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Quality Inn

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1910 Freeway Dr, Mount Vernon, WA 98273
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1 room 1 adult
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118 Reviews from our TripAdvisor Community

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Canada
Level Contributor
52 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

The initial room I was given was abysmal. Both of the chairs were badly stained, as was the bed skirt - they should have been discarded with the other random pieces of furniture scattered beneath the stairwell.... I asked for another room, and the 2nd was considerably better. The hotel is just off the Interstate highway, so expect the noise... More 

Helpful?
Thank lar289
British Columbia, Canada
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed December 21, 2015 via mobile

Stayed overnight here December 2015. Room was clean, comfortable and had newer beds and bedding. Not luxury by any means but was good value for our money. Would definitely stay again. Offered breakfast as part of rate as well but opted to go across the street to IHOP.

Helpful?
Thank Lovetotravel633
Quincy, Washington
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 27, 2015

This is the 2nd time we have stay here. Visited family and the motel was just right. Surrounded by food, box stores and Malls the wife had a blast. Access was spot on. Pet friendly. One small issue with sink corrected. Spa Tub was good. We will stay again. Those interested in a good priced motel please ignore this review.

Helpful?
Thank plaza7
QualityInn_GM083, General Manager at Quality Inn, responded to this review

Hello Plaza7, Thank you for staying with us during your visit to Mount Vernon. As you mentioned, we really are an ideal location with several restaurants and shopping venues. What is more exciting for us is you are interested in staying with us again! Although, we are confused by your remark regarding those interested in a good priced motel ignoring... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed November 1, 2015

actually worth its price, near interstate, reasonable suite, but the toilet was clogged by a former customer on our late arrival, even though the night clerk was very helpful, unacceptable. breakfast only until 9:30 am, but ok.

Helpful?
1 Thank Jo K
North Bend
Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
1 of 5 stars Reviewed October 4, 2015

Yuck - our non-smoking room smelled like smoke. We were there for soccer tourney so limited hotel availability. 2nd day went to Wal-Mart and bought a candle to help with the smell. Another parent observed maid smoking and going into room to clean. A few other parents complained of same thing. Breakfast was fine but room is small and very... More 

Helpful?
1 Thank gocougsNorthBend
Okanogan, Washington
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed September 30, 2015

I have stayed here before. The room is always comfortable, I feel safe. The wifi worked great. I traveled with a pet and yes they have a pet fee. The always give me a first floor room and the doors open right to the outside. The breakfast this time had a nice new feature, they had scrambled eggs. I liked... More 

Helpful?
Thank Helen223
Tacoma, Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 19, 2015

The room was very clean, well organized, and had everything I needed and wanted. The bed was really comfortable and the TV was very nice. Most hotel TVs are overly challenging to use and only have a few stations, this was not the case at the Quality Inn. The staff I interacted with were cheerful and professional. Parking was easy... More 

Helpful?
1 Thank mr5065
QualityInn_GM083, General Manager at Quality Inn, responded to this review

Hello Mr5065, We are so pleased that your stay with us was to your satisfaction. We strive to make our guests' experiences with us as great as yours was. Please visit us again in the near future as we are excited about the changes that will be happening in our lobby and rooms. Also, we will be offering discounts and... More 

Spokane, Washington
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed August 14, 2015 via mobile

This hotel is really not good for the price you pay. We paid $165 for one night, two queens. I've seen Motel 6s that look better than this. It was clean enough but just worn and old. It smelled like a dive hotel. Don't go here unless you're just looking to pass through and stay somewhere you probably won't get... More 

Helpful?
Thank Nicole L
QualityInn_GM083, General Manager at Quality Inn, responded to this review

Dear Nicole, Thank you for taking the time to respond and sharing your experiences with us. I am sorry to hear that you had an unpleasant experience at our hotel. I understand that you felt the room seemed worn and had an odor. We are constantly striving to upgrade our furniture and improve the condition of the rooms. So far,... More 

Kent, Washington
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 12, 2015

If you are looking for an up-scale experience, look elsewhere. But if you want a basic, clean room for the night, the price is right. The staff is 5 star friendly, a big plus. The pool is clean and the continental breakfast is hot if not gourmet. Not an especially inspiring location on a busy main street next to I-5... More 

Helpful?
1 Thank Diane B
QualityInn_GM083, General Manager at Quality Inn, responded to this review

Hello Diane, I really appreciate the time you took to write this review. It is with our guest's input that the hotel is able to improve and transcend the expectations of those who choose to stay with us. I understand that you felt the room was not quite five-star quality. However, as you stated, we offer five-star service and a... More 

Richmond, Canada
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 27, 2015 via mobile

Here's the good stuff: breakfast items were good. Though the one person working to keep the coffee going was clearly overworked. The place was packed with no vacancy. Coffees in these places are always watered down with hardly any taste. Perhaps too spoilt by Starbucks stronger coffees. The staff was helpful and friendly. The rooms were quiet eventhough it was... More 

Helpful?
Thank theology123
QualityInn_GM083, General Manager at Quality Inn, responded to this review

Hi Theology123, Your input and assessment of our property is greatly appreciated! When a guest takes the time to share their experience, we are able to make gradual but drastic changes. I understand that you felt the property seemed outdated and that the pillows were too soft. We agree with you and have ordered brand new pillows that are much... More 

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