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TownePlace Suites Seattle Southcenter

#4 of 13 Hotels in Kent
Certificate of Excellence
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18123 72nd Avenue South, Kent, WA 98032
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1 room 1 guest
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TownePlace Suites Seattle Southcenter
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172 Reviews from our TripAdvisor Community

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Traveler rating
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    8
    8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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  • German first
  • Italian first
  • Russian first
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  • All months
    (172)
  • Mar-May only
    (28)
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    (38)
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Jacksonville, Florida
Level Contributor
74 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel is laid out more like a Residence Inn than Town Place suites. Clean rooms, shuttle from the airport, decent breakfast. Great overnight stay before our cruise. Came in late and left early. No elevator. So be prepared to tote your bags up the stairs.

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Vancouver, Canada
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Clean Suite however, a bit cramped for a young family of 4. Close proximity to the airport and free airport shuttle. We were rushed for time in the morning before our flight and missed breakfast. Located on a quiet street.

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Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This is the worst Marriott property I have ever visited. I spend 125 nights a year with Marriott and I have never experienced a more poorly operated property. It started with a 1 hour and and 15 minute wait for their airport shuttle that passed us 3 times. Breakfast was literally a joke. No plates, not enough food and no... More 

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Josh B, General Manager at TownePlace Suites Seattle Southcenter, responded to this review

Greetings Steven S, I do apologize that you experienced a subpar experience. In hopes to address the challenges you experienced I would really like the opportunity to speak with you over the phone if your schedule permits. While very valuable to get online feedback, it is also difficult for us to pin down when you stayed at the hotel and... More 

Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very new and clean hotel. Has a full kitchen, pull out bed, and a clean bathroom. The bed was comfortable as was the pull out. Decent wifi. And the pool, while outdoor, was a great size and a nice hot tub. Laundry room and a snack area. No elevator. Breakfast room was very crowded. The hotel about 15 minutes to... More 

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Josh B, General Manager at TownePlace Suites Seattle Southcenter, responded to this review

Thank you Jraineygibson for your informative review. We area very happy you had a great stay and hope to serve you again when you are in the area. The items you commented on is what makes our hotel perfect for guest just needing a room for one night and a quick shuttle to the airport or a guest in town... More 

Iwakuni, Japan
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I am responding to Coondog74's review of this hotel. My family of 5 (3 children, ages 6,4, and 1) ended up staying at this hotel for 1 of our 4 nights while stuck in Seattle. We are a military family who was in the process of moving to Japan. Unfortunately a typhoon was hitting Japan, which required our 1 night... More 

Was this review helpful? Yes 4
Josh B, General Manager at TownePlace Suites Seattle Southcenter, responded to this review

Thank you for providing additional feedback regarding the situation in Coondog74's review. I again am very sorry that you and your family were in this situation, it is never our goal to upset any of our guests, I assure you of that. I have attempted to figure out who you had spoken to about adding the additional night so I... More 

Omaha, Nebraska
Level Contributor
93 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed here for 1 night in June. The location is somewhat off the beaten path so it's fairly quiet. As is the case with most extended stay hotels, the "suite" really was a kitchen/parlor/bedroom with separate bathroom. Overall the room was clean, fairly modern and workable. There is a microwave and stove top but no oven. Bed was comfortable... More 

Was this review helpful? Yes
Josh B, General Manager at TownePlace Suites Seattle Southcenter, responded to this review

Thank you for taking the time to share your experience on you recent stay. We hope to have the opportunity to exceed your expectations next time. Please stop by and say hello next time you are with us, my office is right by the front desk. I'd love to better understand how we can assist you. Kindest regards, Josh More 

Maple Ridge, Canada
Level Contributor
259 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
4 of 5 stars Reviewed July 27, 2015

As a hotel designed for extended stays, it is quite good. Fairly-priced, well-managed and clean. It primary negative is as with any extended stay place in the US, you have suites around you that are inhabited by 6+ men staying one unit. For the most part these people are fine. They were a little noisy until 11PM, but then they... More 

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Cleveland, Ohio
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed July 26, 2015

My family, who is on there way to deployment with 3 little kids will spend the next 10 hours in the airport due to a lack of follow thru and understanding-thank goodness for the USO. I am a Platinum Elite member, and I write good reviews/give great feedback for surveys. I have never been treated so poorly over the phone... More 

Was this review helpful? Yes
Josh B, General Manager at TownePlace Suites Seattle Southcenter, responded to this review

Thank you for your feedback coondog74. I was very involved with trying to help the many families who were displaced due to the typhoon delaying flights to Japan, I think I may have even personally assisted your family in getting their bags up the stairs to their room. I know it can be difficult traveling with children and wanted to... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 25, 2015

We booked a room for four people and the room was set up for two. We unfolded the sofa bed and there were no sheets or pillows. We asked for these three times and it took 45 minutes because they said "they were too busy because there were only two staff members." The beds were comfortable. The kitchen was clean... More 

Was this review helpful? Yes
Josh B, General Manager at TownePlace Suites Seattle Southcenter, responded to this review

Greetings Ali, Thank you for taking the time to share your feedback regarding your recent stay. It sounds as if we missed out on providing the level of service that is expected, I am very sorry for that. I appreciate the feedback regarding the lack of seating, we just finished renovation and the seating structure changed for the breakfast area,... More 

Fort Wayne, Indiana
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 17, 2015

Our stay here has been nice. The rooms are a decent size, the continental breakfast had a good amount of foods to choose from, and the pool/hot tub are nice as well. The only complaint is the shuttle was unable to pick us up from the airport, so we had to take a taxi. However, the hotel reimbursed us for... More 

Was this review helpful? Yes
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