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All 8 Lacey hotels

Holiday Inn Express Hotel & Suites Lacey

2.5 of 5 Hotel   |   4460 3rd Avenue SE, Lacey, WA 98503
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78%
Ranked #5 of 8 Hotels in Lacey
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
IrisLillie Kansas City, Missouri
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82 reviews from our community

Traveler rating
    30
    33
    14
    2
    3
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19
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31
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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English first
Kansas City, Missouri
1 review
5 of 5 stars Reviewed 1 week ago

Breakfast was the usual, but well done. Rooms clean and comfortable. The bed was a very nice pillowtype. Flat screen TV, many channels with a wonderful online guide. quiet, clean friendly staff, however Jamal was the best, just a lot of fun. Quiet elevator, quiet rooms,

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San Francisco, California
Senior Contributor
45 reviews 45 reviews
28 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here ( mainly because there was no Marriott close!) and was very pleased with the room, housekeeping and helpful staff. Did not try the breakfast much but it looked good. Had a second floor room but the hotel stayed fairly quiet. I would stay here again.

Was this review helpful? Yes 1
Port Huron, Michigan
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Although it is very conviently located near a freeway that is also the noise issue. The building is located approximately 200 feet parallel to the interstate. The rooms on the side of the building nearest the freeway are very noisy. We had to change to the opposite side of the building to get a good night sleep. I used my... More

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Portland, Oregon
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is just off I-5 in Olympia outskirt. It was a very convenient stop on my drive from Portland to Seattle (I left late at night and I didn't want to drive all the way up) and definitively cheaper than staying in Seattle. My room was clean and nice. Decent breakfast buffet.

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Seattle, WA
Top Contributor
86 reviews 86 reviews
56 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stopped here after a day at Mt. Rainier. Hotel is clean, comfortable, and very convenient to I-5. There were lots of dinner options in the near vicinity, too. The bed actually seemed more comfortable than the last HIE that we stayed at. Very friendly staff at the front desk--all shifts. Breakfast was so-so. It got us going in the... More

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Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 11, 2014

I stay in Lacey because I have a lot of friends close. The hotel was clean, friendly staff, hot coffee, and easy access to I5. I would stay here again. I didn't have the breakfast. Parking is easy and seemed very safe.

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lacey, responded to this review

Dear Jeremy L, Thank you for your candid review. We strive to provide our guests with an extraordinary experience and we are pleased to have the opportunity to do that for you during your visit with us. Your positive feedback makes it all worth our efforts. Thank you for staying with us and we look forward to hosting you again.... More

Oak Ridge, Tennessee
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 5, 2014

My wife and I were in Lacey visiting family and we usually choose Holiday Inn Express because they are mostly consistent. This one was very clean and the service was fine. The breakfast bar had enough variety that most anyone should find something to their liking. I would recommend this hotel for it's reasonable price and comfortable rooms.

Was this review helpful? Yes 1
Sturgeon Bay
Top Contributor
150 reviews 150 reviews
71 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed August 1, 2014

There is nothing outstanding about this property, but also, there is nothing terribly bad about it either. I felt the rooms were smaller than most Holiday Inn Express Hotels, and the furnishings were a bit beat up. The rooms were mostly clean, with the exception of the grout around the bathtub and shower. What were the designers thinking?! Grout in... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lacey, responded to this review

Dear vanclaners, Thank you for taking the time to express your thoughts and concerns. We are pleased to note that you found our staff to be friendly and accommodating. We are truly sorry for your stay with us did not live up to your expectations. We sincerely apologize for the inconvenience you had with the room condition, bathroom and fitness... More

Chicago, IL
Top Contributor
81 reviews 81 reviews
23 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed July 15, 2014

After looking at Olympia hotel reviews which indicated homeless people might be lurking around, checked out Lacey instead. Got in very late and found that the hotel front desk person (Konrad) seemed rather lonely and went to great lengths to try to be entertaining. That said, our room was available and clean. Be sure to request a room away from... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lacey, responded to this review

Dear baseballfantoo, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the shortfalls you have experienced during your stay. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the service level we aim for. Thank you... More

Kirkland, Washington
2 reviews
1 of 5 stars Reviewed July 13, 2014

My teammates and I were staying overnight at the Holiday Inn Express in Lacey. I had booked three rooms, two with a single king bed and one with a double queen bed specifically because this arrangement was needed by the team. When I arrive at the hotel I discover we have all been upgraded to single king bed suites. I... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lacey, responded to this review

Dear MilesFromHere, Thank you for taking the time to convey your comments regarding your recent experience with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have sent you a private message to obtain additional details about your experience. Regards, Karen C Case Manager IHGCare More

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Additional Information about Holiday Inn Express Hotel & Suites Lacey

Address: 4460 3rd Avenue SE, Lacey, WA 98503
Phone Number:
Location: United States > Washington > Lacey
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Lacey 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Lacey
Holiday Inn Lacey
Lacey Holiday Inn

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