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All 7 Olympia hotels

DoubleTree by Hilton Olympia

2.5 of 5 Hotel   |   415 Capitol Way N, Olympia, WA 98501 (Formerly Phoenix Inn Suites Olympia)
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DoubleTree by Hilton Olympia

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Ranked #3 of 7 hotels in Olympia
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 3 days ago
Alice Grey W Seattle, United States
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80 people have reviewed this hotel

Traveler rating
    27
    34
    13
    6
    0
See reviews for
25
15
1
34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • German first
  • Any
English first
Seattle, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

Enjoyed a respite from wedding planning in this lovely, newly renovated hotel. From the warm chocolate cookie, to a fabulous bar tender, and friendly staff we were pleasantly surprised. We also enjoyed the floor devoted to Hilton rewards members.

Review collected in partnership with DoubleTree by Hilton

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Janine C, General Manager at DoubleTree by Hilton Olympia, responded to this review

Thank you for your review on recent stay! It is so nice to hear you had an enjoyable getaway at our Olympia property. Our staff works hard to help maintain a relaxing environment for you and yours. They will be happy to know we were able to provide that for you and meet your needs. As a loyal HHonors member,... More

Fircrest, United States
1 review
2 of 5 stars Reviewed 1 week ago

We were in town for business for a wedding that was located near by. We recommended this hotel to several clients attending the wedding. To our surprise the rooms were smaller that what they had made them seem. There was no door between the 2 bedrooms in our 3 bed suite so there was no privacy. The door made noise... More

Review collected in partnership with DoubleTree by Hilton

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Janine C, General Manager at DoubleTree by Hilton Olympia, responded to this review

Thank you for your review on Trip advisor. Your experience with our Double Tree was not the quality that we have promised to provide to our guests. Our BRAND promise is something that we strive to deliver to every guest every day. We value your feedback and we hope that you will give us another the next time you return... More

1 review
4 of 5 stars Reviewed 1 week ago

Very pleasant hotel, ideally located for a family wedding. Helpful staff and clean, comfortable rooms. We would definitely stay at a Doubletree Hilton again if this is an example of the quality of their hotels.

Review collected in partnership with DoubleTree by Hilton

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Janine C, General Manager at DoubleTree by Hilton Olympia, responded to this review

Thank you for submitting your review! We appreciate your kind comments and are glad you had an optimal stay. It is wonderful we could help make your family’s special occasion a memorable one. We work to provide a comfortable and welcoming environment in order to make it that much easier to enjoy your visit to Olympia. We value your feedback... More

vancouver, Canada
1 review
2 of 5 stars Reviewed 1 week ago

Clean hotel, nice comfortable bed, horrible staff! Don't walk outside past 11 pm without your key. If you do, even if you just walked by the night check-in lady 2 minutes before, she won't open the doors. I'm sorry if they have a lot of problems with street people in downtown Olympia but I don't think they had to be... More

Review collected in partnership with DoubleTree by Hilton

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Janine C, General Manager at DoubleTree by Hilton Olympia, responded to this review

Thank you for taking the time to review us on Tripadvisor. We're sorry your experience at our property wasn't up to our usual high standards. The safety of our guests is a high priority at our hotel and I apologize that you experienced rude service at the front desk. We value your feedback and we hope you will give us... More

Sherwood, United States
1 review
4 of 5 stars Reviewed 1 week ago

Previously a Phoenix Inn that has transformed into a great place to stay while in Olympia WA. On the waterfront with great views, close to fine eating and strolls on the wharf. Add in the great staff and how can you go wrong..

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Janine C, General Manager at DoubleTree by Hilton Olympia, responded to this review

Thank you for your positive review! We are happy to accommodate you each and every stay. As a returning guest your comments are appreciated as is your loyalty. It is great to know we are able to meet your hospitality needs even moving through our transition to the Hilton family. As a DoubleTree, we are proud to be able to... More

Greensboro, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

A nice hotel in a super location but the experience was less than great. I chose the hotel because of it location close to the harbor, the old district, and seafood restaurants. The location proved to be as advertised but the hotel fell somewhat short.

Review collected in partnership with DoubleTree by Hilton

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Janine C, General Manager at DoubleTree by Hilton Olympia, responded to this review

Thank you for submitting your review! Though it is great to know you enjoyed our downtown location and nearby facilities, it is disappointing to hear we fell short of your expectations. We aim to provide above and beyond service and quality amenities for our guests and we apologize if we did not come through. If there is anything you would... More

Bellingham, Washington
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is probably the best hotel in Olympia. It's right downtown on the water so walking to restaurants/coffee, etc is easy. It was clean, quiet, and very welcoming. The staff was friendly. Parking was easy and free! The price was very reasonable too.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Janine C, General Manager at DoubleTree by Hilton Olympia, responded to this review

Thank you for reviewing your stay. We are pleased you had an optimal experience here at our Olympia property! Our goal to bring you a quiet and welcoming environment is one we strive for every day for our guests with the help of excellent service and supreme location. We are glad you found those aspects satisfactory during your stay. Please... More

Bainbridge Island, WA, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We've stayed in many hotels in Olympia and the Double Tree by Hilton is by far the best. Professional staff, comfortable, clean, great location. The hotel was very busy with various events during our stay. The staff was very busy attending to all of the guests but remained calm, professional, helpful, and friendly. We greatly appreciated the staff's professionalism.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Janine C, General Manager at DoubleTree by Hilton Olympia, responded to this review

Your kind review is much appreciated! Thank you for staying with us even during our busy time. We are happy we could attend to all your needs throughout your stay despite the high volume of events happening in our hotel. Our staff works hard to provide a comfortable stay for you and yours and it is wonderful to know we... More

Lynnwood, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I was a parent for a school event of 25 kids along with parent chaperones. Double Tree was fabulous with our reservation and provided excellent customer service. Due to the circumstances of our event we needed to keep a room for a couple more hours after check out time and the hotel was very accommodating with our request.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Janine C, General Manager at DoubleTree by Hilton Olympia, responded to this review

Thank you for the positive review on your recent stay here at DoubleTree by Hilton Olympia! We are thrilled we could go above and beyond to accommodate you and your group. It is great you and the kids were able to enjoy your visit to Olympia and that our guest service made it that much easier. No problem is too... More

Everett, Washington
1 review
5 of 5 stars Reviewed 3 weeks ago

Having to travel for work regularly I find myself in many locations statewide. It was refreshing to stay at such a clean, relaxing, convenient hotel. The bar was great for having a drink and finishing some paperwork after a long day and the guy working the bar was happy to point me in the right direction for a variety of... More

Was this review helpful? Yes
Janine C, General Manager at DoubleTree by Hilton Olympia, responded to this review

We appreciate your positive review on your recent stay with us! It is wonderful to hear we could bring that relaxing atmosphere for you, especially while travelling on business. Our staff will be pleased we could provide excellent guest service and clean, suitable amenities throughout your time here. We work to promise a comfortable and “at home” experience to our... More

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Additional Information about DoubleTree by Hilton Olympia

Also Known As:
Phoenix Inn Suites Olympia Hotel
Phoenix Inn Suites Olympia Hotel Olympia
Phoenix Hotel Olympia
Olympia Phoenix Hotel
Address: 415 Capitol Way N, Olympia, WA 98501 (Formerly Phoenix Inn Suites Olympia)
Phone Number:
Location: United States > Washington > Olympia
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 hotels in Olympia
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — DoubleTree by Hilton Olympia 2.5*
Official Description (provided by the hotel):
The DoubleTree by Hilton Olympia hotel located in downtown Olympia in Washington State, just minutes off of I-5. Our hotel is near Olympia, Washington’s major attractions including the Downtown Waterfront area, Percival Landing, and the award winning Hands-On Children’s Museum. The hotel is just across the street from Budd Inlet of the Puget Sound. ... more   less 
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