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All 7 Kelso hotels

Comfort Inn

2.0 of 5 Hotel   |   440 Three Rivers Dr., Kelso, WA 98626
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69%
Ranked #5 of 7 Hotels in Kelso
A recent review
3 of 5 stars Reviewed July 29, 2014
Amber C
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67 reviews from our community

Traveler rating
    15
    26
    14
    7
    5
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15
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Vancouver, Canada
1 review
1 of 5 stars Reviewed 2 weeks ago

Was disgusting room was gross and wreaked of smoke. When we told the staff they didn't even care. They were incredibly rude and the one acting manager was even worse. How she keeps a job is incredible. I would never recommend this hotel to anyone. DO NOT STAY HERE. Pick any other hotel.

Was this review helpful? Yes
ComfortInnKelso, Front Office Manager at Comfort Inn, responded to this review

Well, I am very sorry for your experience. We are a nonsmoking hotel, but unfortunately, some guests still break the rules. If we catch them, they get charged. I'm sorry that someone smoked in your room. And it's not always possible to avoid a room like that when the hotel sells out day after day. Also, we have a very... More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 29, 2014

I stayed at this hotel 12 nights over a 4 week period. The staff are absolutely wonderful and it's very close to restaurants and light shopping. However the hotel needs a ton of updates. There is no elevator so if you have heavy luggage you'll have to haul it up stairs. The rooms are very outdated so you feel like... More

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Troup
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 24, 2014

We were visiting family in Kelso, so it was conveniently located. It's close shopping and decent places to eat. The hotel was clean and comfortable. Reasonably priced. The staff was extremely helpful and so nice! They went out of their way to be kind and courteous, not only to us, but to other customers. Only one bad thing. No elevator.... More

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ComfortInnKelso, Assistant Manager at Comfort Inn, responded to this review

Thanks so much for your kind words! We have been working hard to make your stay pleasant. Many improvements have been done over the last 2 or 3 years, and there are more in the works. We love it when our guests notice all the hard work we've done. We hope to see you again soon! More

Ilwaco, Washington, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 14, 2014 via mobile

This hotel appears clean,But there was a thick layer of dust behind the tv, hair all over the bathroom and pillow cases. carpet dirty not vacuumed! We found bed bugs which terrifies me because we have small children. The front desk staff in the evening are extremely rude and had no intention to take care of us and the issues... More

Was this review helpful? Yes 2
ComfortInnKelso, Front Office Manager at Comfort Inn, responded to this review

Thank you for your feedback. I'm sorry for the discomfort you experienced. Just to set the record straight, we receive monthly service from a professional exterminator. All rooms are treated on a regular basis. It's a fact of life that bugs travel with people. While bed bugs are becoming a problem all over the country, it is still very rare... More

Travelers are raving about these Kelso hotels

Orcas Island, Washington
Contributor
15 reviews 15 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 14, 2014

Only complaint I had was the noise from the plumping. It woke me up at about 4:30am and didn’t stop till nearly 7. I would recommend staying on the upper floor. Other than that no complaints at all. The staff was very friendly and helpful. Internet fast with good support. Will stay again if in the area. Thank you.

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Homer, Alaska
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 16, 2014

I stayed here for 1 night for business and I was happily surprised. My room was clean, internet is free and the front desk person was super, super nice. She even found out about the whole Celiac thing and said that there would be items I could eat. I've stayed at a lot of hotels and I can safely say... More

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1 review
5 of 5 stars Reviewed April 16, 2014

My husband and I were relocating from WA to Mississippi and our house sold in one day. With two more months to finish out our jobs we moved in here. Great staff and clean comfortable room. I will recommend to everyone that you will enjoy your stay here.

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Cleveland, Ohio
2 reviews
5 of 5 stars Reviewed April 15, 2014

Comfort Inn Kelso Was a great stay for me , I was there for a week on vacation and the staff ( John , Jen , Sherri )and everyone else made it very comfortable, my room and the hotel was very clean . I recommend this comfort inn to any body !! Thank you all again for a wonderful stay... More

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Saint-Lazare-de-Bellechasse, Canada
Top Contributor
55 reviews 55 reviews
29 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 1, 2014

The hotel is a standard comfort inn. It is located for a traveler, just off the I5. Rooms are clean, internet works well, breakfast is ok and the staff is professional. There are several good restaurants nearby. I will come back again.

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ComfortInnKelso, Front Office Manager at Comfort Inn, responded to this review

Thank you for taking the time to give your review of your stay. We appreciate the kind words, and we are encouraged to always give our best effort to make all of our guest's stays memorable. We hope to see you again soon. More

Oliver, Canada
Top Contributor
156 reviews 156 reviews
52 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed January 10, 2014

This is a pretty standard comfort inn. The room was good - northing special - there was a microwave popcorn bag in the corner and popcorn on the floor - no big deal but it should have been cleaned up. The beds were comfortable. Checkin was smooth - the lady at the desk was helpful. The continental breakfast was pretty... More

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ComfortInnKelso, Manager at Comfort Inn, responded to this review

Thank you for your comments. You are absolutely right, the popcorn bag should have been picked up. This has been brought to the attention of our housekeeping department. As for the breakfast, we meet or exceed all standards for Comfort Inn's "Your Morning Breakfast." We always welcome suggestions for improving the guest experience. We hope to see you again one... More

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Additional Information about Comfort Inn

Address: 440 Three Rivers Dr., Kelso, WA 98626
Phone Number:
Location: United States > Washington > Kelso
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 57
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Also Known As:
Comfort Inn Kelso
Kelso Comfort Inn

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