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Comfort Inn

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440 Three Rivers Dr., Kelso, WA 98626
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Comfort Inn
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Comfort Inn
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73 reviews from our community

Traveler rating
    17
    27
    16
    8
    5
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17
22
7
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (11)
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Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

The staff was awesome and the breakfast was great and sticked . Very clean and quiet. Pool was kept up and maintained. Parking was spacious and the hotel is very kid friendly. It was very quiet at night.

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Contributor
11 reviews 11 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Easy to find on the I-5. Building is a little older but beds were comfortable. We stayed on a Sunday night in April with two children and found it quit. Pool smelled very much like a pool and tiles in hot tub needed a good scrub. Oddly two pieces of exercise equipment sit beside the pool. They are correctly 'signed'... More 

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ComfortInnKelso, Front Office Manager at Comfort Inn, responded to this review

Thanks for your comments on your stay. We appreciate the good word. While the building is a little older than some hotels, we have renovated rooms and public areas in the past couple of years. Just to set your mind at ease, the excercise equipment in the pool area is plugged into GFI outlets, so not to worry. We do... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 16, 2014

Close to the mall, Target, and Safeway. We ate at the new Fiesta Bonita restaurant next door and would absolutely recommend. It is right off the freeway and our room faced the freeway so there was some traffic noise but not too terrible; next time would ask for s room on the other side of the hall Allie at the... More 

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Glenoma, Washington
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 2, 2014 via mobile

We stay at this motel every time we are in Kelso. Conveniently located at the Three Rivers Mall. Staff is very friendly and courteous. They have a good breakfast with eggs,waffles,sausage,potatoes, and various other items. 24 hr swimming pool and hot tub. There is also plenty of restaurants and shopping near. The mall is building a new movie theater across... More 

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Langley City, Canada
Contributor
20 reviews 20 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 17, 2014

Our room was alright, but nothing fancy. We were on the second floor, at the end furthest from reception which was alright I suppose, except you're dragging your luggage way further than necessary because the hotel wasn't full. We noticed a strong smell of cigarette smoke on the first floor so we were pleased that our room didn't reflect that.... More 

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Hope, British Columbia, Canada
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 25, 2014

I stayed one night on the way home to BC. I got a glass sliver in my foot that is still there. My wife received 3 bug bites on her back. When I reported this to the front desk in the morning their reply was "Well, I don't know how that could happen" ? I wish I had read the... More 

Was this review helpful? Yes 4

Travelers are raving about these Kelso hotels

Vancouver, Canada
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 5, 2014

Was disgusting room was gross and wreaked of smoke. When we told the staff they didn't even care. They were incredibly rude and the one acting manager was even worse. How she keeps a job is incredible. I would never recommend this hotel to anyone. DO NOT STAY HERE. Pick any other hotel.

Was this review helpful? Yes 2
ComfortInnKelso, Front Office Manager at Comfort Inn, responded to this review

Well, I am very sorry for your experience. We are a nonsmoking hotel, but unfortunately, some guests still break the rules. If we catch them, they get charged. I'm sorry that someone smoked in your room. And it's not always possible to avoid a room like that when the hotel sells out day after day. Also, we have a very... More 

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 29, 2014

I stayed at this hotel 12 nights over a 4 week period. The staff are absolutely wonderful and it's very close to restaurants and light shopping. However the hotel needs a ton of updates. There is no elevator so if you have heavy luggage you'll have to haul it up stairs. The rooms are very outdated so you feel like... More 

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Troup
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 24, 2014

We were visiting family in Kelso, so it was conveniently located. It's close shopping and decent places to eat. The hotel was clean and comfortable. Reasonably priced. The staff was extremely helpful and so nice! They went out of their way to be kind and courteous, not only to us, but to other customers. Only one bad thing. No elevator.... More 

Was this review helpful? Yes
ComfortInnKelso, Assistant Manager at Comfort Inn, responded to this review

Thanks so much for your kind words! We have been working hard to make your stay pleasant. Many improvements have been done over the last 2 or 3 years, and there are more in the works. We love it when our guests notice all the hard work we've done. We hope to see you again soon! More 

Ilwaco, Washington, United States
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 14, 2014

This hotel appears clean,But there was a thick layer of dust behind the tv, hair all over the bathroom and pillow cases. carpet dirty not vacuumed! We found bed bugs which terrifies me because we have small children. The front desk staff in the evening are extremely rude and had no intention to take care of us and the issues... More 

Was this review helpful? Yes 4
ComfortInnKelso, Front Office Manager at Comfort Inn, responded to this review

Thank you for your feedback. I'm sorry for the discomfort you experienced. Just to set the record straight, we receive monthly service from a professional exterminator. All rooms are treated on a regular basis. It's a fact of life that bugs travel with people. While bed bugs are becoming a problem all over the country, it is still very rare... More 

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26 photos of this hotel

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