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Red Lion Inn & Suites

Certificate of Excellence
602 N Young St, Kennewick, WA 99336
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Red Lion Inn & Suites
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Ranked #4 of 17 Hotels in Kennewick
Certificate of Excellence
A recent review
4 of 5 stars reviewed 1 week ago
parisryan Seattle, Washington
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217 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Seattle, Washington
Level Contributor
134 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 1 week ago

I have had great luck with Red Lion the past few years and really enjoyed this one. Nice breakfast and great service. The bed was comfy and the room was clean and the price was awesome. will stay here again.

Was this review helpful? Yes
Seattle, Washington
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I chose this hotel because it is located adjacent to the Toyota Convention Center. I was so pleased with the hotel I would gladly stay here again on a return trip. After a friendly welcome and easy check in I appreciated how large my room was. The decor was nothing fancy but the desk had convenient outlets for my electronics... More 

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Sunny D, Manager at Red Lion Inn & Suites, responded to this review

Hey Pal, Thank you so much for the amazing review. We are so excited to hear you had a great stay and loved our rooms. It is always our priority to make sure every aspect of your stay is taken care of, we succeeded. YAY - Hope to see you back again soon. Thanks More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Quiet, spacious and clean . Stayed overnight for a wedding in Connell. Thought we booked a handicap accessible room? toilet was very low and difficult for my mother to maneuver. Very convenient location, would definitely stay here again! Breakfast and nightly reception a bonus!

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Sunny D, Manager at Red Lion Inn & Suites, responded to this review

Hey Angel, Thank you for the review. I am glad you enjoyed your stay with us, very unfortunate that we couldn't accommodate you with an accessible room. Glad you enjoyed the roaring breakfast. Reviews like this keep us striving for perfection. Hope to see you guys back soon. Thank you again More 

Helena, Montana
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 26, 2015

This is a very nice property. Good location, right next to the Toyota Center and Mall. The rooms are spacious for a hotel (we had 4 in our group), modern, and clean. WiFi had more bandwidth than what I've experienced in other hotels. Our family really liked the cucumber/mint complimentary water in the lobby. Downside, housekeeping must have forgot our... More 

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Sunny D, Manager at Red Lion Inn & Suites, responded to this review

Hey Tim, Thank you so much for your review. I am glad you enjoyed your stay but hoped that oversight didn't occur. I will look into this further and see what happened and help preventing it from happening again. Glad you enjoyed the cucumber water, its my favorite. Hope to you guys back soon. Thank you again More 

1 review
5 of 5 stars Reviewed May 14, 2015

I had an exceptional visit at this hotel. All the staff was excellent, however one employee really stood out. Her name was Stephanie, I had not been to the Tri - Cities for many years and on my first nights stay much of the family I was there to visit was busy. Too kill time I decided to enjoy a... More 

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Sunny D, General Manager at Red Lion Inn & Suites, responded to this review

Hey Arron, First off thanks for the great review, as it is what strives us to go further here at the hotel. Very glad you had the chance to interact with our star employee Stephanie, and that she made you feel at home. Looking forward to you coming back soon. Safe travels Thanks again More 

Vancouver, Washington
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 12, 2015

Happy, smiling helpful personnel. Beautiful room with a great bath tub. Recently remodeled and it is a jewel. We were treated like royalty and felt right at home. Will go back again and again. Take a bow employees, you are wonderful ! Mark Driscoll

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Sunny D, General Manager at Red Lion Inn & Suites, responded to this review

Hey Mark, Thank you so much, our staff here gets very excited to receive reviews like this. We are glad you had an amazing stay. Our biggest priority is to make every guests stay "A home away from home stay" - we succeeded! =) Hope to see you back very soon. Thank you again More 

Lebanon, Oregon
1 review
1 of 5 stars Reviewed May 7, 2015

I stayed here for 1 night on business. Not only had the front desk already given away my room to another person before I checked in, but today, when reviewing my credit card, they charged me for damages to my room!!! There were NO damages to my room. When given a copy of my invoice, it has my name with... More 

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Sunny D, General Manager at Red Lion Inn & Suites, responded to this review

Hey Tracy, First off, I greatly appreciate your feedback as it is the only way we can improve and implement new strategies to improve guest experience. I am terribly sorry you had this experience with your stay. I would like you to know it is one of our biggest priorities, to make sure our customers identity stays protected. We are... More 

Aloha
Level Contributor
30 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed May 1, 2015

Very nice hotel, great location, quite, comfortable and friendly. If you get a room near an entrance beware the smoking station is right outside the door and the vent blows the smoke into the hall. Fine by me since my wife and I smoke but if you don't want to get accused then charged with no evidence of smoking in... More 

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Sunny D, General Manager at Red Lion Inn & Suites, responded to this review

I am very glad you enjoyed your stay at our property. Your review will help us improve so your next stay is even better. Our NO smoking policy is followed very strictly at this hotel, this is primarily because this hotel is a non smoking hotel. Again thanks for your stay More 

Washington
Level Contributor
51 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed April 21, 2015

Stayed at Hilton Garden Inn across the street many times and this property is just as good for $25 cheaper. Fairly new rooms, well appointed. Desk, lounge chair, big TV, comfortable bed. Big plus is that a small breakfast is included, where as at the Garden Inn has none.

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Sunny D, General Manager at Red Lion Inn & Suites, responded to this review

We are glad you had a great stay with us and enjoyed the fairly new property. Our vision is to provide the most value for your buck. I see you enjoyed our complimentary breakfast, did you also enjoy our managers reception? That includes 2 complimentary drinks to every registered guest? I will pass on the great words to our staff.... More 

Indianola, Mississippi
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 5, 2015

The hotel was warm and clean when we arrived. Everything was nice and comfortable, including the beds. Staff were responsive and engaging. Only letdown was the breakfast. It could have been a bit better. There was some kind of sports tourney going on so the place was full of young kids that ran a bit wild. Later in the week... More 

Was this review helpful? Yes
Sunny D, General Manager at Red Lion Inn & Suites, responded to this review

Thank you for your great response. We are delighted to hear you had an amazing stay. We are always looking for ways to improve, and taking your consideration of breakfast changes. We will definitely see what ideas we can come up with. Thanks again for your loyalty. See you Soon More 

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