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Holiday Inn Express & Suites

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4525 Convention Place, Pasco, WA 99301
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Holiday Inn Express & Suites
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85 Reviews from our TripAdvisor Community

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Traveler rating
    46
    22
    7
    3
    7
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16
9
10
43
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Belmont, California
Level Contributor
77 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is a very nice hotel and the staff is so accomadating. Kudos to Madison who when out of her way while also training a new girl to make sure everything was perfect for us. The management is very lucky to have Madison training as if her trainees are have as good as she, they will get all compliments and... More 

Was this review helpful? Yes
Missoula, MT
Level Contributor
45 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great customer service, along with very nice and spacious rooms. The rooms we reserved (3) had basically a mini kitchen, with fridge, table, microwave and more. The King Room Suite we stayed in had a nice sitting area and also a desk area to work at. Outstanding use of space. Very clean, bed was very comfortable. Cooling/heating easily controlled. Breakfast... More 

Was this review helpful? Yes 1
Washington
Level Contributor
51 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This was a really clean hotel and the staff were super friendly plus they have a great free breakfast in the morning. The only negative is the beds were super uncomfortable and the bedding was also not great. I would say they probably have the least expensive mattress and sheets that you can put in a hotel. I had to... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites, responded to this review

Dear tiffx1, Thank you for staying with us and providing us your valuable feedback. We are pleased to read that you have regarded our hotel to be clean, breakfast to be great and staff super friendly. On the other hand, we truly regret the overall disappointment you may have had especially with the uncomfortable bed. Your feedback is highly appreciated... More 

Portland, Oregon
Level Contributor
61 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed May 29, 2015

We stayed at the Holiday Inn Express Hotel and Suites in Pasco over the May Memorial day weekend for two nights attending a family wedding in the area. Booking - Booked through the Priority Club/IHG website using IHG Rewards Location - very conveniently right off Hwy 182 next to the TRAC Center - very visible from the highway. Check-in -... More 

Was this review helpful? Yes 2
USA
Level Contributor
210 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed May 15, 2015

Have stayed here for two weeks in the past few months. Everything about this hotel is top notch. Great rooms and facilities and the staff is very attentive. Breakfast was very good and always plenty there. Highly recommend this for access to the Tri-Cities.

Was this review helpful? Yes 2
Portland, Oregon
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 13, 2015

If you are doing anything around the Trac complex, this is where you want to be. The hotel is right across the street from the ball fields. The room was plenty large enough and clean. The staff was great and a better than average free breakfast.

Was this review helpful? Yes 3
Everett, Washington
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 9, 2015

We were traveling from the Seattle area as part of my daughter's soccer team. Very clean hotel, nice staff and very accommodating of us all the next day letting us have a late check out due to our soccer team's afternoon game time. The late checkout allowed the girls to relax. Would definitely stay here should we find ourselves back... More 

Was this review helpful? Yes 3
Seattle
Level Contributor
33 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed January 29, 2015

My initial thought upon entering the room was I liked the layout and the space by the door that can be used by somebody not wanting to disturb a roommate sleeping. However, in the middle of the night I realized it would be much better if the bathroom was in the place where the kitchenette was because the bathroom and... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites, responded to this review

Dear BorisSWort, Thank you for writing a review about your recent stay with us. It’s nice to know that you liked the overall look and cleanliness of our hotel. However, we apologize for the noise of the air condioning unit and bathroom door that was a let down during your stay. Please be assured that all your feedback will be... More 

Miami Beach, Florida
Level Contributor
35 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed November 6, 2014

Arrived here after a last minuted change in a trip and 4 flights in 24 hours and minimal sleep. They allowed early check in and gave me an upgraded room. A very nice start. When inquiring about the breakfast buffet I found I would be leaving each day before it was fully set up. They immediately offered to prepare a... More 

Was this review helpful? Yes 1
HIEPasco_Mgt, Director of Sales at Holiday Inn Express & Suites, responded to this review

Hello risitodeplata, We are glad that we were able to exceed your expectations and make your stay everything that it needed to be! More 

Orlando, Fl
Level Contributor
54 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed September 29, 2014 via mobile

So I am really hard to please but all I really want is a really clean and safe place and a comfortable bed. I got that and much more!!! I have stayed at 2 other chains and ugh! Couldn't sleep in one it was so gross so only stayed 6 hours!!! But this HI Express was a delight. Breakfast varied... More 

Was this review helpful? Yes 1
HIEPasco_Mgt, Director of Sales at Holiday Inn Express & Suites, responded to this review

Hello CFL Visitor! I am so happy that we were able to exceed your expectations! The best critic is a tough critic so I am glad you chose to give us a try, see you next time! More 

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24 photos of this hotel

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Dining (2)
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Pool/beach area (1)
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Other (3)
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