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All 15 Kennewick hotels

Fairfield Inn Kennewick

2.0 of 5 Hotel   |   7809 W. Quinault Avenue, Kennewick, WA 99336
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Ranked #12 of 15 Hotels in Kennewick
A recent review
4 of 5 stars Reviewed October 14, 2014
NdebbWelch Bishop
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49 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bishop
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 14, 2014 via mobile

Overall we had a great stay room was clean and comfortable some wear and tear on the furniture breakfast was good but the breakfast room a tad to small our kids enjoyed the pool staff was polite and courteous our family will be staying there again

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Boise, Idaho
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed October 2, 2014

Strange experience here; interactions the staff were quite odd. We drove up on a Sunday afternoon, and there were only two cars in the parking lot. There were two people out in the parking lot, but no one behind the desk. It turned out that one of the people we'd seen outside was the desk clerk. She came in after... More

Was this review helpful? Yes 2
MKidd2009, General Manager at Fairfield Inn Kennewick, responded to this review

We apologize for the service you received. Rest assured this is not a normal occurrence. Please respond to me with further information on your stay dates and reservation name, so that I may research this further and discipline/re-train the appropriate staff. Again, we apologize for this unusual occurrence. Please email direct to myself at: Mark.Kidd@Marriott.com More

Puyallup, Washington
Top Contributor
115 reviews 115 reviews
49 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed August 8, 2014

Have stayed there before and this is the usual high standard Marriott hotel. Older property that has a small breakfast room. Staff was fine and room was clean and well appointed. Indoor pool and computer in lobby. Good spot in Kennewick.

Was this review helpful? Yes 1
Los Angeles
Top Contributor
50 reviews 50 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 5, 2014

Clean hotel, good breakfast, nice folks at the front desk, plenty of space in our room. The hotel is a bit hidden behind the Quality Inn, but it's there! Nice to receive coupons for local restaurants from the staff. Overall, a very good stay!

Was this review helpful? Yes 1
Provo
Top Contributor
298 reviews 298 reviews
61 hotel reviews
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed July 7, 2014

We stayed here while driving through on our way to Seattle and it was a great place to stay. The hotel is across the street from the mall and there are restaurants close by. My kids and I relaxed in their pool and their hot tub. The breakfast consisted of eggs, sausage, waffles, cereal, breads, and juices. It wasn't the... More

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Washington State
Top Contributor
58 reviews 58 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed June 29, 2014

Close to a 4/5 review. Stayed overnight for our anniversary. Had a bit of trouble finding the hotel. You have to get there from Quniault Avenue, it will look like you are heading to the Quality Inn. Once there, check in was quick and easy. Our room was next to the elevator, and I was worried about the noise, but... More

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Jennifer M, Manager at Fairfield Inn Kennewick, responded to this review

Dear Yakivegas, Congrats on your Anniversary we are happy that you chose to stay with us at the Fairfield Inn by Marriott. You are a valued customer and everything we do is aimed at providing you with an excellent hotel experience. We are sorry to hear that the room was not what you expected. Our goal is to ensure you... More

Huntsville, Alabama
Top Contributor
395 reviews 395 reviews
261 hotel reviews
184 helpful votes 184 helpful votes
3 of 5 stars Reviewed June 23, 2014

Check in was fine and efficient. I was impressed to be offered a choice of coupons for local restaurants. We received a huge room that could have held two king beds and an arm chair with room to move around. As it was, it had a king bed, an easy chair and a love seat. There were two luggage racks... More

Was this review helpful? Yes 1
Jennifer M, Manager at Fairfield Inn Kennewick, responded to this review

Dear AGoingGal, You’re a valued customer and everything we do is aimed at providing you with an excellent hotel experience. We are sorry to hear that our breakfast was not what you expected. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit. More

Des Moines, Washington
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed June 4, 2014

It is one thing when your front desk makes a mistake. We arrived after a four and a half hour drive assured we had reservations. To be greated by an airhead young girl who seemed to be untrained and first day on the job, "Sorry, my words not hers, We have no rooms." It is not the first time we... More

Was this review helpful? Yes 3
Jennifer M, Manager at Fairfield Inn Kennewick, responded to this review

Mr. Daniel D. SR, I am sorry to hear about your experience at the Towne Place Suites in Richland, however here at the Fairfield Inn in Kennewick, we value our guest and pride ourselves on providing excellent customer service. As a Marriott Representative our guest are of the upmost importance to us and we strive to make every stay memorable... More

Seattle, Washington
2 reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed April 16, 2014

I am supposed to be staying here for eight nights and called five hours ago to confirm my reservation and give the front desk my platinum number. I asked if they had me on the top floor and she said she did. I then explained that I would be checking in late, around 9:00PM and she said she would put... More

Was this review helpful? Yes 2
Jennifer M, Manager at Fairfield Inn Kennewick, responded to this review

Please accept our deepest apologies. It was not our intentions to not meet your needs upon arrival to the hotel as we strive to provide pleasant experience for all our guest and rewards members. We value your comments as they enable us to further improve our services and exceed the standards our guests expect. We also hope that the remainder... More

West Linn, Oregon
Contributor
14 reviews 14 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 27, 2014

My wife and I recently stayed for one night at the Kennewick, WA Fairfield Inn. We had a good experience except for the continental breakfast which was below average. It is included in the cost of the room. My wife had the scrambled eggs, which were cold.

Was this review helpful? Yes 2
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Additional Information about Fairfield Inn Kennewick

Address: 7809 W. Quinault Avenue, Kennewick, WA 99336
Location: United States > Washington > Tri-Cities > Kennewick
Price Range (Based on Average Rates): $
Hotel Class:2 star — Fairfield Inn Kennewick 2*
Number of rooms: 62
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Also Known As:
Fairfield Inn Kennewick Hotel Kennewick
Fairfield Kennewick
Kennewick Fairfield Inn

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