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All 8 Lacey hotels

Comfort Inn Lacey

2.0 of 5 Hotel   |   4700 Park Center Avenue, N.E., Lacey, WA 98516
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Comfort Inn Lacey
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76%
Ranked #5 of 8 hotels in Lacey
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 5 days ago
B B Jacksonville, IL
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64 people have reviewed this hotel

Traveler rating
    23
    25
    9
    3
    4
See reviews for
25
14
5
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Jacksonville, IL
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Everything was fine…room was clean, bed comfortable, free parking, carpet clean, good price, front desk friendly, didn't notice traffic noise, window heater worked fine, lots of breakfast choices. Really enjoyed the large hot tub, although it needs to be turned down a degree or 2. Easy access off the interstate. Lots of places to eat not too far away. Actually... More

Was this review helpful? Yes
ci-lacey, Guest Services Manager at Comfort Inn Lacey, responded to this review

Thank you for your feedback. We have had a request put in for additional signage and have an approval pending with the City of Lacey and hope to have that resolved soon in the near future. Hope to have you back soon! More

Vancouver, Washington
Contributor
13 reviews 13 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is the third time that we have stayed here in Lacey. Easy on and off access to freeway but not close enough for the noise! The staff here are the very best. Joey, the evening clerk even greeted us as though he remembered us (a year later). He was his usual cheery self. The food was excellent (one of... More

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ci-lacey, Guest Services Manager at Comfort Inn Lacey, responded to this review

Thank you for your great feedback. It was a pleasure having you back and let us know at check in if you want to request a specific room or floor, we would be happy to provide any special requests. We have shared your feedback with Joey as he is much appreciated here. We hope to see you back soon. More

Vancouver, Washington
Contributor
12 reviews 12 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 15, 2014

I'd like to give this hotel 3.5 stars. The front desk folks were very nice and helpful. They have a good spread for the continental breakfast but a few items were a bit cold that shouldn't have been. They put out cookies at night that we very tasty. The room was decent and had everything I needed. The bed was... More

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ci-lacey, Guest Relations Manager at Comfort Inn Lacey, responded to this review

We are glad to hear that your stay with us was a pleasant one despite the few inconveniences you went through. We are currently going through some extensive renovations in the near future to assure that not only the furniture, but the entire bathroom fixtures get replaced. I have shared your comments with maintenance department to assure that the drain... More

Spokane, Washington
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 29, 2014

We stayed here cause of the pool so we could play with the grand kids. We are so GLAD we did they have a GREAT pool. The pool could be a bit warmer,our 2 year old grandson got cold fast even with us all goofing off and having a blast. The hot tub was very hot and wow best jets... More

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ci-lacey, Guest Relations Manager at Comfort Inn Lacey, responded to this review

It was nice to hear that your family enjoyed your stay with us. Our maintenance department has made sure that our temperatures in both our pool and hot tub are set to DOH regulations. We are continuously making changes to assure that all our Guests are pleased with our accommodations and can assure you that your next visit with us... More

Ontario, Oregon
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 of 5 stars Reviewed December 15, 2013

My husband and I travel to the area frequently to visit his mother who is in a local care facility. We have used other hotels and this trip was our first at this one which I think we will be using from now on. The staff is very courteous and accommodating and the breakfast was good. Everything was very clean.

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ci-lacey, Front Office Manager at Comfort Inn Lacey, responded to this review

It's wonderful to hear that you enjoyed your stay with us and the ammenities we offer. Providing a clean, comfortable 'home away from home' is our priority here. We are glad to hear that you plan to stay with us in the future and look forward to seeing you again on your next trip to Lacey. Thank you, Comfort Inn... More

Toronto, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 10, 2013 via mobile

We were traveling on motorcycles and had a breakdown on the way to this Comfort Inn in Lacey which prevented us from getting to Lacey for our overnight at this hotel. Our breakdown was in a location that had no cell service so we could not notify the hotel before the 4:00pm cancellation time. We did manage to get through... More

Was this review helpful? Yes 1
ci-lacey, General Manager at Comfort Inn Lacey, responded to this review

We apologize for your dissatisfaction regarding your reservation with us. Unfortunately, we have a 24 hour cancellation policy in place and because we were at high occupancy the day of this occurrence the cancellation fee could not be waived. While we here at the hotel do accept full responsibility for any issues that occur from our staff or from staying... More

Spokane, WA
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 9, 2013

I have stayed here a few times while visiting family that live in the area. It's a great place to stay for this purpose…not a fancy hotel but extremely comfy and in a great location (right off I-5). The room is always clean, nicely decorated, roomy and the beds are very comfortable. I never hear anyone else while in my... More

Was this review helpful? Yes
ci-lacey, Front Office Manager at Comfort Inn Lacey, responded to this review

We like our hotel to be a second home for guests and enjoyed your review about your stay with us. Our hotel takes pride in our cleaning and front desk staff, we are glad to have your complements. We're glad you found our rooms to be quiet and the beds comfortable. We hope you will be able to stop by... More

Palmer, Alaska, United States
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 4, 2013 via mobile

This hotel was a last minute choice for us but we are glad we stayed. The rooms were clean and even though we were on the end room by the highway, the rooms were very soundproof and we were never bothered by it. The pool and hot tub was clean and the breakfast was satisfactory. I will make this my... More

Was this review helpful? Yes
ci-lacey, Front Office Manager at Comfort Inn Lacey, responded to this review

Thank you for taking your time to file a review of our hotel! It is great to hear that you enjoyed the amenities and features that we offer. We take pride in our clean rooms and continental breakfast, and are thrilled when our customers complement these services. We hope to see you again if you are traveling through Lacey and... More

Roy, Utah
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed August 31, 2013

Great location, it feels like you're in the woods. There is a nice pool and hot tub, which we used a few times. Our bed was comfy, our suite was very roomy and quiet. Breakfast was fine. Wi-fi was iffy. The staff was helpful. We would stay here again.

Was this review helpful? Yes
ci-lacey, Front Office Manager at Comfort Inn Lacey, responded to this review

Thank you for your kind comments regarding your recent stay at the Comfort Inn. It is good to hear that you enjoyed the location of the property in addition to the services we offer. I would like to thank you for letting us know about the internet service. We strive to provide the best service to our valued guests during... More

Daytona Beach, Florida
Top Contributor
119 reviews 119 reviews
69 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed August 23, 2013

This is a late review of our 2012 US Road trip. The hotel was one of the nicer hotels on our trip. The hotel is in a wooded, almost park type setting. All of the staff were very pleasant and helpful for the days we stayed. The had a nice buffet, with room to sit outside in a gazebo, if... More

Was this review helpful? Yes 1
ci-lacey, Front Office Manager at Comfort Inn Lacey, responded to this review

Thank you for your kind words. We are glad you found our amenities and outside facilities to your liking. We strive to provide the best service to our valued guests during their stay. Please come see us again! Thank you Comfort Inn Management More

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Additional Information about Comfort Inn Lacey

Also Known As:
Comfort Inn Lacey Hotel Lacey
Comfort Inn Lacey Hotel
Lacey Comfort Inn
Address: 4700 Park Center Avenue, N.E., Lacey, WA 98516
Phone Number:
Location: United States > Washington > Lacey
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 8 hotels in Lacey
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Lacey 2*
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