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Hilton Garden Inn Tri-Cities/Kennewick

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701 North Young Street, Kennewick, WA 99336
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1 room 1 guest
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Hilton Garden Inn Tri-Cities\/Kennewick
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319 Reviews from our TripAdvisor Community

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Traveler rating
    168
    106
    26
    14
    5
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87
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123
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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  • English first
  • Spanish first
  • Any
English first
  • All months
    (319)
  • Mar-May only
    (83)
  • Jun-Aug only
    (118)
  • Sep-Nov only
    (64)
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    (54)
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Auburn, United States
4 of 5 stars Reviewed 3 days ago NEW

we enjoyed our stay at this hotel. cleanliness was excellent. Rates could of been a bit better to make our stay at 100%. The onsite restaurant had wonderful food. STaff is very excellent and very helpful

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kettle Falls, United States
5 of 5 stars Reviewed 3 days ago NEW

Great central location - close to parks, shopping, and general site seeing. The hotel has great food, but if interested also try Thai Elephant and Marsala (Indian). The staff go out of their way to be truly friendly and accommodating. I would stay here again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Grants Pass, Oregon
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Wonderful visit, Very professional staff. Extremely quit rooms. All access all needs met. Looking forward to our trip to Seattle. We will return to the Hilton, no questions asked. After this visit we have found the best. Thank You Hilton.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Dear Wilbur, Thank you again for taking the moment to share your experience regarding your stay. I am so glad to hear that you had a wonderful stay! We hope that you have a wonderful trip in Seattle and look forward to welcoming you back to the hotel in the future if your travels ever bring you back this way! More 

Portland, Oregon
Level Contributor
66 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed 1 week ago

The accommodations are clean and spacious. The staff could not be anymore friendly and courteous. This hotel though has sound issues. Conversations from next door can be heard as can the TV 's. Exterior sounds as well.

Was this review helpful? Yes
Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Dear Rob, Thank you for taking a moment to share your experience regarding your stay. I am happy to hear that you found our accommodations to be clean and spacious as well as the friendliness and courteousness of our staff. I do apologize for the noise issues that you experienced during your stay, please feel free to contact us if... More 

1 review
5 of 5 stars Reviewed 1 week ago

The hotel is very comfortable and the staff is very friendly. I experienced no problems while staying at this hotel. The cooked to order breakfasts are extremely good. The evening meals are good also. This is a very good all-around hotel.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Dear Roy, Thank you again for taking your time to share your experience regarding your stay. We enjoy having you here at our hotel and look forward to your return during your next business trip. More 

Redmond, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Very nice lobby area, room was clean and bed was comfy. Didn't spend much time in the room since I was traveling for business, but this adds to how much I appreciated the small details - free bottled water in the room fridge and some chocolates on the desk - when you get back to the room after a long... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Dear Catherine, Thank you for taking a moment to share your experience. I am happy to hear that you found the lobby, guest room and bed to your liking. I know that when I travel I also enjoy the small details such as the free bottled water and chocolates and am happy to hear that you were able to experience... More 

Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Granted my wife and I stayed when the outside temperature was over 100° immediately upon entering the hotel we were struck by a very strong odor of carpet chemicals. The carpets are tired and time to throw them out. Staff was on the other hand very responsive and friendly so give them (and us) a break.

Was this review helpful? Yes
Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Dear Guest, Thank you for taking a moment to share your experience regarding your stay. I sorry to hear you experienced issues with the chemical smell in our carpets. We will be looking into this matter and hope that you will consider giving us another chance the next time your travels bring you this way. More 

Skaneateles, New York
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at the HGI for three nights while attending a conference recently. The rooms are clean and modern. The staff was friendly and helpful. No free breakfast, but a nice buffet breakfast was available to purchase.

Was this review helpful? Yes
Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Dear Jan, Thank you for taking a moment to share your experience regarding your stay. We hope you enjoyed your time while you were here for the conference and we look forward to welcoming you back to the hotel in the future if your travels bring you back this way. More 

Silverton, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The experience here was great. Staff at check in, restaurant-bar, breakfast, and at check out were some of the best in either our personal or business trips. This trip was on the way home from a family reunion and the opportunity to meet up with and have dinner with our son from Tennesse I would stay again at this hotel... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Dear Karen, Thank you for taking a moment to share your experience regarding your stay. We are happy to hear that you had a great experience with our staff members and our restaurant. We hope you had a wonderful visit with your son from Tennessee and look forward to welcoming you back to the hotel in the future if your... More 

Kalispell, Montana
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

booked this stay as a last minute stop. I messed up the reservation on my phone and "special" that I thought I had booked and even though it was my mistake they honored it. Rooms were clean and well kept. Breakfast omelette was SUPERIOR!!

Was this review helpful? Yes 1
Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Thank you for taking a moment to share your experience regarding your recent stay. I am happy to hear that our staff was able to honor the special booking and that you were able to experience our delicious omelettes, my favorite is an egg white omelette with bacon, onions and broccoli! We look forward to welcoming you back to the... More 

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