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Hilton Garden Inn Tri-Cities/Kennewick

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701 North Young Street, Kennewick, WA 99336
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Hilton Garden Inn Tri-Cities/Kennewick
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Hilton Garden Inn Tri-Cities/Kennewick
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287 reviews from our community

Traveler rating
    153
    94
    23
    12
    5
See reviews for
81
55
16
110
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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  • Spanish first
  • Any
English first
  • All months
    (287)
  • Mar-May only
    (81)
  • Jun-Aug only
    (88)
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    (64)
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    (54)
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Senior Contributor
32 reviews 32 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I had a small suite with two rooms. The layout was fine and all seemed OK until evening. When I worked in the living area, I could hear every sound from the adjacent unit; the TV the conversations, etc. It was distracting. The reason for this was not excessive volume, it was a lack of sound proofing and insulation between... More 

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post falls, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

Nice, clean hotel, with friendly service. We were surprised to learn that there is NO complimentary breakfast as most hotels at this price point do offer that now. But hey for an extra $12.99 you can get it. That wasn't a big deal, but a little awkward find this out. Good location with easy access to other areas in the... More 

Review collected in partnership with Hilton Garden Inn

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Eagle, Idaho, USA
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This hotel was very clean and the beds were very comfortable; the staff were very friendly and the breakfast was fabulous, although it was not free. They made omelets and to order and they had a nice selection of fruit. The rooms had refrigerators; a plus in my book.

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Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Thank you for taking a moment to share your experience regarding your recent stay. I am very happy to hear that you were able to enjoy many of our amenities that our hotel has to offer. I would also agree that our breakfast is fabulous! My favorite would have to be the egg white omelets! We look forward to welcoming... More 

Kent, United States
1 review
4 of 5 stars Reviewed 1 week ago

The overall hotel experience was positive as expected for a Hilton Garden Hotel. Watch out though, for the sprinkler system near the roadside parking. It left spots on my vehicle and windshield that were difficult to remove.

Review collected in partnership with Hilton Garden Inn

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Gig Harbor, WA
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I just did a quick overnight, didnt even have breakfast but the night clerk was outstanding. Hilton staff are usually good but she was a cut above. Room was clean and quiet but had an odd smell. It was clean, but it just didnt smell that way. Shower worked well good towels and the bed was great. Nice hotel. Right... More 

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Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Thank you for taking the time to share your experience during your stay. We apologize for the unpleasant smell encountered during your stay and we are sorry we were not able to provide you with the quality of services and amenities you deserve. Because travel is very important, we try hard to make sure all our guests have a rewarding... More 

kent, United States
1 review
4 of 5 stars Reviewed 1 week ago

Top notch service from check in to check out. Great staff and nice hotel for business travellers. Forgot phone charger and the front desk was there to help me and had a spare one left from a prior guest that was never claimed. Helped me with my work and stay

Review collected in partnership with Hilton Garden Inn

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Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Thank you for taking a moment to share your experience regarding your stay! I am happy to hear that you received the top notch service that you deserve. We strive every day to give our guests the best experience. You Can Count On Us! More 

Happy Valley, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The hotel is clean and the room is comfortable. Excellent location and adequate parking. The breakfast staff was warm and friendly and the cooked to order breakfast was fantastic. Would recommend this for anyone traveling to the Tri Cities.

Review collected in partnership with Hilton Garden Inn

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Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Thank you for taking a moment to share your experience regarding your stay. I am very glad to hear that you were able to enjoy our hot cooked to order breakfast. Our team works very hard to make sure every guests needs are met as well as keeping the hotel clean and comfortable. We look forward to welcoming you back... More 

Yakima, Washington
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

This was a family trip, the hotel foyer/reception area are very nice, the pool and the grounds are nice as well. I was disappointed because the pillows were feathers (no support) the comforters are heavy and the hotel need new mattresses, they were very uncomfortable. You could also hear children jumping on the upper floor, and the worst was that... More 

Was this review helpful? Yes
Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. I can understand how frustrating your experience would have been. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied.... More 

wellpinit, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Always treated very well when we stay at the Hilton Gardens. I would recomend this Hotel. It is very nice Very clean and the Staff always very friendly and helpfull. I have stayed three or four times in the tri cities area and once in the spokane area and i would definately stay again.

Review collected in partnership with Hilton Garden Inn

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Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Thank you for taking a moment to share your wonderful experience you had while staying here at the Hilton Garden Inn Kennewick. We look forward to providing you with the same guest service that you always receive if your travels ever bring you back this way! More 

County Cork, Ireland
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Recently stayed 2 nights here with a team of colleagues. Reception was welcoming and location was nice and quiet. Rooms were spotless but a little dated. Hotel had a small pool which was nice and the lobby was comfortable and welcoming and had water/tea/coffee ready for guests free of charge at all times. Breakfast was adequate and didn't take too... More 

Was this review helpful? Yes
Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Thank you for taking a moment to share your experience during your business travels to the Tri-Cities. We are happy to hear that you felt welcome during your stay and were able to enjoy our amenities such as the water/tea/coffee and the hot cooked to order breakfast. We look forward to welcoming you back to our hotel in the future.... More 

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Amenities