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Holiday Inn Express and Suites

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1735 E Kittleson Rd, Moses Lake, WA 98837
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1 room 1 guest
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Holiday Inn Express and Suites
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85 Reviews from our TripAdvisor Community

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Traveler rating
    47
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    11
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    2
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21
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29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Milan, Italy
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We have spent one night there mid August. It is conveniently close to the highway and to several gas stations. The room was decent, bathroom in good condition, wifi impeccable. Only drawback: the 2 reception persons who were very stiff and unfriendly.

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seattle
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I went from staying at the beautiful Suncadia resort to the Holiday Inn for work. If it had been in reverse, then it wouldn't have been such a come down. It is not fair to compare the two. The Holiday Inn was right off the freeway next to several other hotels. A gas station was underneath my window and I... More 

Was this review helpful? Yes
Hotel M, Manager at Holiday Inn Express and Suites, responded to this review

Thank you for taking the time to give us this review. We appreciate your feedback greatly and will do everything we can to add some more charm to our hotel. Thank you for choosing our hotel and we hope that we can have another opportunity to serve you in the future. More 

San Ramon, California
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My family and I recently stayed here and had a wonderful experience. The staff was extremely friendly, rooms were very large and spacious. The breakfast options were varied and my kids loved the special pancakes at night that is currently being offered. The location was across the street from Starbucks and several fast food restaurants. We were pleasantly surprised.

Was this review helpful? Yes
Hotel M, Manager at Holiday Inn Express and Suites, responded to this review

Thanks for this awesome review! We truly appreciate your business and hope that we have another opportunity to serve you in the future. More 

Redmond, Washington
Level Contributor
7 reviews
4 of 5 stars Reviewed July 9, 2015

Rocky start here as my room was either still occupied or not cleaned yet. The new room I got into was nice. Simple but clean. We no ally stay at the Comfort Suites next door but this is definitely another option when I come back in November. Staff at the breakfast was friendly. Normally they ignore you but the ladies... More 

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Hotel M, Manager at Holiday Inn Express and Suites, responded to this review

Thank you for taking the time to give us this review! We hope to see you again soon. More 

Tacoma, Washington
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed July 2, 2015

We have a large group checking in to the Holiday Inn Express over the next three days. From the moment I called to make the reservation, and then calling back to subsequently change the reservation several times, to the check in last night, this has been a near perfect process. Amazing customer service, perfectly clean updated rooms, super location, scrumptious... More 

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Hotel M, Manager at Holiday Inn Express and Suites, responded to this review

We love to hear reviews like this. Our goal is make every guest feel as happy as you did from start to finish. Thank you for taking the time to help spread the word about the Holiday Inn Express and Suites in Moses Lake. More 

Calgary
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 1, 2015

This hotel is easily located off I-90 on the eastern end of Moses Lake, WA. The hotel is clean, the front desk staff very efficient and effective. The morning (free) hot breakfast was great with a good selection of items available. There are a couple of fast food restaurants very close by. The room was large and quiet. I would... More 

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Hotel M, Manager at Holiday Inn Express and Suites, responded to this review

Thank you! We are happy you enjoyed your stay. More 

Steilacoom, Washington
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 3, 2015

Fabulous staff, clean, affordable and by far the best hotel in the area. We have stayed at this hotel 35+ nights and never had a bad experience!!!! Perfect location as it's right off the freeway, highway, etc. Cleanest pool in the city!

Was this review helpful? Yes 1
Hotel M, Manager at Holiday Inn Express and Suites, responded to this review

Thank you so much for this awesome review! Can't tell you how much we appreciate your business. Look forward to seeing your on your next trip through Moses Lake:) More 

Downers Grove, Illinois
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 26, 2015

Reservations seem to be needed to stay at this property. On our drive two previous times, the hotel was sold out, and we got rooms across the street at another chain. For a Holiday Inn Express, it was very nice. Parking if you are pulling a trailer as we were can be a little more difficult.

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Hotel M, Manager at Holiday Inn Express and Suites, responded to this review

Thanks for the good review. Quick tip for trailers, let us know you are coming and we can reserve you a spot that can hold a trailer. More 

USA
Level Contributor
210 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed May 14, 2015

Of course, this is a situational review - this is likely the best hotel in Moses Lake. The exercise room was a little shabby and could have used some weights and filtered water. The breakfast could use some work, but the rooms were clean and the staff was friendly. Relatively quiet for hotel on interstate.

Was this review helpful? Yes
Hotel M, Manager at Holiday Inn Express and Suites, responded to this review

Thank you so much for the great review! We truly appreciate the business and look forward to seeing you on your next trip through Moses Lake. More 

Lynden, United States
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 6, 2015

This was the best Holiday Inn Express we ever stayed at. We were traveling home from an event in Everett and we were very tired, and we felt blessed that we stopped at this hotel. The staff was friendly and they went out of their way to make us comfortable. We were exhausted and hungry. It was late and the... More 

Was this review helpful? Yes 1
Hotel M, Manager at Holiday Inn Express and Suites, responded to this review

Thanks for the "Excellent" review. We really appreciate your support and look forward to seeing you on your next visit. Cheers! More 

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