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Quality Inn

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1211 Quince Street SE, Olympia, WA 98501-2455
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1 room 1 guest
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91 Reviews from our TripAdvisor Community

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Traveler rating
    11
    32
    29
    11
    8
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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    (91)
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    (11)
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Victoria, Canada
Level Contributor
72 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 1 week ago

I wish I could say more but we needed a place to crash for the night and this was perfect for that. Its reasonably priced, clean, front desk was professional and welcoming, free parking, not far off the freeway, free wifi, and breakfast was included. Its really the perfect place to stay if you all you need is a place... More 

Was this review helpful? Yes
quality130, Front Desk Clerk at Quality Inn, responded to this review

Dear Guest, Thank you for taking the time to fill out this on-line survey. We value your opinion. We will pass this information on to our employees and supervisors; so that we may continue to provide our guest's with great service. We will be sure to inform maintenance about the shower head being so low and ask them to look... More 

Santa Clara, California
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here one night to attend wedding nearby. Staff was very helpful. Teresa at the front desk does a wonderful job maintaining the front desk and attending to everyone's needs. Hotel was clean. Good continental breakfast in the morning. Nice and quiet. Can't ask for anything more.

Was this review helpful? Yes
quality130, Front Desk Clerk at Quality Inn, responded to this review

Thank you so much for taking the time to fill out the online survey. We are happy that you enjoyed your stay with us. The information you have provided us will be passed on to the management to help us continue to meet our guests needs. We hope to see you again in the future. Thank You More 

Anaheim, California
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was put off a bit with some reveiws about "Jay". He is young, fancies himself a comedian, but hasn't learned to read people. I found him to be VERY helpful, kind and efficient. The room was clean, but older. Sure it could use new carpet, but the room was quiet (although we were not on the freeway side) and... More 

Was this review helpful? Yes
quality130, Manager at Quality Inn, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Eugene, Oregon
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Tucked in amongst a bunch of office buildings, the Quality Inn in Olympia was surprisingly good. The rooms and bathroom were all nice enough, but the best thing of all were the half-size pillows on the beds. They were like giant mini marshmallows and there were plenty of them. You could arrange them and stuff them anywhere they were needed.... More 

Was this review helpful? Yes
quality130, front desk clerk at Quality Inn, responded to this review

Thank you for taking the time to respond to the survey. We are glad you liked the pillows. We are sorry you left breakfast empty handed. We are working harder to get empty trays filled quicker. We hope you will try our hotel again and let prove we can meet your expectations. Theresa Barnhart Front Desk Clerk More 

Willow Grove
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The room itself was nice enough.The day staff was very nice,other than the maid. We stayed for 3 nights.The first morning we told the maid we were leaving around 10am.When we returned that night nothing had been done.No problem but I thought it was a little odd.The second morning we left at 830 and upon returning we told the desk... More 

Was this review helpful? Yes
quality130, Front Desk Clerk at Quality Inn, responded to this review

Thank you for taking the time to complete the survey. You r response is important to us. I will pass the information on about the front desk staff. They will be happy they made your stay better. AS for the maid service I will personally research this and speak to the maid or maids that failed to clean your room.... More 

Los Angeles, California
Level Contributor
7 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

I looked on Tripadvisor first and it told me the cost would be $85. Since we were in the area, I thought I would go directly. The front desk clerk told me it would be $95. When I mentioned Tripadvisor, he said he would match the price. This place is not new. The hallway had a strange smell, sort of... More 

Was this review helpful? Yes
quality130, Manager at Quality Inn, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Bellingham, Washington
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 26, 2015

We stayed in a room on the bottom floor next to the housekeeping's laundry room. Each morning, every 15 seconds or so, it sounded like an airplane was starting up and taking off. To make it worse, you could hear the ice machine outside the door cycle every hour. And, to top it all off, you could hear the people... More 

Was this review helpful? Yes
quality130, Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Travelers are raving about these Olympia hotels

Dundee, Oregon
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 15, 2015

Front desk people and the breakfast were the only saving grace of this property. When we arrived, I needed to use the restroom before we checked in. The lobby bathroom rivaled an old, outdoor gas station bathroom for pure shoddiness and lack of cleanliness. The parking lot was littered with trash, including cigarette butts, condoms, food containers, etc. Our room... More 

Was this review helpful? Yes
quality130, Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

St. John's, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 1, 2015

Spent a night here after travelling around Washington. Considered staying in other hotels in the area, but we were very glad we picked this location. The hotel is older, however it seems that they are trying to update it. The front desk was very helpful and the rooms were nice. Also, since this was in the middle of our trip,... More 

Was this review helpful? Yes 1
quality130, Manager at Quality Inn, responded to this review

Dear hogsnogz Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Portland, OR
Level Contributor
270 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 259 helpful votes
2 of 5 stars Reviewed June 21, 2015

I wish I could be more positive about my experience, given that the staff was pleasant and the rooms very clean, but . . . . I booked for one of the nights of the nearby US Open golf tournament and paid an exorbitant amount of money (a quarter of an M note) for the room. For that I got... More 

Was this review helpful? Yes 1
quality130, Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

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