We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Quality Inn & Suites

Hotel website
Hotel deals
2327 N Madson Rd, 1/2 Block North of Appleway on Madson, Liberty Lake, WA 99019 (Formerly Cedars Inn)
Special Offer
Choice Privileges Points
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Quality Inn & Suites
Professional photos View all
Browse nearby
Quality Inn & Suites
Add Photo Write a Review

96 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    23
    30
    18
    9
    16
See reviews for
34
35
6
12
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
  • All months
    (96)
  • Mar-May only
    (21)
  • Jun-Aug only
    (54)
  • Sep-Nov only
    (13)
  • Dec-Feb only
    (8)
All months
Forest Grove, Oregon
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

This was the vacation from hell. While we knew they were in the midst of remodeling, we were told that it wouldn't interfere with our stay. Here are some of the problems we encountered: 1. We reserved a room on the top floor but when we arrived, were told the top floor had been booked solid. However, there were no... More 

Was this review helpful? Yes
5 of 5 stars Reviewed 4 days ago NEW

We took a much deserved long weekend and were fortunate to find a room at the Quality Inn & Suites in Liberty Lake, WA. The hotel has been beautifully renovated since our last stay and John and his staff are awesome. If you are interested in finding a clean, quiet, reasonably priced room - this is it! In addition, the... More 

Was this review helpful? Yes
Jason F, General Manager at Quality Inn & Suites, responded to this review

Dear Jerry, We are so delighted that we got to be a part of your much needed getaway. Thank you for sharing your impressions of our recent remodel and we are excited as we come even closer to the final stages of that, hopefully by your next stay you will see the finished product. Thank you again for choosing us... More 

Level Contributor
1 review
5 of 5 stars Reviewed 1 week ago

Our room was clean! Philipe was at the desk most of the time when we came in and left. He was kind and welcoming every single time. We were pleased with the breakfasts provided. The pool area was always clean with plenty of towels provided. We wanted to visit both Spokane and Couer D Alene and this hotel was in... More 

Was this review helpful? Yes
Jason F, General Manager at Quality Inn & Suites, responded to this review

Hi Dawn! We are very happy you chose to stay with us and glad that the location was perfect for your plans in both Spokane and CdA. Thank you for taking the time to recognize Phillipe for his excellent service levels, like with all the staff here, he takes great pride in working here and helping guests and it totally... More 

Tigard, Oregon
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Cant say enough about this Wyndam property. Phillipe was fantastic and we appreciate his hospitality. The pool was a little crowed but nice none the less. The room was spacious and everything was perfect. We loved this property and will return in the future.

Was this review helpful? Yes
Jason F, General Manager at Quality Inn & Suites, responded to this review

Dear Diane, We are so happy to hear you had a fantastic stay! Our pool does get a little busy in the summer time, but glad you got to enjoy it. Thank you so much for taking the time to share your experience and how much you enjoyed staying with us. We look forward to seeing you again very soon.... More 

Washington, United States
Level Contributor
118 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The front desk people were outstanding; friendly, professional and caring. The kitchen staff did a fine job of keeping everything stocked in spite of a very busy week-end. We would definitely stay here again.

Was this review helpful? Yes 1
Jason F, General Manager at Quality Inn & Suites, responded to this review

Dear Karen, Thank you for making us your choice when you decided where to stay and we are glad to have been a part of your trip. Thank you for sharing how great our staff is and how much you enjoyed our full hot breakfast. We hope to see you again very soon. Sincerely, Jason Fierst General Manager More 

Boise, Idaho
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The room and hotel was clean and quiet, though work is still needed around the property. Carpet stretching, wall paper coming off, minor maintenance issues. The breakfast was fine and well stocked, pancake machine is cool! The indoor pool looked nice and clean, though we did not use it. I had an issue with the fitness facility, it is small... More 

Was this review helpful? Yes
Jason F, General Manager at Quality Inn & Suites, responded to this review

Dear Jake, Thank you for choosing our hotel and also for sharing your experience. We appreciate your patience as we remodel and we too are excited for the finished result, one of which will be a completely redesigned and remodeled fitness center. We hope to see you again very soon and wish you a happy and safe rest of your... More 

Aloha
Level Contributor
30 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed June 19, 2015

Great location! Far enough from the Freeway and main street to be really quite but only two minute’s drive time to the Freeway. The room we had was very large, comfortable bed and clean bathroom. Something I found strange was the size of the living room and kitchen but it had a 1960’s stile refrigerator (at least that’s what it... More 

Was this review helpful? Yes
Jason F, General Manager at Quality Inn & Suites, responded to this review

Dear Sean, Thank you for taking the time to review our hotel and we are glad that you made us a part of your long trip. Also, thank you for the feedback on the kitchen area. We do have those kitchenettes for guest convenience in our largest suites but as the industry changes and regulations have changed it, we are... More 

Vancouver, Washington, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 9, 2015

I travel waaay too much for work and customer service is so much more important than anything else. This place, in addition to being a decent hotel (clean, good bed, decent breakfast, strong wifi) has an added bonus. The afternoon desk person, Zachariah, has the customer service skills perfected. His professionalism, sincerity, relaxed (but not slow) mannerisms and genuine concern... More 

Was this review helpful? Yes 1
Jason F, General Manager at Quality Inn & Suites, responded to this review

Dear Alan, What a wonderful review from such a seasoned traveler, we really appreciate you taking the time to share your stay. We are very lucky to have such amazing talent here on our staff and Zachariah really sets the tone for most of the staff here! We are very happy that you had a great stay and we will... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 8, 2015 via mobile

The hotel is dirty. Wallpaper coming off. Hall ways smell like pot. Management said it's been an issue sine it's legal here. No smoking means no smoking. Have asthma. Hotel smells musty too. Bad lighting. Small rooms. Wasn't given anything for pot smoke. Disappointed in there service. Way to expensive for the way it looks and smells.

Was this review helpful? Yes 2
Jason F, General Manager at Quality Inn & Suites, responded to this review

Dear nclex29, I would like to apologize for your stay. While we are typically reviewed as one of the cleanest hotels with the best level of service in the area, clearly we dropped the ball on your stay. We are indeed a non-smoking hotel which is strictly enforced, however, as with a large amount of hotels in Washington State, we... More 

Travelers are raving about these Liberty Lake hotels

traveller20074
Level Contributor
27 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 26, 2015

WON'T be back. Everything else was great. The breakfast was good, and the beds were comfortable. Convenient to everything we wanted. The internet worked ok. Was pretty quiet. I still can't figure out why an indoor heated pool would be C-C-C-C-COLD.

Was this review helpful? Yes 1
Jason F, General Manager at Quality Inn & Suites, responded to this review

Dear Traveler20074, Thank you for choosing to stay with us recently and we are glad that the majority of your stay was excellent. We do apologize that the pool was colder than you would have liked, unfortunately we have to keep it in the guidelines set by Spokane Regional Health District and they dictate 82-86 degrees and so we keep... More 

Questions? Get answers from hotel staff and past guests. Ask a question

54 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (26)
Viewed
Room/suite (10)
Viewed
Pool/beach area (7)
Viewed
Bathroom (3)
Viewed
View from room (1)
Viewed
Dining (1)
Viewed
Hotel & grounds (1)
Viewed
1:55
Videos (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (28)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (14)
Viewed
Bathroom (2)
Viewed
Dining (2)
Viewed
Pool/beach area (1)
Viewed
Other (4)
Check In Check Out
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Liberty Lake
0.7 mi away
BEST WESTERN PLUS Peppertree Liberty Lake Inn
4.6 mi away
La Quinta Inn & Suites Spokane Valley
6.5 mi away
Comfort Inn & Suites
Comfort Inn & Suites
#1 of 12 in Spokane Valley
4.5 of 5 stars 340 reviews
Show Prices
Show Prices
Show Prices
4.3 mi away
My Place Hotel - Spokane Valley
My Place Hotel - Spokane Valley
#6 of 12 in Spokane Valley
4.5 of 5 stars 84 reviews
4.1 mi away
Hampton Inn & Suites Spokane Valley
5.0 mi away
Sleep Inn
Sleep Inn
#1 of 5 in Post Falls
4.0 of 5 stars 98 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Back to top
Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay