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BEST WESTERN PLUS Icicle Inn

Certificate of Excellence
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505 Highway 2, Leavenworth, WA 98826
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BEST WESTERN PLUS Icicle Inn
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BEST WESTERN PLUS Icicle Inn
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612 reviews from our community

Traveler rating
    343
    201
    50
    11
    7
See reviews for
214
190
7
86
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
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  • Spanish first
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Oliver, British Columbia, Canada
Top Contributor
73 reviews 73 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I have stayed here twice and while it is quite good, it is a walk from the centre. This visit we found it quite noisy as there was a convention of ladies there and they took over the dining room at breakfast. The rooms are clean though and the nearby spa is amazing.

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Danielle R, Director of Sales at BEST WESTERN PLUS Icicle Inn, responded to this review

Hilary D - it sounds like we have our work cut out for us to better impress! So sorry we missed the mark with you on your recent stay. We hope that we can welcome you back and knock your socks off! Please feel free to reach out to me directly to make your next reservation so we can be... More 

Tacoma, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Excellent service. The staff was very friendly and helped out with a number of requests. Always a smile on everybody's face. Room was clean, and set up nicely. The staff were joking around with us and treating us like friends. One of the best experiences we've had staying at a hotel. The Icicle Inn has been our spot to go,... More 

Review collected in partnership with Best Western

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Danielle R, Director of Sales at BEST WESTERN PLUS Icicle Inn, responded to this review

Thanks for all your kinds words Robert S! We are thrilled to hear that you are so satisfied with your most recent stay, we can't wait to welcome you back! See you soon, More 

keremeos
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

A relaxing, comfortable hotel, enjoyable restaurant and bar, pet friendly, knowledgeable staff in a beautiful setting. We will be revisiting Leavenworth soon when we have more time to enjoy everything it offers.

Review collected in partnership with Best Western

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Danielle R, Director of Sales at BEST WESTERN PLUS Icicle Inn, responded to this review

We are thrilled that we were able to exceed all of your expectations during your stay! Thank you so much for the 5 stars and we can't wait to welcome you back to the Resort! See you soon, More 

Idaho
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Booking process: Prior to arriving, I received a number of emails from the hotel reminding us of both our stay and what was happening in Leavenworth during the trip. They also advertised a couple specials the hotel was having during the month of April. This was unexpected as most hotels only send you a confirmation email and nothing else. It... More 

Was this review helpful? Yes 2
Danielle R, Director of Sales at BEST WESTERN PLUS Icicle Inn, responded to this review

RobB8151 - thanks for the stellar and concise review! It sounds like you had a great stay and we are so glad to hear about it! I do need to apologize that you didn't the 2 for 1 coupon to play mini golf that our all of our guests should be getting at check-in - sounds like we have some... More 

Puyallup, Washington
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

It was a good choice and I usually stay here during my trips to Leavenworth. I would have liked to see a better gym set up but it was good for a quick workout. It is always nice to have the Fun Center near the hotel, making the hotel a bonus for family's. I also would have liked the Spa... More 

Review collected in partnership with Best Western

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Danielle R, Director of Sales at BEST WESTERN PLUS Icicle Inn, responded to this review

Thanks for the awesome review Christine P! We are running some fitness classes at the Resort on Tuesdays and Thursdays for any of our guests who are here mid-week that want do a more intense work-out - you should join us next time! See you soon, More 

Spokane Valley, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel was a welcome site, as I knew there would be a cup of coffee waiting for me as I checked in! Check in was fast & easy, our room was clean & comfortable. We didn't stay long in the hotel...as we were off to explore Leavenworth. Breakfast was "top notch" quality and we enjoyed it looking out from... More 

Review collected in partnership with Best Western

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Danielle R, Director of Sales at BEST WESTERN PLUS Icicle Inn, responded to this review

Wow! Thank you so much Julia C for the 5 stars! We are thrilled that you were able to enjoy your stay with us and your time in Leavenworth - we can't wait to welcome you back! Cheers, More 

Port Orchard, United States
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

It is a very nice hotel... great location with wonderful wooded landscape in the area. They have really good staff and one of the best breakfast spreads that we have seen. I recommend it and will stay there again. It is a good location for business or pleasure.

Review collected in partnership with Best Western

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Danielle R, Director of Sales at BEST WESTERN PLUS Icicle Inn, responded to this review

Avery L - we can't wait to welcome you back, we are so glad to have met all of your expectations and then some! See you soon, More 

stanwood, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

The hotel was clean and professional and operated that way. staff spoke English thank god. I will stay here again......... breakfast was well prepared and they had plenty of staff to keep up with all the guests.

Review collected in partnership with Best Western

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Danielle R, Director of Sales at BEST WESTERN PLUS Icicle Inn, responded to this review

Thanks so much Derek L for the 4 stars! More 

Wallingford, United Kingdom
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 12, 2015

On road trip from Seattle to Kelowna. Spacious rooms, with staff who went beyond just being professional, making the stay relaxing and would def come back.The breakfast in the morning enough and excellant quality, with added bonus of model train chugging around the dining area.

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Danielle R, Director of Sales at BEST WESTERN PLUS Icicle Inn, responded to this review

Thanks xto36 - so glad to have you stay with us! Hope we can welcome you back soon! Cheers, More 

Seattle, WA
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 3, 2015

Stayed here for Leavenworth Oktoberfest 2014. Had a nice room and it was relatively quiet. The hotel itself is about a 15 minute walk to the downtown part of Leavenworth so it is on the edge of town yet still very conveniently located. We payed a significant amount per night for the accommodation, but admit we went during the busy... More 

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Danielle R, Director of Sales at BEST WESTERN PLUS Icicle Inn, responded to this review

Thanks for the great review Guilia9! You are totally right, Oktoberfest is one of the busiest times of the year so I am glad you found us! We are in the process of working with an architect to redesign our breakfast room so it isn't such a zoo during our busiest times - you'll have to come back and check... More 

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