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Quality Inn & Suites

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2327 N Madson Rd, 1/2 Block North of Appleway on Madson, Liberty Lake, WA 99019 (Formerly Cedars Inn)
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1 room 1 guest
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102 Reviews from our TripAdvisor Community

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Traveler rating
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    18
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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Great Falls
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

After seeing some of the other reviews and picture, we either got lucky or things have changed since some of the negative reviews. We had no problems with the cleanliness or other issues some experienced. We stayed in room 111. My only suggestion would be to add a designated area for us to take our dogs out to. Overall, our... More 

Was this review helpful? Yes
Jason F, General Manager at Quality Inn & Suites, responded to this review

Hi 2geocachers! Thank you for staying with us and for sharing your experience. Like with all hotels, the reviews on here are pretty much all excellent, but we did have some opportunities to improve that show up on here and we have learned from them and adapted to better meet the needs of our guests and I think that showed... More 

Wauconda
Level Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Warm welcome by staff upon arrival & very accommodating to travelers needs. Suites are super spacious with full size refrigerator. Warm cookies each evening. Great breakfast selection. Large sitting area in lobby with large TV. Elevator to top floors. Business center for travelers. Comfy beds & rooms are very clean. My go to place anytime I am in the area... More 

Was this review helpful? Yes
Jason F, General Manager at Quality Inn & Suites, responded to this review

Dear MeBeTraveling, We would like to again thank you for your continued business and want to tell you what a compliment it is to be your home away from home. You really captured the experience that we are really striving for in your review and we really appreciate you sharing your experiences with others. We look forward to your next... More 

Yakima, Washington
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago

I was here for several days for work. Myself and a co-worker both had 3rd floor rooms. Mine had a musty odor and the AC worked marginally at best. Wall paper was peeling off the walls in the bathroom and around the window. The arms on the chair showed significant wear. My co-workers room clearly had water damage on the... More 

Was this review helpful? Yes 1
Jason F, General Manager at Quality Inn & Suites, responded to this review

Dear Jim, Thank you for sharing your experience with us and we are disappointed to read that both you and your co-workers rooms not up to our standard. We are in the middle of renovations right now and the third floor rooms you were both in, are next on the list. Our goal is to still deliver immaculately clean rooms... More 

Travelers are raving about these Liberty Lake hotels

Manassas, Virginia
Level Contributor
187 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Everything was clean and well kept. The beds were comfy and the room was very spacious. The front desk person who checked us in was very pleasant. The breakfast was the standard fare for a hotel continental breakfast but had a really fun pancake making machine. The girl working the breakfast area was really busy and kept things well stocked... More 

Was this review helpful? Yes 1
Jason F, General Manager at Quality Inn & Suites, responded to this review

Hi Yorkiemom19! Thank you for taking the time to review our hotel and tell everyone how fantastic your stay was. We are glad that you loved our fresh buttermilk pancake machine, it has been a huge hit with our guests and a much anticipated upgrade to our breakfast from the same old waffle. Sounds like our brand new beds provided... More 

Salem, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Very clean, pleasant and in good repair. Excellent breakfast included and attentive monitoring of the food so it is kept tidy and refilled, and dining tables cleaned promptly. Staff were all extremely pleasant so it was ALL GOOD!

Was this review helpful? Yes 1
Jason F, General Manager at Quality Inn & Suites, responded to this review

Dear Mitcheal, Thank you for your business and your choice to stay with us. We are happy to read that you had a great stay. Excellent staff service and a great breakfast in the morning are just our way of showing that we care. We wish you safe and happy travels no matter where you are headed next and look... More 

Great Falls, Montana
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The front desk when we checked in was efficient, knowledgeable about the area and directed us to it wonderful restaurant. every time we asked for anything weather towels for extra shampoo they were willing and gave to us with a smile. We didn't hear any construction noise at all, and the room was clean and comfortable. One thing I didn't... More 

Was this review helpful? Yes 1
Jason F, General Manager at Quality Inn & Suites, responded to this review

Dear tkgfmt, Thank you so much for choosing to stay with us and for posting a review about how great your stay was. We really take pride in helping every guest that we come into contact with and it has really become a culture here, so I am delighted it shows. We hope to see you again very soon! Have... More 

Forest Grove, Oregon
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 5 weeks ago

This was the vacation from hell. While we knew they were in the midst of remodeling, we were told that it wouldn't interfere with our stay. Here are some of the problems we encountered: 1. We reserved a room on the top floor but when we arrived, were told the top floor had been booked solid. However, there were no... More 

Was this review helpful? Yes
Jason F, General Manager at Quality Inn & Suites, responded to this review

Dear DB, Again, our sincerest apologies. Our goal is that every stay with us should be absolutely fantastic and we are really disappointed that yours wasn't. I want to again ensure you that the remodeling had no impact on your stay as all of our work is done in a manner to ensure it is only during the day and... More 

2 reviews
5 of 5 stars Reviewed July 28, 2015

We took a much deserved long weekend and were fortunate to find a room at the Quality Inn & Suites in Liberty Lake, WA. The hotel has been beautifully renovated since our last stay and John and his staff are awesome. If you are interested in finding a clean, quiet, reasonably priced room - this is it! In addition, the... More 

Was this review helpful? Yes
Jason F, General Manager at Quality Inn & Suites, responded to this review

Dear Jerry, We are so delighted that we got to be a part of your much needed getaway. Thank you for sharing your impressions of our recent remodel and we are excited as we come even closer to the final stages of that, hopefully by your next stay you will see the finished product. Thank you again for choosing us... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 23, 2015

Our room was clean! Philipe was at the desk most of the time when we came in and left. He was kind and welcoming every single time. We were pleased with the breakfasts provided. The pool area was always clean with plenty of towels provided. We wanted to visit both Spokane and Couer D Alene and this hotel was in... More 

Was this review helpful? Yes
Jason F, General Manager at Quality Inn & Suites, responded to this review

Hi Dawn! We are very happy you chose to stay with us and glad that the location was perfect for your plans in both Spokane and CdA. Thank you for taking the time to recognize Phillipe for his excellent service levels, like with all the staff here, he takes great pride in working here and helping guests and it totally... More 

Tigard, Oregon
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 22, 2015

Cant say enough about this Wyndam property. Phillipe was fantastic and we appreciate his hospitality. The pool was a little crowed but nice none the less. The room was spacious and everything was perfect. We loved this property and will return in the future.

Was this review helpful? Yes
Jason F, General Manager at Quality Inn & Suites, responded to this review

Dear Diane, We are so happy to hear you had a fantastic stay! Our pool does get a little busy in the summer time, but glad you got to enjoy it. Thank you so much for taking the time to share your experience and how much you enjoyed staying with us. We look forward to seeing you again very soon.... More 

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