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BEST WESTERN PLUS Peppertree Inn at Omak

#1 of 5 Hotels in Omak
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820 Koala Drive, Omak, WA 98841-9744
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BEST WESTERN PLUS Peppertree Inn at Omak
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371 Reviews from our TripAdvisor Community

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Olympia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Nicely decorated in earth tones with quality furniture. Quality equipment in fitness center although no dumbbells. Small pool but a hot tub. Shower with sliding glass doors, only one of which moves so you have to reach past the cold or hot shower water to adjust temperature; bad design they're starting to change. Breakfast includes a machine to make your... More 

Helpful?
Thank RoboOlympia
Kelowna, Canada
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed here several times, and always find this hotel to be very consistent. The staff is extremely friendly and accommodating, and have provided us with information about the area that has been truthful and helpful. The rooms are fresh, clean and inviting, and the rooms in the new wing are fantastic. We used the pool and the hot... More 

Helpful?
Thank Carol M
Olympia, Washington
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Of the hotels in Omak I would recommend the Peppertree over them all. The grounds are very nice and the hotel is updated and clean. You will find a very nice swimming pool, hot tub and exercise room. We enjoyed the evening reception they offered with beer, wine, pop and light snacks. They have a "little" store so you can... More 

Helpful?
Thank onemarcat
Olympia, Washington
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I expect clean and quiet, and I got it. I expect friendly and efficient service, and I got even more than I would expect - super nice folks at the desk. I expect a nice bed, and I slept like a log. And I really appreciate a shower that works - got that too. Bonus points - the omelette maker... More 

Review collected in partnership with Best Western

Helpful?
Thank JDubatLarge
OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review

Hello, Thank you for the positive feedback we definitely appreciate it. The omelet makers are brand new so I am glad you enjoyed them. We hope to see your return in the future. Have a nice day, Lane Priest More 

Monroe, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Comfortable rooms and a good selection of breakfast items at no additional charge. Friendly service and a great staff! Did have a couple of concerns in regard to the "High Speed" internet - in that it wasn't High Speed and was inadvertently logged off periodically.

Review collected in partnership with Best Western

Helpful?
Thank Daniel B
OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review

Hello Daniel, I am very glad that you enjoyed your stay with us here in Omak and apologize that the internet speed wasn't up to your standards. I hope to see you again in the future. Have a nice day, Lane Priest More 

Phoenix, United States
1 review
5 of 5 stars Reviewed January 5, 2016

Ashley was extremely helpful at the front desk. Due to bad weather, we were forced to stop in Omak and, in turn, unable to keep our reservation at the Spokane Airport Peppertree for that night. Ashley spoke to the manager and canceled that reservation without penalty. We were so impressed with the staff and management that we changed our plans... More 

Review collected in partnership with Best Western

Helpful?
Thank William R
OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review

Hello William, I am so glad that you enjoyed your stay with us. I am happy that you enjoyed Ashley's customer service, she is great! I do hope that we see you back soon! Have a wonderful day. Lane Priest More 

Troy, Montana
Level Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed January 4, 2016

This place had an excellent location next to the Spokane Airport. Despite all the activity and businesses around the hotel, it was really quiet. The room was updated and very comfortable. The staff was friendly.

Helpful?
Thank Vanessa W
OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review

Hello Vanessa, I do believe you stayed at our sister location in Spokane but I am very glad you enjoyed your stay! Have a wonderful day! Lane Priest More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 2, 2016

Nice, quiet, clean room on the 4th floor. Friendly staff. Basic, limited breakfast but it does the trick. If you avoid gluten or have allergies, make sure to bring your own breakfast. There is a microwave and fridge for creating breakfasts and snacks. Housekeeping was gone after 1pm so don't forget to take your sign off the door.

Helpful?
Thank Heather C
OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review

Hello Heather, Thank you for choosing to stay with us! I am glad that you enjoyed your stay and hope to see you in the future. Best Wishes in the new year, Lane Priest More 

Valley, United States
1 review
4 of 5 stars Reviewed January 2, 2016

Friendly staff, clean facility, breakfast was good and easy to find. I was on business and the restaurant close to the Best Western had good food and a large table to lay out papers and lap top communitors on to look up information. Parking was available for the people who I did business with.

Review collected in partnership with Best Western

Helpful?
Thank Don P
OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review

Hi Don, Thank you for your business, I am glad you enjoyed your stay and hope to see you again in the future. Best wishes in the new year, Lane Priest More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed December 20, 2015

My only complaint is with housekeeping. It's unfortunate when my entire experience staying here was clouded by poor service, not consistently changing linens or moping the floors and having an item stolen from my room. Front desk staff were always helpful and made aware of the situation. They go above and beyond to listen and respond appropriately. Breakfast is awesome... More 

Helpful?
Thank Jackie S
OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review

Hi Jackie, I send my sincerest apologies from the entire team here at the Peppertree. I was not informed of any thievery but I am deeply sorry, that is absolutely unacceptable and I do hope that you decide to give our property another chance to make things right. Best Wishes in the new year, Lane Priest More 

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