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All 9 Pasco hotels

Holiday Inn Express & Suites

2.5 of 5 Hotel   |   4525 Convention Place, Pasco, WA 99301
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84%
Ranked #3 of 9 hotels in Pasco
Certificate of Excellence 2013
A recent review
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69 people have reviewed this hotel

Traveler rating
    37
    19
    5
    2
    6
See reviews for
11
6
9
39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Top Contributor
77 reviews 77 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The staff at check in and check out were very courteous and helpful. The room was clean and comfortable. I had a king suite. Good workspace and a place to lounge. Breakfast was fairly standard for holiday inn express. Location is easy and there are a lot if shopping and dining options nearby.

Was this review helpful? Yes
HIEPasco_Mgt, Director of Sales at Holiday Inn Express & Suites, responded to this review

Hello TheGapper, Thank you for taking the time to review our hotel. I am glad that we were able to meet all of your needs and look forward to taking care of you on our future stays as well. More

Walla Walla, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 17, 2014

I debated whether to write this review at all. The staff themselves was great, they were preparing for their Christmas party but were all in very good spirits. They accommodated my early check in, and were nothing but professional. So why the rating? Well, I was in town for business but I also had my GF celebrating a special occasion.... More

Was this review helpful? Yes 1
HIEPasco_Mgt, Front Office Manager at Holiday Inn Express & Suites, responded to this review

Hello Josh H, We greatly appreciate you sending us your feedback about your recent visit with us! While we are happy that our staff were able to make a good impression with you...we wish we would could have provided a better experience for you with our rooms as well. The particular room you reserved is more for our business traveler... More

Fayetteville, Arkansas
Senior Contributor
37 reviews 37 reviews
37 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 10, 2014

Good, clean HIE. I don't believe it's fair to say this is a typical HIE. They are not all the same. This is a very good one. Breakfast was ready before 6 am which is a huge bonus. I travel to this area often and hotels here book early. Which I'm sure is the reason for the price. But this... More

Was this review helpful? Yes
HIEPasco_Mgt, Front Office Manager at Holiday Inn Express & Suites, responded to this review

Greetings dcbone27! I am so excited that you were able to have a good time here at our hotel! We have try tried our best to improve the service and hotel quality overall and hope we can continue to take care of you in the future. Anytime you need a place to stay please don't hesitate to call us as... More

Murray, Utah
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 7, 2013

What a fantastic Hotel Host. He was VERY accommodating to my needs and more than helpful with each request that I had. I was upgraded to a very nice room that had all the amenities I needed. Very clean hotel and was as close to home as I could have felt even though I was 1,000 miles away. It makes... More

Was this review helpful? Yes 1
HIEPasco_Mgt, Front Office at Holiday Inn Express & Suites, responded to this review

Hello skylerbaird, Thank you for your review! We are excited to hear you enjoyed your stay and that our team took good care of you! Please don't hesitate to let us know if you need anything in the future as we would be delighted to assist. You are always welcome and we look forward to seeing you on the next... More

Lake Mary, Florida, USA
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 18, 2013

It is a little expensive, So I try to take advantage of the good breakfast and hot tub/inside pool. But I have stayed at a least expensive hotel In the area which made me come here for this trip. You get what you pay for. Staff is nice and cleaning service is wonderful. Very clean hotel. Spacious rooms that are... More

Was this review helpful? Yes 1
HIEPasco_Mgt, Director of Sales at Holiday Inn Express & Suites, responded to this review

Hello optionsjb, thank you for your kind review! I am glad that when you are in town that you have chosen to frequent our hotel and that you take advantage of most of our great amenities! See you on your next trip to the Tri-Cities! More

Lake Ozark, Missouri
Top Contributor
116 reviews 116 reviews
25 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed November 7, 2013

I don't know why my room cost north of $130/night. Maybe all the hotels in the area are pricey, but I thought the area would be less expensive. Nice rooms; typical HIE. Clean & comfortable, but nothing extraordinary.

Was this review helpful? Yes 1
HIEPasco_Mgt, Director of Sales at Holiday Inn Express & Suites, responded to this review

Hello bassn386! Thank you for your kind review of our hotel, we are glad that you enjoyed your stay while you were in Pasco, WA. Our rate is very competitive to other hotels in the area that have the same amenities that we offer. Next time you are visiting the area let us make your stay extraordinary! More

Florida, Uruguay
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 25, 2013

We returned from living in South America for over two years and needed a quiet place to stay. We checked out the HI Express in Pasco, because we've stayed in them in several different cities, and found the one in Pasco to be no exception. The hotel is clean, the staff is friendly, (Thanks Willie) and we even got a... More

Was this review helpful? Yes 1
HIEPasco_Mgt, Director of Sales at Holiday Inn Express & Suites, responded to this review

Hello JeffUru, We are really glad that you enjoyed your stay during your time in Pasco, WA. Thank you for your wonderful comments in regards to our property and staff. We really enjoyed serving you and your wife while you were here and are looking forward to your next stay with us! More

Salt Lake City, Utah
Senior Contributor
28 reviews 28 reviews
26 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 21, 2013

Staff was on the ball and was ready for me and my scheduled meeting. Room was great and the meeting room was very well done. Breakfast was really good and above average. Hotel is well locate near many services and the freeway. Would come back.

Was this review helpful? Yes 1
HIEPasco_Mgt, Director of Sales at Holiday Inn Express & Suites, responded to this review

Hello Captainsmegma, Thank you for choosing our hotel for your sleeping and meeting needs while you were in Pasco, WA. We are very happy that we were able to exceed your expectations while you were here, we are looking forward to accommodating all of your needs next time you are in town! More

Tallulah
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 2, 2013

I really liked my stay here at the Holiday Inn in Pasco. Very clean rooms, good breakfast. There is plenty of stuff to do around this hotel.Great place. Great room for the price. I have stayed at a Holiday Inn but will definitely stay again.

Was this review helpful? Yes 1
HIEPasco_Mgt, Manager at Holiday Inn Express & Suites, responded to this review

Markita W-We are delighted you enjoyed your stay with us and thank you for the feedback! We take pride in making sure our rooms are comfortable so everyone feels at home. We are glad to hear that you enjoyed our great breakfast too. We look forward to seeing you again very soon! More

Kent, WA
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 27, 2013

We attended a trade show and the rooms were fantastic! They were very clean and spacious and I loved the layout of the room. Also thought the breakfast was outstanding with a variety of foods to chose from.

Was this review helpful? Yes 1
HIEPasco_Mgt, Manager at Holiday Inn Express & Suites, responded to this review

Andries B- Thank you for sharing your feedback on our hotel! We are glad to hear that you enjoyed your overall stay with us and hope to see you next time you come to visit Pasco. More

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Additional Information about Holiday Inn Express & Suites

Also Known As:
Holiday Inn Express Hotel
Holiday Inn Express Hotel Pasco
Holiday Inn Express And Suites
Holiday Inn Pasco
Holiday Inn Express Pasco
Pasco Holiday Inn
Address: 4525 Convention Place, Pasco, WA 99301
Phone Number:
Location: United States > Washington > Tri-Cities > Pasco
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 9 hotels in Pasco
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites 2.5*
Official Description (provided by the hotel):
Welcome - Holiday Inn Express hotel in Pasco, WA boasts excellent facilities. Welcome to our choice Holiday Inn Express Hotel & Suites in Pasco, WA accommodations near the Tri-Cities Airport, located just 3 miles from our Pasco, Washington hotel. Vacationing families will love staying at our Tri-Cities, WA hotel, located just off I-182 in Washington's famous wine region. This all-suite Pasco hotel is convenient to many local attractions, including the CREHST Museum, the Pasco Soccer and Softball Complex, numerous wineries and beautiful golf courses. Other nearby activities include boating on the Columbia and Snake Rivers, the Saddle Mountain National Wildlife Refuge and shopping at the Broadmoor Park Outlet Mall.Business travelers will be impressed by the convenience of our accommodations near the Tri-Cities Airport. Situated next to the Trade Recreation Agriculture Center (TRAC), our hotel is the perfect place to stay when you are having an event. We offer easy access to several local companies, such as Tyson Foods, Lockheed Martin, ConAgra Foods and Lamb Weston. In addition, we provide a business center with fax, copy, print services, a computer with free high-speed, wireless Internet access, so you can stay in touch on the road. While you are staying at our Tri-Cities, WA all-suite hotel, enjoy amenities including an indoor pool with spa, a 24-hour fitness center and our free hot breakfast bar. Book your reservation and save. ... more   less 
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