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Silver Reef Hotel Casino and Spa

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4876 Haxton Way, I-5 exit 260, Ferndale, WA 98248
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Silver Reef Hotel Casino and Spa
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Silver Reef Hotel Casino and Spa
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232 reviews from our community

Traveler rating
    98
    84
    28
    10
    12
See reviews for
41
112
7
9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Vancouver, Canada
Top Contributor
116 reviews 116 reviews
62 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Actual rating = 3.75 The standard of customer service at Silver Reef is extremely high. We visit the casino regularly and stay in the hotel occasionally, not once have we had a poor experience with any of the staff. At check-in the staff were friendly, professional and quick. With no other guests waiting, we were through reception and into our... More 

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Covington, Washington
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

My wife and I came for our 20th wedding anniversary. The service, the room, the casino was perfect. We especially enjoyed our meal at The Steak House. Our server, Jax, was outstanding. Her personality and recommendations were spot on. She was even able to make my wife feel 20 years younger! It was one of the best meals we have... More 

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Issaquah, WA.
Top Contributor
212 reviews 212 reviews
74 hotel reviews
95 helpful votes 95 helpful votes
5 of 5 stars Reviewed 1 week ago

It was our 49th wedding anniversary and we got a nice room with a view of the water and San Juans. They turn down the covers and leave chocolate covered cookies on your pillow and leave a little gift packet. very nice! Rooms are nice too with good beds. My husband had to fix the bathroom sink and the heat... More 

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Surrey, Canada
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

We go to the Silver reef casino stay in the hotel Last trip I went to the restaurant and ordered a burger & fries to go , room chargered. Was told it would be 15-20 min. After 30min I asked the hostess if she could check on my order, she looked at me and said get a buzzer we will... More 

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Chilliwack, Canada
Top Contributor
63 reviews 63 reviews
29 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were having to much fun at the casino during happy hour and decided to check into the Hotel. Thanks to Jason at the front desk a room became available late on on a Saturday. The indoor pool is open from 7 am to 9 pm daily with an adult swim from 9 pm to 11 pm and the fitness... More 

Was this review helpful? Yes 1
AaronThomas, Director of Marketing at Silver Reef Hotel Casino and Spa, responded to this review

Great review! Thanks for taking the time to communicate to other TripAdvisor.com users about your last visit with us. Good job on securing a hotel room; that's why we are expanding, there never seems to be availability on weekends. We sincerely hope to see you soon. PS: We'll let Jason and his supervisors know that you made a good comment... More 

Kamloops, Canada
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I/ we thought this Casino/ hotel/ spa have changed and not for the good. We were disappointed in the buffet meals, especially the breakfasts, no bacon sausage or ham little selection for breads, The lunch and dinners buffets had same selections, the other restaurants we ate at, we're good. Rooms were nice and clean, Not much for entertainment, would have... More 

Was this review helpful? Yes 1
AaronThomas, Director of Marketing at Silver Reef Hotel Casino and Spa, responded to this review

Hi Debbie! Thanks for taking the time to communicate to other TripAdvisor.com users about your last visit. We're very disappointed to learn that we didn't meet or exceed your expectations. We have heard from some other guests that they would want some meat on the breakfast menu without paying the price for it. We hope to address that sometime soon.... More 

Coupeville, Washington
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 28, 2015

We spent an evening at the Silver Reef Casino to celebrate our 50th anniversary on March 26 th 2015. we enjoyed the evening The room was exceptionally clean and comfortable. The entire facility was clean and the staff was very very pleasant and helpful.

Was this review helpful? Yes 2
AaronThomas, Director of Marketing at Silver Reef Hotel Casino and Spa, responded to this review

Wow! What a great time you had with us at Silver Reef! We're so thankful to see you and to help you celebrate 50 years of marriage!! You are an inspiration to many who are in marriages today. Thanks so much for taking the time to tell more people about the wonderful time you had with us. We sincerely hope... More 

North Bend, Washington
Top Contributor
75 reviews 75 reviews
21 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed February 21, 2015

Once or twice a year we get to visit the Silver Reef and always enjoy it. First of all I really like the cleanliness of the hotel and casino. I do, however, have to make a comment about the carpet in the buffet area since it really needed a clean up. So let's talk about the food. My wife had... More 

Was this review helpful? Yes 3
AaronThomas, Director of Marketing at Silver Reef Hotel Casino and Spa, responded to this review

Thank you so much for taking time to communicate your tips and thoughts about the casino property. We hope to see you back very soon! More 

Merritt, Canada
Top Contributor
62 reviews 62 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 19, 2015

We have been going to Silver Reef for many years, well before the Hotel was added. The Hotel is exceptionally well kept, as is the rest if the Casino. Shows much pride by the people who own it and those that work there. Staff are friendly and helpfully. Went via Sun Fun Tours with an Uncle & Aunt to celebrate... More 

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AaronThomas, Director of Marketing at Silver Reef Hotel Casino and Spa, responded to this review

Thank you for the very nice words that you expressed in your last review. We hope to see you back very soon! More 

B.C.Canada
Top Contributor
80 reviews 80 reviews
43 hotel reviews
262 helpful votes 262 helpful votes
5 of 5 stars Reviewed February 18, 2015

Thanks to Heidi B, we got the quiet room we wanted for a 2 night stay. Enjoyed the slots. Enjoyed the food.. Buffet was good., Really good Brunch Buffet, and even the Dinner buffet. Enjoyed Panasia asian, Nice servers Angelo and Tashina. Happy Hour at the bar was Fun..Chris took good care of us. All the staff seem to be... More 

Was this review helpful? Yes
AaronThomas, Director of Marketing at Silver Reef Hotel Casino and Spa, responded to this review

Thank you for taking the time to share your very kind words with us. It makes us feel good to hear that our staff was pleasant and used their customer service training to 'Go for Great, Every Guest, Every Time.' We're sorry about the mess that was left by other guests. We hope that we were there sooner than later... More 

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