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Holiday Inn Express & Suites Tacoma South - Lakewood

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11751 Pacific Hwy SW, Lakewood Pierce County, WA 98499 (Formerly La Quinta Inn & Suites Lakewood)
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Holiday Inn Express & Suites Tacoma South - Lakewood
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Holiday Inn Express & Suites Tacoma South - Lakewood
Holiday Inn Express & Suites Tacoma South - Lakewood
Holiday Inn Express & Suites Tacoma South - Lakewood
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80 Reviews from our TripAdvisor Community

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Traveler rating
    24
    33
    11
    4
    8
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26
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20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (80)
  • Mar-May only
    (17)
  • Jun-Aug only
    (33)
  • Sep-Nov only
    (21)
  • Dec-Feb only
    (9)
All months
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Spent 4 nights here while visiting family at June month end. The hotel is in a good location to visit Point Defiance Park and Nisqually National Wildlife Preserve. The hotel was clean and the staff friendly and accommodating. It was Perfect in every way. I would stay here again!

Was this review helpful? Yes
Manager M, Front Desk at Holiday Inn Express & Suites Tacoma South - Lakewood, responded to this review

Dear William N, Thank you so much for taking the time out of your day to write us a review and tell us about your recent stay with us. I am extremely glad that you enjoyed your stay with us and you were able to not only take advantage of our convenient location but enjoy every aspect of the hotel.... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We enjoyed our 2 days stay with my family. The hotel is clean and the service is good. Staff are nice and helpful. I will stay there again if we happen to visit the area. The area is very close to public transportation and to the freeway.

Was this review helpful? Yes
Manager M, Front Desk at Holiday Inn Express & Suites Tacoma South - Lakewood, responded to this review

Dear Pdxrunner2202012, I am very happy to hear you enjoyed your recent weekend visit with us and that you were able to take advantage of our convenient location and the friendly atmosphere our staff has been able to create. We look forward to welcoming you and your family back in the future. Thank you so much for taking the time... More 

Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed there for almost 1 week. The location is great close to everything, shops, restaurants, and most importantly close to Mt Rainier NP and Seattle, etc... The front desk ladies were friendly and really helpful. They offered to print out the direction for me so we could use. I don't trust my GPS, thanks to good direction!! Very helpful!!... More 

Was this review helpful? Yes
Manager M, Front Desk at Holiday Inn Express & Suites Tacoma South - Lakewood, responded to this review

Dear Gsi00750, Thank you for taking the time to write us a review and tell us about your recent stay. I am overjoyed to hear that you had such an excellent stay with us and our staff was able to create a friendly atmosphere for you. I am especially glad to hear that your children enjoyed the cookies in the... More 

Vancouver, Washington
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed June 23, 2015

I booked this hotel one week before my intended trip, three hours after I booked the room my husband told me he had already booked another hotel. I cancelled my reservation, received a cancellation email and thought nothing more of it. Until I checked my bank account a week and a half later and found that this establishment has billed... More 

Was this review helpful? Yes 9
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Tacoma South - Lakewood, responded to this review

Dear Julie H, Thank you for taking the time to share your feedback with us. I am disappointed to read about the sub par experience you had particularly with the level of customer service received. I have sent you a private message in order to obtain more details on this. I look forward to your response and being of further... More 

Level Contributor
42 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 22, 2015

My friend and I wanted a Holiday Inn Express near JBLM, where my son is stationed, to lay our heads at night after our day trips to Mt Ranier, Olympic Pennisula, Olympia and the Museum District in Tacoma. It is one exit down from the main Base entrance and right off of the 5. The hotel is very clean although,... More 

Was this review helpful? Yes 1
Manager M, Front Desk at Holiday Inn Express & Suites Tacoma South - Lakewood, responded to this review

Dear Lela1954, I am overjoyed to hear that you enjoyed your stay so much and I am especially glad to hear that we can look forward to welcoming you back in the future. I am also glad that you were able to take advantage of our convenient location while visiting your son. We truly appreciate you taking the time to... More 

Malta, Montana
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed June 9, 2015

We stayed for one night and had a nice room and an ok breakfast. There's not alot around within regards to eateries besides a Denny's, but other than that our stay was very nice and we'd stay here again if we're back in town.

Was this review helpful? Yes
Manager M, Front Desk at Holiday Inn Express & Suites Tacoma South - Lakewood, responded to this review

Dear JMFor, I am very glad that you enjoyed your stay with us and that we can look forward to welcoming you back to the Lakewood area in the future. During your next visit our front desk will be more than happy to provide you with a list of restaurants in the immediate area. Thank you so much for taking... More 

Cape Town Central, South Africa
Level Contributor
53 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed June 6, 2015

Able to check in quickly and rooms are clean and comfortable. Conveniently located right on 5 Hwy. Large entry and lounge area with a very good breakfast for this level of hotel. Not a great workout room but everything else was great. Would stay again.

Was this review helpful? Yes
Manager M, Front Desk at Holiday Inn Express & Suites Tacoma South - Lakewood, responded to this review

Dear Shame F, I am overjoyed to hear that you had such an excellent stay with us and that we can look forward to welcoming you back in the near future. Thank you for taking the time to write us a review and give us feedback. Sincerely, Amber P. More 

North Carolina
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed May 18, 2015

My wife and I stayed here for only one evening. Our stay was using IHG points for the stay. We were welcomed by Tara at the front desk who also thanked me for being a Platinum IHG member. Tara was pleasant and courteous. I asked if any upgrades were available as the hotel appeared much less than full, but was... More 

Was this review helpful? Yes
Manager M, Front Desk at Holiday Inn Express & Suites Tacoma South - Lakewood, responded to this review

Dear OldManBob, Thank you for taking the time out of your day to write us a review and give us feedback about your stay. We appreciate all of your feedback regarding your stay and your comments have been passed along to the different staff members in charge of those areas. I am overjoyed to hear that Tara was able to... More 

Hubbardston, Massachusetts
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 11, 2015

The hotel is moderately priced offering a Continental Breakfast, indoor swimming pool, and exercise room. The room I stayed in was a bit cramped when attempting to sit at the desk which was squeezed in against the second queen bed. The chair was no adjustable to the height of the desk and this combination made the desk unusable. Because of... More 

Was this review helpful? Yes
Manager M, Front Desk at Holiday Inn Express & Suites Tacoma South - Lakewood, responded to this review

Dear Gundy0152, I am very happy to hear that you were comfortable during your stay and that you were able to take advantage of our convenient location. We appreciate you taking the time to write us a review and give us feedback regarding your room. We do hope to be able to welcome you back to the Lakewood area in... More 

Salt Lake City, Utah
Level Contributor
470 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 313 helpful votes
4 of 5 stars Reviewed May 2, 2015

It is in a busy and industrial area but close to the freeway so you can get anywhere you need to be. I was here for business and they took great care of me. Everything was clean and really no complaints at all. The breakfast was great and opened till 9:30 which is preferred to the old 9 AM.

Was this review helpful? Yes
Manager M, Front Desk at Holiday Inn Express & Suites Tacoma South - Lakewood, responded to this review

Dear Pixtonian, Thank you for taking the time out of your day to write us a review and tell us about your recent experience with us. I am very glad to hear that you enjoyed your stay with us and that our staff was able to exceed your expectations. I am also glad to hear that you were able to... More 

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Bathroom (1)
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