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Hilton Garden Inn Tri-Cities/Kennewick

3.0 of 5 701 North Young Street, Kennewick, WA 99336
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Certificate of Excellence 2014
Hilton Garden Inn Tri-Cities/Kennewick
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Hilton Garden Inn Tri-Cities/Kennewick
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261 reviews from our community

Traveler rating
    141
    83
    20
    12
    5
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75
51
13
99
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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  • All months
    (261)
  • Mar-May only
    (56)
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Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed yesterday NEW

I travel a lot, over 30 week from home in the last 2 years. I know my hotels and I know what kind of experience to expect from each brand. The Hilton and Hampton have been slipping as of late. I am in tri-cities about 4 days a month for business and have stayed at many of the hotels in... More 

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Minneapolis, Minnesota, United States
Senior Contributor
33 reviews 33 reviews
31 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I normally don't care for Garden Inn's and generally avoid them when possible. This GI is practically the only game in town for Hilton Honors, which is why I made the reservation. I was pleasantly surprised with this place. I can't speak to how old it is but it's well maintained, the staff are super friendly (and helpful), the workout... More 

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Seattle, Washington
Contributor
20 reviews 20 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

overall the accomodations and facilities are just fine, standard Hilton brand, so no surprises. Check in was very efficient. Staff at the Desk professional. Noted that only 1 night was chocolate left by our bed. Not that we stay for a chocolate, but it speaks to consistency. That's why people choose a chain hotel, because of predictability. We know what... More 

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St. Charles, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

This is the third year I've stayed at this hotel for business and it is consistently among my top hotel stays (I travel about 8 weeks a year on business). The staff is unfailingly friendly and the rooms are clean. Breakfast is consistently good. Consistent and friendly are two words you want to hear for a hotel in a business... More 

Review collected in partnership with Hilton Garden Inn

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1 review
5 of 5 stars Reviewed 1 week ago

The staff during my recent stay was extremely personable and helpful. Every time that I walked by the front desk, a staff member greeted me and asked how I was doing. Rooms and beds were comfortable and heating/cooling units were responsive - a big issue for me at a lot of hotels.

Review collected in partnership with Hilton Garden Inn

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Surprise, Arizona
Top Contributor
69 reviews 69 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

terrific hotel, staff very well trained, best dining staff I've encountered at HGI's. Clean hotel, sitting area. close to convention center, restaurants , shopping, good parking. had an engineering problem, fixed immediately.

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Seattle, Washington
1 review
1 of 5 stars Reviewed January 20, 2015

So me and a business partner drove to Kennewick for one of our artist performances. I use to work for the Hampton Inn, so I know how the "Brand" is suppose to treat their customers. The first complaint was that we were not told the bed was an adjustable bed. I had back pains the whole weekend. Secondly someone next... More 

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MilesWilkins, General Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Dear Guest, I really appreciate your taking the time to share your disappointment with your recent stay. I want to personally apologize for the problems experienced during your stay. Again, thank you for making the effort to share your thoughts. We value you as a guest, and I do want you to know that your concerns are our concerns! Please... More 

Boise, United States
1 review
5 of 5 stars Reviewed January 15, 2015

We have stayed here many times and have enjoyed our experience from the staff, breakfast, dinner and the bar. The location is great being near shopping, services and other local amenities. Obviously we will stay here on future visits. Our local family believes that this hotel is one of the best in the Tri-Cities area.

Review collected in partnership with Hilton Garden Inn

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Kingston, United States
1 review
5 of 5 stars Reviewed January 6, 2015

Excellent service, great employees and fun bar tender. Pool is smallish for the size of hotel, but close to many great dining and entertainment areas. Highly recommended (especially during the DEC, JAN & FEB months). Be sure to tell the staff if you are military (active or retired) and if the occasion is special (anniversary), they will impress you!

Review collected in partnership with Hilton Garden Inn

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1 review
4 of 5 stars Reviewed January 5, 2015

Very good...clean and staff very pleasent. The hotel shaft was incredibly cold. The wi-fi was not easy. The lobby and rooms were clean. The location was a bit hard to find coming from the Walla Walla area.

Review collected in partnership with Hilton Garden Inn

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Additional Information about Hilton Garden Inn Tri-Cities/Kennewick

Address: 701 North Young Street, Kennewick, WA 99336
Phone Number:
Location: United States > Washington > Tri-Cities > Kennewick
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Tri-Cities/Kennewick 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Hilton Garden Inn Tri-Cities/Kennewick Hotel Kennewick
Hilton Garden Inn Kennewick
Hilton Kennewick
Hotel Style:
#2 Business Hotel in Kennewick
#2 Romantic Hotel in Kennewick

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