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All 9 Pasco hotels

Holiday Inn Express & Suites

2.5 of 5 Hotel   |   4525 Convention Place, Pasco, WA 99301
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82%
Ranked #4 of 9 hotels in Pasco
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed June 15, 2014
Jose G Los Angeles, California
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  • Reviews (74)
  • Photos (22)
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  • Room tips (17)
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74 people have reviewed this hotel

Traveler rating
    39
    20
    5
    3
    7
See reviews for
12
6
10
41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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English first
Seattle, Washington
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Courtyard by Marriott is where we usually stay but we thought we would try this place because of the location in relation to a friend we are visiting. We reserved the "Executive Suite". Upon entering it was obvious nothing was different from the regular rooms except a large desk takes the place of the couch. We turned on the TV... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites, responded to this review

Dear RAGS702, Thank you for taking the time to provide feedback on your stay. It is unfortunate the layout of the room prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you... More

Los Angeles, California
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 15, 2014

Ok, well I stayed here cause our company was having a meeting here so I was at the mercy of the meeting location... I must say Holiday inn's are sometimes hit or miss and this one didn't disappoint me.. Staff was friendly, place was clean, my room was clean, they even went out their way and got me a shuttle... More

Was this review helpful? Yes 1
HIEPasco_Mgt, Director of Sales at Holiday Inn Express & Suites, responded to this review

Hi Jose G! I am glad that you had a great experience at our hotel while in town! We work our hardest to make all of our guests feel special and I am glad we were able to do that for you! Our shuttle does have hours and limitations but we always try to accommodate everyone's schedule and need. As... More

The Woodlands, Texas
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed May 28, 2014

This hotel has spacious suites with a good work space. and a good location near a Fresh Market and restaurants. There is a free shuttle service to nearby locations and the airport. The gym is very good for a hotel gym, with modern, upper level equipment and free weights. Breakfast is your standard Holiday Inn Express Breakfast, but at least... More

Was this review helpful? Yes 2
HIEPasco_Mgt, Director of Sales at Holiday Inn Express & Suites, responded to this review

Hello txcrusr, Thank you for your kind words. We are glad that we were able to exceed your expectations. My Staff works extremely hard to make sure every guest enjoys their stay and your words show that the hard work pays off. Thank you for understanding about the sports teams, extra work goes into ensuring we get the very best... More

Seattle
Top Contributor
95 reviews 95 reviews
39 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed May 28, 2014

A very nice location. Clean, organized, friendly staff and a good location right off the highway. I stayed at a Marriott property while here on business but the meeting was located at this hotel and suite location. I would recommend for any medium sized meeting.

Was this review helpful? Yes 2
HIEPasco_Mgt, Director of Sales at Holiday Inn Express & Suites, responded to this review

Hello BothellEnglandLover, Thank you for hosting your meeting here, it was a pleasure making sure everything went great for you while you were here. Next time you are in town give the hotel a try and we will amaze you again! Thanks! More

2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 30, 2014

We stayed there on April 11 and 12. This hotel caters to youth sports teams. During our stay the place was overrun with young girls (8-14) that did not have adequate supervision. They ran up and down the halls, yelling and pounding on each other's doors. They rode the elevators as a source of entertainment and would not get off... More

Was this review helpful? Yes 1
HIEPasco_Mgt, Manager at Holiday Inn Express & Suites, responded to this review

Hello R Sam C, As we discussed on the phone before you wrote this review, this was a very busy weekend in the Tri-Cities due to the NSA Ice Breaker Softball Tournament which brought in 183 girls softball teams ranging in age from 9 years old to 18 years old. We do not just cater to youth sports teams, we... More

Top Contributor
99 reviews 99 reviews
24 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed April 12, 2014

The staff at check in and check out were very courteous and helpful. The room was clean and comfortable. I had a king suite. Good workspace and a place to lounge. Breakfast was fairly standard for holiday inn express. Location is easy and there are a lot if shopping and dining options nearby.

Was this review helpful? Yes 2
HIEPasco_Mgt, Director of Sales at Holiday Inn Express & Suites, responded to this review

Hello TheGapper, Thank you for taking the time to review our hotel. I am glad that we were able to meet all of your needs and look forward to taking care of you on our future stays as well. More

Walla Walla, Washington
Contributor
12 reviews 12 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed February 17, 2014

I debated whether to write this review at all. The staff themselves was great, they were preparing for their Christmas party but were all in very good spirits. They accommodated my early check in, and were nothing but professional. So why the rating? Well, I was in town for business but I also had my GF celebrating a special occasion.... More

Was this review helpful? Yes 1
HIEPasco_Mgt, Front Office Manager at Holiday Inn Express & Suites, responded to this review

Hello Josh H, We greatly appreciate you sending us your feedback about your recent visit with us! While we are happy that our staff were able to make a good impression with you...we wish we would could have provided a better experience for you with our rooms as well. The particular room you reserved is more for our business traveler... More

Fayetteville, Arkansas
Senior Contributor
40 reviews 40 reviews
40 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 10, 2014

Good, clean HIE. I don't believe it's fair to say this is a typical HIE. They are not all the same. This is a very good one. Breakfast was ready before 6 am which is a huge bonus. I travel to this area often and hotels here book early. Which I'm sure is the reason for the price. But this... More

Was this review helpful? Yes 2
HIEPasco_Mgt, Front Office Manager at Holiday Inn Express & Suites, responded to this review

Greetings dcbone27! I am so excited that you were able to have a good time here at our hotel! We have try tried our best to improve the service and hotel quality overall and hope we can continue to take care of you in the future. Anytime you need a place to stay please don't hesitate to call us as... More

Murray, Utah
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 7, 2013

What a fantastic Hotel Host. He was VERY accommodating to my needs and more than helpful with each request that I had. I was upgraded to a very nice room that had all the amenities I needed. Very clean hotel and was as close to home as I could have felt even though I was 1,000 miles away. It makes... More

Was this review helpful? Yes 2
HIEPasco_Mgt, Front Office at Holiday Inn Express & Suites, responded to this review

Hello skylerbaird, Thank you for your review! We are excited to hear you enjoyed your stay and that our team took good care of you! Please don't hesitate to let us know if you need anything in the future as we would be delighted to assist. You are always welcome and we look forward to seeing you on the next... More

Lake Mary, Florida, USA
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 18, 2013

It is a little expensive, So I try to take advantage of the good breakfast and hot tub/inside pool. But I have stayed at a least expensive hotel In the area which made me come here for this trip. You get what you pay for. Staff is nice and cleaning service is wonderful. Very clean hotel. Spacious rooms that are... More

Was this review helpful? Yes 1
HIEPasco_Mgt, Director of Sales at Holiday Inn Express & Suites, responded to this review

Hello optionsjb, thank you for your kind review! I am glad that when you are in town that you have chosen to frequent our hotel and that you take advantage of most of our great amenities! See you on your next trip to the Tri-Cities! More

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Additional Information about Holiday Inn Express & Suites

Address: 4525 Convention Place, Pasco, WA 99301
Phone Number:
Location: United States > Washington > Tri-Cities > Pasco
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites 2.5*
Reservation Options:
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Also Known As:
Holiday Inn Express And Suites
Holiday Inn Express Hotel Pasco
Holiday Inn Pasco
Holiday Inn Express Pasco
Pasco Holiday Inn

22 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (10)
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Dining (2)
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Hotel & grounds (5)
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Other (6)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Welcome - Holiday Inn Express hotel in Pasco, WA boasts excellent facilities. Welcome to our choice Holiday Inn Express Hotel & Suites in Pasco, WA accommodations near the Tri-Cities Airport, located just 3 miles from our Pasco, Washington hotel. Vacationing families will love staying at our Tri-Cities, WA hotel, located just off I-182 in Washington's famous wine region. This all-suite Pasco hotel is convenient to many local attractions, including the CREHST Museum, the Pasco Soccer and Softball Complex, numerous wineries and beautiful golf courses. Other nearby activities include boating on the Columbia and Snake Rivers, the Saddle Mountain National Wildlife Refuge and shopping at the Broadmoor Park Outlet Mall.Business travelers will be impressed by the convenience of our accommodations near the Tri-Cities Airport. Situated next to the Trade Recreation Agriculture Center (TRAC), our hotel is the perfect place to stay when you are having an event. We offer easy access to several local companies, such as Tyson Foods, Lockheed Martin, ConAgra Foods and Lamb Weston. In addition, we provide a business center with fax, copy, print services, a computer with free high-speed, wireless Internet access, so you can stay in touch on the road. While you are staying at our Tri-Cities, WA all-suite hotel, enjoy amenities including an indoor pool with spa, a 24-hour fitness center and our free hot breakfast bar. Book your reservation and save. ... more   less 
Number of rooms
85

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