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All 7 Kelso hotels

Comfort Inn

2.0 of 5 Hotel   |   440 Three Rivers Dr., Kelso, WA 98626
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Ranked #4 of 7 hotels in Kelso
A recent review
3 of 5 stars reviewed 3 weeks ago
Amber C
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67 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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English first
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel 12 nights over a 4 week period. The staff are absolutely wonderful and it's very close to restaurants and light shopping. However the hotel needs a ton of updates. There is no elevator so if you have heavy luggage you'll have to haul it up stairs. The rooms are very outdated so you feel like... More

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We were visiting family in Kelso, so it was conveniently located. It's close shopping and decent places to eat. The hotel was clean and comfortable. Reasonably priced. The staff was extremely helpful and so nice! They went out of their way to be kind and courteous, not only to us, but to other customers. Only one bad thing. No elevator.... More

Was this review helpful? Yes
ComfortInnKelso, Assistant Manager at Comfort Inn, responded to this review

Thanks so much for your kind words! We have been working hard to make your stay pleasant. Many improvements have been done over the last 2 or 3 years, and there are more in the works. We love it when our guests notice all the hard work we've done. We hope to see you again soon! More

Ilwaco, Washington, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 14, 2014 via mobile

This hotel appears clean,But there was a thick layer of dust behind the tv, hair all over the bathroom and pillow cases. carpet dirty not vacuumed! We found bed bugs which terrifies me because we have small children. The front desk staff in the evening are extremely rude and had no intention to take care of us and the issues... More

Was this review helpful? Yes 1
ComfortInnKelso, Front Office Manager at Comfort Inn, responded to this review

Thank you for your feedback. I'm sorry for the discomfort you experienced. Just to set the record straight, we receive monthly service from a professional exterminator. All rooms are treated on a regular basis. It's a fact of life that bugs travel with people. While bed bugs are becoming a problem all over the country, it is still very rare... More

Travelers are raving about these Kelso hotels

Orcas Island, Washington
11 reviews 11 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 14, 2014

Only complaint I had was the noise from the plumping. It woke me up at about 4:30am and didn’t stop till nearly 7. I would recommend staying on the upper floor. Other than that no complaints at all. The staff was very friendly and helpful. Internet fast with good support. Will stay again if in the area. Thank you.

Was this review helpful? Yes
Homer, Alaska
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 16, 2014

I stayed here for 1 night for business and I was happily surprised. My room was clean, internet is free and the front desk person was super, super nice. She even found out about the whole Celiac thing and said that there would be items I could eat. I've stayed at a lot of hotels and I can safely say... More

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1 review
5 of 5 stars Reviewed April 16, 2014

My husband and I were relocating from WA to Mississippi and our house sold in one day. With two more months to finish out our jobs we moved in here. Great staff and clean comfortable room. I will recommend to everyone that you will enjoy your stay here.

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Cleveland, Ohio
2 reviews
5 of 5 stars Reviewed April 15, 2014

Comfort Inn Kelso Was a great stay for me , I was there for a week on vacation and the staff ( John , Jen , Sherri )and everyone else made it very comfortable, my room and the hotel was very clean . I recommend this comfort inn to any body !! Thank you all again for a wonderful stay... More

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Saint-Lazare-de-Bellechasse, Canada
Senior Contributor
41 reviews 41 reviews
22 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 1, 2014

The hotel is a standard comfort inn. It is located for a traveler, just off the I5. Rooms are clean, internet works well, breakfast is ok and the staff is professional. There are several good restaurants nearby. I will come back again.

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ComfortInnKelso, Front Office Manager at Comfort Inn, responded to this review

Thank you for taking the time to give your review of your stay. We appreciate the kind words, and we are encouraged to always give our best effort to make all of our guest's stays memorable. We hope to see you again soon. More

Oliver, Canada
Top Contributor
150 reviews 150 reviews
51 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed January 10, 2014

This is a pretty standard comfort inn. The room was good - northing special - there was a microwave popcorn bag in the corner and popcorn on the floor - no big deal but it should have been cleaned up. The beds were comfortable. Checkin was smooth - the lady at the desk was helpful. The continental breakfast was pretty... More

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ComfortInnKelso, Manager at Comfort Inn, responded to this review

Thank you for your comments. You are absolutely right, the popcorn bag should have been picked up. This has been brought to the attention of our housekeeping department. As for the breakfast, we meet or exceed all standards for Comfort Inn's "Your Morning Breakfast." We always welcome suggestions for improving the guest experience. We hope to see you again one... More

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed November 30, 2013

I travel a substantial amount- and I don't stay in 5 star hotels or expect to be pampered every step of the way, but I find that for the most part, there's a minimum expectation at each hotel for cleanliness. This hotel doesn't meet that minimum expectation. I hate being critical of people and places, but the Comfort Inn in... More

Was this review helpful? Yes 1
ComfortInnKelso, Manager at Comfort Inn, responded to this review

Thank you for your feed back. We value all guest comments. We appreciate your satisfaction with our staff service. We are well above the minimum standards set by Choice Hotels in cleanliness, "Your Morning Breakfast for the Comfort Inn Brand. Our breakfast features three fresh fruits, two varieties of hot waffles, sausage, scrambled and hard boiled eggs, potatoes, a variety... More

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Additional Information about Comfort Inn

Address: 440 Three Rivers Dr., Kelso, WA 98626
Phone Number:
Location: United States > Washington > Kelso
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
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Also Known As:
Comfort Inn Kelso
Kelso Comfort Inn

25 photos of this hotel

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Hotel & grounds (4)
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Bathroom (1)
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Other (3)
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