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Holiday Inn Express and Suites

2.5 of 5 1735 E Kittleson Rd, Moses Lake, WA 98837
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Certificate of Excellence 2014
Holiday Inn Express and Suites
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Holiday Inn Express and Suites
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71 reviews from our community

Traveler rating
    39
    21
    9
    0
    2
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18
15
10
23
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Seattle, WA
Top Contributor
60 reviews 60 reviews
25 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed December 19, 2014

This is very nice hotel in Moses Lake, WA right off of I-90. Very modern with very nice rooms. Nice people. The breakfast is great with lots of choices. And the cookies every night...Fresh not from a bag. This is what you expect from a Holiday Inn Express. This is always a good. the hotel is clean with comfortable beds.... More 

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Adelaide, Australia
Contributor
14 reviews 14 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 1, 2014

Could not fault .anything here from the time we walked from the bus.till we checked out .STAFF could not do enough for us .Rooms very clean, eating there was a Ball. we were there for a wedding and staff did check me over to make shore i was dressed for it . so to me it was a fun stay.Meet... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 28, 2014

Nice rooms... Nice people. Donna who makes breakfast every day was Awesome!!! She knew I had to leave early for breakfast so she always had it out a little early (if I was running late she'd pack it to go) And the cookies every night...Fresh not from a bag. WOW and the people at the desk Jamie and Avery were... More 

Was this review helpful? Yes 1
Stroudsburg, Pennsylvania
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 21, 2014

What you expect from a Holiday Inn Express is found here. And that is always a good thing! It is scrupulously clean, comfortable beds, super breakfast, nice indoor pool, and great staff. The small town of Moses Lake is a short drive away and itis charming to walk about after a day's driving.

Was this review helpful? Yes 1
St. Anthony, United States
2 reviews
5 of 5 stars Reviewed September 20, 2014

My 1st stay at this most awesome hotel! Staff are so helpful and directs you to the great places to visit. I checked in a week ago, I let the front desk know my bathroom sink was not draining very well, I couldn't believe it, the maintenance guy was knocking at my door in about 5 min. I tried to... More 

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Moses Lake, Washington
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 15, 2014

What happened? Amazing customer service. Jamie and Cathy were rockstars and not only made me feel welcome, but made me feel truly appreciated as a customer. Thank you for your help, professionalism, and overall amazing customer service.

Was this review helpful? Yes 2
Calgary, Alberta, Canada
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 3, 2014

We recently stayed here while enjoying a weekend with Dave Mathews band at the gorge. We brought our 2 year old son with us. The hotel staff was very accommodating. We had a few simple but strange requests (i.e. dish soap to wash our sons cups, cutlery ect) and they helped us out without hesitation. The staff was very friendly.... More 

Was this review helpful? Yes 2
Calgary, Canada
2 reviews
4 of 5 stars Reviewed September 2, 2014

After a long drive, we stopped for a few hours hoping for a good sleep prior to starting again. After only 2 hours of sleep, the house keeping crew started knocking on doors and shouting out 'housekeeping' at 0800. Brutal wakening! Very disappointing. Otherwise, the room was comfortable, bathroom was clean and staff at reception were lovely. Would certainly recommend... More 

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westcoast
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 24, 2014

Stayed here while exploring the areas in and around Moses Lake. Comfortable, well maintained property, with newer bed, flat screen TV, and comfortable breakfast area, immediately off the I-90 highway, and across the street from a Starbucks and other fast food locations. Take an afternoon, and drive up thru the Columbia canyon north and east of Moses Lake for some... More 

Was this review helpful? Yes 3
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 22, 2014

We found ourselves at this location after our truck broke down just outside of Moses Lake on Saturday evening. Upon arrival we noticed that the lobby was really nice.... And that was the best part. The woman at the front desk wasn't very friendly. She was on her way to deliver a rollaway to a room and had a look... More 

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Hotel M, Owner at Holiday Inn Express and Suites, responded to this review

Thank you for taking the time to give us this review. We truly appreciate this feedback and these issues will be addressed immediately. Our goal here at our hotel is to offer a great room with great service to every guest every time. As the owner of this hotel I truly apologize that this was not achieved while you stayed... More 

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Additional Information about Holiday Inn Express and Suites

Address: 1735 E Kittleson Rd, Moses Lake, WA 98837
Phone Number:
Location: United States > Washington > Moses Lake
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express and Suites 2.5*
Number of rooms: 80
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Also Known As:
Holiday Inn Express Hotel Moses Lake
Holiday Inn Moses Lake
Moses Lake Holiday Inn

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