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Holiday Inn Express & Suites Tacoma South - Lakewood

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11751 Pacific Hwy SW, Lakewood Pierce County, WA 98499 (Formerly La Quinta Inn & Suites Lakewood)
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Holiday Inn Express & Suites Tacoma South - Lakewood
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91 Reviews from our TripAdvisor Community

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2 reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

I stayed at this hotel for a week. The hotel looks very nice as pictured. Upon checking in the computer system was down and I had to wait for it to come back up before they would give me a room. When I finally got to my room there was an odor like someone used the room add a gym... More 

Helpful?
Thank Alexis W
Manager M, Manager at Holiday Inn Express & Suites Tacoma South - Lakewood, responded to this review

Dear Alexis W, Thank you for taking the time to provide feedback regarding your recent stay at the Holiday Inn Express Tacoma South-Lakewood Hotel & Suites. Your opinion matters to us! I am pleased to hear your enjoyed our buffet style breakfast, updated décor and 24 hour pool. Our hotel is conveniently located close to Denney’s eatery, KFC and a... More 

Colorado Springs, Colorado
Level Contributor
197 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
4 of 5 stars Reviewed December 12, 2015

We were in Tacoma area on business at McChord and booked this hotel for location. It really can't be any closer to McChord so I definitely recommend it for this reason. No complaints really. Our check in went smooth; the rooms weren't ready as we arrived early but the desk clerk put our luggage in their storage area. The rooms... More 

Helpful?
Thank countdown6
Manager M, Manager at Holiday Inn Express & Suites Tacoma South - Lakewood, responded to this review

Dear Countdown6, Thank you for taking the time to complete a review regarding your recent stay at the Holiday Inn Express Tacoma South-Lakewood Hotel & Suites. We were thrilled to hear you experienced a smooth check in, a clean comfortable sized room and a great TV channel selection. Our hot breakfast features pancakes, delicious cinnamon rolls, turkey sausage and a... More 

LAKESIDE
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed October 25, 2015 via mobile

We chose this hotel due to its close proximity to Pacific Lutheran University! We needed easy access to the college over Homecoming weekend and we weren't disappointed!! Not many restaurants nearby but there was a nice little drive up coffee house that suited our needs and a casino nearby if that's your thing! The hotel is nice and clean inside... More 

Helpful?
Thank CHRISTINA R
Manager M, Front Office Manager at Holiday Inn Express & Suites Tacoma South - Lakewood, responded to this review

Dear Christina R, Thank you for your feedback regarding your recent stay. The Holiday Inn Express Tacoma-South Lakewood always enjoys the opportunity to accommodate our PLU families! The Lakewood Towne Center is located about a mile away and features many restaurants that are sure to grab a hold of your taste buds; our staff is more than happy to provide... More 

Vancouver, Canada
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed October 14, 2015

If you are going to have a hotel alongside the Interstate shouldn't you have better glass in the windows that are on the highway side? I think most do, but not this Holiday Inn. I hope, at least, all the rooms on the inside side of the place were sold first and that's how come the desk staff put us... More 

Helpful?
Thank ovas1
Manager M, Front Desk at Holiday Inn Express & Suites Tacoma South - Lakewood, responded to this review

Dear Ovas1, Thank you for taking the time to write us a review and tell us about your stay. I am glad that overall you enjoyed your stay with us and we appreciate your loyalty to the Holiday Inn brand. I am sorry that the interstate being located near the hotel disturbed your rest in any way and we appreciate... More 

Portsmouth, Virginia
Level Contributor
107 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed October 1, 2015

Pros: The rooms were clean and well kept. The rooms were also modern for and HIE. The check-in staff was friendly, as well as the kitchen staff. It had a good selection of soft and firm pillows for those with neck issues. Good TV with lots of channels. had a convenient coffee maker, microwave, and refrigerator. It had a good... More 

Helpful?
Thank Seahawksman
Manager M, Front Desk at Holiday Inn Express & Suites Tacoma South - Lakewood, responded to this review

Dear Seahawksman, Thank you for taking the time out of your day to write a review and tell us about your stay. I am very glad to hear that you enjoyed your stay with us and our staff was able to create a friendly environment for you. We appreciate your feedback and I will forward your comments to the appropriate... More 

leicester, england
Level Contributor
284 reviews
114 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
3 of 5 stars Reviewed September 5, 2015

This hotel is bright and roomy with lots of free parking at an excellent rate. We were greeted by a very pleasant cheerful receptionist and were checked in efficiently. The room was extremely good - large and beautifully decorated and well furnished with big TV and huge selection of channels. The bed was very comfortable and the blackout curtains were... More 

Helpful?
Thank Will S
Manager M, Front Desk at Holiday Inn Express & Suites Tacoma South - Lakewood, responded to this review

Dear Will S., I am overjoyed to hear that our staff created such a welcoming experience for you upon check-in and that you were able to take advantage of many of our wonderful amenities. I am sorry to hear that the proximity to the interstate disturbed your stay. In order to provide our guests with a convenient location it does... More 

Palm Beach, Florida, USA
Level Contributor
75 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed September 1, 2015

Best Holiday Inn Express we ever stayed at. As a Platinum Elite member, we've stayed at 100's of properties. The recent renovation is absolutely beautiful and totally unexpected in this little no-name type town. Nice view of Mt. Rainier on a clear day from the 4th floor. No place to walk (iffy neighborhood) & had to drive quite a bit... More 

Helpful?
Thank norestraveller
Manager M, Front Desk at Holiday Inn Express & Suites Tacoma South - Lakewood, responded to this review

Dear Norestraveller, I am overjoyed to hear that you enjoyed your stay with us and that our staff especially Tashneem was able to exceed your expectations. It will bring me great joy to pass along your kind words to the rest of the staff. Thank you so much for your loyalty to the Holiday Inn brand and for taking the... More 

Ogden, Utah
Level Contributor
12 reviews
3 of 5 stars Reviewed August 28, 2015

We stayed here and got what we expected from a holiday inn. It was not bad but our room did not get serviced and had to request it from the front desk. This is the last thing i wanted to do when getting back at 9 and having to put my young ones to bed. The breakfast was really nice.... More 

Helpful?
Thank thetraveler20152016
Manager M, Front Desk at Holiday Inn Express & Suites Tacoma South - Lakewood, responded to this review

Dear thetraveler20152016, Thank you for taking the time out of your day to write us a review and tell us about your experience with us. I am very glad to hear that you enjoyed the complimentary breakfast in the morning and had a good stay overall. I am sorry that you had to request room service during your stay; our... More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 25, 2015

We checked in at the last minute and we were very pleased with our choice. Room was immaculate, spacious and modern with granite counter tops and tiled bathroom. Staff was very friendly and breakfast was fairly decent. We only spent one night but it was worth the money compared to other hotels nearby.

Helpful?
Thank Art O
Manager M, Front Desk at Holiday Inn Express & Suites Tacoma South - Lakewood, responded to this review

Dear Art O., Thank you for taking the time out of your day to write us a review and tell us about your experience. I am very glad to hear that our staff was able to create a friendly atmosphere for you and you were happy with your choice. We look forward to welcoming you and your family back to... More 

Charleston, South Carolina
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed August 18, 2015

This is nice hotel with good amenities and good staff, but the location is not that great. The local area is a little sketchy at best. The worst part is that the hotel is right near the interstate and the road/traffic noise in my room was always evident. At night I turned the fan on the AC unit to always... More 

Helpful?
Thank Charlestonmike
Manager M, Front Desk at Holiday Inn Express & Suites Tacoma South - Lakewood, responded to this review

Dear Charlestonmike, I am very glad to hear that our staff was able to create a friendly and helpful atmosphere for you and that you enjoyed the hotel. In order to provide our guests with a convenient location it does require us to be near the interstate and I am sorry that this caused you some discomfort. I do hope... More 

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