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Extended Stay America - Seattle - Lynnwood

2.5 of 5
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3021 196th Street SW, Lynnwood, WA 98036
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Extended Stay America - Seattle - Lynnwood
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Ranked #10 of 13 Hotels in Lynnwood
A recent review
3 of 5 stars reviewed 5 days ago
DH_WhiteRock_BC White Rock, Bc
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82 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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White Rock, Bc
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

It might be called BYOS- bring your own stuff but if you don't mind that, you'll get good value for a clean no frills room. We stayed 3 nights while working on a project in Seattle and didn't plan to spend a lot of time at the hotel. For us, it was a bad choice because the commute into Seattle... More 

Was this review helpful? Yes
Milton Keynes, United Kingdom
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The corridors and lift stank of cannabis and cigarettes. One of the corridors was also full of junk/ bags presumably from another persons room. Our toilet was broken on the Friday and we were told it could not be fixed till Monday (when our stay was over), the manager was not there and the receptionist refused to call a plumber... More 

Was this review helpful? Yes 2
Manager_11525, Manager at Extended Stay America - Seattle - Lynnwood, responded to this review

Thank you for your recent review of your stay. I am sorry to hear that management was not contacted regarding this horrible issue. In response to your feedback, I am going to ensure that our staff members communicate more efficiently with management. Thank you very much for providing us with your feedback. We hope that you will give us the... More 

Beaverton, Oregon
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 24, 2015

The website claims this hotel is newly renovated. Our room definitely was NOT. The entryway door was a mess with sticky tape marks all over it. The bathroom door was an industrial door installed backwards. It locked from the outside. The inside of the bathroom door had a big hole in it. The bathtub was marked up. We found a... More 

Was this review helpful? Yes 3
Manager_11525, General Manager at Extended Stay America - Seattle - Lynnwood, responded to this review

Thank you for your recent review of your stay. Please accept our apologies for the room conditions you experienced. In response to your feedback, I am going to make sure each room is carefully inspected prior to guest arrivals. Still, I am glad to hear that our staff provided you with great customer service. Thank you very much for providing... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 22, 2015

After long drive from Portland we checked in to this hotel at 10 pm. For 2 adults and 1 child, we booked DELUXE STUDIO 2 FULL BEDS and got the confirmation thru email. Upon check-in, I realized that we only got only 1 Queen. As the hotel was fully book they were not able to fix the situation. The front... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Seattle - Lynnwood, responded to this review

Thank you for your recent review of your stay. I am sorry to hear that we were unable to accommodate the room type you requested. In response to your feedback, I will make sure that we are more attentive when checking our availability and reviewing the requested room types of each arrival. Thank you very much for providing us with... More 

Forest Hill, Maryland
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed June 14, 2015

We are on a cross country road trip anf stayed at a mixed bag of places but this has been by far the worst place we have stayed so far. The lighting in the room is terrible but when you turn the lights off and actually want some darkness to sleep the street lamps outside are so bright and the... More 

Was this review helpful? Yes 1
St. Petersburg, Florida
Level Contributor
71 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed June 11, 2015

Stayed for 4 nights in a Queen studio that was super clean and freshly modern. This is definitely NOT a dated hotel. It appears to have been recently renovated in a tasteful way. The kitchen has all you need including a large refrigerator and microwave. The bed was comfortable and our room (#300) quiet. For our purposes the hotel was... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Seattle - Lynnwood, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that our hotel was perfect for your needs! I’m thrilled you enjoyed our comfortable rooms and our convenient location. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the... More 

Seattle, Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 15, 2015

After a long day of driving, my fiance and i were looking forward to a nice night of sleep. Checking into the hotel, the staff was rude and would look at me like deer in the headlights when i asked a question. They finally checked us into the room and we went up the elevator. I put the key in... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Seattle - Lynnwood, responded to this review

Thank you for your recent review of your stay. The situation you described at check-in is completely unacceptable, and I sincerely apologize for your experience. In response to your feedback, I am going to ensure that guest rooms are inspected more thoroughly and that our front desk staff provides professional customer service to every guest. I really appreciate you bringing... More 

Seattle, Washington
1 review
5 of 5 stars Reviewed May 7, 2015

Extended Stay America in Lynnwood is completely what I had hoped. I called ahead to request a quiet room for six nights and Lima helped me get what I asked. Antwon was cheerful and very helpful to my husband and me at check-in. All staff helped us in the same way with the amenities available on request. I like having... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Seattle - Lynnwood, responded to this review

Thank you so much for posting a review of our property. I'm so pleased to hear that our staff provided you with great customer service and you enjoyed all of our amenities! Thank you for choosing Extended Stay Hotels. We hope to see you again soon. More 

Atlanta, Georgia, United States
Level Contributor
3 reviews
2 of 5 stars Reviewed April 25, 2015

Friend recommended hotel in order to get out of downtown Seattle. Overall this is a dated hotel. Even though they advertise as "updated." I stay in hotels on average of 180 nights a year for business so have a fairly good idea of what money can get you. Main gripes were: Bed was old and uncomfortable No shampoo/lotion/conditioner in room... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Seattle - Lynnwood, responded to this review

The staff and I read your comments about your stay with us. I am sorry to hear that our beds were not to your satisfaction and that we failed to explain our amenities to you upon check-in. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee.... More 

2 reviews
5 of 5 stars Reviewed April 14, 2015 via mobile

We booked through priceline and arrived on Saturday 4/11/15. Greeted with a warm welcome and easy check-in with counter staff Jaime (I believe that was his name) pillows had no pillow cases, but, when we were walking out the door, we told him and when we arrived back to our room after dinner, it had been promptly taken care of.... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Seattle - Lynnwood, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you had an excellent stay and that our staff provided you with friendly and accommodating service. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. More 

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