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BEST WESTERN PLUS Pasco Inn & Suites

2811 N 20th Avenue, Pasco, WA 99301-3396
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Certificate of Excellence 2014
BEST WESTERN PLUS Pasco Inn & Suites
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BEST WESTERN PLUS Pasco Inn & Suites
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257 reviews from our community

Traveler rating
    208
    42
    2
    3
    2
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74
45
11
94
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for BEST WESTERN PLUS Pasco Inn & Suites
See the most recent reviews
Rigby, Id
Top Contributor
67 reviews 67 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed November 24, 2012

I was a little worried that our client suggested a "Best Western", especially when I saw how cheap the room was going to be. What a pleasant surprise!!! It was at least as good as the Hampton Inn we stayed at the night before in Boise. (almsot twice the price) WEll, actually better. A FULL hot breakfast...included. Made to order... More 

Was this review helpful? Yes 1
jimgibson7, General Manager at BEST WESTERN PLUS Pasco Inn & Suites, responded to this review

Thank you for taking the time to comment on my Hotel. My staff & I enjoyed reading your comments in fact our team was celebrated your comments this morning. As of today we are rated 9th in customer service in US & Canada. Jim Gibson General Manager More 

Battle Ground, Washington
Contributor
20 reviews 20 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 5, 2012

We stayed here during the Washington State High School Cross Country Championships, which were held on Saturday at Sun Willows Golf Course, nearly adjacent to the hotel. As you might imagine, the hotel was full of excited, energetic teen-agers. In the hallway, we saw them running (!), playing games, goofing off, even banging on doors and banging doors shut. But... More 

Was this review helpful? Yes 1
jimgibson7, General Manager at BEST WESTERN PLUS Pasco Inn & Suites, responded to this review

Thank you for your comments on my Hotel. The Hotel construction is double walled & doubled sheet rock which reduces noise transfer. Jim Gibson General Manager More 

Nanaimo, B.C.
Senior Contributor
46 reviews 46 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 5, 2012

These people do it right. They are customer aware, and the little added attention to detail really shows. We arrived on the evening it was the Manager's buffet, and we couldn't believe it! We were going to look for a restaurant, but when they told us the complimentary buffet would be out soon, we decided to look at it. It... More 

Was this review helpful? Yes
jimgibson7, General Manager at BEST WESTERN PLUS Pasco Inn & Suites, responded to this review

Thank you for your comments on my Hotel. My staff & I are motivated by guest comments like yours. Jim Gibson General Manager More 

gig harbor
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 22, 2012 via mobile

Stayed here on October 20,2012 for a conference. One of the best in its class. The staff was friendly and the room was very clean and comfortable. Loved the new tv remote design. Made it easier to clean. I have nothing bad to say, I was pleasantly surprised. Kudos to whomever designed the building, awesome architecture. I would definitely stay... More 

Was this review helpful? Yes
jimgibson7, General Manager at BEST WESTERN PLUS Pasco Inn & Suites, responded to this review

Thank you for your time to review our property. I am pleased you enjoyed your stay & I agree that the clean remotes are a great advancement for Hotels. Jim Gibson General Manager More 

British Columbia, Canada
Top Contributor
52 reviews 52 reviews
48 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed October 21, 2012

We had a great experience at the Pasco Inn & Suites. Check-in took almost no time at all, our room was large and immaculate, excellent wireless, very nice bathroom, big opening window with a pleasant view, very comfortable bed and pillows, nice desk, lots of electrical outlets. As others have mentioned, the breakfast is pretty great for a hotel. There... More 

Was this review helpful? Yes
jimgibson7, General Manager at BEST WESTERN PLUS Pasco Inn & Suites, responded to this review

Thank you for your time to review our property. I am pleased you enjoyed your stay & our Breakfast. Jim Gibson General Manager More 

Top Contributor
98 reviews 98 reviews
48 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed October 18, 2012 via mobile

Good business hotel real close to airport, the rooms are excellent, spacious and extremely clean. The bathroom is really nice and the shower gel/body lotion/towels are excellent too. Breakfast is good. Shuttle service is on demand, and takes 5 minutes or so. Yet i haven't heard any planes... Very positive!

Was this review helpful? Yes
jimgibson7, General Manager at BEST WESTERN PLUS Pasco Inn & Suites, responded to this review

I appreciate your time to review my hotel & I am pleased you enjoyed our Breakfast. Thank you Jim Gibson General Manager More 

San Francisco
Top Contributor
147 reviews 147 reviews
42 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed October 17, 2012

After a two week road trip we were fortunate to stay in the best hotel near the end. The hotel is quiet, modern, convenient. and had excellent service. It had the best breakfast I have come across in a long time. The room was spacious and the housekeeping was impeccable. The beds were comfortable. The furniture was perfect. The wifi... More 

Was this review helpful? Yes
jimgibson7, General Manager at BEST WESTERN PLUS Pasco Inn & Suites, responded to this review

I appreciate your time to review my hotel & I am glad you enjoyed our Breakfast & our new wifi system. Thank you Jim Gibson General Manager More 

Senior Contributor
25 reviews 25 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 1, 2012 via mobile

My husband and I stayed here for a night before catching the plane the next day. We stayed in a guest room. It was very clean and restful. No noise of planes flying over. The room had a large flat screened TV, desk, microwave, small fridge, safe box, arm chair, small bench for sitting or placing suitcase on, small sink... More 

Was this review helpful? Yes
jimgibson7, General Manager at BEST WESTERN PLUS Pasco Inn & Suites, responded to this review

Thank you for your time to review our property. I am pleased you enjoyed your stay & was rested well before your flight. Jim Gibson General Manager More 

Missoula, Montana
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 30, 2012

What a beautiful hotel. Wonderful front desk staff. The pool and hot tub were clean and refreshing. The breakfast spread was very nice. Lots of choices. Waffles, pancakes, eggs, meats, biscuits and gravy, etc. There was even a eggs cooked your way station. I would stay here again and highly recommend it!!!

Was this review helpful? Yes 1
Skaterdad7, General Manager at BEST WESTERN PLUS Pasco Inn & Suites, responded to this review

Thank you for taking the time to review our Hotel. I have shared your comments with my staff. Jim Gibson General Manager More 

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Additional Information about BEST WESTERN PLUS Pasco Inn & Suites

Address: 2811 N 20th Avenue, Pasco, WA 99301-3396
Phone Number:
Location: United States > Washington > Tri-Cities > Pasco
Price Range (Based on Average Rates): $$
Number of rooms: 107
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Also Known As:
Best Western Pasco Hotel Pasco
Best Western Pasco Inn And Suites
Pasco Best Western

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