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Red Lion Hotel Pasco

3.0 of 5 2525 North 20th Ave, Pasco, WA 99301 (Formerly Doubletree)
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Red Lion Hotel Pasco
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Red Lion Hotel Pasco
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227 reviews from our community

Traveler rating
    75
    64
    40
    31
    17
See reviews for
45
31
29
98
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bend, Oregon
1 review
3 of 5 stars Reviewed yesterday NEW

For the past 10+ years I have stayed at the Pasco Red Lion 4-6 weeks a year. Every experience was stellar! With the change in the R&R program, this past week was a shocking disappointment. I no longer received a free upgrade to a suite, bottle of water, free breakfast, or complimentary drink in the lounge. The only reason I... More 

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La Grande, Oregon
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

We have stayed many times as it is convenient to the airport but very disappointed this visit. Used clothes were sticking out from under the bed, food scraps on the floor, lack of toilet paper an inconvenience and the steaks in the restaurant was almost inedible and expensive. I hope they step up soon before we need to visit the... More 

Was this review helpful? Yes 1
monhamme, Manager at Red Lion Hotel Pasco, responded to this review

Thank you for taking the time to respond so that we can improve where needed! More 

Vancouver, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

The folks at the front desk were friendly and kind. However that was unfortunately the best part. The room was absolutely filthy; when I opened the door it had used ear plugs on the nightstand, the pillow looked as though someone was laying on and the bathroom had used towels and to top it off they left a container of... More 

Was this review helpful? Yes 1
monhamme, General Manager at Red Lion Hotel Pasco, responded to this review

I am extremely disappointed to hear that this occurred! As this is not a normal circumstance I was did do an very intensive investigation so that we can make sure that this does not happen again in future! Thank you so much for brining to our attention, I assure you that we have determined the cause of the incorrect room... More 

Walla Walla, Washington, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I stayed at the Red Lion in Pasco the night before a really early flight out the next morning as I live a good hour from the airport. RL lets you leave your car in their lot so you don't have to pay for parking, and they will shuttle you to the airport and back to the hotel for your... More 

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monhamme, General Manager at Red Lion Hotel Pasco, responded to this review

I am very pleased that we are able to take care of all your travel needs! We will see you the next time your thru! More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

We have stayed at Red Lion Hotels many times over the years and this was the worst experience we have had. First, the room was below 60 degrees when we got there and after turning everything up high for over an hour it did not change. They sent maintenance to adjust and it was still over another hour before we... More 

Was this review helpful? Yes 1
monhamme, General Manager at Red Lion Hotel Pasco, responded to this review

I am so sorry to hear about your recent experience! We will definitely be following up with our Chef and serving staff on this as this immediately, thank you very much for bringing to our attention! More 

Wenatchee, Washington
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We've stayed at Pasco several times. I understand you are closing this site as well as the one in Wenatchee. The room, 2316, had stains in the carpet, the mirror in the bath area had damage to the bottom of the frame and the tile on the floor and in the shower had dark, unattractive stains in the grout. There... More 

Was this review helpful? Yes 1
monhamme, General Manager at Red Lion Hotel Pasco, responded to this review

Thank you for the valuable feedback about your guestroom so that we can address this immediately! This site is not being shut down, so I am also sorry to hear that you have been misinformed about this as well! We take all feedback very seriously and hope to see you again in future! More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 weeks ago via mobile

We rented the room here because our company Christmas party was being held here. After a miss understanding which was handled very poorly by staff my husband was ordered off the property and police were called. So needless to say we will never stay here again. Also we have stayed at many hotels and this it the first time there... More 

Was this review helpful? Yes 1
monhamme, General Manager at Red Lion Hotel Pasco, responded to this review

I am so sorry that you felt there was a misunderstanding! Thank you for the feedback! More 

Washington DC, District of Columbia
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed December 20, 2014

I made my reservation for this hotel the night before my trip, so did not have time to research as I normally do. Rather disappointed the room requested was not ready on check in, then I was given a room near the highway off ramp. I later noticed the washcloth from the previous guest was still hanging over the shower,... More 

Was this review helpful? Yes 1
monhamme, General Manager at Red Lion Hotel Pasco, responded to this review

I am so sorry to hear this! I will be following up with my housekeeping staff on this immediately! Feel free to contact me in future prior to arrival and I would love to place you in a location that better suits your needs! More 

Payson, Utah
Top Contributor
88 reviews 88 reviews
20 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed December 5, 2014

Was in town for a conference and since I have stayed here before and its always been great I came back. Checked in on a Sunday evening and with café was closed, Bin 20 was open, the steak I had was good and cooked just right. Our rooms were in tower #2, lots of room and we liked the two... More 

Was this review helpful? Yes
monhamme, General Manager at Red Lion Hotel Pasco, responded to this review

I am very pleased that we did not disappoint on the friendliness! I agree that having two sinks is a must if you are not travelling alone:) More 

Wenatchee, WA
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 19, 2014

We stay at RLH Pasco several times a year. We always look forward to a delicious dinner, window table and not noisy so one can carry on a conversation across the table. The latest entree was a fresh chicken and artichoke dish. It was a combination dish served in a large low bowl. The visuals of the dish, well you... More 

Was this review helpful? Yes
monhamme, General Manager at Red Lion Hotel Pasco, responded to this review

Thank you so much for the wonderful review! The Artichoke Chicken is a personal favorite of mine as well! We look forward to seeing you again in the near future! More 

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Additional Information about Red Lion Hotel Pasco

Address: 2525 North 20th Ave, Pasco, WA 99301 (Formerly Doubletree)
Phone Number:
Location: United States > Washington > Tri-Cities > Pasco
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Red Lion Hotel Pasco 3*
Number of rooms: 279
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Also Known As:
Red Lion Pasco

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