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All 17 Moses Lake hotels

Shilo Inn Suites - Moses Lake

2.0 of 5 Hotel   |   1819 East Kittleson Road, Moses Lake, WA 98837-9719
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Shilo Inn Suites - Moses Lake
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57%
Ranked #13 of 17 hotels in Moses Lake
A recent review
3 of 5 stars reviewed 3 weeks ago
cherimmhmm Federal Way, Washington
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111 people have reviewed this hotel

Traveler rating
    20
    39
    20
    12
    20
See reviews for
42
19
11
22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Mill Creek
1 review
1 of 5 stars Reviewed 4 days ago NEW via mobile

I rarely take the time to write reviews, but this stay warrants a warning to others. We endured 2 nights. 1) the room was horribly out dated. (The 80's are calling and want their TV back!). 2) the "every room has high speed internet" was a joke. We couldn't get a signal. 3) The free contact high from all of... More

Was this review helpful? Yes
Seattle, Washington
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 5 days ago NEW

I reserved a particular room three months in advance. Without even telling me at check in I was given a different room. When I called the front desk to inquire, I was told that a big group was coming the next day and they needed that room for the group. Since I was only staying two nights, I was not... More

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Federal Way, Washington
Top Contributor
69 reviews 69 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I purchased this hotel from Priceline. After I read the reviews on here, I was very nervous. We got to the hotel at 1 and they weren't ready for us so we visited town and came back at 4. Front desk was on the phone looking for a hotel for someone else so I don't know if they were sold... More

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Seattle
Reviewer
3 reviews 3 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 3 weeks ago

On our way to Montana and was forced to stay in Moses Lake due to everything within 100 miles of our planned pitstop (Spokane) being booked for some sort of convention. I see why this place still had rooms available. Let's start with the keys...yes, real metal keys. Who does that these days? Aside from being a pain to pull... More

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Seattle, Washington
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Upon arrival there were two employees checking in 2 parties and then a person whose keys wouldn't work then me. The guy was rude the girl nice took 45 minutes to get a key to my room. No elevators to it sucks with bags. Ants and hair in tub. YUCK carpets stained shower head is gross fridge has broken down... More

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Memphis, Tennessee
Contributor
11 reviews 11 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 weeks ago

I'm giving it 3 due to the kindness of the front desk and the price. It's definitely an oooollllddd hotel. Actually had room KEYS that matched the tube tv and phone in the bathroom. With that, my room felt clean even though it was so old. The breakfast was so-so but I didn't expect much from it. All in all,... More

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Seattle
Top Contributor
58 reviews 58 reviews
8 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed July 11, 2014

We were headed to Sand Point for a wooden boat show and decided to stop here on our way as it was getting late. We were pleasantly surprised as the reviews were not that good, but Moses Lake was pretty busy so not a lot of hotel rooms. We actually got the last one available! The young man at the... More

Was this review helpful? Yes 1
ShiloHotels, Manager at Shilo Inn Suites - Moses Lake, responded to this review

Dear Guest, all of us at the Moses Lake Shilo Inn would like thank you for your positive feedback. We are pleased to hear that your stay was a great one! We hope to see you again in the near future when traveling in the area. Sincerely, Araceli Tapia General Manager. More

Camano Island, Washington
Contributor
18 reviews 18 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed June 21, 2014

Booked a last minute trip through Priceline and secured a room at Shilo. The reviews did not due the place justice. Room was immaculate, staff was very accommodating (Javier rocks) and I will recommend Shilo to all friends passing through the beautiful town of Moses Lake. Tip: this may be a chain however the people who work at Shilo own... More

Was this review helpful? Yes 2
ShiloHotels, Manager at Shilo Inn Suites - Moses Lake, responded to this review

Dear Abruzzi_67 - First of all, our Shilo staff and I would like to thank you for choosing our Shilo Inns in Moses Lake for your last minute accommodation needs. We are delighted to hear that your stay with us was nothing but great! I will be letting Javier as well as the rest of the staff know that you... More

Whitehorse, Canada
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 8, 2014

Well located just off the main road ..very reasonable prices including continental breakfast . Rooms are fairly new and well appointed .. We stayed with a group for $100 a room which is most reasonable at this time of year .. We would go,back for sure ..

Was this review helpful? Yes 1
ShiloHotels, Manager at Shilo Inn Suites - Moses Lake, responded to this review

Dear Jim B, Thank you for your review and for being a valued Shilo guest. We appreciate your recommendation and look forward to serving you again in the future. Sincerely, A. Tapia-General Manager More

Lethbridge, Canada
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed May 31, 2014

I've stayed at Shilo Inn's many times over the years, but this one is a step back in time. Kind of novel if you miss getting an actual Key for your room other than a plastic card, but I don't think the intent is to be novel. This place is dated. It's at least 10 years past due for a... More

Was this review helpful? Yes 2
ShiloHotels, Manager at Shilo Inn Suites - Moses Lake, responded to this review

Dear bwf180, Thank you for your review and for choosing Shilo Inns. We look forward to your next stay. Sincerely, A. Tapia-General Manager More

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Additional Information about Shilo Inn Suites - Moses Lake

Address: 1819 East Kittleson Road, Moses Lake, WA 98837-9719
Location: United States > Washington > Moses Lake
Price Range (Based on Average Rates): $
Hotel Class:2 star — Shilo Inn Suites - Moses Lake 2*
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Also Known As:
Shilo Inn Moses Lake
Moses Lake Shilo Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Number of rooms
100

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