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Comfort Inn Lacey

#5 of 8 Hotels in Lacey
Certificate of Excellence
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4700 Park Center Avenue, N.E., Lacey, WA 98516
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Comfort Inn Lacey
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111 Reviews from our TripAdvisor Community

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Ocean Shores
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed there for one night and were pleased with the comfort of the room. Stayed at a time motel was remodeling but still able to get around easily. Given paper that told us where to go and how to get there and times available during our night there. friendly service, clean rooms, fairly comfortable beds and a good breakfast.

Helpful?
Thank hondas963
SE Washington State
Level Contributor
70 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The first question you should ask is, "Are you done with the construction project?" I felt cheated that there was no notification on the web sites about this hotel undergoing considerable, loud and invasive construction during our stay (two nights in mid-January 2016). In addition to the noise and mess, this meant that the smell of drywall construction and wall... More 

Helpful?
Thank Double0Seven
Cheney
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 14, 2015 via mobile

One of the nicest hotels I have been in for business. The hotel staff was helpful, gracious & understanding of my business needs. My room is looks newly remodeled/current style, very clean & all room amenities are there. Breakfast was better then most, many food options (breakfast sand, waffles, sausage gravy, eggs, yogurt, etc.) Even picky eaters "children" would like.... More 

Helpful?
Thank Athena D
Kirkland, Washington
Level Contributor
164 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed December 3, 2015 via mobile

I travel lots and have found that this comfort inn is excellent.... Nice people... Clean room... Good breakfast... Quiet... What more could you ask for?... Ooh yes I did not get to use the pool... But it looked great!

Helpful?
Thank Don H
Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 27, 2015 via mobile

Beds were super comfortable. Thankful for quick check in. Fresh cookies were served. Kind of had to search for the entrance but found it on the side. Looks like the building could use some renovations soon though to modernize it. Glad for the friendly staff though .

Helpful?
Thank Standaniels
ci-lacey, Guest Services at Comfort Inn Lacey, responded to this review

Thank you for taking the time to review our hotel! I'm glad your stay with us was an enjoyable one. We are planning on doing some renovations this winter to update the look of our hotel. We do hope that you come check us out after those are done and let us know what you think! More 

Chandler, Arizona
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed October 13, 2015

Liars and thieves. I called the hotel to confirm that I could send a package in a few days before I arrived. It had "Hold for (my name) on the box. When I asked to pick up the box they said it didn't arrive. I got the proof of delivery with the name and time it was signed for. Then... More 

Helpful?
1 Thank azrev05
ci-lacey, Guest Relations Manager at Comfort Inn Lacey, responded to this review

Our most sincere apology for the inconveniences you experienced during your stay at our hotel. We often have packages delivered to the front desk prior to arrival and we have never had such a bad experience or outcome of this sort since we do have a package procedure in place. This has certainly brought up a red flag and we... More 

Aiken, SC
Level Contributor
88 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed October 13, 2015

Very comfortable, clean, and quiet property. Well-managed. Great help from the front desk people. I remember in particular Victoria. Two tiny beefs: 1.) cheap, disintegrating tissues---please charge $.50 more per room and get some Kleenex or Puffs, etc.; 2.) the internet was quite slow at times, which is more more than a little annoying---keep in mind most of us rely... More 

Helpful?
Thank classicaphilia
ci-lacey, Guest Services at Comfort Inn Lacey, responded to this review

Thank you for taking the time to review our hotel! Thank you so much for recognizing Victoria's exemplary customer service. It is always great to hear that our hard work is paying off. We are currently working with our WiFi vendor to find solutions to improve this service. We hope to see you again soon! More 

Kailua, Hawaii
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 8, 2015

Great find! We were on our way up to Port Angeles, and decided to stop at Red Wind Casino...before we knew it time passed very quickly...so we had to spend a night in Lacey. Checked our GPS and found Comfort Inn..we were a little concerned but low and behold it was a great facility. Only 5 miles away from the... More 

Helpful?
Thank marjoriemorgan17
ci-lacey, Guest Services at Comfort Inn Lacey, responded to this review

Thank you for your glowing review of our hotel! I am so glad you found us after your trip to the Red Wind Casino. We hope to see you again soon and wish you luck the next time you visit the casino!! More 

Yakima, Washington
Level Contributor
68 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed October 6, 2015

We were in the Olympia area for a couple of soccer games so I went with the Comfort Inn based on the price and pool. No complaints here. Check in was quick and easy. Room was clean and comfortable. My daughter enjoyed the pool. Breakfast was like most continental breakfasts available. Would stay here again and recommend to others.

Helpful?
Thank JFlyFish
ci-lacey, Guest Services at Comfort Inn Lacey, responded to this review

Thank you so much for your review of our hotel! I am so glad you found us an enjoyable place to stay during your sporting event here in Lacey! We always welcome teams and offer group rates to those groups with 10 or more rooms to help better accommodate them. We hope to see you again the next time you... More 

Lincoln, Nebraska, United States
Level Contributor
49 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed October 4, 2015

This is a nice, clean hotel. We saw it from the street but wondered how we were going to gain access. It's a little tricky because the parking lot is shared with another hotel, but it's nice. Also within walking distance to nearby restaurants. Free breakfast

Helpful?
Thank Dianne P
ci-lacey, Guest Services at Comfort Inn Lacey, responded to this review

Thank you for your review of our hotel! Our housekeeping staff works very hard to keep this hotel clean and comfortable for our guests. It is always nice to receive recognition for this hard work. We hope to see you again soon! More 

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