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All 7 Kelso hotels »

Comfort Inn

2.0 of 5
440 Three Rivers Dr., Kelso, WA 98626
Hotel amenities
Comfort Inn
Ranked #5 of 7 hotels in Kelso
3.5 of 5 stars 33 Reviews
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33 reviews from our community

    Trip type
Traveler rating
    5
    11
    9
    5
    3
Date Rating
1 review
1 of 5 stars Reviewed March 27, 2012 via mobile

We booked a room with this hotel and specifically booked a room with a jacuzzi tub. On the phone we were given a guarantee of that room. When we arrived, the woman at the desk ignored us for 10 minutes, then took 3 phone calls while "helping" us. After finally getting to the room, it was not the one we... More

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ComfortInnKelso, General Manager at Comfort Inn, responded to this review
March 31, 2012

First we would like to thank the guest for taking the time to provide their comments and secondly to provide us the opportunity to address his concerns and clarifications to the comments made as there seems to be some expectations that were not based on the facts beyond our control. The guest made reservation through Expedia for a mini-suite and... More

Springfield, Oregon
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 16, 2012

Very nice hotel, clean, comfortable and very reasonably priced. It is at a large mall with several restaurants close by. WiFi is free and very fast. Unusual to find WiFi this fast at most hotels. The front desk staff was friendly and helpful. Would have given it 5 stars except for a couple of the breakfast items should have been... More

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ComfortInnKelso, Front Office Manager at Comfort Inn, responded to this review
March 22, 2012

Thank you so much for your kind remarks. We strive to make evryone's experience wonderful. More

Courtenay, Canada
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 20, 2011

great desk clerk, friendly who offered fresh baked cookies. good bed, good swimming pool, good breakfast. And next to a shopping mall.......

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Central Wisconsin
Top Contributor
72 reviews 72 reviews
Reviews in 31 cities Reviews in 31 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed September 26, 2011

Using a coupon we had found in an ad hundreds of miles away, we "walked in" at the Comfort Inn and received a hearty welcome, and a lovely room, at a very nice coupon price. The place was neat, clean, and comfortable, and even though it was next to an interstate highway, noise was not a bother. Breakfast was predictable,... More

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twendler
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed September 15, 2011

My husband and I were with a group of friends on a Motorcycle ride and due to circumstances we ended up changing our route and ended up in Kelso. The whole group wanted an inexpensive hotel with a pool and hot tube. Well it wasn't exactly inexpensive, it was moderately priced. The room that we had smelled weird, I couldn't... More

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Nanaimo, Canada
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 15, 2011

We arrived at the Comfort Inn in Kelso at about 11:00 PM. A cheerful young female desk clerk greeted us. I asked her for a room where I was able to see our car, since we were unable to lock the trunk for some unknown reason. We were given keys for two different rooms and asked to check which one... More

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Victoria, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 28, 2011
1
person found this review helpful

Got the last room, then, as we were all geared up on motorcycles, went out for dinner. When we got back and went to the room, it was in desperate need of updating, and stank of cigarette smoke. Complained and got a "Sorry about that". That's it. Room had been 'steamed cleaned' that day, which I believe brought out the... More

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Washington State
Senior Reviewer
10 reviews 10 reviews
Reviews in 12 cities Reviews in 12 cities
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed June 20, 2011
1
person found this review helpful

We stayed here this past weekend for a baseball tournament. As my titled states, these were the 3 main problems I had, therefore won't be back. Check in is at 3:00. We got there at 3:45. I then requested a room on the opposite side of the freeway and was told that there were not any rooms available on that... More

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ComfortInnKelso, Front Office Manager at Comfort Inn, responded to this review
March 22, 2012

I would like to reassure everyone that smelly, smoky rooms are no longer an issue here. I has been a year since we started eliminating smoking rooms. It was a long, tedious process, but it is paying off. Along with renovations, such as carpeting, window dressings & lighting, we have had a long term process to clean up those former... More

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 27, 2011 via mobile
2
people found this review helpful

The beds are so hard the room smelled like cigarette smoke. The morning front desk older man was rude. They wouldn't put more breakfast out even though it was 15 min to breakfast end time. There is no sound proofing. It was an awful experience. We will never be back!

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Boise, Idaho
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 6, 2010
2
people found this review helpful

I have stay in Quality Inns for several years and they were great. So I was terribly disappointed in the Inn at Three Rivers, Kelso Washington. It was noisy, next to I-5 (below the freeway), dirty, and unmaintained. I finally cleaned the bird crap (I'm talking big bird) off the window on the second day we were there because I... More

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Additional Information about Comfort Inn

  • Comfort Inn Kelso
  • Kelso Comfort Inn
Address: 440 Three Rivers Dr., Kelso, WA 98626
Price Range: $

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