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Holiday Inn Express Puyallup (Tacoma Area)

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812 South Hill Park Dr, Puyallup, WA 98373
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Holiday Inn Express Puyallup (Tacoma Area)
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Holiday Inn Express Puyallup (Tacoma Area)
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166 Reviews from our TripAdvisor Community

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Traveler rating
    115
    37
    12
    2
    0
See reviews for
77
12
7
43
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (166)
  • Mar-May only
    (47)
  • Jun-Aug only
    (58)
  • Sep-Nov only
    (28)
  • Dec-Feb only
    (33)
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Austin, Texas
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We spent 2 nights here in July. Although this hotel is similar to all the HI express and is a chain, it is one of the better ones I have stayed in. The hotel appears to be new and the rooms were very nice and clean. No noise issues. The hotel was also well run and the staff were friendly... More 

Was this review helpful? Yes
Stacy S, Front Office Manager at Holiday Inn Express Puyallup (Tacoma Area), responded to this review

Hello so1cher, Thank you for writing such a lovely review about our hotel. I am glad you enjoyed your room, our staff and the location of our hotel! We hope to have you stay with us again in the future. Have a wonderful day. Kind Regards, Stacy Snyder More 

Puyallup, Washington, United States
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for fun with all our family for a few days & enjoyed it. The staff was really nice, all of them said hi or asked how we were upon walking past them etc.. We swam and had family come swim and weren't bothered at all, room had AC so it stayed nice and cool. Breakfast was good... More 

Was this review helpful? Yes
Stacy S, Front Office Manager at Holiday Inn Express Puyallup (Tacoma Area), responded to this review

Hi Ashlee J! What a wonderful review, thank you! I am glad you and your family enjoyed our pool and breakfast. It was a pleasure to have you stay with us. We hope to see you again! Kind Regards, Stacy Snyder More 

San Diego, California
Level Contributor
47 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The second time I have stayed here and for a Holiday Inn Express not bad. As there are not a lot of options right around this location and if you have to be here, one should make this hotel the one to stay. The staff is very friendly, rooms are comfortable, breakfast could be a lot better - thank god... More 

Was this review helpful? Yes
Stacy S, Front Office Manager at Holiday Inn Express Puyallup (Tacoma Area), responded to this review

Hello wflovestotravel, Thank you for being a return guest to our hotel! We appreciate your feedback. It is important to be comfortable when you are away from home, and we are glad that you feel that way while you are here! Thank you for taking the time to write about your stay. Have a wonderful day. Kind Regards, Stacy Snyder More 

Redmond, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I stayed at this property with a crew that was working the US Open. We were up at all hours for work. This hotel had breakfast ready for us a couple of morning when we were all up at 4:00am. Normally the breakfast is not up and running until 6:00am. I thought that was terrific and they went the extra... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Stacy S, Front Office Manager at Holiday Inn Express Puyallup (Tacoma Area), responded to this review

Hi Tammy N, Thank you for writing a review about your stay! It was a pleasure to have the 2015 US Open crew stay with us during such a fantastic sporting event! I am glad that our hotel went the extra mile for you, and we hope to have the chance to see you again. Kind Regards, Stacy Snyder More 

Las Vegas, Nevada
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here this year for better part of a week. Staff was friendly, but hotel was just okay. A bit worn and in need of a pick me up so to say. I would not go out of my way to stay here again but would if there was nothing else available. Felt that for the accommodations it was expensive.... More 

Was this review helpful? Yes
Stacy S, Front Office Manager at Holiday Inn Express Puyallup (Tacoma Area), responded to this review

Matt B, Thank you for taking the time to write about your experience with us. We appreciate your feedback. We would love the chance to have you again. I would love to get some more information about your stay so that we can better improve the stays of our future guests. Thank you, Stacy Snyder 253-848-4900 ext. 505 More 

Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 24, 2015

We stayed in Room 138 it was the only room available. The hotel is nice, the employees were nice and helpful, the room was nice but it smelt so bad we only used it to sleep in. I bought some car air fresheners from a nearby gas station but it did not help. The room smelled like rotten food and... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Puyallup (Tacoma Area), responded to this review

Dear cee89, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff. However, we’re sorry we fell below your expectation regarding the smell of the room which was unacceptable. We will address these concerns. I assure you that the feedback of... More 

Salinas, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 17, 2015

Thought after spending $900 for a room for 4 nights the least they could do was mail my son's blankie for free. Great breakfast in the morning but they start taking it down before 10 am on the weekend. I work at a hotel and if customers are still eating I let them eat even past the time it says... More 

Was this review helpful? Yes 1
Stacy S, Front Office Manager at Holiday Inn Express Puyallup (Tacoma Area), responded to this review

Hello jquetin, Thank you for letting us know about your experience here with us. We appreciate your feedback and will be discussing your review thoroughly with our management team. I am sorry that your son's blanket was left behind, but I am pleased that we were able to send it home to you. I am glad that the front desk... More 

Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 12, 2015

Good example of the Holiday Inn Express chain. The hotel is close to a gas station, however the room was quite quiet. Good fitness centre and pool, the latter was missing a changing closet, you have to use the ground floor bathrooms which are very close but outside the pool area. Helpful and friendly staff.

Was this review helpful? Yes 1
Stacy S, Front Office Manager at Holiday Inn Express Puyallup (Tacoma Area), responded to this review

Hello Izzieomelis, We appreciate you being our guest! Thank you for writing a review about your stay. I am glad you were able to enjoy our pool and fitness center while you were here. We would love to have you back again, maybe you can come back during the Washington State Fair this September! Have a wonderful day. Kind Regards,... More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 8, 2015

First I would like to thank Josh at the check in desk. He was so helpful and gave me an excellent room. Very clean and comfortable and with easy access to the exits as I was traveling with dogs. The hotel had an area set up for the dogs to potty with baggies for pick up.

Was this review helpful? Yes
Stacy S, Front Office Manager at Holiday Inn Express Puyallup (Tacoma Area), responded to this review

Hi DixeLW, I am so pleased you and your dogs enjoyed your stay with us! I am glad Josh took care of you and got you into an excellent room! I will share your thanks to Josh! Have a wonderful day and thank you for being our guest. Kind Regards, Stacy Snyder More 

Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 7, 2015

The staff at this hotel are the best I've seen bar non and I travel quite a bit. They greet me warmly each time I come and say things like "Welcome home!" And "how have you been. We missed you." They are so helpful with me and my staff by getting us rooms we need, providing recommendations and directions and... More 

Was this review helpful? Yes 1
Stacy S, Front Office Manager at Holiday Inn Express Puyallup (Tacoma Area), responded to this review

Hi Sharon H, Thank you for writing about your experience with us. The thing I love most about my job is meeting people and being able to make them feel like they are at home when they here. It is such a compliment to hear that the entire staff makes you feel that way! Thank you for being our guest... More 

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