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Hilton Garden Inn Tri-Cities/Kennewick

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701 North Young Street, Kennewick, WA 99336
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Hilton Garden Inn Tri-Cities/Kennewick
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Hilton Garden Inn Tri-Cities/Kennewick
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309 Reviews from our TripAdvisor Community

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Traveler rating
    162
    104
    25
    13
    5
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120
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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  • All months
    (309)
  • Mar-May only
    (83)
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    (64)
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    (54)
All months
Level Contributor
9 reviews
7 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Great hotel to stay in if you're passing through. It was very clean and well-cared for, it had a very nice indoor pool and spa. The front desk staff was friendly and accommodating and had good suggestions for late night eats. Highly recommend Shari's Restaurant (regional chain) for some late night food.

Was this review helpful? Yes
Lynnwood, United States
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

These are great rooms with nice furnishings and the customer service is excellent from the front desk to the cleaning staff. Our kids loved the hotel, though beware the floors are very slippery even when just walking. We have stayed here a couple of times and have had enjoyable stays each time.

Review collected in partnership with Hilton Garden Inn

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Bend, Oregon
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This was a really nice hotel for a good price. The staff was very friendly and accomodating. Room service was prompt. Only complaint, it was a liitle noisy. We could hear doors slamming in the hallway early in the morning.

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Spokane, United States
1 review
4 of 5 stars Reviewed 1 week ago

Very friendly staff and clean hotel for a decent price. Hotel staff welcome you when they see you and are helpful. Location is in the major travel areas in town. Shopping, restaurants are close by and can walk or drive.

Review collected in partnership with Hilton Garden Inn

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Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Dear Jeffrey, Thank you for sharing your wonderful comments regarding our staff and our facility. We strive every day to provide our guests with an extremely satisfying stay. We look forward to welcoming you back to the hotel in the future. More 

Spokane
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed at this hotel a number of times and have Always enjoyed our stays. The hotel is very clean the front desk people are friendly and if you need direction they will steer you in the right direction. We like the hotel as we are huge hockey fans and come down to watch the Spokane Chiefs play the... More 

Was this review helpful? Yes
Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Dear Bill, Thank you for taking a moment to share your experience regarding your stay. We are very pleased to hear that you always enjoy your stay when you visit the Tri-Cities. I would also have to agree that it is much easier to stay at a hotel that is so close to the Toyota Center and not have to... More 

United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Convenient and nice place to stay for business. Nice staff and clean amenities. Breakfast was OK but was expected to be just OK. Worked out great. Room was upgraded to suite but also an HH Member. Only stayed one night but woked out very well. Have a bar there as well should one desire to have a cocktail.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to be convenient and a nice place to stay for business. We look forward to welcoming you back to our hotel in the future. More 

Lynnwood, Wa, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

First let me say that all the staff at this hotel were excellent! That includes the front desk, waitresses, bartender, and housekeepers. The main issue we had was a musty, moldy smell coming from the heating/air conditioning unit in our room. We did not mention it to the front desk until the unit started to smell like hot electrical wiring... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Dear Phyllis, Thank you for taking the time to share your experience about your recent stay at our hotel. I am happy to hear that you thought the hotel was excellent. We sincerely appreciate your feedback and we wanted to apologize for the inconvenience you experienced with your HVAC unit during your stay. I have reached out to our Chief... More 

8 reviews
4 of 5 stars Reviewed 3 weeks ago

Location is close to shopping and restaurants. The staff is friendly and efficient. The Hotel overall is clean and well cared for. The rooms are quite and you can get a great nights sleep on the comfortable bed. I will definitely stay here again.

Was this review helpful? Yes
Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Thank you for taking a moment to share your experience regarding your stay. I am happy to hear that you were able to get a good nights rest on our comfortable beds. We look forward to welcoming you back to the hotel in the future during your next visit. More 

Kennewick, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Very clean and quiet. The staff were all so efficient and friendly. I would stay here in a minute. From the time I checked in, I was always greeted with a smile and friendliness from all the staff. The bar, the restaurant and the housekeeping staff.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Dear Steve, Thank you for taking a moment to share your experience regarding your stay. We strive to give exceptional service every day, to every guest and am happy to hear you received just that. We look forward to welcoming you back to the hotel in the future if your travels ever bring you back this way. More 

Vancouver Island, Canada
Level Contributor
106 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Although somewhat off the beaten track, this is a well-appointed hotel of very good value. The staff were extremely helpful, (e.g. storing out bicycles behind the front desk for safekeeping), as were the breakfast helpers, and the breakfast was great and easy.

Was this review helpful? Yes
Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Thank you for taking a moment out of your day to share your experience regarding your stay. It was a pleasure having you guys here and we were more than happy to store your bicycles for you during your stay. We look forward to welcoming you back to the hotel in the future so that we can provide you with... More 

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