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All 7 Olympia hotels

DoubleTree by Hilton Olympia

2.5 of 5 Hotel   |   415 Capitol Way N, Olympia, WA 98501 (Formerly Phoenix Inn Suites Olympia)
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Ranked #2 of 7 Hotels in Olympia
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Robert R YAkima, United States
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188 reviews from our community

Traveler rating
    82
    63
    28
    13
    2
See reviews for
56
38
4
70
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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YAkima, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

The staff was extremely helpful and we could not ask for a better experience. The kitchen bent over backwards as we had a salad and rolls made as they were closing. Location of this hotel was one very impostant reason, next to the docks, ability to run downtown and so close to the local establishmets and fun things to do

Review collected in partnership with DoubleTree by Hilton

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Janine C, General Manager at DoubleTree by Hilton Olympia, responded to this review

Thank you for taking the time to review your recent stay with us at the Doubletree by Hilton Olympia. We love hearing that you enjoyed your time here. We agree that it is great to be right in the center of all the good things that Olympia has to offer. We look forward to seeing you next time you are... More 

Spokane, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

This mid sized older hotel has been purchased by Hilton and upgraded, and they did a fine job. Great, sincere service, and the warm cookie at check-in is welcome! Near the waterfront and Anthony's Seafood Restaurant and Budd Bay Café, which are two excellent eateries. Summer farmer's market is very fun. Olympia is a fun city to explore.

Review collected in partnership with DoubleTree by Hilton

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Janine C, General Manager at DoubleTree by Hilton Olympia, responded to this review

Thank you for taking the time to review your recent stay with us at the Doubletree by Hilton Olympia. As a valued Hilton Honors member, your honest feedback is very important to us. We are glad to see that you enjoyed the majority of your stay. We aim for excellence in guest service and it's great to see that we... More 

Honolulu, United States
1 review
4 of 5 stars Reviewed 1 week ago

I am was there on business --- extremely solid property --recommend --location close to the State Capital and Downtown --- I exercise in the Morning as safe to do so outside Quiet / comfortable / better than expected amenities Value for you dollar

Review collected in partnership with DoubleTree by Hilton

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Janine C, General Manager at DoubleTree by Hilton Olympia, responded to this review

Thank you for taking the time to review your recent stay with us at the Doubletree by Hilton Olympia. We look forward to providing each guest with excellent service, and I'm glad to hear you experienced that during your time with us. Please let us know if there is anything more that we may do for you in the future.... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

My girlfriends and I planned a night on the town in downtown and decided we would stay at the Double tree. I had a very restful sleep in the comfortable beds. They were very cozy. I loved the saltwater pool and hot tub open 24 hours. Very clean. The hotel staff was plesent and helpful.

Was this review helpful? Yes 1
Janine C, General Manager at DoubleTree by Hilton Olympia, responded to this review

Thank you for your great review on tripadvisor. We are always pleased to hear when our guests have a pleasant and rewarding experience. We look forward to having you back at the DoubleTree Olympia with our signature cookie waiting for you at check in. More 

British Columbia, Canada
2 reviews
5 of 5 stars Reviewed 4 weeks ago

We have been travelling for quite some time and can always depend on the friendliness, cleanliness and dependability of quality service and amenities at Hilton hotels. Thank you so much for a lovely stay. We can't tell you how wonderful it was to arrive and feel so refreshed within a few hours. The rooms are excellent. Staff are friendly, professional... More 

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Janine C, General Manager at DoubleTree by Hilton Olympia, responded to this review

Thanks for your awesome review and your kind words. We truly want each guest to have that home away from home feel and it looks as though we have succeeded. My staff strives on excellence service and they will be thrilled to hear about your stay. We look forward to serving you and your family again at the DoubleTree Olympia... More 

Top Contributor
70 reviews 70 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

This isn't a huge hotel, but Olympia isn't Seattle. The location,service, and rooms were perfect. From check in to check out everything was great. When I travel on business (I am a Hilton Diamond) that is what I want (no surprises) and the service you would expect from a Doubletree. I arrived late at night after a long day of... More 

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Janine C, General Manager at DoubleTree by Hilton Olympia, responded to this review

Thank you for your kind review. As a Hilton Honors member it is always nice to hear you received the service and quality you expect. My staff takes in pride in exceptional service and I am so happy you experienced this. With our prime location in downtown Olympia, we look forward to greeting you with our signature DoubleTree cookie next... More 

camas, United States
2 reviews
5 of 5 stars Reviewed December 19, 2014

Perfect hotel choice for proximity to 4th Street and waking-up for a wonderful early-morning run around Capital Lake. Also, sits kitty-corner to the Mud Bay Caffee and a short walk to the Oyster House.

Review collected in partnership with DoubleTree by Hilton

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Janine C, General Manager at DoubleTree by Hilton Olympia, responded to this review

Thank you for such a kind review. We agree that we have a prime location downtown next to the water front. We are happy you had a great experience here at the DoubleTree Olympia and we look forward to giving you excellence service the next time you are in town. More 

Saint Louis, Missouri
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 18, 2014

This was previously The Phoenix and we've stayed there many times. We recently spent five nights during Thanksgiving. It was our first experience after the "rebranding" to Double Tree. The location is terrific and it is clearly the best place to stay in downtown Olympia. The rooms are nice and have added nice amenities throughout as a Double Tree property.... More 

Was this review helpful? Yes
Janine C, General Manager at DoubleTree by Hilton Olympia, responded to this review

Thank you for taking the time to review us on Tripadvisor. We pride ourselves in excellence guest service and it seems you enjoyed your stay. As we establish our new DoubleTree breakfast we encourage your feedback and it is our hope you have a better experience next time you stay with us. We appreciate your kind comments. More 

Wind Lake, WI
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 13, 2014

Attended a company function at this hotel. Not sure the age of the hotel but appears brand new on the inside. Great sleeping room with all the niceties. Really nice lobby and bar area. Friendly and professional staff. Would stay here again in a heartbeat.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Janine C, General Manager at DoubleTree by Hilton Olympia, responded to this review

Thank you taking the time to give us your feedback on your recent stay with us at the DoubleTree in downtown Olympia. As a respected Hilton Honors Member we value your opinion. We strive for excellence in guest service and upon your next visit to town all of our staff will be more than happy to help accommodate you in... More 

Seattle, United States
1 review
2 of 5 stars Reviewed December 10, 2014

Too Hot when sleeping in bed, so I turned the thermostat down, but still too hot, so I removed the comforter, then got chilled, so I turned the thermo to 70+ so I got hot again, so turned the thermo down and removed comforter and used just the top sheet, so I got cool, so I pushed the comforter between... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Janine C, General Manager at DoubleTree by Hilton Olympia, responded to this review

Thank you for taking the time to send us a review. We really appreciate honest feedback. We’re very sorry your experience with us was not up to our usual high standards. We are continuing to work on improving guest experience and your feedback is a great tool to help us improve. For any future reservations, please note that we do... More 

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Additional Information about DoubleTree by Hilton Olympia

Address: 415 Capitol Way N, Olympia, WA 98501 (Formerly Phoenix Inn Suites Olympia)
Phone Number:
Location: United States > Washington > Olympia
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — DoubleTree by Hilton Olympia 2.5*
Number of rooms: 102
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Also Known As:
Phoenix Inn Suites Olympia Hotel Olympia
Phoenix Hotel Olympia
Olympia Phoenix Hotel

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