft for me and there did not seem to be a solution for that. The staff was very understanding about it and suggested a board for the bed. I did not use a board however.

Review collected in partnership with this hotel

Was this review helpful? Yes
Stacy S, Front Office Manager at Holiday Inn Express Puyallup (Tacoma Area), responded to this review

Hello Frequentbustraveler, We appreciate you taking the time to write a review about your stay. I pleased to hear the staff was friendly and professional! I am sorry that the bed was too soft, we like to hear feedback positive or negative so we can try and improve for our guests. We hope to have the chance to serve you... More 

Silverton, OR
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed here for one night while on a business trip to Graham, WA. I chose the hotel because it was the closest to Graham, but I was pleased to find an excellent room, the full breakfast was very good and the staff treated us very professionally.

Was this review helpful? Yes
Stacy S, Front Office Manager at Holiday Inn Express Puyallup (Tacoma Area), responded to this review

Hello Rob B, Thank you for staying with us! I am pleased to here you enjoyed your time during your visit to Graham. We would love to have you back again. Take care and Happy New Year! Kind Regards, Stacy Snyder More 

Hartford
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 5, 2014

Very nice hotel, super friendly staff. Ben was very sweet and courteous. Rooms clean and quiet. Breakfast has a lot of options. Would stay there again if we are in the area. Only advise I would give anyone is to ask for room that is not on the side of the freeway.

Was this review helpful? Yes
Stacy S, Front Office Manager at Holiday Inn Express Puyallup (Tacoma Area), responded to this review

Hi Teabop12, How great to hear that you enjoyed your room and breakfast with us! I am happy to hear that Ben treated great as well! It is wonderful to hear when a staff member can make a difference in your stay. Thank you for writing about your time with us and we hope to see you again. Have a... More 

Surrey, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 2, 2014

My husband and I stayed in Aug 2014 with our three kids. The hotel was very clean and our room was spacious. When we left and returned home, my daughter realized she had left her very precious stuffed owl behind in the hotel room. The reception area contacted housekeeping and they looked for the stuffed owl. We were contacted the... More 

Was this review helpful? Yes 1
Stacy S, Front Office Manager at Holiday Inn Express Puyallup (Tacoma Area), responded to this review

Hello Lori B! I am so happy to hear about your experience with us. I am glad that your room was spacious and clean for you and your family. I am so happy that the owl was found. Once it was missing, everybody was on the look out! I am pleased he found his way back to you! Thank you... More 

Camas, Washington
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 24, 2014

When going to the fairgrounds we always stay here. Great place with friendly staff and great rooms. Funny I too didn't find the mirror in the closet. Didn't even think to look there. Such a friendly staff I even got tips on baby gift for my one year old grandchild! Saw Jeff Dunham at the WA State Fair. It was... More 

Was this review helpful? Yes
Stacy S, Front Office Manager at Holiday Inn Express Puyallup (Tacoma Area), responded to this review

Casper684, Thank you for writing a review about your stay. I am glad that you enjoyed Jeff Dunham at the fair, I heard he put on a great show! We are glad that you choose to stay with us and would be happy to see you again for the spring fair! Just let us know and we can put you... More 

Dallas, Texas
Senior Contributor
30 reviews 30 reviews
25 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 24, 2014

I stayed here again this year during the Washington State Fair. It was nice to see the same faces as when we stayed last year. Candace is wonderful! She even recognized me from last year's 3 week stay. I stayed in a double queen suite on the 4th floor, right next to the elevator. I never heard the elevator or... More 

Was this review helpful? Yes
Stacy S, Front Office Manager at Holiday Inn Express Puyallup (Tacoma Area), responded to this review

Hello Diva-Driver, Thanks for staying with us again! I hope you enjoyed the fair! I appreciate you sharing what a great stay you had and I will share your kind words with Candy. We hope to see you again. Kind Regards, Stacy Snyder More 

Lake Stevens, Washington
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 23, 2014

This was really a mixed bag experience. Firstly, we were very impressed with our room. I have no idea if it was a standard room because we paid with reward points, but it was quite large and had a jacuzzi tub in it. It's an older hotel, but doesn't really feel old, other than some of the furniture is a... More 

Was this review helpful? Yes
Stacy S, Front Office Manager at Holiday Inn Express Puyallup (Tacoma Area), responded to this review

Whispuur, First of all, I would like to apologize for the experience that you had with us. Our goal is to provide our guests with a great stay, and with you, we fell short. I have discussed this review with our management team, as well as what you and I spoke about on the phone. As an IHG Rewards member,... More 

Chilliwack, Canada
Top Contributor
59 reviews 59 reviews
25 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed September 16, 2014

We headed down to the fair in Puyallup and stayed at this hotel. We arrived before check-in time, and they had a room ready for us. There were 4 girls in our group, and the room was a good size. It came with a free breakfast in the morning which offered lots of choices. Our one and only complaint is... More 

Was this review helpful? Yes 1
Stacy S, Front Office Manager at Holiday Inn Express Puyallup (Tacoma Area), responded to this review

Hello Jeno66, Thank you for writing about your stay. I am glad that we were able to accommodate an early check in, and that the room was a great size for you and your company! I understand it can be frustrating trying to get ready with on one bathroom with that many people. We do have full length mirrors in... More 

1 review
5 of 5 stars Reviewed September 13, 2014

Spending over 300 days on the road last year based out of Atlanta Georgia, visiting all points around the country, should qualify me for knowing a thing or two about hotels.. (And Airports). When I’m visiting in the Pacific Northwest on business I make sure to arrange my schedule when I’m in the Seattle area, to situate myself so I... More 

Was this review helpful? Yes
Stacy S, Front Office Manager at Holiday Inn Express Puyallup (Tacoma Area), responded to this review

Hello Lee S, Thank you for taking the time to write about your experience with us! I am pleased to here that you enjoy so many things about the time you spend with us. We look forward to having you stay with us again the next time you come back to the Seattle area. It is truly a pleasure to... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 22, 2014

We have stayed here twice for familly events,and will be staying here again in November,Staff is excellent,cleaning staff is too notch.I would suggest you ask for a room facing the McDonald's away from the highway.they should try and sound prof the rooms facing the highway.Breakfast is ok.but it does the job.it's the only Hotel we stay at when we visit... More 

Was this review helpful? Yes
Stacy S, Front Office Manager at Holiday Inn Express Puyallup (Tacoma Area), responded to this review

Hi Giantsno1, Thank you for choosing to stay with us during your trips to Puyallup! We would be happy to accommodate your room request facing the McDonald's side, please just call the front desk so we can take down your request! We look forward to having you in November and thank you for writing a review about your stay. Kind... More 

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Additional Information about Holiday Inn Express Puyallup (Tacoma Area)

Address: 812 South Hill Park Dr, Puyallup, WA 98373
Phone Number:
Location: United States > Washington > Puyallup
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Puyallup (Tacoma Area) 2.5*
Number of rooms: 96
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Also Known As:
Holiday Inn Express Puyallup (Tacoma Area) Hotel Puyallup
Holiday Inn Puyallup
Puyallup Holiday Inn
Hotel Style:
#2 Green Hotel in Puyallup
#3 Business Hotel in Puyallup
#3 Family Hotel in Puyallup

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