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Red Lion Hotel Pasco

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2525 North 20th Ave, Pasco, WA 99301 (Formerly Doubletree)
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Red Lion Hotel Pasco
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250 Reviews from our TripAdvisor Community

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Traveler rating
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    51
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
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Centreville, Virginia
1 review
1 of 5 stars Reviewed 1 week ago

Stayed for one night on 6/21/15 because my daughter had a soccer tournament in town. I didn't get any sleep at all because the noise from the highway was so loud. When I complained to the front desk the next day, they told me a manager would call me as soon as she got in. I'm still waiting for the... More 

Was this review helpful? Yes
monhamme, General Manager at Red Lion Hotel Pasco, responded to this review

I am so sorry to hear that you did not enjoy your recent experience! While we are centrally located with quick freeway access, we do have several wings to our facility and I am sure we can find you a more suitable location with elevator access on your next visit. I am very happy to report that we are about... More 

Walla Walla, Washington
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Red Lion in Pasco Washington is very convenient and offers a nice place to stay, park your car and shuttle service to the airport. Friendly staff and clean rooms. It's a large hotel right off the highway and has restaurants, pool, and extras. Recommended for families and business travelers.

Was this review helpful? Yes
monhamme, General Manager at Red Lion Hotel Pasco, responded to this review

Thank you so much! I am very happy to hear that we were able to meet your needs on your recent trip! More 

Oregon
Top Contributor
90 reviews 90 reviews
25 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I can somewhat echo the sentiments of the previous reviewer - we were in the same wing during the same event and Wing 3 is in dire need of updating and maintenance. Our room was quite large, but almost devoid of furniture with nowhere to sit. A suite size room with no chairs or couch. We had to bring in... More 

Was this review helpful? Yes
monhamme, General Manager at Red Lion Hotel Pasco, responded to this review

Due to the nature of this event and the courtyard events, we do try to ensure that convention attendees are surrounding the festivities. I am very pleased to let you know that we are about to undergo room upgrades, so I am sure you will be pleasantly surprised during next years event! More 

Wenatchee, WA
Top Contributor
60 reviews 60 reviews
29 hotel reviews
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We booked this Red Lion 5 months in advance of an event we planned to attend because the event was headquartered there. We requested a king room in a specific location. Upon arrival we were informed that our request would not be honored. We did have a king room, but on the ground floor, not the second floor, and not... More 

Was this review helpful? Yes
monhamme, General Manager at Red Lion Hotel Pasco, responded to this review

What a wonderful cause! We love being a part of the Corvettes on Columbia in support of Make a Wish! As you have concerts in the courtyard, we do work on ensuring that all the convention attendees are surrounding this event so as not to disrupt any other guests not associated with this event. Understanding that you wish to be... More 

Travelers are raving about these Pasco hotels

Spokane, Washington
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I was there for a convention, so I know that the hotel was packed, but that is no excuse for the mold on the ceiling of the bathroom or the locks that did not work properly. Also, some guests on the third floor had to walk up stairs because not all wings had elevator access. In addition, some of the... More 

Was this review helpful? Yes
monhamme, General Manager at Red Lion Hotel Pasco, responded to this review

Thank you so much for your feedback! We do have three wings, and one 2nd level wing does not have an elevator so please let us know in advance of your next trip our way so that we can ensure you are placed where you are most comfortable! More 

Contributor
15 reviews 15 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 25, 2015

Was on a business trip to the area and spent the night here since it was close to the airport and very reasonably priced. I was surprised on how nice the hotel looked and the room was big and immaculate. Good restaurant on the premises and fantastic staff. Definitely staying here on my next trip and I will be looking... More 

Was this review helpful? Yes 1
monhamme, General Manager at Red Lion Hotel Pasco, responded to this review

This is wonderful to hear! Everyone loves a good surprise :) I hope your travel takes you our way again real soon! More 

1 review
1 of 5 stars Reviewed May 16, 2015 via mobile

We had 7 people an room for two nite for work.one of the guy forgot his coverall in the room.so I call the lost and found the next morning at 10 am. We stop by to pick it up at 5pm in after noon..they had 7 hours to go an get it and the manager made us wait for another... More 

Was this review helpful? Yes
monhamme, General Manager at Red Lion Hotel Pasco, responded to this review

I am so sorry that you had to wait an hour for us to access the lost and found! As we keep these items secured for our guests it can be difficult to access after hours. I will work with my housekeeping team to get clear details on when a guest expects to return for pickup so that they can... More 

Pasco, Washington
2 reviews
1 of 5 stars Reviewed April 25, 2015

We stayed at this hotel as our event was book here. The room was really bad. There was old, moldy, really-really smelly food in the refrigerator. We called the front desk for housekeeping and hours later they still had not come. We put the container in the hallway and it was still there at 1 am. The smell remained for... More 

Was this review helpful? Yes
monhamme, General Manager at Red Lion Hotel Pasco, responded to this review

I am so sorry that we did not meet your expectations during your visit a couple month ago! As I am not aware of the exact location of this guestroom, we will ask that all staff keep a look out to make sure that this was corrected so that future guests are not impacted! I am very happy to report... More 

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 of 5 stars Reviewed April 24, 2015 via mobile

The rooms are nice. The people are okay. Not the friendliest. The reason for the adverse score is the internet is basically non-existent. If you are traveling for business I recommend picking another hotel in the area.

Was this review helpful? Yes
monhamme, General Manager at Red Lion Hotel Pasco, responded to this review

We will send someone out immediately to test the Wi-Fi in all areas, I am sorry that you encountered any problems with this during your recent visit! More 

Vancouver, Washington
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 23, 2015

I stayed here for one night. The room was clean, the front desk staff was pleasant and helpful. The room was quiet and the heat and air conditioning worked. The college is right across the street and the airport is 1/2 mile away. There is a coffee drive through in the parking lot.

Was this review helpful? Yes
monhamme, General Manager at Red Lion Hotel Pasco, responded to this review

As we are only 2 blocks away from the Pasco airport and directly across the street from the Columbia Basin College, I can see why our location would be the perfect fit for your travel needs! More 

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