We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express & Suites

2.5 of 5 4525 Convention Place, Pasco, WA 99301
Hotel website
Hotel deals
Special Offer
Save 10-30%
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Certificate of Excellence 2014
Holiday Inn Express & Suites
Professional photos View all
Browse nearby
Write a Review

79 reviews from our community

Traveler rating
    43
    20
    6
    3
    7
See reviews for
14
7
10
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
  • All months
    (79)
  • Mar-May only
    (22)
  • Jun-Aug only
    (17)
  • Sep-Nov only
    (27)
  • Dec-Feb only
    (13)
All months
Everett, Washington
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We were traveling from the Seattle area as part of my daughter's soccer team. Very clean hotel, nice staff and very accommodating of us all the next day letting us have a late check out due to our soccer team's afternoon game time. The late checkout allowed the girls to relax. Would definitely stay here should we find ourselves back... More 

Was this review helpful? Yes 1
Seattle
Senior Contributor
32 reviews 32 reviews
32 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 5 weeks ago

My initial thought upon entering the room was I liked the layout and the space by the door that can be used by somebody not wanting to disturb a roommate sleeping. However, in the middle of the night I realized it would be much better if the bathroom was in the place where the kitchenette was because the bathroom and... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites, responded to this review

Dear BorisSWort, Thank you for writing a review about your recent stay with us. It’s nice to know that you liked the overall look and cleanliness of our hotel. However, we apologize for the noise of the air condioning unit and bathroom door that was a let down during your stay. Please be assured that all your feedback will be... More 

Miami Beach, Florida
Senior Contributor
33 reviews 33 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 6, 2014

Arrived here after a last minuted change in a trip and 4 flights in 24 hours and minimal sleep. They allowed early check in and gave me an upgraded room. A very nice start. When inquiring about the breakfast buffet I found I would be leaving each day before it was fully set up. They immediately offered to prepare a... More 

Was this review helpful? Yes
HIEPasco_Mgt, Director of Sales at Holiday Inn Express & Suites, responded to this review

Hello risitodeplata, We are glad that we were able to exceed your expectations and make your stay everything that it needed to be! More 

Orlando, Fl
Senior Contributor
45 reviews 45 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 29, 2014 via mobile

So I am really hard to please but all I really want is a really clean and safe place and a comfortable bed. I got that and much more!!! I have stayed at 2 other chains and ugh! Couldn't sleep in one it was so gross so only stayed 6 hours!!! But this HI Express was a delight. Breakfast varied... More 

Was this review helpful? Yes
HIEPasco_Mgt, Director of Sales at Holiday Inn Express & Suites, responded to this review

Hello CFL Visitor! I am so happy that we were able to exceed your expectations! The best critic is a tough critic so I am glad you chose to give us a try, see you next time! More 

Everett, Washington
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 16, 2014

This hotel exceeded our expectations. The lobby was large and welcoming. All the staff was nice and helpful. Our room was large and included a bar sink, refrigerator, microwave, and coffee maker. There were also dishes, which was a nice addition to the room. We were also pleased that the breakfast room was large with plenty of tables, so everyone... More 

Was this review helpful? Yes
HIEPasco_Mgt, Director of Sales at Holiday Inn Express & Suites, responded to this review

Hello Travellady724! Thank you so much for your kind review, we strive to be the best and make sure we wow people so thank you for letting us know that we wowed you! More 

Seattle, Washington
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 12, 2014 via mobile

Courtyard by Marriott is where we usually stay but we thought we would try this place because of the location in relation to a friend we are visiting. We reserved the "Executive Suite". Upon entering it was obvious nothing was different from the regular rooms except a large desk takes the place of the couch. We turned on the TV... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites, responded to this review

Dear RAGS702, Thank you for taking the time to provide feedback on your stay. It is unfortunate the layout of the room prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you... More 

Los Angeles, California
Senior Contributor
42 reviews 42 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed June 15, 2014

Ok, well I stayed here cause our company was having a meeting here so I was at the mercy of the meeting location... I must say Holiday inn's are sometimes hit or miss and this one didn't disappoint me.. Staff was friendly, place was clean, my room was clean, they even went out their way and got me a shuttle... More 

Was this review helpful? Yes 1
HIEPasco_Mgt, Director of Sales at Holiday Inn Express & Suites, responded to this review

Hi Jose G! I am glad that you had a great experience at our hotel while in town! We work our hardest to make all of our guests feel special and I am glad we were able to do that for you! Our shuttle does have hours and limitations but we always try to accommodate everyone's schedule and need. As... More 

The Woodlands, Texas
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed May 28, 2014

This hotel has spacious suites with a good work space. and a good location near a Fresh Market and restaurants. There is a free shuttle service to nearby locations and the airport. The gym is very good for a hotel gym, with modern, upper level equipment and free weights. Breakfast is your standard Holiday Inn Express Breakfast, but at least... More 

Was this review helpful? Yes 2
HIEPasco_Mgt, Director of Sales at Holiday Inn Express & Suites, responded to this review

Hello txcrusr, Thank you for your kind words. We are glad that we were able to exceed your expectations. My Staff works extremely hard to make sure every guest enjoys their stay and your words show that the hard work pays off. Thank you for understanding about the sports teams, extra work goes into ensuring we get the very best... More 

Seattle
Top Contributor
124 reviews 124 reviews
49 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed May 28, 2014

A very nice location. Clean, organized, friendly staff and a good location right off the highway. I stayed at a Marriott property while here on business but the meeting was located at this hotel and suite location. I would recommend for any medium sized meeting.

Was this review helpful? Yes 2
HIEPasco_Mgt, Director of Sales at Holiday Inn Express & Suites, responded to this review

Hello BothellEnglandLover, Thank you for hosting your meeting here, it was a pleasure making sure everything went great for you while you were here. Next time you are in town give the hotel a try and we will amaze you again! Thanks! More 

Paradise Valley, Arizona
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed April 30, 2014

We stayed there on April 11 and 12. This hotel caters to youth sports teams. During our stay the place was overrun with young girls (8-14) that did not have adequate supervision. They ran up and down the halls, yelling and pounding on each other's doors. They rode the elevators as a source of entertainment and would not get off... More 

Was this review helpful? Yes 1
HIEPasco_Mgt, Manager at Holiday Inn Express & Suites, responded to this review

Hello R Sam C, As we discussed on the phone before you wrote this review, this was a very busy weekend in the Tri-Cities due to the NSA Ice Breaker Softball Tournament which brought in 183 girls softball teams ranging in age from 9 years old to 18 years old. We do not just cater to youth sports teams, we... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Holiday Inn Express & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express & Suites

Address: 4525 Convention Place, Pasco, WA 99301
Phone Number:
Location: United States > Washington > Tri-Cities > Pasco
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites 2.5*
Number of rooms: 85
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, IHG, Orbitz, Hotels.com, Priceline, Despegar.com, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your Holiday Inn Express & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express And Suites
Holiday Inn Express Hotel Pasco
Holiday Inn Pasco
Holiday Inn Express Pasco
Pasco Holiday Inn

23 photos of this hotel

Management photos: Courtesy of the property manager

Viewed
All management photos (23)
Viewed
Room/suite (10)
Viewed
Dining (2)
Viewed
Business center/function rooms (3)
Viewed
Hotel & grounds (5)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay