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Holiday Inn Express & Suites Tacoma South - Lakewood

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11751 Pacific Hwy SW, Lakewood Pierce County, WA 98499 (Formerly La Quinta Inn & Suites Lakewood)
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1 room 1 guest
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Holiday Inn Express & Suites Tacoma South - Lakewood
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83 Reviews from our TripAdvisor Community

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Traveler rating
    26
    33
    12
    4
    8
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27
13
6
21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (83)
  • Mar-May only
    (17)
  • Jun-Aug only
    (36)
  • Sep-Nov only
    (21)
  • Dec-Feb only
    (9)
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1 review
5 of 5 stars Reviewed 4 days ago NEW

We checked in at the last minute and we were very pleased with our choice. Room was immaculate, spacious and modern with granite counter tops and tiled bathroom. Staff was very friendly and breakfast was fairly decent. We only spent one night but it was worth the money compared to other hotels nearby.

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Charleston, South Carolina
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

This is nice hotel with good amenities and good staff, but the location is not that great. The local area is a little sketchy at best. The worst part is that the hotel is right near the interstate and the road/traffic noise in my room was always evident. At night I turned the fan on the AC unit to always... More 

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Gold Hill, Oregon
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked this hotel for a thursday night last minute because of location near I5 south. We were not disapointed, this hotel smells wonderful from the minute you walk in, you smell white citrus bath n body scent. The desk staff were super friendly, quick and welcoming. The rooms were clean, modern, and comfortable. Great TV selection, comfortable beds, clean... More 

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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 3, 2015 via mobile

Spent 4 nights here while visiting family at June month end. The hotel is in a good location to visit Point Defiance Park and Nisqually National Wildlife Preserve. The hotel was clean and the staff friendly and accommodating. It was Perfect in every way. I would stay here again!

Was this review helpful? Yes
Manager M, Front Desk at Holiday Inn Express & Suites Tacoma South - Lakewood, responded to this review

Dear William N, Thank you so much for taking the time out of your day to write us a review and tell us about your recent stay with us. I am extremely glad that you enjoyed your stay with us and you were able to not only take advantage of our convenient location but enjoy every aspect of the hotel.... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 29, 2015

We enjoyed our 2 days stay with my family. The hotel is clean and the service is good. Staff are nice and helpful. I will stay there again if we happen to visit the area. The area is very close to public transportation and to the freeway.

Was this review helpful? Yes
Manager M, Front Desk at Holiday Inn Express & Suites Tacoma South - Lakewood, responded to this review

Dear Pdxrunner2202012, I am very happy to hear you enjoyed your recent weekend visit with us and that you were able to take advantage of our convenient location and the friendly atmosphere our staff has been able to create. We look forward to welcoming you and your family back in the future. Thank you so much for taking the time... More 

Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 29, 2015

We stayed there for almost 1 week. The location is great close to everything, shops, restaurants, and most importantly close to Mt Rainier NP and Seattle, etc... The front desk ladies were friendly and really helpful. They offered to print out the direction for me so we could use. I don't trust my GPS, thanks to good direction!! Very helpful!!... More 

Was this review helpful? Yes
Manager M, Front Desk at Holiday Inn Express & Suites Tacoma South - Lakewood, responded to this review

Dear Gsi00750, Thank you for taking the time to write us a review and tell us about your recent stay. I am overjoyed to hear that you had such an excellent stay with us and our staff was able to create a friendly atmosphere for you. I am especially glad to hear that your children enjoyed the cookies in the... More 

Vancouver, Washington
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed June 23, 2015

I booked this hotel one week before my intended trip, three hours after I booked the room my husband told me he had already booked another hotel. I cancelled my reservation, received a cancellation email and thought nothing more of it. Until I checked my bank account a week and a half later and found that this establishment has billed... More 

Was this review helpful? Yes 9
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Tacoma South - Lakewood, responded to this review

Dear Julie H, Thank you for taking the time to share your feedback with us. I am disappointed to read about the sub par experience you had particularly with the level of customer service received. I have sent you a private message in order to obtain more details on this. I look forward to your response and being of further... More 

Level Contributor
44 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 22, 2015

My friend and I wanted a Holiday Inn Express near JBLM, where my son is stationed, to lay our heads at night after our day trips to Mt Ranier, Olympic Pennisula, Olympia and the Museum District in Tacoma. It is one exit down from the main Base entrance and right off of the 5. The hotel is very clean although,... More 

Was this review helpful? Yes 1
Manager M, Front Desk at Holiday Inn Express & Suites Tacoma South - Lakewood, responded to this review

Dear Lela1954, I am overjoyed to hear that you enjoyed your stay so much and I am especially glad to hear that we can look forward to welcoming you back in the future. I am also glad that you were able to take advantage of our convenient location while visiting your son. We truly appreciate you taking the time to... More 

Malta, Montana
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed June 9, 2015

We stayed for one night and had a nice room and an ok breakfast. There's not alot around within regards to eateries besides a Denny's, but other than that our stay was very nice and we'd stay here again if we're back in town.

Was this review helpful? Yes
Manager M, Front Desk at Holiday Inn Express & Suites Tacoma South - Lakewood, responded to this review

Dear JMFor, I am very glad that you enjoyed your stay with us and that we can look forward to welcoming you back to the Lakewood area in the future. During your next visit our front desk will be more than happy to provide you with a list of restaurants in the immediate area. Thank you so much for taking... More 

Cape Town Central, South Africa
Level Contributor
54 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 6, 2015

Able to check in quickly and rooms are clean and comfortable. Conveniently located right on 5 Hwy. Large entry and lounge area with a very good breakfast for this level of hotel. Not a great workout room but everything else was great. Would stay again.

Was this review helpful? Yes
Manager M, Front Desk at Holiday Inn Express & Suites Tacoma South - Lakewood, responded to this review

Dear Shame F, I am overjoyed to hear that you had such an excellent stay with us and that we can look forward to welcoming you back in the near future. Thank you for taking the time to write us a review and give us feedback. Sincerely, Amber P. More 

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