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All 16 Kennewick hotels

Comfort Inn

2.0 of 5 Hotel   |   7801 W. Quinault Ave., Kennewick, WA 99336
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Ranked #14 of 16 hotels in Kennewick
A recent review
4 of 5 stars Reviewed February 17, 2014
Alexis T Yakima, Washington
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39 people have reviewed this hotel

Traveler rating
    4
    16
    9
    6
    4
See reviews for
9
14
4
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Yakima, Washington
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 17, 2014

I travel to Kennewick often and I must say that the Comfort Inn has been my best stay yet. I love staying with Comfort chains. For the most part they have the same set up and I always know what to expect. This hotel was VERY similar to the other Comforts I've visited in the past. The staff is very... More

Was this review helpful? Yes
Mandy K, General Manager at Comfort Inn, responded to this review

Thank you for your stay at Comfort Inn in Kennewick. It is always a pleasure to have positive feedback. It is an encouragement to our staff. We will continue to provide excellent service. Looking forward to see you again. Mandy Kaur General Manager More

Spokane Valley, Washington
1 review
5 of 5 stars Reviewed February 10, 2014

The rooms were very clean and well maintained, staff was very friendly and helpful, the beds were comfortable, everything made you feel like you were at home!! When we arrived to the hotel it was late, raining, and very cold. We came into the hotel and there was homemade cookies and some hot coffee which was a nice way to... More

Was this review helpful? Yes
Mandy K, General Manager at Comfort Inn, responded to this review

Dear Guest, We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again... More

Salmon Arm, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 24, 2013

We prefer to stay at Comfort Inns when travelling as they provide good value sites. This Inn did not disappoint. Clean well equipped rooms, a swimming pool, wifi, and an adequate breakfast are all included a moderate price. Have stayed here before and will use again.

Was this review helpful? Yes 3
Mandy K, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More

Spokane, Washington
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 22, 2013

Stayed here for a Bridge tournament as it was close to venue. Typical of this chain, clean rooms, good size and comes with fridge and microwave that makes for use with lunch and snacks. Front staff was very friendly and did not have any issue with me using the hot tub after hours. There is not a work out room;... More

Was this review helpful? Yes 1
Mandy K, General Manager at Comfort Inn, responded to this review

Dear Jacui E, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are... More

Cincinnati, Ohio
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed October 21, 2013

Four of us stayed at this Comfort Inn and used Kennewick as our base for visiting Washington Wine Country. The motel was typical of most Comfort Inns - clean, comfortable and affordable. The rooms were a decent size and had a refrigerator which was nice. The staff was friendly. The 'free' breakfast was OK, the typical continental fare. Kennewick is... More

Was this review helpful? Yes
Mandy K, General Manager at Comfort Inn, responded to this review

Dear Mary W, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the... More

Vancouver, Washington
1 review
3 of 5 stars Reviewed October 12, 2013 via mobile

The motel and staff are pretty good. The wi-fi connection sucks though. Sometimes it works and sometimes it doesn't. I travel all summer long with my job and stay at many hotels on the west coast. This is by far the worste connection

Was this review helpful? Yes
Mandy K, General Manager at Comfort Inn, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. Improvements have been made to ensure we offer an exceptional experience for our guests in the future.... More

Bonita Springs, Florida
Senior Contributor
44 reviews 44 reviews
25 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 16, 2013

We stayed here on our way to Oregon because Comfort Inns are usually clean and comfortable and a good value for the money. This place did not dissappoint us in these areas of concern. The only downside was the desck was in the hall area of the room, making for a tight squeeze coming into and leaving the room. The... More

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Mandy K, General Manager at Comfort Inn, responded to this review

Dear Bill F, Thank you for taking the time to write a review online regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!... More

seattle
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 11, 2013

Usually you get a pretty consistent stay at a comfort inn and this is no exception. The rooms are clean, beds comfortable. Predictable breakfast of waffles, breads and powdered eggs. The internet here though is painfully slow but I understand this is the norm in Kennewick. I would stay here again and recommend for a quick overnight while traveling

Was this review helpful? Yes
Mandy K, General Manager at Comfort Inn, responded to this review

Dear italygirlseattle, Thank you for writing the review about your recent stay in Kennewick. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Sincerely More

La Grande, Oregon
Top Contributor
88 reviews 88 reviews
14 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed August 23, 2013

My mom and I had an overnight shopping trip to Kennewick/Richland Washington (the area she grew up). We stayed at the Comfort Inn in Kennewick, Washington which is located on Quinault Avenue. Quinault intersects with Columbia Center Blvd and the motel is only a block or so (a long city block) from the Columbia Center Mall. I'm not sure when... More

Was this review helpful? Yes
Mandy K, General Manager at Comfort Inn, responded to this review

Dear guest, Thank you for taking the time to write a review about your stay at Comfort Inn in Kennewick. We very much appreciate and value your feedback and will share it with our team. Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an... More

Elmira
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 20, 2013

The room was filthy. Rug looked like it had ground in dirt. Bathroom floor was dirty. Unfortunately I looked at the area where the mattress & box spring meets the headboard - area was full of food crumbs, human hair and other unrecognizable debris. Receptionist was not friendly or helpful and just seemed disinterested overall. Breakfast fruit was very skimpy... More

Was this review helpful? Yes
Mandy K, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to write a review online regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

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Additional Information about Comfort Inn

Also Known As:
Comfort Inn Kennewick
Kennewick Comfort Inn
Address: 7801 W. Quinault Ave., Kennewick, WA 99336
Phone Number:
Location: United States > Washington > Tri-Cities > Kennewick
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 16 hotels in Kennewick
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
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