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BEST WESTERN PLUS The Inn at Horse Heaven

3.5 of 5 259 Merlot Drive, Prosser, WA 99350-9533
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Certificate of Excellence 2014
BEST WESTERN PLUS The Inn at Horse Heaven
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BEST WESTERN PLUS The Inn at Horse Heaven
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146 reviews from our community

Traveler rating
    54
    56
    24
    11
    1
See reviews for
39
51
7
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Seattle
Senior Contributor
46 reviews 46 reviews
38 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had to stay in Prosser, WA for work and my coworker booked us rooms at the Inn at Horse Heaven. I'm not usually a Best Western guy, but this hotel was actually very good. Similar to a nice Holiday Inn Express. Nothing fancy, but large clean rooms with solid Wifi and flat screen TV. There is an indoor pool... More 

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Rickreall, Oregon
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Very clean, pretty basic, but well maintained. The beds are nice. You can definitely hear the road, but it's not that bad. The breakfast was very nice, and the staff is friendly. My room was good overall, but it did smell heavily of cleaner or something when we first arrived. Second night was much better. I would stay here again!

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Renton, Washington
Contributor
13 reviews 13 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have stayed here a few times while visiting family in the area. Each time the room and common areas have been neat, clean, and comfortable with pleasant staff. We've used the pool - always clean - and had the breakfast which includes hot items. Not extensive but it has all the basics. Really, we always choose this hotel when... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Seattle, Washington, United States
Contributor
19 reviews 19 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 18, 2014

This Best Western is near the freeway; however, it was very quiet. The room was large and clean. There is a very nice laundry for guests to use. Also the breakfast buffet was very nice. The parking lot accommodates large vehicles.

Was this review helpful? Yes 1
Algona, Washington, United States
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 18, 2014

From making the reservation through the stay at the hotel our family had a great experience.. Friendly helpful staff great. Not being from the area when I asked for suggestions for dinner the recommendation was excellent. Having an indoor heated pool was great. The area was clean and organized. The grandkids enjoyed it.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Seattle, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed November 14, 2014

Because my trip came up suddenly, I had to stay at this Best Western rather than my normal business arrangements. This is a great place, love the city, and the staff was great. Internet was fast and it served a good breakfast. I will definitely stay here again.

Review collected in partnership with Best Western

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ProsserManager, General Manager at BEST WESTERN PLUS The Inn at Horse Heaven, responded to this review

Thank you for taking the time to write a review. We are glad you enjoyed your stay with us and look forward to seeing you again! More 

Mount Vernon, Washington
Contributor
11 reviews 11 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 5, 2014

Staff very helpful. Lucky to get any room. Sleep was interrupted by auto accident injuries all night. Very clean room, but small bath tub area made bathing difficult. Larger bath not available. No transportation by hotel or on the entire town. Local people very helpful and friendly. Local person volunteered to drive us 35 miles to Rental Car, and would... More 

Review collected in partnership with Best Western

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ProsserManager, General Manager at BEST WESTERN PLUS The Inn at Horse Heaven, responded to this review

We are so glad that your stay was satisfactory, especially under the circumstances of your stay. We are proud to be located in such a friendly community. More 

Denver, Colorado
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 4, 2014

Not knowing the Prosser area I picked Best Western because of its reputation. I'd stay here again if I return to the area. The hotel staff was friendly. The rooms were clean, but a little outdated in interior decoration. Beds were comfortable. Breakfast met our needs.

Review collected in partnership with Best Western

Was this review helpful? Yes
ProsserManager, General Manager at BEST WESTERN PLUS The Inn at Horse Heaven, responded to this review

Thank you for your great review. We are glad that you would stay with us again. We look forward to your next visit! More 

Mercer Island, Washington
Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 2, 2014

We needed a place while visiting our kids and grandkids. Property is in good shape, staff was great. Breakfast not bad for a hotel breakfast bar. The price was a bit high, should be around $70/night instead of $100

Review collected in partnership with Best Western

Was this review helpful? Yes
ProsserManager, General Manager at BEST WESTERN PLUS The Inn at Horse Heaven, responded to this review

I am glad you liked our property and staff! We have improved our breakfast and we continue to look for new ways to improve. I’m sorry you found our rates to be a little high. Thank you for writing a review and we hope to see you again. More 

SPOKANE
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed October 30, 2014

Very nice hotel, with a great loacation off of the freeway. Friendly staff, clean, modern rooms. Fast internet service, and good breakfast choices to start the day. Reasonable rates, and close to many fast food restaurants.

Review collected in partnership with Best Western

Was this review helpful? Yes
ProsserManager, General Manager at BEST WESTERN PLUS The Inn at Horse Heaven, responded to this review

I am glad you enjoyed our facility while you were here! Thank you for taking the time to write a great review and we look forward to seeing you again! More 

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Additional Information about BEST WESTERN PLUS The Inn at Horse Heaven

Address: 259 Merlot Drive, Prosser, WA 99350-9533
Phone Number:
Location: United States > Washington > Prosser
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BEST WESTERN PLUS The Inn at Horse Heaven 3.5*
Number of rooms: 49
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Also Known As:
Best Western Plus The Inn At Horse Heaven Hotel Prosser
Best Western Prosser
Prosser Best Western

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