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GuestHouse Inn & Suites Kelso

Hotel website
501 Three Rivers Drive, Kelso, WA 98626
Best prices for: 1 room 1 guest
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GuestHouse Inn & Suites Kelso
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GuestHouse Inn & Suites Kelso
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92 reviews from our community

Traveler rating
    23
    42
    19
    2
    6
See reviews for
29
38
3
10
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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  • Any
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  • All months
    (92)
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    (14)
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    (30)
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    (33)
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    (15)
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2 reviews
3 of 5 stars Reviewed 5 days ago NEW

The hotel was clean, and the staff was courteous, but they could have used some additional help. When I arrived the phone at the front desk kept ringing and instead of helping me first, the desk clerk kept answering the phone. I was expecting a little more for the money. The rooms and facility are a little dated.

Was this review helpful? Yes
GuestHouse K, Guest Relations Manager at GuestHouse Inn & Suites Kelso, responded to this review

Dear Cheryl A, Thank you for your very valuable feedback -- we appreciate your input on how we can improve our hotel. We are pleased to hear that you found the room to be clean and the staff courteous. We are sorry that your experience at check-in could have been more attentive. Thank you for letting us know; your comments... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

Thank you, GuestHouse for accommodating our large group! The rooms were nice, beds comfortable and breakfast was yummy! The staff knew our event schedule, so we were all able to enjoy breakfast. Great location too!

Review collected in partnership with this hotel

Was this review helpful? Yes
GuestHouse K, Guest Relations Manager at GuestHouse Inn & Suites Kelso, responded to this review

Dear LAStark, Thank you very much for your fabulous review! It was such a pleasure to serve you and your group, and we were more than happy to accommodate your schedule to make sure that you could enjoy our breakfast. We know how important coffee and breakfast are in fueling you for long conference days. We truly enjoyed getting to... More 

Spokane, WA
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The room was clean and in good condition. There was a couple of minor maintenance issues but really did not effect the stay. The breakfast was good and the staff was pleasant. I would most certainly stay there again if I am ever back in Kelso.

Was this review helpful? Yes
GuestHouse K, General Manager at GuestHouse Inn & Suites Kelso, responded to this review

Dear cell7007, Thank you for your wonderful review. It's very nice to hear that you were happy with so many aspects of your stay. I'm sorry if you found minor maintenance issues -- we will certainly look into any areas that need attention. We are honored to have gained your loyalty, and look forward to welcoming you back to our... More 

Bellingham, Washington
Contributor
12 reviews 12 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We were pleasantly surprised to find such a nice hotel in Kelso. Our room was spacious and clean with the most comfortable bed that we had on our entire trip. It's located far enough off the freeway to be quiet, but still easy to get to. There's a Safeway right next door for picking up something to heat in the... More 

Was this review helpful? Yes
GuestHouse K, Guest Relations Manager at GuestHouse Inn & Suites Kelso, responded to this review

Dear Kathy P, Thank you very much for your wonderful and detailed review. We always love to hear that our guests are pleasantly surprised with our hotel. A comfortable bed, cleanliness, quiet, and convenience are certainly important when staying away from home. We appreciate your taking the time to share your feedback with the travel community. Thank you for staying... More 

Kelso, Washington
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 17, 2015

I would like to explain why I give perfect marks for this Hotel. My family and I were out of town due to a tragic family emergency and during that time our house caught fire. This is the hotel I chose to stay. Now I am not the kind of person who is easy to please all of the time.... More 

Was this review helpful? Yes 2
GuestHouse K, Guest Relations Manager at GuestHouse Inn & Suites Kelso, responded to this review

Dear shawnstrine, Thank you very much for your wonderful and detailed five star review! We were very excited to receive your feedback, and truly encouraged that we were of help during a stressful time. Our team was honored to serve you and your family and sincerely enjoyed getting to know you. The staff works hard to deliver five star service,... More 

1 review
4 of 5 stars Reviewed February 1, 2015

I enjoyed my stay and the location was perfect for my training site. The staff top to bottom is the best I have experienced in a long time. I am on the road 3 weeks per month. I would definitely recommend this hotel

Was this review helpful? Yes
GuestHouse K, Guest Relations Manager at GuestHouse Inn & Suites Kelso, responded to this review

Dear Auvejv, Thank you for taking the time to review your stay. We were very excited to read your feedback. Our goal is to go above and beyond for every guest, and to hear that we had met our goal with you was such an encouragement. We are grateful for your kind comments and your recommendation, and we look forward... More 

Portland, Oregon
Top Contributor
58 reviews 58 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 12, 2015

I find this hotel to be clean and up to date. The lobby is small, but welcoming. My King Suite with kitchenette is great, Very reasonable price. Staff is very accommodating and service oriented. It is by far the best hotel in town. The outside is pleasing, and well kept.

Was this review helpful? Yes
GuestHouse K, Guest Relations Manager at GuestHouse Inn & Suites Kelso, responded to this review

Dear Alana Y, Thank you for sharing your review with the travel community. We were delighted to hear that you had a pleasant experience, and we are grateful for your compliments. Our team works hard to ensure that our guests can enjoy clean, comfortable accommodations at good rates. We truly enjoy serving our valued guests. Thank you again for taking... More 

1 review
3 of 5 stars Reviewed January 5, 2015

Room was good size. Floor creaked a lot. Elevator was interesting, made a lot of noise when operating. The flat screen TV was nice, except the sound was similar to an old transistor radio. Stayed here since it was close to the Elks lodge and the rate was good.

Review collected in partnership with this hotel

Was this review helpful? Yes
GuestHouse K, Guest Relations Manager at GuestHouse Inn & Suites Kelso, responded to this review

Dear David M, Thank you for giving us valuable feedback on your stay -- we truly appreciate your taking the time to do so. It is great to hear that you enjoyed the spacious room and flat screen TV. We are sorry to hear that you were not 100% pleased with your stay; thank you for noting some areas for... More 

1 review
5 of 5 stars Reviewed December 20, 2014

Definitely a great stay for the $$!! Very clean rooms, slightly sparsely decorated, comfortable bed and amazing water pressure!!! Not an expensive room so wasn't expecting much but was very happily surprised!

Was this review helpful? Yes
GuestHouse K, Guest Relations Manager at GuestHouse Inn & Suites Kelso, responded to this review

Dear coolkimmie, Thank you very much for taking the time to share your wonderful review with us. We are delighted to hear that we exceeded your expectations with our clean and comfortable accommodations. Our goal is to deliver the best value for our guests at all times. Thank you for staying with us. We hope to see you again soon.... More 

Monterey, California
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 15, 2014

We stayed one night here and the room was clean, spacious, somewhat dated, had a nice shower, quiet, excellent full breakfast. Bed was comfy and nice bedding. We'll come back to this motel when traveling.

Was this review helpful? Yes 2
GuestHouse K, Guest Relations Manager at GuestHouse Inn & Suites Kelso, responded to this review

Dear Candy C, Thank you very much for taking the time to review your stay with us. It is great to hear that you enjoyed our clean and spacious rooms, shower, breakfast, and premium bedding. We look forward to relaying your feedback to the rest of our team! We appreciate your noting our efforts to please our guests, and we... More 

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