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Holiday Inn Express Hotel & Suites Lacey

#4 of 8 Hotels in Lacey
Certificate of Excellence
2.5 of 5
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4460 3rd Avenue SE, Lacey, WA 98503
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Holiday Inn Express Hotel & Suites Lacey
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Ranked #4 of 8 Hotels in Lacey
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed February 10, 2015
Steven Y Prosser, United States
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86 reviews from our community

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    15
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    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Prosser, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed February 10, 2015

Checking into our rooms was quick and simple. Paid and into our room in a few minutes. We were even notified of a welcome reception the night of check-in. Beer was warm to say the least, but drank it anyway. Couldn't take it up to the room and keep it cold in a mini fridge, the rooms did not have... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lacey, responded to this review

Dear Steven Y, Thank you for sparing some time out of your busy day to write us a feedback regarding your recent stay. We are glad to see that you were able to find comfort and even took delight in the quality of service our hotel staff members were able to provide during your stay . On the other hand,... More 

Joshua Tree, California
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 29, 2014

Stayed here three days over Christmas. The staff was friendly and very welcoming and the breakfast room was clean and inviting with hot and cold breakfast choices. We had a king suite that was spacious and also very clean. Larger-type hotel fridge, microwave, and coffee maker. The blow-dryer shorted out, and it was replaced immediately. Very convenient location on the... More 

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1 review
5 of 5 stars Reviewed December 4, 2014 via mobile

Stayed here to visit family. Staff is very friendly. Clean, spacious rooms. Liked that they had microwaves and fridge so I could bring leftovers from moms house. And enjoyed their breakfast - like how they had different stuff each day. Will come back next visit

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minnesota
Top Contributor
95 reviews 95 reviews
23 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed October 4, 2014

Convenient interstate location but with the accompanying noise which I actually like. Room was clean and pleasant front desk staff. typical HIE breakfast and plenty of seating. Would be good starting point to do the Olympic Pininsula Loop drive if you left early enough

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Kansas City, Missouri
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 5, 2014

Breakfast was the usual, but well done. Rooms clean and comfortable. The bed was a very nice pillowtype. Flat screen TV, many channels with a wonderful online guide. quiet, clean friendly staff, however Jamal was the best, just a lot of fun. Quiet elevator, quiet rooms,

Was this review helpful? Yes 1
San Francisco, California
Top Contributor
58 reviews 58 reviews
35 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed September 2, 2014

Stayed here ( mainly because there was no Marriott close!) and was very pleased with the room, housekeeping and helpful staff. Did not try the breakfast much but it looked good. Had a second floor room but the hotel stayed fairly quiet. I would stay here again.

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Port Huron, Michigan
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 2, 2014 via mobile

Although it is very conviently located near a freeway that is also the noise issue. The building is located approximately 200 feet parallel to the interstate. The rooms on the side of the building nearest the freeway are very noisy. We had to change to the opposite side of the building to get a good night sleep. I used my... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lacey, responded to this review

Dear BandB4ever, Thank you for taking the time to provide feedback on your stay. It is unfortunate that the noise issues prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your review. We hope to welcome you again soon!... More 

Portland, Oregon
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 20, 2014

The hotel is just off I-5 in Olympia outskirt. It was a very convenient stop on my drive from Portland to Seattle (I left late at night and I didn't want to drive all the way up) and definitively cheaper than staying in Seattle. My room was clean and nice. Decent breakfast buffet.

Was this review helpful? Yes 1
Seattle, WA
Top Contributor
97 reviews 97 reviews
58 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed August 18, 2014

We stopped here after a day at Mt. Rainier. Hotel is clean, comfortable, and very convenient to I-5. There were lots of dinner options in the near vicinity, too. The bed actually seemed more comfortable than the last HIE that we stayed at. Very friendly staff at the front desk--all shifts. Breakfast was so-so. It got us going in the... More 

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Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 11, 2014

I stay in Lacey because I have a lot of friends close. The hotel was clean, friendly staff, hot coffee, and easy access to I5. I would stay here again. I didn't have the breakfast. Parking is easy and seemed very safe.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lacey, responded to this review

Dear Jeremy L, Thank you for your candid review. We strive to provide our guests with an extraordinary experience and we are pleased to have the opportunity to do that for you during your visit with us. Your positive feedback makes it all worth our efforts. Thank you for staying with us and we look forward to hosting you again.... More 

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