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All 2 Prosser hotels

BEST WESTERN PLUS The Inn at Horse Heaven

3.5 of 5 Hotel   |   259 Merlot Drive, Prosser, WA 99350-9533
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Ranked #1 of 2 hotels in Prosser
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 days ago
Kevin R Kent, United States
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88 people have reviewed this hotel

Traveler rating
    27
    40
    13
    8
    0
See reviews for
18
37
5
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Kent, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Every time we go to Prosser, we stay at the Inn at Horse Heaven. We really enjoy the location and the proximity to amenities available. Both my wife and I enjoy the look and feel of the hotel, as well as the outstanding service.

Review collected in partnership with Best Western

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Palouse, Washington
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The facility was repetitively inexpensive and accepted our pet dog. The room was clean, the bed comfortable and the bathroom ok. The bathroom is a little small, but acceptable. Breakfast provided, excellent choices, plenty of food, and clean space.

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Puyallup, United States
1 review
2 of 5 stars Reviewed 6 days ago NEW

Choose this hotel because of the location to the local wineries. When we first walked through the front doors we were hit with the heat of the hotel and then the smell of the swimming pool. The guest room had an odd smell and we had to keep the window open whenever we were in the room. We found ants... More

Review collected in partnership with Best Western

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East Wenatchee, Washington
2 reviews
5 of 5 stars Reviewed March 10, 2014

Stayed one night for business with a group of ladies- we had 5 rooms, all on the first floor. Nice rooms, beds comfortable, nice breakfast in AM. Coffee and cookies offered in afternoon and evening. Close to highway for easy access. Subway, McDonald's other restaurants near by.

Review collected in partnership with Best Western

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ProsserManager, General Manager at BEST WESTERN PLUS The Inn at Horse Heaven, responded to this review

Thanks for staying with us! I am glad that you enjoyed our hotel and amenities! Thank you for noticing the details in our guest room as well as our breakfast. It’s true, we have a few fast food restaurants within walking distance, but we also have some very nice dining options that are a short walk (or drive) away. We... More

Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed February 18, 2014

Not bad for an off highway wine country stay. Be careful about lack of elevators. They are working on these, and may be done by the time this review is read ( Feb 2014 ). Aside from that it is a fine place to crash during a wine tasting trip.

Review collected in partnership with Best Western

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ProsserManager, General Manager at BEST WESTERN PLUS The Inn at Horse Heaven, responded to this review

Thank you for staying with us! As you have noticed, we are installing an elevator for the added convenience of our guests. We are keeping our fingers crossed that the elevator will be installed and operational before busy summer season starts. We look forward to your next visit and we hope that you will try out our new elevator when... More

Yakima, United States
1 review
5 of 5 stars Reviewed January 8, 2014

The Inn at Horse Heaven, Prosser exceeds what one would expect for a town of this size. I have stayed at hotels in much larger cities and have paid more for less service and amenities. The rooms are very comfortable and have comfy beds with a large pillow assortment. The breakfast is a "real" breakfast with a wonderful assortment of... More

Review collected in partnership with Best Western

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ProsserManager, General Manager at BEST WESTERN PLUS The Inn at Horse Heaven, responded to this review

I am glad that you had such a wonderful stay! Yes, we have a full “hot” breakfast and we do rotate it during the week for our multiple stay guests. We continue to update and add variety to our breakfast based on guest feedback. We look forward to seeing you again! More

Cashmere, Washington
1 review
5 of 5 stars Reviewed January 3, 2014

As a seasoned business traveler, I needed to take a moment and commend the management and staff on a job well done, clean rooms, great breakfast and such a friendly inviting atmosphere. Also a great location for the wine enthusiast with in walking distance to many tasting rooms and restaurants. I highly recommend this Best Western, such a great place... More

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ProsserManager, General Manager at BEST WESTERN PLUS The Inn at Horse Heaven, responded to this review

Thank you for your kind words. You are correct there are many activities for families and wine enthusiasts in the Prosser area, but we certainly appreciate our corporate travelers. We have worked hard to provide the amenities that corporate traveler’s value on their trips away from home. We look forward to providing you a comfortable place to stay whenever you... More

Walla Walla
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 of 5 stars Reviewed December 9, 2013

The rooms was very clean. The amenities are what you'd expect. Has an indoor pool which is great if you have children. Location is great, right next to the highway (but you don't hear it). Only complaint was the beds are fairly hard and the heater fan was noisy.

Review collected in partnership with Best Western

Was this review helpful? Yes
ProsserManager, General Manager at BEST WESTERN PLUS The Inn at Horse Heaven, responded to this review

Thank you for stay with us and for your honest comments. Our beds have pillow top mattresses which we flip and replace on a regular maintenance schedule. While we can’t provide everyone that stays with us their bed from home we try to select quality mattresses that satisfy a large portion of guest mattress preference. Sorry about the heater noise,... More

Seattle
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 1, 2013

This hotel is superbly located for a wine tasting trip in and around Prosser/Red Mountain. You could easily walk to the nearby Vintner's Village where you can enjoy many tasting rooms, but you'll want your car if you plan to buy. You're just a few minutes drive from many, many more tasting rooms and wineries. The hotel is exceptionally clean... More

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ProsserManager, General Manager at BEST WESTERN PLUS The Inn at Horse Heaven, responded to this review

Wow! Thanks for taking the time to write a review of your stay. Your experience with us is exactly what we strive for in each guests stay. We look forward for your return! More

sequim, United States
1 review
4 of 5 stars Reviewed October 28, 2013

clean rooms. Price Friday was more expensive, should have booked with hotel directly. Rooms were clean and comfortable. Prossor is a great little town everywhere we went people were friendly and helpful.

Review collected in partnership with Best Western

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ProsserManager, General Manager at BEST WESTERN PLUS The Inn at Horse Heaven, responded to this review

Thank you for your positive comments and we are glad you enjoyed our little town. We look forward to seeing you again! More

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Additional Information about BEST WESTERN PLUS The Inn at Horse Heaven

Also Known As:
Best Western Plus The Inn At Horse Heaven Hotel Prosser
Best Western Plus The Inn At Horse Heaven Hotel
Best Western Prosser
Prosser Best Western
Address: 259 Merlot Drive, Prosser, WA 99350-9533
Phone Number:
Location: United States > Washington > Prosser
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Prosser
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN PLUS The Inn at Horse Heaven 3.5*
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