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Extended Stay America - Seattle - Lynnwood

2.5 of 5
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3021 196th Street SW, Lynnwood, WA 98036
Extended Stay America - Seattle - Lynnwood
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Ranked #10 of 13 Hotels in Lynnwood
A recent review
4 of 5 stars reviewed 2 weeks ago
WorldTraveler1st St. Petersburg, Florida
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80 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Beaverton, Oregon
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW

The website claims this hotel is newly renovated. Our room definitely was NOT. The entryway door was a mess with sticky tape marks all over it. The bathroom door was an industrial door installed backwards. It locked from the outside. The inside of the bathroom door had a big hole in it. The bathtub was marked up. We found a... More 

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1 review
1 of 5 stars Reviewed 1 week ago

After long drive from Portland we checked in to this hotel at 10 pm. For 2 adults and 1 child, we booked DELUXE STUDIO 2 FULL BEDS and got the confirmation thru email. Upon check-in, I realized that we only got only 1 Queen. As the hotel was fully book they were not able to fix the situation. The front... More 

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Forest Hill, Maryland
Contributor
13 reviews 13 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We are on a cross country road trip anf stayed at a mixed bag of places but this has been by far the worst place we have stayed so far. The lighting in the room is terrible but when you turn the lights off and actually want some darkness to sleep the street lamps outside are so bright and the... More 

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St. Petersburg, Florida
Top Contributor
71 reviews 71 reviews
13 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for 4 nights in a Queen studio that was super clean and freshly modern. This is definitely NOT a dated hotel. It appears to have been recently renovated in a tasteful way. The kitchen has all you need including a large refrigerator and microwave. The bed was comfortable and our room (#300) quiet. For our purposes the hotel was... More 

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Seattle, Washington
1 review
1 of 5 stars Reviewed May 15, 2015

After a long day of driving, my fiance and i were looking forward to a nice night of sleep. Checking into the hotel, the staff was rude and would look at me like deer in the headlights when i asked a question. They finally checked us into the room and we went up the elevator. I put the key in... More 

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Manager_11525, General Manager at Extended Stay America - Seattle - Lynnwood, responded to this review

Thank you for your recent review of your stay. The situation you described at check-in is completely unacceptable, and I sincerely apologize for your experience. In response to your feedback, I am going to ensure that guest rooms are inspected more thoroughly and that our front desk staff provides professional customer service to every guest. I really appreciate you bringing... More 

Seattle, Washington
1 review
5 of 5 stars Reviewed May 7, 2015

Extended Stay America in Lynnwood is completely what I had hoped. I called ahead to request a quiet room for six nights and Lima helped me get what I asked. Antwon was cheerful and very helpful to my husband and me at check-in. All staff helped us in the same way with the amenities available on request. I like having... More 

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Manager_11525, General Manager at Extended Stay America - Seattle - Lynnwood, responded to this review

Thank you so much for posting a review of our property. I'm so pleased to hear that our staff provided you with great customer service and you enjoyed all of our amenities! Thank you for choosing Extended Stay Hotels. We hope to see you again soon. More 

Atlanta, Georgia, United States
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed April 25, 2015

Friend recommended hotel in order to get out of downtown Seattle. Overall this is a dated hotel. Even though they advertise as "updated." I stay in hotels on average of 180 nights a year for business so have a fairly good idea of what money can get you. Main gripes were: Bed was old and uncomfortable No shampoo/lotion/conditioner in room... More 

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Manager_11525, General Manager at Extended Stay America - Seattle - Lynnwood, responded to this review

The staff and I read your comments about your stay with us. I am sorry to hear that our beds were not to your satisfaction and that we failed to explain our amenities to you upon check-in. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee.... More 

2 reviews
5 of 5 stars Reviewed April 14, 2015 via mobile

We booked through priceline and arrived on Saturday 4/11/15. Greeted with a warm welcome and easy check-in with counter staff Jaime (I believe that was his name) pillows had no pillow cases, but, when we were walking out the door, we told him and when we arrived back to our room after dinner, it had been promptly taken care of.... More 

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Manager_11525, General Manager at Extended Stay America - Seattle - Lynnwood, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you had an excellent stay and that our staff provided you with friendly and accommodating service. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. More 

Murfreesboro, Tennessee
2 reviews
5 of 5 stars Reviewed April 10, 2015

The staff was so helpful with all my questions. They answered my questions promptly and went the extra mile or two with me suffering from a brutal time change. I arrived in the middle of the night later than anticipated and found my room, ready and waiting for me. I loved the breakfast, it was awesome! Everything was very clean... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Seattle - Lynnwood, responded to this review

The staff and I read your review, and would like to thank you for writing such fantastic comments about your experience at our hotel. I am proud of our staff for going the extra mile and exceeding your expectations. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 14, 2015

Extremely satisfied with value, location, cleanliness of facility, friendly and competent staff... Always kind, willing to help and really just plain old cool! Having said that, front desk clerk, Haneen is awesome!

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Seattle - Lynnwood, responded to this review

Thank you so much for posting a review of our property. I'm thrilled that Haneen assisted in making your stay a great one! It is great to read that you enjoyed your clean room and our great location. I am also thrilled that you found us to be a great value. Once more, thank you for posting your review. We... More 

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