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Quality Inn Kennewick

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7901 West Quinault Avenue, Kennewick, WA 99336-1097
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Best prices for: 1 room 1 guest
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Quality Inn Kennewick
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Quality Inn Kennewick
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64 Reviews from our TripAdvisor Community

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Traveler rating
    15
    19
    11
    9
    10
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24
14
5
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
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    (64)
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    (18)
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    (23)
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  • Dec-Feb only
    (8)
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Colorado
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

We stayed here for one night driving through town. The hotel staff acted like I was a disruption during their shift for trying to rent a room. I was too tired from a long drive to leave over the lack of service so we stayed there. I'm not one to complain or overly critique service, but I felt like I... More 

Was this review helpful? Yes 1
Maria C, General Manager at Quality Inn Kennewick, responded to this review

Thank you for the review. My staff & I apologize that we obviously failed you on your stay with us. I assure you that is not our usual performance & we will be discussing your feedback in our staff meeting so we can prevent a repeat of this issue. Please let me know if there is anything I can do... More 

Spokane
Level Contributor
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

Wonderful staff and a nice quiet room with comfy beds! Check in was quick and orderly. The indoor pool was being renovated so there was a slight inconvenience with that but they also have an out door pool, so no sweat. They have a great breakfast and the staff opened it at 6 AM for us instead of the customary... More 

Was this review helpful? Yes
Maria C, General Manager at Quality Inn Kennewick, responded to this review

Thank you very much for sharing the details of your experience with others. I'm pleased to know that your stay was great. Our entire TEAM thanks you for the strong rating and your kind words. We look forward to serving you again the next time you are in our area. More 

Spokane, Washington
Level Contributor
70 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here one night with family. I accidentally made a mistake while booking, and immediately called the hotel and the woman who answered fixed it all for me, no problem, and was very friendly. We ended up with a jacuzzi room, which was funny, and we did not use the tub. the room was comfy, but the pull out bed... More 

Was this review helpful? Yes
Maria C, General Manager at Quality Inn Kennewick, responded to this review

Thank you for taking the time to write a review about your experience at Quality Inn. I'm so sorry to learn that we delivered a bad breakfast experience that day. We are always trying to improve and your gift of feedback is appreciated. We look forward to seeing you again in the very near future. More 

San Bernardino, California
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed June 16, 2015

We stayed here on June 10, 2015. The very first thing to greet us upon arrival was ongoing construction. Workers and equipment blocking some areas. When we got to our room and stashed our bags and toiletries, I turned the dead-bolt and realized it wasn't working. I called the front desk and was told by the young man, Scott, that... More 

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Travelers are raving about these Kennewick hotels

Langley, Washington
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 15, 2015

This hotel was well appointed for the 3 nights I spent here. A little would could be done to prevent the chlorine from the indoor pool from permeating the entire first floor, and the bell on the #1 elevator could be turned off, but overall, the facility was great. The rooms were good, with a few minor exceptions. The Cable... More 

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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 26, 2015

Shabby hotel, 3am fire alarm, this isn't the first time it has happened to me here, although they didn't say anything about it at check out, they blamed the fire Marshall for the alarm. My security keylock took at least 20 tries to activate the lock. Pool was closed for maintanace, that includes the indoor, outdoor and the hot tub.

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Seattle, Washington
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 22, 2015

The hotel is conveniently located in the heart of the central shopping/business district. The room was comfortable and clean. (The picture attached to this page doesn't do it justice - it's actually nicer in feeling than just beige and maroon.) Not only are all the usual room comforts available - coffee/refrigerator/TV - the staff has on hand supplies in case... More 

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East Helena, Montana
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 11, 2015

We picked this location and stopped halfway to our destination and we were very pleased with the staff and location. We were very happy with the breakfast selection as well. The hotel was clean and quiet.

Was this review helpful? Yes 1
Level Contributor
73 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed April 28, 2015

Had a little trouble finding the entrance, but when finally got there the motel was above average. The room was clean and comfortable. The flat screen TV was actually HD, which I find unusual for a budget priced motel. The bed was comfortable as were the chairs. The bathroom was in good shape. The breakfast was complete with a good... More 

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1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed October 20, 2014

Overall I would say this was the worst place we have ever stayed. There was obvious drug activity going on in the parking lot. They rented out several rooms near us to a bunch of tweakers that paced the hallways and slammed doors all night long. The side exterior door does not lock. When I complained the next morning the... More 

Was this review helpful? Yes 3
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30 photos of this hotel

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