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Hilton Garden Inn Seattle / Issaquah

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1800 NW Gilman Blvd, Issaquah, WA 98027
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Hilton Garden Inn Seattle / Issaquah
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Hilton Garden Inn Seattle / Issaquah
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346 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (346)
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There are newer reviews for Hilton Garden Inn Seattle / Issaquah
See the most recent reviews
Vancouver
1 review
2 of 5 stars Reviewed 2 weeks ago

I suspect that since this is a new hotel, the staff was not properly trained and they lacked experience. This hotel was probably built for the business traveler who is not concerned about value, but since I was there for a family wedding, this hotel was not a good match for me.

Review collected in partnership with Hilton Garden Inn

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Issaquah_Hilton, Front Office Manager at Hilton Garden Inn Seattle / Issaquah, responded to this review

Thank you for your review. We sincerely apologize for the unacceptable level of service that you experienced. We try our best to make sure all of our guests have a rewarding stay, and we are very sorry that we did not achieve that. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll... More 

Phoenix, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Our daughter and her family live in Sammamish, so this hotel is a convenient place for us to stay when we visit her. There aren't many other hotels in the area, so...thank goodness for this hotel!! It is quiet and beautiful. There are some delicious, thoughtful cookies in the lobby.

Review collected in partnership with Hilton Garden Inn

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Bloomington, Minnesota
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Expensive for being so far from Seattle. Great front desk staff staff and very helpful with restaurant recommendations. Nice pool and hot tub is very hot with nice jets. Enjoyed breakfast, but really only slightly better than free breakfast you can get elsewhere.

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Fort Worth, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Extremely clean. Great location to get into Seattle and/or Mercer Island. Very convenient. Very friendly staff. Great breakfast. Staff was very helpful in finding restaurants and gave us a recommended list of restaurants nearby.

Review collected in partnership with Hilton Garden Inn

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Reno, Nevada
Level Contributor
135 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were here for work and stayed about 30+ nights here within 4 months. The hotel was always clean, the beds and pillows were comfortable. The only times it was hard was during the weekends when they would have family, sports or wedding events so the hotel was packed with noisy kids, but that wasn't so bad either. They have... More 

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Goodyear, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have been searching for a place to retire for quite a while now. On a whim, we decided to come to Washington and look for a smaller town with some amenities but still close enough to Seattle. We found Issaquah. We stayed at the Hilton Garden Inn and it was fantastic, perfect. Waking up to the tree covered hill... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
Lakewood, Washington
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 26, 2015 via mobile

I'm only giving this 1 star because I can't give it zero and the staff was friendly (to my face anyway). I will say the rooms were clean but that's about it. When I arrived I was asked which floor I'd like. I said I didn't have a specific preference. I was never warned about what would be going on... More 

Was this review helpful? Yes 2
Issaquah_Hilton, Front Office Manager at Hilton Garden Inn Seattle / Issaquah, responded to this review

Hello Nicole, I’m so sorry you experienced some noise issues during your stay. We work diligently with our staff to ensure each of our guests is respectful of others, while still enjoying their stay and special event. We regret you experienced a noise level that made your stay unpleasant. We hope you will give us another shot the next time... More 

Port Angeles WA, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 11, 2015

Rooms were clean, hotel lobby fresh looking. Hotel staff friendly, helpful and have good attitude. Located off I-90 eastbound freeway, the first exit for Issaquah, WA., you have Burger King across street and other restaurants near by on Gilman Blvd.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Gold River, United States
1 review
4 of 5 stars Reviewed June 7, 2015

What a wonderful staff and nice hotel. We found our two different nights in a four day period just great. We commend the hotel staff for their "what can we do to help" attitude. The front desk staff was always very efficient at check in and check out. We will be back.

Review collected in partnership with Hilton Garden Inn

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Point Roberts, Washington
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 5, 2015

There were four of us (two couples) on a overnight road trip which included a quick trip to the nearby casino. The rooms were typical of a Hilton Garden Inn. Clean & comfortable with the wonderful Hilton Garden Inn Beds. We ate dinner at a local Pizza parlor. The QFC was nearby. The Breakfast was awesome. We really liked the... More 

Was this review helpful? Yes 1
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