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Bonneville Hot Springs Resort & Spa

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1252 E Cascade Drive, North Bonneville, WA 98639
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Bonneville Hot Springs Resort & Spa
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Bonneville Hot Springs Resort & Spa
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340 reviews from our community

Traveler rating
    127
    80
    39
    40
    54
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45
172
10
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York
Senior Contributor
49 reviews 49 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

There are a lot of bad reviews on here for this resort and I wanted to add my two cents here. I don't understand the bad reviews, maybe the hotel went through a bad staff period? Anyway, here's what I thought: Service upon check in - We were immediately attended to by a woman at the front desk who told... More 

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Salem, Oregon
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I visit this spa occasionally, however, my last visit was amazing. My wife and I always get the full spa treatment, ( mineral soak, hot wrap, and eighty minute massage. What made it so very special for me was the massage therapist which I selected. Her name is Sigi Stanley, and she is the best therapist I have encountered, anywhere.... More 

Was this review helpful? Yes 2
Puyallup, Washington
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Our room was clean and nicely furnished. However, there was no coffee maker or microwave in the room. We inquired at the front desk if either were available, and yes, for a fee ($15 each) they are! Usually, these items are provided upon request with no extra charge. We felt the high priced rooms should include these basic amenities at... More 

Was this review helpful? Yes 1
Marfa S, General Manager at Bonneville Hot Springs Resort & Spa, responded to this review

Thank you for your feedback. Just to clarify a bit, we do offer complimentary coffee outside our coffee shop from 6 am. It is freshly brewed throughout the day until about 1 pm to simplify it for our guest and guarantee the quality. Since this was requested by a large number of our returning guests, we hope you see the... More 

Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Earlier poor reviews had me nervous so I want to clear the bad air. For three days we enjoyed the class and atmosphere of excellent accommodations, super smiling and friendly staff. Spa music throughout the halls, spa, and pools. The paint and wood moldings were the design of an artist and an architectural genius. Towels were fluffy and large and... More 

Was this review helpful? Yes 4
Prineville, Oregon
Senior Contributor
38 reviews 38 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Aside from the attitude we received upon check-in from the desk, our stay was wonderful. Stayed in the king spa suite facing the back and it was very relaxing. Amazing hot tub, large balcony and amazing view. The bed was nice, as was the additional furniture in the room. Bathroom was modern with bowl sink and tile. Tub a little... More 

Was this review helpful? Yes 1
Top Contributor
194 reviews 194 reviews
29 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stopped in for their Mother's Day brunch and were pleasantly surprised by the quality of the food. There were many options with leg of lamb, prime rib and salmon. Ate too much of course but it was relaxed and prompt service for drinks and clearing plates.

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Edmonds, Washington
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Gorgeous spa. Lovely grounds. What a fantastic weekend getaway! A bit of a drive from Seattle but we'll worth it! The rooms are clean, the staff behind the counter is great and everything is so well maintained. You just feel the luxury from the white robes to the coffee in the morning.

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Many thanks to Kelly,Tim,Anne , and all the others for an AWESOME Stay !!Because of our dietary needs ,the chef went above and beyond the expected five star treatment. The hot springs pool and jacuzzis were just awesome.Being from Bellevue ( Wa.) I have never met such friendly and outgoing staff personnel. my girlfriend got the SPA massage and loved... More 

Was this review helpful? Yes 1
Ridgefield
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 20, 2015

We had a room with a hot tub but it was not the room I had requested so the hot tub was smaller than our usual room. Some of the towels were a little tattered--not what you would expect from a luxury resort. Staff was very friendly and the food in the restaurant is always very good. They do stop... More 

Was this review helpful? Yes 2
Lincoln City, Oregon
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed April 17, 2015

We love this place.... So relaxing! Staff was very friendly and helpful. We had the hillside suite with hot tub - worth it! Recommend the soak / wrap spa treatment.... So nice. This is our 4th time and will be back again soon 😃

Was this review helpful? Yes 2
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