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All 2 Liberty Lake hotels

Quality Inn & Suites

2.0 of 5 Hotel   |   2327 N Madson Rd, Liberty Lake, WA 99019 (Formerly Cedars Inn)
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Ranked #2 of 2 hotels in Liberty Lake
A recent review
4 of 5 stars reviewed 2 weeks ago
Jim2430 Lewiston ID
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  • Reviews (68)
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68 people have reviewed this hotel

Traveler rating
    13
    21
    13
    8
    13
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7
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
Salem
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We were travelling together, three families in all, and were looking for a good place near the Silverwood Theme Park. We read of a Quality Inn that offered good services so we turned off at the Liberty Lake Exit. Except for a small sign on the corner we would have missed the place completely; in fact my daughter made a... More

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Lewiston ID
Contributor
17 reviews 17 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The only snag: this place can be tricky to find as it's a block off the main drag (Appleway Ave.) & has a great view of the I-90 expressway... but that's pretty minor. The property is up-dated & clean. Staff was pleasant to deal with & made our check-in a quick & painless moment in the main lobby. The room... More

Was this review helpful? Yes 1
Jason F, General Manager at Quality Inn & Suites, responded to this review

Dear Jim, Thank you very much for staying with us recently and for sharing with the Trip Advisor community what a great stay you had. Sorry to hear you had a hard time locating us, we are actively working with the City of Liberty Lake to get an exception to the ordnance that prevents us from having signage to make... More

Lake Isabella, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Staff was nice. Everything was clean, breakfast was good love those waffle makers. Location is a little off the beaten path but easy to get too. No view. Mini fridge and microwave a plus. Breakfast time was busy no place to sit.

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Jason F, General Manager at Quality Inn & Suites, responded to this review

Dear Amanda, Thank you very much for choosing to stay with our hotel and the Choice Hotels family. We are very happy to hear you had a great stay and that you felt we are "very worth it." We strive to deliver nothing but the best for our guests, from perfectly clean rooms to amazing service and glad that reflected... More

Pendleton, Oregon
Top Contributor
52 reviews 52 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed June 13, 2014

I stayed here on a business trip. My room was CLEAN. The bed was comfortable for a Hotel bed (and with my back, I am a stickler about beds!). The LG television worked well. The microwave and fridge looked to be almost new. The room also had a coffee maker and hair dryer. The staff was welcoming and helpful. Most... More

Was this review helpful? Yes 1
Jason F, General Manager at Quality Inn & Suites, responded to this review

Dear Zeppy123, Thank you very much for choosing to stay with and for sharing all about how great your stay was. Cleanliness and amazing guest first service is at the core of what we do every day and I am very glad it shows. We are also delighted to hear that you loved the bed. To be honest, its hard... More

Vancouver, Washington
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 13, 2014

Whenever I travel to Spokane, I always prefer to stay at this hotel because of the superior quality of service, supreme comfort of the rooms and the excellent continental breakfast. It's a beautiful hotel, by far the best Choice hotel

Was this review helpful? Yes 1
Jason F, General Manager at Quality Inn & Suites, responded to this review

Dear Dean S, Your review made out day and we love hearing from our guests when they share the experience with everyone else. We very much appreciate your praise of us being one of the best in the Choice Hotels family and we strive everyday to make sure our commitment is clear to every guest, so reading your review reassures... More

Creston, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 13, 2014

This was our last hotel we stayed in during our week long holiday. I have to say it was the best and bonus the least price. Beds were very comfortable ..lovely decor and very clean ! Will certainly be back when in area.

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Jason F, General Manager at Quality Inn & Suites, responded to this review

Dear GreenZiggy, Thank you for the compliment not only on the value of our hotel, but also the praise on just how perfectly clean you found your room. As does all my staff, my housekeepers really put their hearts into what they do to make our guests ore comfortable and to feel a little more at home. We can't wait... More

Dime Box, Texas
Top Contributor
140 reviews 140 reviews
32 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed May 6, 2014

Driving cross country and needed a place to stop. Cheaper than Tacoma at $60 a night. Clean hotel with comfortable rooms. Free breakfast and internet. Fridge, microwave, iron, coffee pot. Employees - friendly Maintenance and maid service - good Location - outside of Tacoma but near shops and place to eat. Knocks? Smaller rooms I would stay here again.

Was this review helpful? Yes 1
Jason F, General Manager at Quality Inn & Suites, responded to this review

Dear James, I am glad that we were able to provide you a great, quiet place to stay with us recently and some friendly faces to take care of you. We hope to see you again in the near future and don't forget to ask about our specials on our larger suites and jacuzzi rooms. Safe travels to you this... More

Calgary, Canada
Top Contributor
102 reviews 102 reviews
20 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed December 18, 2013

Pretty nice place. Staying here midweek this week during my wife's birthday this week and not having that bad of a time. Our room is right above the receptionist and we never hear any crude noises or anything. Bedding was very clean and well put together, bathroom clean with a decent tub. Was able to use the hot tub last... More

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Jeff E, General Manager at Quality Inn & Suites, responded to this review

Dylan Knell, Thank you very much for your kind words and for taking the time during your stay to write a review. I'm happy you had the opportunity to enjoy our hot tub and on your next visit I hope you get the opportunity to try our breakfast. Thank you! More

La Center, Washington
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 11, 2013

This is a nice hotel with very comfortable new beds. The rooms are small, but clean, updated and well cared for. The breakfast is practily non existant so if that is important to you, stay someplace else. Despite being right off the freeway, it is extreemly quite.

Was this review helpful? Yes
Jeff E, General Manager at Quality Inn & Suites, responded to this review

Todd J, Thank you for taking the time to write a review, our guest feedback is always appreciated. I'm glad you enjoyed your room and that you had a good night sleep on our comfortable beds. We are currently working on ways to improve our breakfast for the new year so that we can better serve our guest needs. Thanks... More

Mansfield, CT
Contributor
13 reviews 13 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 19, 2013

Contrary to other reviews, our experience of five weeks at this hotel was exemplary. We found the front desk, especially Victoria, very accommodating to our needs. She was very helpful and friendly under trying circumstances. We give five stars to the staff for making our extended stay very pleasant. The rooms are clean and roomy. The free breakfasts offered a... More

Was this review helpful? Yes 1
Jeff E, General Manager at Quality Inn & Suites, responded to this review

Karen W, Thank you for sharing your review about your stay. It is always great to hear the comments our guest have about the property and staff. I am delighted that my staff, especially Victoria, had an impact during your stay. We as a staff make our best effort to make all our guest feel at home and have the... More

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Additional Information about Quality Inn & Suites

Address: 2327 N Madson Rd, Liberty Lake, WA 99019 (Formerly Cedars Inn)
Phone Number:
Location: United States > Washington > Liberty Lake
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites 2*
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
65

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