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All 10 Pasco hotels

Holiday Inn Express & Suites

2.5 of 5 Hotel   |   4525 Convention Place, Pasco, WA 99301
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Ranked #3 of 10 Hotels in Pasco
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
risitodeplata Miami Beach, Florida
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77 reviews from our community

Traveler rating
    42
    20
    5
    3
    7
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12
7
10
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Miami Beach, Florida
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Arrived here after a last minuted change in a trip and 4 flights in 24 hours and minimal sleep. They allowed early check in and gave me an upgraded room. A very nice start. When inquiring about the breakfast buffet I found I would be leaving each day before it was fully set up. They immediately offered to prepare a... More

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Orlando, Fl
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 29, 2014

So I am really hard to please but all I really want is a really clean and safe place and a comfortable bed. I got that and much more!!! I have stayed at 2 other chains and ugh! Couldn't sleep in one it was so gross so only stayed 6 hours!!! But this HI Express was a delight. Breakfast varied... More

Was this review helpful? Yes
HIEPasco_Mgt, Director of Sales at Holiday Inn Express & Suites, responded to this review

Hello CFL Visitor! I am so happy that we were able to exceed your expectations! The best critic is a tough critic so I am glad you chose to give us a try, see you next time! More

Everett, Washington
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 16, 2014

This hotel exceeded our expectations. The lobby was large and welcoming. All the staff was nice and helpful. Our room was large and included a bar sink, refrigerator, microwave, and coffee maker. There were also dishes, which was a nice addition to the room. We were also pleased that the breakfast room was large with plenty of tables, so everyone... More

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HIEPasco_Mgt, Director of Sales at Holiday Inn Express & Suites, responded to this review

Hello Travellady724! Thank you so much for your kind review, we strive to be the best and make sure we wow people so thank you for letting us know that we wowed you! More

Seattle, Washington
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 12, 2014

Courtyard by Marriott is where we usually stay but we thought we would try this place because of the location in relation to a friend we are visiting. We reserved the "Executive Suite". Upon entering it was obvious nothing was different from the regular rooms except a large desk takes the place of the couch. We turned on the TV... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites, responded to this review

Dear RAGS702, Thank you for taking the time to provide feedback on your stay. It is unfortunate the layout of the room prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you... More

Los Angeles, California
Senior Contributor
40 reviews 40 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed June 15, 2014

Ok, well I stayed here cause our company was having a meeting here so I was at the mercy of the meeting location... I must say Holiday inn's are sometimes hit or miss and this one didn't disappoint me.. Staff was friendly, place was clean, my room was clean, they even went out their way and got me a shuttle... More

Was this review helpful? Yes 1
HIEPasco_Mgt, Director of Sales at Holiday Inn Express & Suites, responded to this review

Hi Jose G! I am glad that you had a great experience at our hotel while in town! We work our hardest to make all of our guests feel special and I am glad we were able to do that for you! Our shuttle does have hours and limitations but we always try to accommodate everyone's schedule and need. As... More

The Woodlands, Texas
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed May 28, 2014

This hotel has spacious suites with a good work space. and a good location near a Fresh Market and restaurants. There is a free shuttle service to nearby locations and the airport. The gym is very good for a hotel gym, with modern, upper level equipment and free weights. Breakfast is your standard Holiday Inn Express Breakfast, but at least... More

Was this review helpful? Yes 2
HIEPasco_Mgt, Director of Sales at Holiday Inn Express & Suites, responded to this review

Hello txcrusr, Thank you for your kind words. We are glad that we were able to exceed your expectations. My Staff works extremely hard to make sure every guest enjoys their stay and your words show that the hard work pays off. Thank you for understanding about the sports teams, extra work goes into ensuring we get the very best... More

Seattle
Top Contributor
118 reviews 118 reviews
45 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed May 28, 2014

A very nice location. Clean, organized, friendly staff and a good location right off the highway. I stayed at a Marriott property while here on business but the meeting was located at this hotel and suite location. I would recommend for any medium sized meeting.

Was this review helpful? Yes 2
HIEPasco_Mgt, Director of Sales at Holiday Inn Express & Suites, responded to this review

Hello BothellEnglandLover, Thank you for hosting your meeting here, it was a pleasure making sure everything went great for you while you were here. Next time you are in town give the hotel a try and we will amaze you again! Thanks! More

Paradise Valley, Arizona
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed April 30, 2014

We stayed there on April 11 and 12. This hotel caters to youth sports teams. During our stay the place was overrun with young girls (8-14) that did not have adequate supervision. They ran up and down the halls, yelling and pounding on each other's doors. They rode the elevators as a source of entertainment and would not get off... More

Was this review helpful? Yes 1
HIEPasco_Mgt, Manager at Holiday Inn Express & Suites, responded to this review

Hello R Sam C, As we discussed on the phone before you wrote this review, this was a very busy weekend in the Tri-Cities due to the NSA Ice Breaker Softball Tournament which brought in 183 girls softball teams ranging in age from 9 years old to 18 years old. We do not just cater to youth sports teams, we... More

Top Contributor
124 reviews 124 reviews
28 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed April 12, 2014

The staff at check in and check out were very courteous and helpful. The room was clean and comfortable. I had a king suite. Good workspace and a place to lounge. Breakfast was fairly standard for holiday inn express. Location is easy and there are a lot if shopping and dining options nearby.

Was this review helpful? Yes 2
HIEPasco_Mgt, Director of Sales at Holiday Inn Express & Suites, responded to this review

Hello TheGapper, Thank you for taking the time to review our hotel. I am glad that we were able to meet all of your needs and look forward to taking care of you on our future stays as well. More

Walla Walla, Washington
Contributor
14 reviews 14 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed February 17, 2014

I debated whether to write this review at all. The staff themselves was great, they were preparing for their Christmas party but were all in very good spirits. They accommodated my early check in, and were nothing but professional. So why the rating? Well, I was in town for business but I also had my GF celebrating a special occasion.... More

Was this review helpful? Yes 1
HIEPasco_Mgt, Front Office Manager at Holiday Inn Express & Suites, responded to this review

Hello Josh H, We greatly appreciate you sending us your feedback about your recent visit with us! While we are happy that our staff were able to make a good impression with you...we wish we would could have provided a better experience for you with our rooms as well. The particular room you reserved is more for our business traveler... More

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Additional Information about Holiday Inn Express & Suites

Address: 4525 Convention Place, Pasco, WA 99301
Phone Number:
Location: United States > Washington > Tri-Cities > Pasco
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites 2.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel Pasco
Holiday Inn Express And Suites
Holiday Inn Pasco
Holiday Inn Express Pasco
Pasco Holiday Inn

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