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All 17 Moses Lake hotels

Shilo Inn Suites - Moses Lake

2.0 of 5 Hotel   |   1819 East Kittleson Road, Moses Lake, WA 98837-9719
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Shilo Inn Suites - Moses Lake
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Ranked #13 of 17 hotels in Moses Lake
A recent review
4 of 5 stars Reviewed January 19, 2014
Deer-Reverie Seattle, Washington
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97 people have reviewed this hotel

Traveler rating
    19
    37
    17
    10
    14
See reviews for
38
16
11
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • German first
  • Any
English first
Edmonds, Washington
2 reviews
2 of 5 stars Reviewed 2 days ago NEW

We recently stayed at this hotel for a baseball tournament over the weekend. Our team manager reserved a block of rooms for our team for $109 a night. When we got there we found out that some of the families were able to call a week or two earlier and get their room for $69 a night!!! When I questioned... More

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Seattle, Washington
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 19, 2014

While husband spent the day at work, I kept busy at the gym which has the basics: bike, elliptical and treadmill. Had a dip in the indoor pool, then spa and steam room, unfortunately, the sauna wasn't working. Just wish the free breakfast included some protein like hardboiled eggs or cheese instead of just carbs.

Was this review helpful? Yes 1
ShiloHotels, Manager at Shilo Inn Suites - Moses Lake, responded to this review

Dear Deer-Reverie, Thank you for commenting on your recent stay and for being a valued Shilo guest. We look forward to serving you again in the future. Sincerely, A.Tapia - General Manager More

Oregon
Top Contributor
53 reviews 53 reviews
32 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed November 30, 2013

Used our rewards certificate for a free room. TV is very old tube type. Bathroom was disgusting. Bed had hair on in. Front desk didn't have an onion for new room or anyone to clean either. I was disappointed that when I checked out I was told that "since it was free" I shouldn't be too "sad".

Was this review helpful? Yes 1
ShiloHotels, Manager at Shilo Inn Suites - Moses Lake, responded to this review

Dear valued guests, I apologize for any inconvenience you may have been caused during your stay with us. Unfortunately our hotel is a little dated I will pass this information on to the proper people in charge of the decor. Some of our rooms do have new flat screen TV’s and I am sure it would have been no problem... More

Seattle, Washington
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 11, 2013

This is a review from a trip back at the end of July 2013. We didn't end up staying here due supposedly to a snafu on Travelocity's side (Shilo claims Travelocity never sent the reservation to them), but the treatment by the staff while we tried to remedy the situation was poor at best, with too many moments of rudeness... More

Was this review helpful? Yes 1
Shilo I, Manager at Shilo Inn Suites - Moses Lake, responded to this review

Dear Valued guest, Thank you for taking the time to write a review regarding your experience with the Moses Lake Shilo Inn. I do apologize that your experience was not a pleasant one and that the staff was not able to help you in the quick and friendly manner. I did look into your reservation and found that it was... More

Lethbridge, Canada
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 5, 2013

Hotel is always clean and more than accommodating. They were able to put our party next door to each other. The amenities are close and bobs dinner is always a fan favorite. We have already booked for next year. staff is always excellent with a great sense of humor. Hotel lobby could use some updating, and one room had a... More

Was this review helpful? Yes 1
Shilo I, Manager at Shilo Inn Suites - Moses Lake, responded to this review

Dear Valued Guest, I want to thank you for taking the time to write a review regarding your recent stay at the Moses Lake Shilo Inn. I am glad to hear your stay with us was an enjoyable one. I will pass along your comment regarding updating the hotel to the proper people. We hope to see you again during... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 25, 2013

Stayed at Shilo Inn for one week,while at 14year olds Babe Ruth World Series. Very pleased with everything. rooms roomy and clean. No odors noticed in any of the rooms we had. staff friendly and helpful. many family restaurants nearby. Also small convenience store on property. Also had nice area outside with two picnic tables. FYI Casino nearby only has... More

Was this review helpful? Yes 1
Shilo I, Manager at Shilo Inn Suites - Moses Lake, responded to this review

Dear Valued Guest, I want to thank you for taking the time to write a review regarding your recent stay at the Moses Lake Shilo Inn. I am glad to hear your stay with us was an enjoyable one. We hope to see you again during your future travels to the Moses lake area. Sincerely, Joyce Hubble General Manager More

Billings, Montana
Contributor
13 reviews 13 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 29, 2013

We found 70 dollar rooms at this hotel through Kayak. Check-in was quick and the staff was helpful. This is a pet friendly hotel, but they do require an extra fee per each pet. The rooms were extremely roomy, appeared to be clean and one was freshly shampooed. However, all three rooms we rented had an unpleasant odor. The bedding... More

Was this review helpful? Yes 1
Shilo I, Manager at Shilo Inn Suites - Moses Lake, responded to this review

Dear Valued Guest, I want to thank you for taking the time to write a review regarding your recent stay at the Moses Lake Shilo Inn. I am sorry to hear that your room had a smoke smell to it. As you know we are a 100% smoke free property but unfortunately some guest still smoke in our rooms. We... More

Victoria, BC
Top Contributor
62 reviews 62 reviews
52 hotel reviews
136 helpful votes 136 helpful votes
4 of 5 stars Reviewed July 22, 2013

We made a group reservation. Having stayed before at the Holiday Inn and Comfort Inn across the street, we were a bit suspicious about this property. However, we were surprised. The rooms were larger than expected, well kept and clean. The staff is very friendly, even when facing the challenge to try to accomodate 7 families arriving almost at the... More

Was this review helpful? Yes 2
Shilo I, Manager at Shilo Inn Suites - Moses Lake, responded to this review

Dear Valued Guest, I want to thank you for taking the time to write a review regarding your recent stay at the Moses Lake Shilo Inn. I am glad to hear you enjoyed your stay in our hotel. As you can see even though our hotel is a little aged we still try our very best to provide our guest... More

Moses Lake
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 2, 2013

I was looking forward to staying at the Shillo Inn and was sadly disappointed. I checked in late, hoping for a quick check-in, however there was an unhappy individual getting madder by the second. Mess up on his reservation. Once checked in: went to 2nd floor to room, temperature around 95 F, air conditioner NOT WORKING!!! Had to move to... More

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Was this review helpful? Yes 1
Shilo I, General Manager at Shilo Inn Suites - Moses Lake, responded to this review

Dear Dominique G L, Thank you for taking the time to write a review regarding your recent stay with us at the Moses Lake Shilo Inn. I apologize for any inconvenience you may have been caused during your stay with us. I am sorry to here that you had issues with your first room but I am glad to here... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 2, 2013 via mobile

Asked for a non smoking room but the room ranked of stale smoke. I am allergic so made it uncomfortable to be in the room. My mom had brought along some spray thank goodness! Do not eat at "Bob's" next door. The food was I edible.

Was this review helpful? Yes 1
Shilo I, General Manager at Shilo Inn Suites - Moses Lake, responded to this review

Dear Paula N, Thank you for taking the time to let us know how your stay with us was. I sincerely apologize that the room smelled of smoke especially since our hotel is 100% non-smoking. I will make sure the address this with our staff so that we can avoid this issue in the future. I hope you will allow... More

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Additional Information about Shilo Inn Suites - Moses Lake

Also Known As:
Shilo Inn Moses Lake
Moses Lake Shilo Inn
Address: 1819 East Kittleson Road, Moses Lake, WA 98837-9719
Location: United States > Washington > Moses Lake
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 17 hotels in Moses Lake
Price Range (Based on Average Rates): $
Hotel Class:2 star — Shilo Inn Suites - Moses Lake 2*
Reservation Options:
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