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Red Lion Hotel Pasco

2525 North 20th Ave, Pasco, WA 99301 (Formerly Doubletree)
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Red Lion Hotel Pasco
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Red Lion Hotel Pasco
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244 reviews from our community

Traveler rating
    76
    68
    49
    32
    19
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46
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109
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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1 review
1 of 5 stars Reviewed 6 days ago NEW via mobile

We had 7 people an room for two nite for work.one of the guy forgot his coverall in the room.so I call the lost and found the next morning at 10 am. We stop by to pick it up at 5pm in after noon..they had 7 hours to go an get it and the manager made us wait for another... More 

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monhamme, General Manager at Red Lion Hotel Pasco, responded to this review

I am so sorry that you had to wait an hour for us to access the lost and found! As we keep these items secured for our guests it can be difficult to access after hours. I will work with my housekeeping team to get clear details on when a guest expects to return for pickup so that they can... More 

Pasco, Washington
2 reviews
1 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel as our event was book here. The room was really bad. There was old, moldy, really-really smelly food in the refrigerator. We called the front desk for housekeeping and hours later they still had not come. We put the container in the hallway and it was still there at 1 am. The smell remained for... More 

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monhamme, General Manager at Red Lion Hotel Pasco, responded to this review

I am so sorry that we did not meet your expectations during your visit a couple month ago! As I am not aware of the exact location of this guestroom, we will ask that all staff keep a look out to make sure that this was corrected so that future guests are not impacted! I am very happy to report... More 

Travelers are raving about these Pasco hotels

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 of 5 stars Reviewed 4 weeks ago via mobile

The rooms are nice. The people are okay. Not the friendliest. The reason for the adverse score is the internet is basically non-existent. If you are traveling for business I recommend picking another hotel in the area.

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monhamme, General Manager at Red Lion Hotel Pasco, responded to this review

We will send someone out immediately to test the Wi-Fi in all areas, I am sorry that you encountered any problems with this during your recent visit! More 

Vancouver, Washington
Senior Contributor
36 reviews 36 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here for one night. The room was clean, the front desk staff was pleasant and helpful. The room was quiet and the heat and air conditioning worked. The college is right across the street and the airport is 1/2 mile away. There is a coffee drive through in the parking lot.

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monhamme, General Manager at Red Lion Hotel Pasco, responded to this review

As we are only 2 blocks away from the Pasco airport and directly across the street from the Columbia Basin College, I can see why our location would be the perfect fit for your travel needs! More 

Seattle, Washington
Top Contributor
94 reviews 94 reviews
35 hotel reviews
122 helpful votes 122 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is dated and worn, with updates really only for the veneer (fresh wallpaper, etc.) It was clean, though, and quiet despite a unique layout of rooms clustered in circles around an open shaft, which I expected funnel noise to every floor. Check in was fine - although my room was not ready on time and the promised call... More 

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monhamme, General Manager at Red Lion Hotel Pasco, responded to this review

Thank you very much for the valuable feedback! We will make sure to share your comments with our staff for improvement where needed. I am very happy to report that we are about to start a major renovation at our location, and I look forward to hearing about your future impressions! More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 15, 2015 via mobile

The staff here was condescending at times. Room service out of three full days was only serviced once. And when they did come it was late afternoon, around 3:00-4:00. Far too late. When waiting at the hotel resturaunt/bar, was ignored at the front sitting area for 20 min, even though there were very few patrons. Would not recommend.

Was this review helpful? Yes 1
monhamme, General Manager at Red Lion Hotel Pasco, responded to this review

I am so sorry to hear that you had these challenges during your recent visit to our location! I appreciate your taking the time to let us know that this occurred so that we can address this with our staff in general! I trust that you will feel a difference upon your return! More 

Lewiston, Idaho
Top Contributor
80 reviews 80 reviews
26 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed March 31, 2015

I was originally placed in a King Plus room (basically, this is a corner room that has upgraded bathroom amenities with more room and more windows.) However, the cooling system was not cooling properly, and the thermometer showed my room at 78 degrees F. I called the front desk, and the maintenance man was there w/in 10 min (it's a... More 

Was this review helpful? Yes 1
monhamme, General Manager at Red Lion Hotel Pasco, responded to this review

I am very pleased to hear that my staff did such a great job responding to your needs during your recent visit! Thank you! More 

Salem, Oregon
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed March 27, 2015

We've stayed here before at Radcon and been very happy, but not this time. I think housekeeping took the weekend off. Our family of four tends to lose track of towels and drinking glasses when we are sharing a room, so replacing these items is critical. Unfortunately we never saw housekeeping. We weren't the only ones. The poor girl at... More 

Was this review helpful? Yes 1
monhamme, General Manager at Red Lion Hotel Pasco, responded to this review

Thank you for the feedback! As there are hundreds of people thru the restaurant during your event I know that it can be a challenge and we are always looking for ways to improve on our performance, so I will share your comments with my team! We do keep towels available at the desk due to the larger than normal... More 

Grants Pass, Oregon
Contributor
20 reviews 20 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 25, 2015 via mobile

Check-in went smoothly and the hotel is easy to get to from the freeway. As stated by others is is a large hotel and it takes a little walking to figure out the layout. The hotel is fine, but 2 nights in a row my room keys did not work. As stated in previous posts, it seems to be an... More 

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monhamme, General Manager at Red Lion Hotel Pasco, responded to this review

I am very pleased that you found the hotel clean and quiet:) While it is hard to determine what caused your keys to stop functioning during your stay, I will make sure to cover this with our front office staff to ensure that coding is being done properly! More 

Missoula, Montana
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 24, 2015

The room was musty smelling and only 1 light in the main portion of the room worked. The door wouldn't close without a full slam in either direction. If you didn't slam it, it would look mostly closed but still be open. Returned to room on second day to find door open and nobody around but it was obvious that... More 

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monhamme, General Manager at Red Lion Hotel Pasco, responded to this review

Thank you for alerting us to this! While I am not familiar with this room, we will make sure that the staff is notified to test the doors to ensure that this cannot happen again in future! More 

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