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Candlewood Suites Olympia/Lacey

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4440 3rd Avenue SE, Lacey, WA 98503
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Candlewood Suites Olympia\/Lacey
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33 Reviews from our TripAdvisor Community

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Spokane
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago

To start, we get in at 10:30 at night, get to our room. Only find it had not been cleaned from the previous person's stay. They move us to a studio from a one room that was reserved. They changed the price to the new room rate, but no discount for the inconvenience of our room not being ready. The... More 

Helpful?
Thank Carrie F
IHGService, Guest Relations Manager at Candlewood Suites Olympia/Lacey, responded to this review

Dear Carrie F, Thank you for taking the time to write a review about your stay with us. We are hospitality professionals who pride ourselves on delivering world class experience. For that reason, the comments are troubling and will surely be looked into. We would like to apologize for the inconvenience caused by our mattresses and for falling below your... More 

Sedro Woolley, WA
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Spacious room, full kitchen, icemaker, on site honor store with any food/drink choices + hundreds of movies to checkout for free ! Bed you never want to get out of! Friendly staff! Only downfall is no pool and no daily housekeeping.

Helpful?
Thank lovegreatservice
South Florida, Florida
Level Contributor
501 reviews
182 hotel reviews
common_n_hotel_reviews_1bd8 383 helpful votes
5 of 5 stars Reviewed July 11, 2015

I picked this hotel just because it was near where I was going and it ended up being an excellent selection; I loved it. SUPER, super nice place. I don’t normally stay at this chain and was pleasantly surprised. Clean, large suite. Fully-equipped kitchen – stovetop (but no oven) frig, coffee pot, dishes, etc. There were lots of fluffy towels... More 

Helpful?
1 Thank tczig
Warwickshire
Level Contributor
221 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 stars Reviewed July 7, 2015

We stayed here for 2 nights on our journey. It seemed to be in a very pleasant part of town. However we soon discovered that one side of the hotel was separated from the freeway by a hedge. The hotel itself was well appointed with a small shop where necessities could be purchased, DVDs borrowed. There was a cupboard with... More 

Helpful?
2 Thank WarwickshireMarakesh
Santa Barbara, California
Level Contributor
92 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed July 6, 2015

Stayed here for six nights while on a business trip. Room was fine, spacious, well appointed and clean. Staff were friendly, welcoming, and service oriented. There is a "pantry" which is fairly well stocked with snacks, and frozen meals for purchase. I did not have the breakfast or evening reception. Hotel is located off the I-5 Freeway, and I had... More 

Helpful?
2 Thank Nitroxprt
Victoria, British Columbia, Canada
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 26, 2015

We just dropped in and got a room with no problems. Good size room (paid extra) for it but who cares. Hotel is surrounded by big trees which cut down some of the hwy noise. Nice staff. Overall a good place and close to I 5 N and S.

Helpful?
1 Thank Michael M
Port Angeles, Washington
Level Contributor
100 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
5 of 5 stars Reviewed February 17, 2015

Stayed here for a month and had zero complaints! Room was large, bed & furniture in good condition, clean, loved the free DVD movies downstairs, free laundry and easy access to I-5, restaurants, bars, etc. There are restaurants within walking distance, close shopping, major supermarkets, etc. Quiet rooms, plenty of parking, nice workout gym too. Great place to stay!

Helpful?
2 Thank C C
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 2, 2015

I love staying here. The staff is so friendly and accommodating. And the fact that pets are welcome is a big bonus! I love the gym. The cupboard is so convenient, especially with complimentary coffee the morning!

Helpful?
4 Thank melyssak
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed October 15, 2014 via mobile

Enjoyed the stay at the Candlewood. The staff is extremely friendly and efficient. They have over 300 DVD movies to choose from and they are free to watch. Free Laundry facilities. Suites are spacious and clean. Great place to stay.

Helpful?
6 Thank quasar6
Dupont, Washington
Level Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed August 25, 2014 via mobile

I stayed at this hotel in early March for about five days for my house hunting trip and then again in late March/early April while my household good were being transported across the country. The staff was pleasant and often very helpful. The hotel was clean and quiet except that it's located right off I5 which can be quite noisy... More 

Helpful?
Thank Mcuties
IHGCare, Guest Relations Manager at Candlewood Suites Olympia/Lacey, responded to this review

Dear Mcuties, Thank you for taking the time to express your thoughts and concerns about your recent stay. I am glad that most of the aspects of your visit went well and you were particularly satisfied with our staff's service. However, it is regretful that the unusual incident that happened to you prevented you from fully enjoying your stay. I... More 

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