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Holiday Inn Express Puyallup (Tacoma Area)

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812 South Hill Park Dr, Puyallup, WA 98373
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1 room 1 guest
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Holiday Inn Express Puyallup (Tacoma Area)
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170 Reviews from our TripAdvisor Community

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Traveler rating
    118
    38
    12
    2
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80
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43
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (170)
  • Mar-May only
    (47)
  • Jun-Aug only
    (62)
  • Sep-Nov only
    (28)
  • Dec-Feb only
    (33)
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North Chicago, Illinois
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Stayed here for four days in July to visit family and tour the area on day trips. Location was great and convenient to highway, stores and restaurants. Friendly staff. Breakfast was very nice. Rooms clean and property well maintained. Did not use the pool but looked clean and well kept. Would definitely stay here again.

Was this review helpful? Yes
Michael M, Front Office Manager at Holiday Inn Express Puyallup (Tacoma Area), responded to this review

Hello DannyInChicago, I am so glad to hear that you enjoyed your stay here with us and got to enjoy some of our local tourist attractions! Our staff strives to ensure that our guest have a comfortable and relaxing stay! We hope that you enjoyed every instance of your travels and hope to see you again in the future! Have... More 

Tacoma
1 review
4 of 5 stars Reviewed 1 week ago

Front desk employees where friendly and earger to help. Establishment was clean and open. Took family there for a mini vacation and had a great time. The kids loved the pool and the continental breakfast.

Review collected in partnership with this hotel

Was this review helpful? Yes
Michael M, Front Office Manager at Holiday Inn Express Puyallup (Tacoma Area), responded to this review

Hello, Thank you so much for responding to our survey about your stay! We are very glad that you chose to stay with us and hope that we met all expectations during your visit. If you have any questions or concerns regarding your stay with us I would be glad to discuss them with you directly either via telephone or... More 

Hugo, Minnesota
Level Contributor
7 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

We wanted to stay at a hotel that was relatively close to Sea-Tac with easy access to the highways. This hotel was that at much more! It was so clean and friendly. Our room was so comfortable and quiet. They had pancakes in the evening (August promotion) and a full hot breakfast buffet in the morning. They also had coffee... More 

Was this review helpful? Yes
Michael M, Front Office Manager at Holiday Inn Express Puyallup (Tacoma Area), responded to this review

Hello, Thank you so much for responding to our survey about your stay! We are very glad that you chose to stay with us and hope that we met all expectations during your visit. We are very excited to hear that guest are enjoying our August Pancake Extravaganza! It is so much fun for us as well! It is also... More 

Saint Louis, Missouri
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Awesome and clean hotel. After a delayed flight leading to a 3 am check in it was so nice to know our room was there waiting for us! There is a 24 hour subway close by which was also much needed at that time.

Was this review helpful? Yes
Alissa D, General Manager at Holiday Inn Express Puyallup (Tacoma Area), responded to this review

Dear Mom2_4boys44881, Thank you for your review. I am so sorry that you experience flight delays and had to get in so late. But I am happy that you had a nice place to end your day and get some much needed rest. We hope that you will choose to stay with us again in the future! More 

Austin, Texas
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 27, 2015

We spent 2 nights here in July. Although this hotel is similar to all the HI express and is a chain, it is one of the better ones I have stayed in. The hotel appears to be new and the rooms were very nice and clean. No noise issues. The hotel was also well run and the staff were friendly... More 

Was this review helpful? Yes
Stacy S, Front Office Manager at Holiday Inn Express Puyallup (Tacoma Area), responded to this review

Hello so1cher, Thank you for writing such a lovely review about our hotel. I am glad you enjoyed your room, our staff and the location of our hotel! We hope to have you stay with us again in the future. Have a wonderful day. Kind Regards, Stacy Snyder More 

Puyallup, Washington, United States
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 10, 2015

We stayed here for fun with all our family for a few days & enjoyed it. The staff was really nice, all of them said hi or asked how we were upon walking past them etc.. We swam and had family come swim and weren't bothered at all, room had AC so it stayed nice and cool. Breakfast was good... More 

Was this review helpful? Yes
Stacy S, Front Office Manager at Holiday Inn Express Puyallup (Tacoma Area), responded to this review

Hi Ashlee J! What a wonderful review, thank you! I am glad you and your family enjoyed our pool and breakfast. It was a pleasure to have you stay with us. We hope to see you again! Kind Regards, Stacy Snyder More 

San Diego, California
Level Contributor
47 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed July 4, 2015

The second time I have stayed here and for a Holiday Inn Express not bad. As there are not a lot of options right around this location and if you have to be here, one should make this hotel the one to stay. The staff is very friendly, rooms are comfortable, breakfast could be a lot better - thank god... More 

Was this review helpful? Yes
Stacy S, Front Office Manager at Holiday Inn Express Puyallup (Tacoma Area), responded to this review

Hello wflovestotravel, Thank you for being a return guest to our hotel! We appreciate your feedback. It is important to be comfortable when you are away from home, and we are glad that you feel that way while you are here! Thank you for taking the time to write about your stay. Have a wonderful day. Kind Regards, Stacy Snyder More 

Redmond, United States
2 reviews
5 of 5 stars Reviewed July 1, 2015

I stayed at this property with a crew that was working the US Open. We were up at all hours for work. This hotel had breakfast ready for us a couple of morning when we were all up at 4:00am. Normally the breakfast is not up and running until 6:00am. I thought that was terrific and they went the extra... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Stacy S, Front Office Manager at Holiday Inn Express Puyallup (Tacoma Area), responded to this review

Hi Tammy N, Thank you for writing a review about your stay! It was a pleasure to have the 2015 US Open crew stay with us during such a fantastic sporting event! I am glad that our hotel went the extra mile for you, and we hope to have the chance to see you again. Kind Regards, Stacy Snyder More 

Las Vegas, Nevada
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed June 30, 2015

Stayed here this year for better part of a week. Staff was friendly, but hotel was just okay. A bit worn and in need of a pick me up so to say. I would not go out of my way to stay here again but would if there was nothing else available. Felt that for the accommodations it was expensive.... More 

Was this review helpful? Yes
Stacy S, Front Office Manager at Holiday Inn Express Puyallup (Tacoma Area), responded to this review

Matt B, Thank you for taking the time to write about your experience with us. We appreciate your feedback. We would love the chance to have you again. I would love to get some more information about your stay so that we can better improve the stays of our future guests. Thank you, Stacy Snyder 253-848-4900 ext. 505 More 

Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 24, 2015

We stayed in Room 138 it was the only room available. The hotel is nice, the employees were nice and helpful, the room was nice but it smelt so bad we only used it to sleep in. I bought some car air fresheners from a nearby gas station but it did not help. The room smelled like rotten food and... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Puyallup (Tacoma Area), responded to this review

Dear cee89, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff. However, we’re sorry we fell below your expectation regarding the smell of the room which was unacceptable. We will address these concerns. I assure you that the feedback of... More 

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