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Holiday Inn Express & Suites Lynnwood

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2515 196th Street SW, Lynnwood, WA 98036
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1 room 1 guest
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Holiday Inn Express & Suites Lynnwood
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173 Reviews from our TripAdvisor Community

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Traveler rating
    70
    82
    18
    0
    3
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84
34
7
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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  • German first
  • Portuguese first
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English first
  • All months
    (173)
  • Mar-May only
    (36)
  • Jun-Aug only
    (65)
  • Sep-Nov only
    (46)
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    (26)
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Victoria
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed with our family in August for one night. We arrived early and the room wasn't ready, not an issue, we went to Alderwood Mall while we waited. When checking in, the staff seemed weary or perhaps they were short staffed, but there was definitely some type of miscommunication between housekeeping and front desk. We watched as two separate... More 

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Richmond, Canada
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had an overnight stay in this hotel and it did not disappoint! Would recommend this place for a comfortable, decent stay for families. Pros: -Pancakes available from 8pm to midnight -Clean, standard-sized rooms with double beds and comfortable pillows -TV with TLC for marathon "Say Yes to the Dress" -spacious bathroom with Bath and Body Works white citrus toiletries -Standard... More 

Was this review helpful? Yes
Briannan C, Front Office Manager at Holiday Inn Express & Suites Lynnwood, responded to this review

Dear lilmissrichmond, Thank you for your wonderful feedback! Our Complimentary Breakfast is definitely popular; the variety of options is sure to please everyone in your group. Unfortunately the Pancakes at Night event is only for the month of August. We wish we had pancakes all day! It is also great to hear that you enjoyed our friendly and efficient Front... More 

Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is nice and clean, staff at the front desk were friendly. When we got to our room we found food in the fridge from the guests before us. I know this can happen if the cleaning ladies are busy and forget to check. This the hotel is a 40 min drive to Seattle and close to an outlet... More 

Was this review helpful? Yes
Briannan C, Front Office Manager at Holiday Inn Express & Suites Lynnwood, responded to this review

Dear Katiejojo65, It is great to hear that you enjoyed our beautiful hotel and your spacious room. We are definitely thankful for our wonderful Front Desk staff who go above and beyond for our guests. We are sorry to hear that your daily housekeeping requests were not to standard; we will definitely take that into consideration with further training. Thank... More 

Calgary, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Ģreat hotel for us. The team had a great time. The indoor pool was a great way for the boys to unwind. Staff was very organized and helpful in finding restaurants for us to all go to eat. Very clean and breakfast daily in the common room was a plus! We also were able to use the common room if... More 

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Briannan C, Front Office Manager at Holiday Inn Express & Suites Lynnwood, responded to this review

Dear Anna N., We are so glad you enjoyed your trip and stay at our hotel. Our Complimentary Breakfast does have a lot of options for a variety of preferences and we are glad you were able to take advantage of the breakfast space in the afternoons and evenings for your team gatherings. We are also very proud of our... More 

Vancouver
Level Contributor
117 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
1 of 5 stars Reviewed July 19, 2015 via mobile

This is by far the worst hotel I have ever stayed at in my entire lifetime, the incompetence extended from front office/ reservations to billing. It is very poorly managed. We arrived early on the day of check-in and was asked to return later that day for our room (room no. had been assigned). We came back in the evening... More 

Was this review helpful? Yes 1
Briannan C, Front Office Manager at Holiday Inn Express & Suites Lynnwood, responded to this review

Dear TequilaVancouver, We are so sorry to hear about the unfortunate experiences you suffered during your stay. We are happy to say that it is very unusual to hear about such extreme mistakes occurring; we hold our Front Desk staff to a very high standard. We hope that you are able to reconsider and visit us again the next time... More 

Chesterfield, Michigan
Level Contributor
271 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
5 of 5 stars Reviewed July 13, 2015

Rooms are large with fridge and microwave. 40 inch flat screen and work desk. Room was clean. Could use more lighting. Staff was very friendly and helped me out by allowing me to check in early. Next to old spaghetti factory. Breakfast was usual HIE fare

Was this review helpful? Yes
Briannan C, Front Office Manager at Holiday Inn Express & Suites Lynnwood, responded to this review

Dear PhoenixSunDog, We are glad you enjoyed our proximity to enjoyable area amenities such as local restaurants and the Alderwood Mall. We are definitely proud of how friendly and accommodating our Front Desk staff is and are glad they demonstrated that for your arrival. We hope you stop by the next time you are in the Lynnwood area! Sincerely, Hanna... More 

Dallas, Texas
Level Contributor
166 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed July 13, 2015

Easy to find hotel surrounded by awesome shopping and food! Cheese factory shares the parking lot! Hotel has always been clean and well maintained; staff are very friendly and accommodating. Every time I stay here I always know I will come back! Rooms are always clean and well maintained. I highly recommend it for business travelers in the north Seattle... More 

Was this review helpful? Yes
Briannan C, Front Office Manager at Holiday Inn Express & Suites Lynnwood, responded to this review

We are glad you are always welcomed by our wonderful Front Desk staff. Our Housekeeping team works hard to make sure that our spacious rooms are just like home. We hope you continue to feel excited about coming back the next time you are in the Lynnwood area! Sincerely, Hanna Bork Front Office Manager More 

Level Contributor
63 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed July 10, 2015

Hotel itself is average, what's weird is the creepy doll encased in the lobby. Very strange to see that when you walk into the hotel. The beds were adequate and room amenities were fine too. You are able to smell the pool from outside the building which indicates e chlorine levels in the water. My husband and son went swimming... More 

Was this review helpful? Yes
Briannan C, Manager at Holiday Inn Express & Suites Lynnwood, responded to this review

Dear Dave-Jenn996, We are sorry that you were not completely satisfied with our Pool and Jacuzzi. Our maintenance team works hard to maintain the chlorine levels and keeps the temperature at regional standard but of course our main priority is guest happiness. Our American Girl doll rooms are beautiful and very popular; it is unfortunate that you were creeped out... More 

Atlanta
Level Contributor
76 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed June 18, 2015

I do so love an HI Express. The Lynnwood HIE was no exception. The front desk staff was very welcoming. Really nicely sized room with a fridge and wifi and good A/C. The property is on a very busy thoroughfare so it is no problem finding stores, restaurants and other services. I would stay there again!

Was this review helpful? Yes
Briannan C, Front Office Manager at Holiday Inn Express & Suites Lynnwood, responded to this review

Dear jgpatlantatraveler, We're so glad to hear you enjoyed your recent stay with us! We love the convenience of our location with all the great shops and restaurants nearby, and we're glad you did as well. We're also always happy to hear that guests have good experiences with our staff. We pride ourselves in providing great customer service, and we... More 

Wenatchee, Washington
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 3, 2015

I noticed that there were housekeeping trash bags staged by the elevator on our floor. Then a housekeeping staff came out on the first floor with a linen cart and several full trash bags. I was put-off by this practice. When we checked out, I asked the front desk if they had a service elevator, and if so, was it... More 

Was this review helpful? Yes
Briannan C, General Manager at Holiday Inn Express & Suites Lynnwood, responded to this review

Dear WenatcheSHEL, I am so pleased to hear you had positive experiences with our staff and our overall location cleanliness. I am very sorry to hear about the challenges you did encounter. While we would love to have a service elevator, we do try our best to minimize how much guests are impacted by the lack of it. I am... More 

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