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All 3 Ferndale hotels

Silver Reef Hotel Casino and Spa

4876 Haxton Way, I-5 exit 260, Ferndale, WA 98248
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Ranked #1 of 3 hotels in Ferndale
A recent review
3 of 5 stars reviewed 2 weeks ago
fifi_lacarnivali vancouver
  • Overview
  • Reviews (191)
  • Photos (37)
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  • Room tips (52)
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191 people have reviewed this hotel

Traveler rating
    77
    68
    26
    10
    10
See reviews for
37
87
7
8
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
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English first
Post Falls
1 review
2 of 5 stars Reviewed 1 week ago via mobile

We stayed here in August - they had a water issue and was did not notify any of the customers of the situation nor offer any compensation for the dirty water we are drank and swam in. Very poor service I don't recommend this place for lack of desire for customer satisfaction

Was this review helpful? Yes
AaronThomas, Director of Marketing at Silver Reef Hotel Casino and Spa, responded to this review

We sincerely apologize that you had to endure the surprise water issue that was out of Silver Reef's control. We spent hours that day trying to figure out what happened to the tint of the water that was coming out of the faucets. We tried very hard to communicate with other guests and looks like we may have missed you.... More

vancouver
Contributor
15 reviews 15 reviews
14 hotel reviews
153 helpful votes 153 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We have been regular visitors over the years to the Silver Reef casino, coming down from Vancouver for weekend playtimes. We have even brought our kids and their mates and had fun partying together in the Lounge. Since the closure of the Lounge and the Live music that used to be there, for us, the casino no longer holds the... More

Was this review helpful? Yes 1
AaronThomas, Director of Marketing at Silver Reef Hotel Casino and Spa, responded to this review

Thank you for your review of your last stay with us. We sincerely appreciate your input and feedback. We feel our casino property is head above shoulders over the areas other casinos based on the great feedback we receive from other TripAdvisor.com readers as well as the multiple awards we receive for Best Casino, Best Getaway, and other great awards.... More

Calgary, Canada
Contributor
13 reviews 13 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for one night while passing through, but wish we had more time to use the amenities. The pool, sauna and steam room looked very nice. The room was comfortable and well furnished which gave it an upscale feel. The bathroom area was a highlight with a large counter area with a stool. The breakfast included in our rate... More

Was this review helpful? Yes
AaronThomas, Director of Marketing at Silver Reef Hotel Casino and Spa, responded to this review

Thank you for your review of your recent visit with us. We're proud of our hotel, especially the amenities that we provide our guests. We get a lot of attention for the great beds we have as well. As for the complimentary breakfast that comes with each hotel stay, we're in line with many other hotels who offer a free... More

Vancouver, Canada
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I booked a last minute weekend getaway. Silver Reef offered as a game package which includes 2 dinner seafood buffet and 2 buffet breakfast $40 worth of chips voucher. I think it's a good deal. The Employees are very friendly starts from the front desk agent, the room attendant, the lady at the spa, and Juju at... More

Was this review helpful? Yes
AaronThomas, Director of Marketing at Silver Reef Hotel Casino and Spa, responded to this review

Thank you for the nice words you state in your review of your last visit with us. We're very proud of our hotel rooms and a lot of people have raved about the layout and beds that come with each stay. We're surprised you got a room on a last second effort. We run at a very high occupancy percentage... More

Vernon, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Can't beat the price. $99 which included buffet breakfast for the family. Both kids loved the pool area. Room was big and very clean. Only a few minutes off the I5. The casino is very big and has all the things you would expect from a first class casino. Parking by the hotel is a challenge but there is a... More

Was this review helpful? Yes 1
AaronThomas, Director of Marketing at Silver Reef Hotel Casino and Spa, responded to this review

Thank you for the nice words you state in your review of your last stay with us. Many people love the hotel rates we provide. We are very proud of our casino and the fact that we have refreshed the entire casino floor with new carpet, new slot and table games chairs among the many other ways to keep us... More

Arlington, Washington
Senior Contributor
47 reviews 47 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We were looking for a last minute place at the end of 4th of July weekend, thought we hit a good find with the last available room here. They said it was on the 6th floor with upgraded amenities, private access etc. Made to sound like a special room. Upon arrival, with leftovers from an expensive dinner out, we find... More

Was this review helpful? Yes
AaronThomas, Director of Marketing at Silver Reef Hotel Casino and Spa, responded to this review

Thank you for the review you posted for TripAdvisor.com reviewers. Lucky that you got a room on a short notice timeframe; most people don't have that ability as we run on a high occupancy percentage. We're sorry that our food missed your expectation and we'll alert the Food and Beverage Department of the poor quality of potatoes in our Cafe.... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My husband and I stayed at the Silver Reef Hotel Casino for the first time , July 22 -24/2014. A collegue of his recommended going down to check out the new cigar lounge.....we were very impressed. Miles (in the cigar lounge) was the consumate host..we spent 2 nights in there. From making the reservations on the phone to checkout... the... More

Was this review helpful? Yes 1
AaronThomas, Director of Marketing at Silver Reef Hotel Casino and Spa, responded to this review

Wow, great review of your last visit with us! Thank you for the kind words you shared about our employees. We're very proud of all of our staff who work hard to make it a great experience for all of our guests. Great words about our new Cigar Lounge and we hope to see you back very soon! More

CAMAS, WA
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We found this place a few years ago just because we saw a sign for the hotel and we wanted to get off the Freeway ~ got just a couple of miles down the road and not only was it a hotel, but also a casino! It is beautiful and clean and we are always cheerfully greeted when we check... More

Was this review helpful? Yes
AaronThomas, Director of Marketing at Silver Reef Hotel Casino and Spa, responded to this review

Great review of your last stay with us! Thanks for sharing it with the other reviewers. We're very happy that we met and exceeded your expectations and we hope to see you back very soon! More

Bremerton, WA
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were very impressed by everything about our room and the wonderful staff. Great food in the casino eateries. Everything was clean and comfortable. The pizza we had one night was outstanding, loved every bite. Ate at the Cantina one night and food was so good we both ate until we could hardly move. Hubby made a comment about the... More

Was this review helpful? Yes
AaronThomas, Director of Marketing at Silver Reef Hotel Casino and Spa, responded to this review

WOW! Thanks for the five-star TripAdvisor.com rating! We're very proud of all of our restaurants and we're thankful that you were able to enjoy them recently. We look forward to your next visit with great eagerness! More

Vancouver, Canada
Top Contributor
88 reviews 88 reviews
31 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The hotel is nice especially on the Diamond floor. The staff however is outstanding. An excellent can do attitude that can make most everything happen. Steve, the manager, empowers his staff well and gets involved long enough to make you feel how important you are to them. A second hotel is being built...not as fast as the addition to the... More

Was this review helpful? Yes
AaronThomas, Director of Marketing at Silver Reef Hotel Casino and Spa, responded to this review

Thank you for the nice words about our staff and our property. We will be sure to tell Steve D. your nice words as well. Thanks for the feedback on the complimentary breakfast for our hotel guests. We will be sure to remind the Food and Beverage Director your feedback. We hope to see you back very soon! More

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Additional Information about Silver Reef Hotel Casino and Spa

Address: 4876 Haxton Way, I-5 exit 260, Ferndale, WA 98248
Phone Number:
Location: United States > Washington > Ferndale
Price Range (Based on Average Rates): $$
Reservation Options:
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Also Known As:
Silver Reef Hotel Ferndale

37 photos of this hotel

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Management photos: Courtesy of the property manager

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Business center/function rooms (1)
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Hotel & grounds (2)
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Pool/beach area (1)
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Other (4)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Official Description (provided by the hotel)
Come enjoy Washington State's hidden jewel, the Silver Reef Hotel Spa. We have a beautiful 6-story hotel complete with 101 Deluxe Room, 4 suites, free Wi-Fi, Plush beds, exercise room and indoor pool! Our full service spa has treatment rooms, whirlpool, serenity room, hot tub and sauna! ... more   less 
Number of rooms
105

Questions & Answers

Questions? Get answers from Silver Reef Hotel Casino and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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