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Extended Stay America - Seattle - Lynnwood

2.5 of 5
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3021 196th Street SW, Lynnwood, WA 98036
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Extended Stay America - Seattle - Lynnwood
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Ranked #10 of 13 Hotels in Lynnwood
A recent review
5 of 5 stars reviewed 3 weeks ago
Eileen R Seattle, Washington
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75 Reviews from our TripAdvisor Community

Traveler rating
    14
    17
    13
    16
    15
See reviews for
23
21
11
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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  • All months
    (75)
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    (16)
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    (31)
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    (10)
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Seattle, Washington
1 review
1 of 5 stars Reviewed 2 weeks ago

After a long day of driving, my fiance and i were looking forward to a nice night of sleep. Checking into the hotel, the staff was rude and would look at me like deer in the headlights when i asked a question. They finally checked us into the room and we went up the elevator. I put the key in... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Seattle - Lynnwood, responded to this review

Thank you for your recent review of your stay. The situation you described at check-in is completely unacceptable, and I sincerely apologize for your experience. In response to your feedback, I am going to ensure that guest rooms are inspected more thoroughly and that our front desk staff provides professional customer service to every guest. I really appreciate you bringing... More 

Seattle, Washington
1 review
5 of 5 stars Reviewed 3 weeks ago

Extended Stay America in Lynnwood is completely what I had hoped. I called ahead to request a quiet room for six nights and Lima helped me get what I asked. Antwon was cheerful and very helpful to my husband and me at check-in. All staff helped us in the same way with the amenities available on request. I like having... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Seattle - Lynnwood, responded to this review

Thank you so much for posting a review of our property. I'm so pleased to hear that our staff provided you with great customer service and you enjoyed all of our amenities! Thank you for choosing Extended Stay Hotels. We hope to see you again soon. More 

Atlanta, Georgia, United States
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed April 25, 2015

Friend recommended hotel in order to get out of downtown Seattle. Overall this is a dated hotel. Even though they advertise as "updated." I stay in hotels on average of 180 nights a year for business so have a fairly good idea of what money can get you. Main gripes were: Bed was old and uncomfortable No shampoo/lotion/conditioner in room... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Seattle - Lynnwood, responded to this review

The staff and I read your comments about your stay with us. I am sorry to hear that our beds were not to your satisfaction and that we failed to explain our amenities to you upon check-in. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee.... More 

2 reviews
5 of 5 stars Reviewed April 14, 2015 via mobile

We booked through priceline and arrived on Saturday 4/11/15. Greeted with a warm welcome and easy check-in with counter staff Jaime (I believe that was his name) pillows had no pillow cases, but, when we were walking out the door, we told him and when we arrived back to our room after dinner, it had been promptly taken care of.... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Seattle - Lynnwood, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you had an excellent stay and that our staff provided you with friendly and accommodating service. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. More 

Murfreesboro, Tennessee
2 reviews
5 of 5 stars Reviewed April 10, 2015

The staff was so helpful with all my questions. They answered my questions promptly and went the extra mile or two with me suffering from a brutal time change. I arrived in the middle of the night later than anticipated and found my room, ready and waiting for me. I loved the breakfast, it was awesome! Everything was very clean... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Seattle - Lynnwood, responded to this review

The staff and I read your review, and would like to thank you for writing such fantastic comments about your experience at our hotel. I am proud of our staff for going the extra mile and exceeding your expectations. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 14, 2015

Extremely satisfied with value, location, cleanliness of facility, friendly and competent staff... Always kind, willing to help and really just plain old cool! Having said that, front desk clerk, Haneen is awesome!

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Seattle - Lynnwood, responded to this review

Thank you so much for posting a review of our property. I'm thrilled that Haneen assisted in making your stay a great one! It is great to read that you enjoyed your clean room and our great location. I am also thrilled that you found us to be a great value. Once more, thank you for posting your review. We... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 2, 2015

My stay was very pleasant! I moved there from a more economical motel as the bed was very uncomfortable! Was very glad I did too! Loved the handy location and comfortable mattress and room. I was unfamiliar with the area and asked Haneen a few questions and she was extremely helpful! I definitely will stay there again as I travel... More 

Was this review helpful? Yes 3
Manager_11525, General Manager at Extended Stay America - Seattle - Lynnwood, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you enjoyed your stay with us. I am so glad to read that you found your bed to be comfortable, and that our staff member was able to provide you with such helpful service. I will pass along the kind words... More 

Selah
Contributor
15 reviews 15 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 28, 2014

Nice quiet stay. But I found it interesting they did not have extra blankets. Close and convenient to freeway and shopping. You need to ask for cooking supplies for the room as they don't keep them in the room. Overall a good stay just wish we could have had a extra blanket.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Seattle - Lynnwood, responded to this review

Thank you for taking the time to write a review of your stay. Please accept our apologies that the front desk staff did not have any extra blankets to give you during your stay. Still, we are pleased to know that we were able to provide you a quiet and convenient stay overall. Thank you again for your review. We... More 

Seattle, Washington
Top Contributor
59 reviews 59 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed December 25, 2014

I stayed here for the weekend. The price was the cheapest for a good hotel. The location is excellent, being close to I-5 and the Mall. However, my stay was less then expected. There was a delay in getting my room, due to printer/computer issues. Then I was told that my room would not have any dishes, cups, or anything... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Seattle - Lynnwood, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that there was a lack of communication when it came to your second night stay. I will make sure to talk to our staff about improving communication within our team. Also, I want to apologize that our staff did not attend... More 

Eugene, Oregon
Top Contributor
180 reviews 180 reviews
15 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed December 24, 2014 via mobile

Our family rented two rooms for four nights and hotel stay was pleasant. Rooms are not fancy or plush but they are clean, big enough and have small kitchen set up. Staff is friendly. Would recommend especially if your looking for an affordable clean and safe place to stay.

Was this review helpful? Yes 1
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