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Holiday Inn Express Hotel & Suites Lacey

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4460 3rd Avenue SE, Lacey, WA 98503
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Holiday Inn Express Hotel & Suites Lacey
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96 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Arizona
Level Contributor
80 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Spent three nights here while my Granddaughter checked out a local college. It was clean, quiet, and close to all that we needed. The breakfast was very nice with a multitude of choices. I will say however that I was not impressed with the wine/beer in the evening and think if that is all they will offer they should not... More 

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San Francisco, California
Level Contributor
38 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Pro: Friendly staff, daily breakfast, free/fast wifi; hundreds of cable-TV channels; comfortable bed; choice of pillows helpfully labeled "soft" and "firm". Con: One, smallish elevator with fairly worn carpet; close to $200/night seemed expensive.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lacey, responded to this review

Dear DPBird, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about breakfast, Wi-Fi and the bed. However, we’re sorry we fell below your expectation regarding the carpet condition of the elevator. We will address this concern. While we understand that your stay... More 

Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here last minute during a baseball tournament and were pleasantly surprised. Holiday inn express is nice, clean, and convenient! Rooms are large and beds comfy. Pool is open 24 hrs which is unheard of!! The Free breakfast in the morning is good too.

Was this review helpful? Yes 1
Erika T, Sales Manager at Holiday Inn Express Hotel & Suites Lacey, responded to this review

Dear Malibugirl64, Thank you for staying at our hotel and for sharing your feedback. Glad you enjoy our comfortable beds, 24 hour pool and delicious breakfast. We look forward to accommodating you and your family next time you are in the area. Regards, Erika T. More 

Chico, California
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here when we volunteered for the U.S. Open at Chambers Bay. Our entire experience here was excellent! The place was sparkling and the staff was so friendly and helpful the entire week of our stay. Because we had to get to the tournament early the night managers would make us a sack breakfast for us to eat on... More 

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Erika T, Sales Manager at Holiday Inn Express Hotel & Suites Lacey, responded to this review

Hola elTigre45, Your wonderful comments are truly welcomed. We are glad we helped make it a great stay even after such long days of volunteering at U.S. Open. Thank you for choosing to stay with us. See you next time. Best, Erika T. More 

Morrison, Tennessee
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A very clean hotel situated in a woodsey setting. Somewhat near I-5, but noise in the room was minimum. The room was very clean and comfortable. Got a great night's sleep both nights I was there. Didn't get a chance to use the breakfast due to early hours at work. Definitely recommend this hotel!

Was this review helpful? Yes 1
Erika T, Sales Manager at Holiday Inn Express Hotel & Suites Lacey, responded to this review

Dear SilverEagle2014, Thank you for your comments regarding our clean, quiet and comfortable rooms. We appreciate your stay and hope you let us take care of your accommodation needs in the near future. Best, Erika T. More 

Bellingham, Washington
Level Contributor
44 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel because we had meetings at the state capitol. It is about 10 minutes from the capitol building, so it's very convenient. The rooms were decent sized and it had a good morning breakfast selection that was included in the price. We enjoyed the pool very much. The staff was very helpful. We will stay here... More 

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Erika T, Sales Manager at Holiday Inn Express Hotel & Suites Lacey, responded to this review

BellinghamBabe, We are glad to be conveniently located for your meeting needs in the state capitol. Thank you for sharing your feedback regarding our breakfast, service and pool. We look forward to serving you next time you are in the area. Warm regards, Erika T. Sales Manager More 

Seoul
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is clean, has great service, friendly helpful staff and is surrounded by good restaurants. It has fast access to the interstate and you can get anything you need within minutes of departure. The free breakfast is a bit ordinary and very bland but it is free. With the value of the room and other great amenities, it is... More 

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Erika T, Sales Manager at Holiday Inn Express Hotel & Suites Lacey, responded to this review

Dear SeoulFisherman, Let me take this opportunity to thank you for your preference and for writing such amazing review about our hotel. We look forward to continue making your future stays as enjoyable as possible. Safe Travels, Erika T. Sales Manager More 

Edmonton, Canada
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We stayed at this hotel for a week while we attended the U.S. Open in Chambers Bay. The staff were all very helpful, friendly and went above and beyond. The room was very clean and the hotel was quiet even being as close to the I5 as it was. The breakfast was OK but then if you want restaurant quality... More 

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Erika T, Sales Manager at Holiday Inn Express Hotel & Suites Lacey, responded to this review

Dear rustygoler89, Thank you for taking the time to share comments about your great experience during your stay. We hope to see you next time! Safe travels, Erika T. Sales Manager More 

Dallas, Texas
Level Contributor
25 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed June 5, 2015

Completely average in every way. I really DIDN'T enjoy the breakfast though, very cheap ingredients, poor coffee, even the hard boiled eggs didn't work for me. How do you mess up a hard boiled egg? Eat a piece of fruit and a yogurt or something like that, because the other stuff was junk. The gym was very basic, the water... More 

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Erika T, Manager at Holiday Inn Express Hotel & Suites Lacey, responded to this review

Dear Burt V., Our hotel strives to provide expectional service and a quality product to ensure our guests have a great time while staying with us. We apologize we fell below your expectations during your expectations. Please know we will share your feedback regarding our breakfast and empty water cooler with the corresponding departments so we can adress the issues.... More 

San Luis Obispo, California
Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 27, 2015

My son and I stayed here while doing a college tour of the area (St. Martin's was beautiful). The hotel was clean and the staff really nice. It was the night of the NCAA basketball game and we ended up ordering pizza in our room and watching the game. The lobby had a bigger tv and snacks with beer and... More 

Was this review helpful? Yes
Erika T, Manager at Holiday Inn Express Hotel & Suites Lacey, responded to this review

Hello 3kids2kuai, Good to know you and your son were able to enjoy our guest reception, complimentary breakfast and wireless internet. We are very grateful you took the time to share such wonderful feedback. See you next time you are in town! Best, Erika T. Sales Manager More 

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