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All 17 Moses Lake hotels

Holiday Inn Express and Suites

2.5 of 5 Motel   |   1735 E Kittleson Rd, Moses Lake, WA 98837
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Ranked #3 of 17 Hotels in Moses Lake
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
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69 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Nice rooms... Nice people. Donna who makes breakfast every day was Awesome!!! She knew I had to leave early for breakfast so she always had it out a little early (if I was running late she'd pack it to go) And the cookies every night...Fresh not from a bag. WOW and the people at the desk Jamie and Avery were... More

Was this review helpful? Yes 1
Stroudsburg, Pennsylvania
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 21, 2014

What you expect from a Holiday Inn Express is found here. And that is always a good thing! It is scrupulously clean, comfortable beds, super breakfast, nice indoor pool, and great staff. The small town of Moses Lake is a short drive away and itis charming to walk about after a day's driving.

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St. Anthony, United States
2 reviews
5 of 5 stars Reviewed September 20, 2014

My 1st stay at this most awesome hotel! Staff are so helpful and directs you to the great places to visit. I checked in a week ago, I let the front desk know my bathroom sink was not draining very well, I couldn't believe it, the maintenance guy was knocking at my door in about 5 min. I tried to... More

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Moses Lake, Washington
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 15, 2014

What happened? Amazing customer service. Jamie and Cathy were rockstars and not only made me feel welcome, but made me feel truly appreciated as a customer. Thank you for your help, professionalism, and overall amazing customer service.

Was this review helpful? Yes 2
Calgary, Alberta, Canada
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 3, 2014

We recently stayed here while enjoying a weekend with Dave Mathews band at the gorge. We brought our 2 year old son with us. The hotel staff was very accommodating. We had a few simple but strange requests (i.e. dish soap to wash our sons cups, cutlery ect) and they helped us out without hesitation. The staff was very friendly.... More

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Calgary, Canada
2 reviews
4 of 5 stars Reviewed September 2, 2014

After a long drive, we stopped for a few hours hoping for a good sleep prior to starting again. After only 2 hours of sleep, the house keeping crew started knocking on doors and shouting out 'housekeeping' at 0800. Brutal wakening! Very disappointing. Otherwise, the room was comfortable, bathroom was clean and staff at reception were lovely. Would certainly recommend... More

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Senior Contributor
22 reviews 22 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 24, 2014

Stayed here while exploring the areas in and around Moses Lake. Comfortable, well maintained property, with newer bed, flat screen TV, and comfortable breakfast area, immediately off the I-90 highway, and across the street from a Starbucks and other fast food locations. Take an afternoon, and drive up thru the Columbia canyon north and east of Moses Lake for some... More

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4 reviews 4 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 22, 2014

We found ourselves at this location after our truck broke down just outside of Moses Lake on Saturday evening. Upon arrival we noticed that the lobby was really nice.... And that was the best part. The woman at the front desk wasn't very friendly. She was on her way to deliver a rollaway to a room and had a look... More

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Hotel M, Owner at Holiday Inn Express and Suites, responded to this review

Thank you for taking the time to give us this review. We truly appreciate this feedback and these issues will be addressed immediately. Our goal here at our hotel is to offer a great room with great service to every guest every time. As the owner of this hotel I truly apologize that this was not achieved while you stayed... More

seattle, wa
Top Contributor
112 reviews 112 reviews
83 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed July 20, 2014

We stay at a lot of HIE's. This one hits right in the middle of the quality bar; it was built probably 10 years ago and has been well cared for, but is due for a renovation soon. We were greeted very warmly by Sherry who was able to meet our room preferences (including an early check in) Our room... More

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Senior Contributor
39 reviews 39 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 13, 2014

2 queens, 4 towels, fridge, and microwave. The room was very nice. Some of our party thought the beds were too firm and some thought they were too soft. The chair wasn't comfortable for sleeping in if you have back issues. We were in room 230 and had A LOT of pool noise. The front clerk didn't mention that when... More

Was this review helpful? Yes 1
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Additional Information about Holiday Inn Express and Suites

Address: 1735 E Kittleson Rd, Moses Lake, WA 98837
Phone Number:
Location: United States > Washington > Moses Lake
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express and Suites 2.5*
Number of rooms: 80
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Also Known As:
Holiday Inn Express Hotel Moses Lake
Holiday Inn Moses Lake
Moses Lake Holiday Inn

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