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All 8 Lacey hotels

Holiday Inn Express Hotel & Suites Lacey

2.5 of 5 Hotel   |   4460 3rd Avenue SE, Lacey, WA 98503
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Ranked #5 of 8 Hotels in Lacey
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed October 4, 2014
chubmasterp minnesota
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83 reviews from our community

Traveler rating
    30
    34
    14
    2
    3
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19
15
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31
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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minnesota
Top Contributor
87 reviews 87 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed October 4, 2014

Convenient interstate location but with the accompanying noise which I actually like. Room was clean and pleasant front desk staff. typical HIE breakfast and plenty of seating. Would be good starting point to do the Olympic Pininsula Loop drive if you left early enough

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Kansas City, Missouri
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 5, 2014

Breakfast was the usual, but well done. Rooms clean and comfortable. The bed was a very nice pillowtype. Flat screen TV, many channels with a wonderful online guide. quiet, clean friendly staff, however Jamal was the best, just a lot of fun. Quiet elevator, quiet rooms,

Was this review helpful? Yes 1
San Francisco, California
Top Contributor
51 reviews 51 reviews
31 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed September 2, 2014

Stayed here ( mainly because there was no Marriott close!) and was very pleased with the room, housekeeping and helpful staff. Did not try the breakfast much but it looked good. Had a second floor room but the hotel stayed fairly quiet. I would stay here again.

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Port Huron, Michigan
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed September 2, 2014

Although it is very conviently located near a freeway that is also the noise issue. The building is located approximately 200 feet parallel to the interstate. The rooms on the side of the building nearest the freeway are very noisy. We had to change to the opposite side of the building to get a good night sleep. I used my... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lacey, responded to this review

Dear BandB4ever, Thank you for taking the time to provide feedback on your stay. It is unfortunate that the noise issues prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your review. We hope to welcome you again soon!... More

Portland, Oregon
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 20, 2014

The hotel is just off I-5 in Olympia outskirt. It was a very convenient stop on my drive from Portland to Seattle (I left late at night and I didn't want to drive all the way up) and definitively cheaper than staying in Seattle. My room was clean and nice. Decent breakfast buffet.

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Seattle, WA
Top Contributor
88 reviews 88 reviews
56 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed August 18, 2014

We stopped here after a day at Mt. Rainier. Hotel is clean, comfortable, and very convenient to I-5. There were lots of dinner options in the near vicinity, too. The bed actually seemed more comfortable than the last HIE that we stayed at. Very friendly staff at the front desk--all shifts. Breakfast was so-so. It got us going in the... More

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Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 11, 2014

I stay in Lacey because I have a lot of friends close. The hotel was clean, friendly staff, hot coffee, and easy access to I5. I would stay here again. I didn't have the breakfast. Parking is easy and seemed very safe.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lacey, responded to this review

Dear Jeremy L, Thank you for your candid review. We strive to provide our guests with an extraordinary experience and we are pleased to have the opportunity to do that for you during your visit with us. Your positive feedback makes it all worth our efforts. Thank you for staying with us and we look forward to hosting you again.... More

Oak Ridge, Tennessee
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 5, 2014

My wife and I were in Lacey visiting family and we usually choose Holiday Inn Express because they are mostly consistent. This one was very clean and the service was fine. The breakfast bar had enough variety that most anyone should find something to their liking. I would recommend this hotel for it's reasonable price and comfortable rooms.

Was this review helpful? Yes 1
Sturgeon Bay
Top Contributor
160 reviews 160 reviews
77 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed August 1, 2014

There is nothing outstanding about this property, but also, there is nothing terribly bad about it either. I felt the rooms were smaller than most Holiday Inn Express Hotels, and the furnishings were a bit beat up. The rooms were mostly clean, with the exception of the grout around the bathtub and shower. What were the designers thinking?! Grout in... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lacey, responded to this review

Dear vanclaners, Thank you for taking the time to express your thoughts and concerns. We are pleased to note that you found our staff to be friendly and accommodating. We are truly sorry for your stay with us did not live up to your expectations. We sincerely apologize for the inconvenience you had with the room condition, bathroom and fitness... More

Chicago, IL
Top Contributor
81 reviews 81 reviews
23 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed July 15, 2014

After looking at Olympia hotel reviews which indicated homeless people might be lurking around, checked out Lacey instead. Got in very late and found that the hotel front desk person (Konrad) seemed rather lonely and went to great lengths to try to be entertaining. That said, our room was available and clean. Be sure to request a room away from... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lacey, responded to this review

Dear baseballfantoo, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the shortfalls you have experienced during your stay. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the service level we aim for. Thank you... More

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Additional Information about Holiday Inn Express Hotel & Suites Lacey

Address: 4460 3rd Avenue SE, Lacey, WA 98503
Phone Number:
Location: United States > Washington > Lacey
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Lacey 2.5*
Number of rooms: 80
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Also Known As:
Holiday Inn Express Hotel And Suites Lacey
Holiday Inn Lacey
Lacey Holiday Inn

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