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Holiday Inn Express Puyallup (Tacoma Area)

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812 South Hill Park Dr, Puyallup, WA 98373
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Holiday Inn Express Puyallup (Tacoma Area)
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Holiday Inn Express Puyallup (Tacoma Area)
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147 reviews from our community

Traveler rating
    103
    35
    7
    2
    0
See reviews for
66
12
6
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • German first
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English first
  • All months
    (147)
  • Mar-May only
    (39)
  • Jun-Aug only
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  • Dec-Feb only
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London, United Kingdom
Top Contributor
327 reviews 327 reviews
152 hotel reviews
209 helpful votes 209 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was the nearest decent hotel we could to Crystal Mountain Ski resort and it served its function well. It's conveniently situated to the main roads- but that's the main downside as well- it's never quiet and you just have to get used to it. Breakfast is included and surprisingly good, it has free parking, there are a few places... More 

Was this review helpful? Yes
Stacy S, Front Office Manager at Holiday Inn Express Puyallup (Tacoma Area), responded to this review

Hello KP58, I hope you enjoyed your trip to Crystal Mountain! I am glad that you chose our location to stay at during your trip. I am sorry that you were troubled by the road noise. Thank you for writing about your stay with us. It is helpful to know what our guests comments are so that we can know... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

The crib was waiting in my room that I requested.the check in was fast. More importantly, breakfast wasn't half bad either! The only negative thing i have to say is I prebooked on sale through IHG website, final checkout cost me over 40$ above my prebooked rate. I was given the normal rate, not the discounted one I prebooked at.

Was this review helpful? Yes
Stacy S, Front Office Manager at Holiday Inn Express Puyallup (Tacoma Area), responded to this review

John S, Thank you for writing about your stay, I am pleased you had the crib you requested waiting in your room! I would love to discuss further with you about your billing issue. If you could please contact me at 253-848-4900 so that I can look into your reservation. Thank you so much and I look forward to hearing... More 

Lynden, Washington
Top Contributor
71 reviews 71 reviews
25 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Large 2-bed Queen "suite" with all of the usual amenities, friendly staff, pool, exercise room, internet, 2 TVs etc. This is a reasonably priced facility and located near many attractions, such as the fairgrounds. It is very noisy if you are on the side facing the freeway and even more noisy near the end facing the local highway overpass. If... More 

Was this review helpful? Yes
Stacy S, Front Office Manager at Holiday Inn Express Puyallup (Tacoma Area), responded to this review

Hello Tom S, Thank you for writing such a thorough review of your stay with us. It is helpful to future travelers to view others experiences, it also gives us a chance to address your concerns! I love that you enjoyed your spacious suite, our staff, and the amenities! I can assure you that our Housekeeping staff is top notch!... More 

Portland, Oregon
2 reviews
4 of 5 stars Reviewed 3 weeks ago

We needed to be in Puyallup for a family gathering. The hotel is easily accessible from the freeway, and has everything you need - decent breakfast buffet, exercise room and pool, free wifi, noon checkout, nice staff . Our only complaint was road noise, loud enough on our side to interfere with sleep if you are used to quiet nights.

Review collected in partnership with this hotel

Was this review helpful? Yes
Stacy S, Front Office Manager at Holiday Inn Express Puyallup (Tacoma Area), responded to this review

Pam T, I am pleased that our hotel met your needs of travel. It is important when being away from home to find a hotel that works for you! Have a wonderful day and thank you for writing about your stay. Kind Regards, Stacy Snyder More 

Poulsbo, Washington
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel was very clean with friendly staff. The rooms were very nice rooms with comfortable beds. They had a great breakfast buffet spread and they always have fresh baked cookies out all day long. =)

Review collected in partnership with this hotel

Was this review helpful? Yes
Stacy S, Front Office Manager at Holiday Inn Express Puyallup (Tacoma Area), responded to this review

Hi Tcarver12! I am glad you thought our hotel was AWESOME! Thank you so much for staying with us and I hope you can come back again! Have a wonderful day. Kind Regards, Stacy Snyder More 

Beaverton
2 reviews
5 of 5 stars Reviewed 4 weeks ago

This location and hotel is great! We had a fire alarm activate while I was staying here. Great service, rooms are clean and quiet. Some road noise, so watch which side you are going to be located on. Breakfast is quite abundant and you will have plenty of food to choose from. I enjoyed the coffee at all hours that... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Stacy S, Front Office Manager at Holiday Inn Express Puyallup (Tacoma Area), responded to this review

Hello BeavertonBigBoy, Thank you for writing such a wonderful review about your stay! I am glad you were able to enjoy our breakfast, and the fresh cookies and coffee! It is a pleasure to read reviews like yours, I will share your comments with the staff. We hope to see you again! Kind Regards, Stacy Snyder More 

Puyallup, Washington
1 review
5 of 5 stars Reviewed February 13, 2015

After being required to live in a hotel for 2 1/2 months while our home was being repaired, I think we can safely say that we got to know the Holiday Inn Express Puyallup a bit better than most. Leaving every morning and returning every evening, we got to feel like family. Always a cheerful greeting and a smile as... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Stacy S, Front Office Manager at Holiday Inn Express Puyallup (Tacoma Area), responded to this review

Carl O, It was a pleasure to get to see you and your wife everyday while you were here. We were sad to see you go, but so happy that you got to go home. It can be challenging living in a hotel for as long as you did, but I am so happy that you felt welcomed here! That... More 

Glendale, Arizona
2 reviews
5 of 5 stars Reviewed February 13, 2015

Every time I stay at this hotel I marvel at the friendliness of the staff, the amenities, the cleanliness of my room and all the extra touches. I highly recommend this hotel to anyone in the Puyallup area.

Review collected in partnership with this hotel

Was this review helpful? Yes
Stacy S, Front Office Manager at Holiday Inn Express Puyallup (Tacoma Area), responded to this review

Nancywelton, It is always a pleasure to have you stay with us! It is a joy to be able to see return faces. I will share your wonderful comments with the staff. Thank you so much for writing about your time with us and we look forward to seeing you again. Kind Regards, Stacy Snyder More 

Portland, Oregon
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 1, 2015

The room was nice, well appointed and quiet, the breakfast more than adequate, the pool and spa were nice. I was with a friend and her daughter, there for the daughters first horse show. I was a little bit worried as the place has only two and a half stars and is right on the freeway. The sound proofing is... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Stacy S, Front Office Manager at Holiday Inn Express Puyallup (Tacoma Area), responded to this review

Hello Nancy B, Thank you so much for staying with us! I hope you enjoyed the horse show! I am so pleased to hear that you enjoyed your stay with us and we can't wait to have the chance to serve you again. Please contact the hotel if there is anything at all we can do for your upcoming stay.... More 

Los Angeles, California
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 14, 2015

after 9 stays over the past 3 years, we are sorry our kids got transferred (US Army) from the area and we won't be returning. The hotels location made everything close, from Tacoma to Seattle and we loved everything in Puyallup. Sandy and Candy always took great care of us as did the rest of the staff. We highly recommend... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Stacy S, Front Office Manager at Holiday Inn Express Puyallup (Tacoma Area), responded to this review

Terry_Calhoun, What a pleasure it was to meet you and your family during your time with us. We are saddened also that you will not be returning to us. Your kind words and stories of your travels will stay with me as well as the rest of the staff. I wish you safe travels on your next adventures and to... More 

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